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How would you rate WeightWatchers?
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Virginia
1 review
0 helpful votes
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Membership fee
August 21, 2022

I work for a company that we are allowed a discount through WW. After signing up and paying 8.95 for several months, out of know where they started charging me regular price for no reason.

Date of experience: August 21, 2022
New York
1 review
0 helpful votes
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I ordered 3 boxes of chocolate swirl candy bar, I gotta tell you they are delicious! Got 1 box fine. Ordered 3 more all melted in the wrapper. These are not cheap. Called ww customer service and got a nice lady who was a little bit demeaning at the end of the call trying to get my money back. I said to her 8.99 is not cheap for small candy bars. She said "you got them for 3/$15" Really? And there is a disclaimer if chocolate is melted there is nothing we can do if you live in a warm climate. ( live in Buffalo N.Y it was 30 degrees when they came) She also said when they leave Tennessee its on me basically.Could this is where they melt? Alot of complaints about this. Maybe throw a cold pack in there to deliver a quality product? I ended up getting a 20% off coupon which did not cover the cost. So WW does not back up their products. Beware ordering chocolate! Your stuck with it if it is melted! Wow unbelievable WW. I really liked your company and these Chocolate bars helped me lose weight. Disappointed in your customer service!

Date of experience: May 1, 2023
Florida
5 reviews
7 helpful votes
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Thanks!
June 12, 2017

This site helped me to lose 10 pounds in just a week! Sure that I am able to lose more. Good luck and patience for those who decided to take control of your weight.

Date of experience: June 12, 2017
Honduras
1 review
1 helpful vote
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Very helpful site to motivate you to keep pushing forward to lookse the weight you want to loose thank you weight watchers still trying to reach my goal. I am now working out with a close friend of mines & her mom also. We been at it for 3 weeks now & still going forward to get where we want to be. I advice veryone to never give up fail isnt an option keep pushing forward find anything that would motivate you to keep trying hard, Once again thank you weight watchers!...

Date of experience: July 14, 2016
Maine
3 reviews
4 helpful votes
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Cancellation fee
March 9, 2022

When you don't want to renew a subscription they hit you with a $41.00 cancellation fee. NEVER again WW. There are several other online apps to help people track their meals.

Date of experience: March 9, 2022
GB
2 reviews
1 helpful vote
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Finally something:-)
August 22, 2016

Heheh I have become an addict on this website, very useful things are there and for the first time in my life I am properly motivated to be on a diet :)

Date of experience: August 22, 2016
Florida
19 reviews
63 helpful votes
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NOT FOR FOOD ADDICTS
October 13, 2015

This program is usually used as the gold standard, but their goal is to get you to lose weight AND STILL EAT FOOD LIKES A 'NORMAL' PERSON. Great if you gained weight after pregnancy, but for a Food Addict, they show you how to eat sugar, drink, and celebrate in moderation. There own foods are loaded with salt and sugar.
Its like saying only do Crack on the weekends. Once an addict, moderation is not a choice. That is why they have very short lived success stories. They are still working off a self control model instead of a scientific addiction model. YOU WILL ALWAY FAIL IF YOU ARE A FOOD ADDICT- SUGAR, WHEAT, FLOUR, SALT and Alcohol is like shooting sugar directly into your veins. They maintain their customer base by teaching everything an addict should not be told. And then, you, feel so depressed and guilty gaining back the weight which is built into their system. Works great for people with some event driven weight gain, not professional eaters and dieters.

Date of experience: October 13, 2015
GB
2 reviews
18 helpful votes
Follow J K.
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I signed up to weight watchers and paid upfront for 3 months, however I didn't really use it properly and was going to sign up again when I could afford it and give it another go. This month I logged into my bank to find that WW had taken £12.95 from my account and because of that I went into my overdraft and was charged by my bank. Furious I went onto the WW site to see in SMALL print that you will continue to be charged until you inform them of your cancellation. I am fed up of companies locking people in to contracts, it's not the way to do business! I emailed them asking for my money back and my bank charge to which they refused saying that it was in their terms and conditions. They only care about money, I mean what is £12.95 to them anyway, stupid as it's cost them a customer - how narrow minded!
They need to take a leaf out of Amazon's book who refund their loyal customers no questions asked. Keep your money and go and buy some diet/ exercise books where you won't have money automatically taken from your bank acccount!

Date of experience: February 6, 2017
Philippines
3 reviews
5 helpful votes
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To the woman constantly giving in to her hunger cravings:

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Date of experience: July 28, 2018
Florida
1 review
0 helpful votes
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Terrible!
May 21, 2022

WW and the website is AWEFUL! I have ordered 3 times and 1st order wrong, second order ok and now I have a missing 3rd order. We live in a condo and I do not believe someone here just took it! As soon as I can cancel I will!

Date of experience: May 21, 2022

Overview

WeightWatchers has a rating of 2.2 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeightWatchers most frequently mention customer service and point system. WeightWatchers ranks 14th among Diet sites.

service
36
value
37
shipping
17
returns
21
quality
29