• Wedding Tropics

2024 CUSTOMER CHOICE AWARD

Wedding Tropics

Overview

Wedding Tropics has a rating of 4.8 stars from 1,986 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality, and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.

  • Service
    43
  • Value
    17
  • Shipping
    17
  • Returns
    10
  • Quality
    96

Proactively asks for customer feedback

This company responds to reviews on average within 2 hours

Positive reviews (last 12 months): 91.8%
Positive
180
Neutral
9
Negative
7

Instant Feedback

1,949 reviews

How would you rate Wedding Tropics?
Business's Favorite Review

“Fast Service”

K M.
3/31/20

My sister's wedding was planned a few weeks before it happened. Wedding Tropics sent my shirts (for me & my son) quickly. When there was a size discrepancy, the return was easy & I received the shirt long before the big day (due to the global pandemic the date moved up 10 days)! They're great and do their best to meet your schedule. Will definitely use them in the future!

See full review
Top Positive Review

“Awesome!”

Susan J.
7/17/20

Fast delivery. Product was everything I hoped for and better. Bought a beautiful ocean blue linen shirt for my nephew to propose in. He looked so Handsome!

Reviews (1,986)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (207) wedding tropics (81) beach wedding (47) linen pants (30)
Thumbnail of user christianl578
Christian L.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The Wedding Tropics Grande Antigua office was amaaaazing. ***, ***, *** and everyone else were awesome! They were all so helpful and genuinely caring about our special day. *** especially, who came to our room before the ceremony to help my wife with her dress, etc... Above and beyond expectations. Kudos and a huge thank you to the Grande Antigua wedding staff, and the rest of the resort staff for making our wedding and our stay more than memorable. A huge shout out to Caseam our photographer for taking the most wonderful wedding photos and sunset photos imaginable. Another thank you to *** in the Loyalty office, whom we befriended quickly. She was amazing and helped us immensely with planning our trip next February to Sandals Halcyon St. Lucia.
Thank you so much,
***& ***

Thumbnail of user stevenx420
Steven X.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Thank you, the clothes really did look amazing however the sizing was not great, my husbands pants were awesome but the shirt was way too small. He is a slim guy and I went off the sizing guides, I thought small seemed weird but that was equal to his measurements?

Now he has that beautiful Linen shirt he will not be able to wear again,, he was in a wedding and made it work but couldn't button the bottom button and the top button. It was SNUG! Overall the quality was great and the look was awesome, but a really big bummer that he can't use the shirt anymore.

Thumbnail of user genak38
New York
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

I ordered a 2XL for my husband to wear at his daughter's wedding in Mexico.
Unfortunately the 2XL did not fit him quite as well as we had hoped.
On the bright side, we were able to see and feel the quality and workmanship of the linen dress shirt. A plus, I was able to have it in my hands for a color match. We decided to custom order this shirt for a more dialed in size.

Reason I chose this business:

I was impressed with the shirt I had first ordered here. The 2XL size was not a good fit for hubby so I chose to custom order the same shirt per my husband's measurements. This will give him a more fine tuned fit. I was looking for a well made linen shirt for a destination wedding. The colors (spa and pool etc.) you offer here compliment the linen dress I (wife) will be wearing perfectly.

Thumbnail of user nickr1332
Nick R.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

1st time customer. I needed the clothing prior to the anticipated completion time. I asked for overnighted delivery with specific instructions for leaving the package on site. Wedding Tropics personnel contacted me, confirmed they understood and delivered well prior to the day I needed it. Well done. Excellent customer service!

Thumbnail of user lesliep736
Oklahoma
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

I ordered a short sleeve Bradford shirt for a wedding. When I received the shirt I was very pleased with the quality of the fabric. The color is stunning! I was also surprised at how quickly it arrived.
I will post a picture after the wedding.

Thumbnail of user zachl250
Zach L.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I found u guys just by surfing the Internet for formal wear and what a find! From the very first text asking questions about fabtic, colors and style *** was MOST helpful with helping me feel comfortable with the out fit I was trying to put togather for my husband. The shipment was on time and packed neatly. To make a long story short WE LOVE THE OUT FIT! No complaints here, keep doing what u do. I have saved your web site for furture use. Thanks again, you guys rock!***

Thumbnail of user maliqueh
Michigan
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Order came in quick though it wasn't a custom order shirt feels nice. I would say no your dimensions before ordering. There are some tight spots, but I did not custom order this shirt whereas if IOrder came in quick though it wasn't a custom order shirt feels nice. I would say no you're dimensions before ordering. There are some tight spots, but I did not custom order this shirt whereas if I did, I would feel a lot better. Overall, not bad though

Thumbnail of user seanm2188
Sean M.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Thumbs up WeddingTropics! Outfit our entire wedding party and everyone looks stunning. Had a couple issues with shipping but resolved quickly. Thanks for great service will recommend you to everyone.

Thumbnail of user rogerf559
Roger F.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Email response times could be faster especially if its already been over a day. Coupon codes that actually work instead of giving out ones that are extremely limited.

Thumbnail of user scottp2135
Scott P.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Only disappointed I could not find a discount coupon online or any that you would offer to use with my first order. *** who I called earlier was excellent in providing customer service.

Thumbnail of user christenawilsonl
Georgia
2 reviews
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Any company that immediately responds to a concern, will receive 5 stars! Thank you, it didn't go the way I wanted, but huge praise for the immediate action!

Reason I chose this business:

The entire wedding party has ordered from here - disappointing that I was charged for shipping when I clearly met the "FREE Shipping" minimum

Thumbnail of user kevinb112
Kevin B. – Wedding Tropics Rep

Hello Christena, sorry about the misunderstanding of our free shipping, but you ordered custom attire. This is attire that is made to order and rush air shipped to the USA from our factory in Vietnam. We offer free shipping on stock merchandise that is sitting in our warehouse. Again, I do apologize for the misunderstanding of our policy.

Thumbnail of user lawrencen314
Lawrence N.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

It isn't clear at the outset what sort of shipping times one can expect. I will have to get a coat elsewhere. Perhaps an up-front disclaimer.about expected delivery times would help customers plan.

Thumbnail of user samuela683
Samuel A.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

*** is awesome. Very helpful. She is a definite asset to your company. Can not wait to meet my fiance at the alter in his beautiful beach attire. Thank you for helping us make our dreams come true

Thumbnail of user rona714
Ron A.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

***

To whom it may concern thanks for filling a much needed void out here in *** Finding good quality linen products Is very difficult. Love the products we have received

Thumbnail of user juliew1985
Julie W.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I ordered two shirts. One was a custom order that was a perfect fit. They both look great and the quality of fabric is really nice. Very happy with my purchase.

Thumbnail of user billq477
Bill Q.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Received my first order quick. Unfortunately shirt color was not exactly what I wanted. Not a bad thing just wish swatch samples for colors were a tad bit more accurate..

Thumbnail of user harrye246
Harry E.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

The clothes fir my son just right and arrived early, which he needed. The white pants were lined inside, too. I was very happy with your help and service.

Thumbnail of user walterg612
Walter G.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I am usually pretty cautious when ordering on line, but very happy that I did it. High quality I could not have found anywhere and perfect for the occasion. If you are worried, worry not!

Thumbnail of user georgeq449
George Q.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Thought for the order I placed a 10 percent discount would of been way more appropriate then 5 percent since there is an exchange as well. All other sites gave 10 percent we ordered from

Thumbnail of user michaele2881
Michael E.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

It would be nice to have a few more options in sizes rather than custom at an up-charge to get something that fits reasonably well in all measurements

Thumbnail of user danielg3072
Daniel G.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

My only advice would be to give an estimated delivery date that I could see during checkout. Also having an option to pay additional money for expedited shipping.

Thumbnail of user larryl1440
Larry L.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

I think if your software enabled customers to see a rendering of a custom designed item it would
Be easier to imagine the combinations of fabric color and embroidery thread together, for example.

Thumbnail of user christiani184
Christian I.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Would appreciate being able to select fast turnaround just to allow time for alterations if required. Have to say beautiful workmanship on clothes ordered already. Thank you.

Thumbnail of user thomasa1986
Thomas A.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

It would be nice if you could actually see how the *** combinations look as you order. Otherwise a very easy site to use and I look forward to seeing the finished product for my son's wedding.

Thumbnail of user ralphk349
Ralph K.
1 review
0 helpful votes
  • Send Message
September 3rd, 2019

Outstanding products and customer service. Had a rush situation and they made special accommodations to meet my last minute needs, and the product is beautiful. Thank-you!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.

Business Highlights

  • Highest quality
  • Fully customizable and tailorable
  • Dressy but casual

Company Representative

Thumbnail of user kevinb112
Kevin B.
President
Typically responds within 2 hours

How do I know I can trust these reviews about Wedding Tropics?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Wedding Tropics?