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Weilai Concept has a rating of 3.1 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Weilai Concept most frequently mention customer service, online shop, and high quality. Weilai Concept ranks 30th among Furniture sites.
This company does not typically respond to reviews
I am so happy with the chair! Arrived as planned packed so well. The chair was in perfect condition very comfortable and looks great. Brilliant price, I would order again.
We ordered a sofa bed with this company who promised the lead times at point of sale. Took our money from our account then stated we wouldn't receive our item for atleast 9 weeks, which is not acceptable. With time being of the essence to order elsewhere we are now unable to do so because the company then states we have to wait for upto 5 days for refund to be processed. This company and its advertising cannot be trusted and are deliberately misleading. Therefore assumptions need to be made about quality of products advertised as well which are no doubt of poor quality as well. Customer services doesn't even respond.
Excellent service and support throughout. Very friendly and casual!
Great service, great delivery, great product very happy with my furniture.
Very satisfied, we order furniture, all really lovely furniture. We are very happy with it all.
Great range of products at reasonable price. Have always been delighted with our purchases.
Furniture is exactly as expected with no issues or damages, and a good price.
Excellent product amazing price great service, what more can I say!
Astonishingly speedy delivery. High quality product. Highly recommended.
Excellent product, delivered on time, very well packaged would definitely use again.
Excellent products quality, fast delivery, great value for money.
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One of UK's largest online furniture retailers. From modern to classic designs. Get a Free Side Table with your first purchase.
