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Wedding Tropics has a rating of 4.8 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 hours
1,949 reviews
My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!
Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!
I wanted to order shirts for my son's to match their stepdaughter's "spa" colored dress. They are a perfect match and fit my one tall and lean son as well as my tall and stocky son. I would order again!
Between your ridiculous "restocking fee" of unworn, non-custom clothing ($18) and the fact that you do not cover return shipping on items that don't work for the customer, I am having to pay over $35 FOR NOTHING! In my entire life, I have NEVER had to pay a restocking fee on standard sized apparel. Appliances and furniture, Yes, but this is just wrong. I will spread the word! Feel free to contact me if you'd like to provide better service and I will rethink my position. Shameful!
* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
At first I found it hard to find any information about my shipping which was backordered, but when I wrote to customer service they got right back to me, filled me in, and were very courteous. The product has arrived and I am very pleased with it. So thumbs up for the product, and for the service.
Very courteous and helpful. Made my experience much better.
You had an item I could not find anywhere else.
I chose an item for a special wedding in Mexico and was advised to buy something along the lines of the item I bought.
I bought a shirt, shorts, and pants. When buying my dress pants, the webpage said to buy a size smaller, so I am size 34 waist and was bought a size 32 waist as instructed. I love the pants had them hemmed and they were too tight to wear. I should have bought a size 34 waist. I am unable to return them because I had them hemmed.
Since phone contact was non-existent, I emailed a product question not in the size chart. The reply simply said to refer to the size chart. Duh!
Very satisfied with my purchase and the shipping was fast
Absolutely amazing. I made a last min order and had unexpected changes and costumer service, Elizabeth was amazing at communicating and being able to accommodate. I got my order, with all the last minute changes and it was perfect! THANK YOU..
Very prompt & professional.
The service was great very speedy delivery, we definitely use this company again
The suit is fine. It looks more taupe than gray. I thought when I requested a 32in inseam the pants would arrive with the hems finished. So if the suit separates were just selected off the shelf without any alterations why did it take 5weeks before I got my delivery(perhaps I need to stop comparing everyone to prime). The prices were fair.
My order arrived much faster than anticipated; quality products but I will have to exchange my pants. This was my error not Wedding Tropic's, I already have an RMA for return exchange. Great Customer service.
Shirts look great; love the color, but unfortunately did not receive in time before we had to leave for destination wedding.
How do I go about returning. Thank you. Bess Albert - *******@bellsouth.net
Bride and groom recommended
The support team was great at helping us return our first order and get a custom shirt order turned around quickly. The shirt was delivered early and fits perfectly.
The price of the shirt jumps when you go to tailoring options
Because the bride of the wedding chose a particular shirt offered by the company
Edit (15JUL22): I was contacted by Wedding Tropics customer service very quickly after leaving the initial review below. They apologized for the error and said that they would fix the error and refund the difference. The order has not yet shipped, but I'll update this review with an additional star once I receive the order.
When trying to add the item to the cart for the XLZ/40 sized linen pants, the UI kept saying to select the waist size and wouldn't let me add it. I was forced to use the designer in order to get the item added to the cart. This made the item both more expensive and non-returnable. The other pants that I ordered of different sizes, but in the exact same color were added to the cart with no issue. I like the look and apparent quality of the items on this site, but I'm very unhappy about being essentially fleeced due to what I am sure is a website error.
I found WeddingTropics through Google, and I liked the fact that I could get exactly matching colors of both vest and pants.
Fast and responsive Customer Service. Assistance was given to quickly resolve a minor issue. Kudos for, Mr. Kevin Baldwin
Looking forward to my next order.
My package was lost in transit and I contacted Wedding Tropics and they helped me resolve the issue. I will post another review with pictures soon! Many thanks!
Trying to return the shirts I order, not the brand I ordered, and too large
* Wedding Tropics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast and easy ordering, sizing is correct on their chart.
Google search
Everything came looking great and sizing was standard. Fast shipping too!
The shirts are AMAZING! The quality, the look, I love, love, love these shirts and I'm so excited for my soon-to-be husband to wear them for our big day, the perfect touch was the mother-of-pearl buttons! I highly suggest the upgrades!
Thank-you Corina, we love that you love them ;)
The experience was fine, processing time seemed a little long but it could be standard for this shop.
It was easy thank you. The pants and shirt were very nice and fit good
The bride chose
Quick and painless experience, found my size and cut and the rest was a breeze.
The website gave me a little trouble but the clothes I ordered came very quickly and fit perfectly! Great material! I'd definitely order from Wedding Tropics again.
Had some challenges because of USPS and shipping which wasn't any fault of Wedding Tropics. Kevin reached out to me and was able to give me clear direction on what I needed to do to resolve this. There was a time concern so I had to reorder the shirt which Kevin made sure I got a 50% discount.
Delivery was quick, even though a couple of the items were back ordered. So happy with the customer service. Will definately recommend buying from them! Thank you Wedding Topics!
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Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.
Phone support is existent you just have to call while we are in office. We don't have the ability to be at the phones 24/7. By email we provided full measurement point support documentation, if further questions were needed our phone support is open from 11am-3pm PST M - F. Thank you for the 2 star review