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Weilai Concept has a rating of 3.1 stars from 215 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Weilai Concept most frequently mention customer service, online shop, and high quality. Weilai Concept ranks 30th among Furniture sites.
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I am so happy with the chair! Arrived as planned packed so well. The chair was in perfect condition very comfortable and looks great. Brilliant price, I would order again.
We ordered a sofa bed with this company who promised the lead times at point of sale. Took our money from our account then stated we wouldn't receive our item for atleast 9 weeks, which is not acceptable. With time being of the essence to order elsewhere we are now unable to do so because the company then states we have to wait for upto 5 days for refund to be processed. This company and its advertising cannot be trusted and are deliberately misleading. Therefore assumptions need to be made about quality of products advertised as well which are no doubt of poor quality as well. Customer services doesn't even respond.
I have 6 pieces of furniture that I have bought this year and last. Fantastic quality the prices are very good and the service and delivery brilliant.Thanks
The product is well designed and well made. Delivery was sooner than expected when we placed the order. Love the made products and so far very happy with the items and also quick delivery
Great communication from ordering to delivery.We are so pleased with furniture，Arrived sooner than we thought it would. The quality is excellent。Cannot recommend enough and will definitely use again
I worked with him many times and i found he is very friendly, polite and very honest in works.
His communication is clear and he pays me by my need.
It was really great working with Auncon.
Amazing customer service, quick delivery, follow up emails to make sure everything is okay. Couldn't be happier with the furniture I bought. Excellent quality.
My furniture arrived today, and I can honestly say I like the look of it, and I highly recommend this store if you want good furniture at a good price
Scam company ordered a table took months to come and when it come attachments missing took ages for refund had to get the bank involved
"I absolutely love my new sofa set! It's not only stylish and elegant but also incredibly comfortable. A perfect addition to my living room."
Tip for consumers:
"The sofa set exceeded my expectations. Its modern design and plush cushions make it the ideal choice for both relaxation and entertaining guests. Highly recommended!"
Products used:
sofa set
I have dealt with the shop twice and would recommend them to anyone. Both deliveries were quick and easy without too much hassle
The selection of outdoor furniture on this online shop is amazing. I was able to find the perfect patio set for my backyard.
Great furniture and really good company to buy from. The delivery process was fantastic! Would definitely recommend and I will be ordering again!
They help quickly with my order and it was delivered on time the customer service was out of this world I would use them for all my furniture need
Order something which never arrived and just giving excuses for not delivering and refunding the monies
Great quality furniture at a great price. The whole process from start to finish was quick and efficient.
Fast delivery, excellent price and I absolutely love the quality of the furniture! Definitely recommend buying from them.
Excellent customer service and very friendly and knowledgeable. The quality of the furniture was so much better than what we had seen at other stores
I appreciate how this furniture online shop offers a range of payment options to make it easier for customers to buy the furniture they want.
Amazing look and quality sofa at a low price. Highly recommended. First class service and delivery 5*
Very good customer service I love my new furniture would definitely recommend to my friends and family
Good company always there every step of the way to help! Excellent customer service and brilliant delivery service will deffo order again
Lovely furniture, great service and delivery men were so professional and nothing was a problem, would definitely recommend to a friend, thank you
This was a very helpful website to me it is so good i reccommend it for everyone that is reading or looking at my comment
The website is user-friendly and makes it easy to browse and search for products. I found exactly what I was looking for in just a few minutes.
I bought a sofa and 2 chairs on 9th December. It is now 3 months and I still haven't received the furniture.
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