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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user kimberlyc2328
Canada
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

There were issues with my order delivery and at one point the package was lost. WhatGeek didn't respond to multiple emails or messages on their Discord server and didn't have any options to resolve the issue.

Date of experience: February 1, 2024

Thumbnail of user thomasa1898
GB
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Very happy with my purchase, my product arrived in good condition and arrived earlier than expected. Will definitely be using this site again.

Quality

Date of experience: June 24, 2024

Thumbnail of user joannab140
Canada
2 reviews
4 helpful votes
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July 21st, 2023
Verified purchase

Purchasing from the site is very easy and straightforward. And their keebs are way more cheaper than what the other sites are offering; not to mention the extra discount codes they give you. Will definitely make a purchase again.

Date of experience: July 21, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Joanna B.,
We appreciate that you took the time to share your shopping experience with us.
Please feel free to come back and shop with us again soon.
Best regards,
Whatgeek.com

Thumbnail of user ryanp1165
Tennessee
1 review
0 helpful votes
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April 18th, 2024
Verified purchase

Shipping took exactly a month which was the only down side. Overall, product came well packaged and worked as intended. Ordered the same product from another online seller and didn't have the same result. Glad I ordered from WhatGeek as a backup.

Reason I chose this business:

Good price and seemed more secure than other sellers.

Reason I chose this product:

Was looking for a hand held gaming device for on the go.

Quality

Date of experience: April 8, 2024

Thumbnail of user musaa22
Turkey
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

I waited to get in stock for 10 days maybe, but, there is no trouble for me. Thanks for all of Whatgeek Company's employees. It was an good experience. Just was requested to you. Please open to delivery to Turkey again for new shopping. I will be very pleased if you do this.

Reason I chose this business:

There is no reason

Quality

Date of experience: February 6, 2024

Thumbnail of user katl165
GB
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

I was purchasing my first custom keyboard kit and switches and i had been eyeing some specific ones for a while, so it was great that it was super easy to find everything i wanted and i'm subsequently very happy with everything i've purchased, it all arrived relatively quickly. Looking forward to buying more from whatgeek!

Quality

Date of experience: February 3, 2024

Thumbnail of user davidm10915
GB
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

RgB30 is excellent.
Service from whatgeek was excellent also. Good communication delivery a day earlier than advised, well packaged, and an amazing price.
Would recommend and definitely use this company again.

Reason I chose this business:

Great price and trusted service

Quality

Date of experience: February 26, 2024

Thumbnail of user juany137
North Carolina
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

I was very excited to try out this new keyboard and layout. First impressions are great so far. I was very impatient but honestly the shipping was fast for being all the way from China. Package was in good condition.

Date of experience: August 15, 2023

Thumbnail of user jamesmclean121
GB
1 review
0 helpful votes
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October 2nd, 2023

Pretend to be a UK company, they aren't. They are 100% based in China. Not a single real review on their products (seriously, read them it's pathetic how little effort they have went to in creating all their fake reviews)

Products used:
Game controller

Date of experience: September 2, 2023

Thumbnail of user timothyb1676
Canada
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

I pre ordered a product around the beginning of September that was a scheduled delivery date of sept 20 - oct 20. Made payment in full. Was on the site looking at other things around the beginning or October and noticed that the item I pre-ordered was now for sale and in stock. I was excited that maybe I would be getting my purchase soon. It is now past the scheduled delivery date, I checked my order and it has not even shipped yet. I will not buy anything from this site again. Very disappointed. Great at taking money and that's about it.

Date of experience: October 21, 2023

Thumbnail of user nicholek76
California
1 review
0 helpful votes
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November 5th, 2023

This keyboard is incredible right out of the box, it feels amazing and it looks beautiful. The sound profile this keyboard creates has become my favorite keyboard ever. The RGB is vibrant with many options. I highly recommend this keyboard to anyone and everyone!

Service
Value
Shipping
Returns
Quality

Date of experience: November 3, 2023

Thumbnail of user barbarat1866
France
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Amazing as expected, I really recommend! This is my favourite keyboard I bought it for several kind of colours! And also for vertex v switches lovely

Date of experience: June 17, 2024

Perfect
December 13th, 2023
Verified purchase
• Previous review

Perfect as expected I am very glad! Great sound and products!

Date of experience: December 13, 2023

Thumbnail of user hamzaa144
GB
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Quick delivery. Item as described

Thanks enjoying my new item

Quality

Date of experience: August 30, 2024

Thumbnail of user jilum
GB
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Sweet! Browsing the site was a breeze. I've seen a few things I want but opted for something cheaper for the time being.

Reason I chose this business:

Recommendations from YouTube

Quality

Date of experience: August 8, 2024

Thumbnail of user fernandog304
Spain
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

I am very happy with this shop, first time that i buy here and repeat for sure. Fast delivery, good product, perfect.

Just for comment something bad, the box was a little bit hit but nothing important, and the packaging of the shop very well,with a lot of foam to protect the box.

Reason I chose this business:

Good products with good prices

Reason I chose this product:

Its a good product

Quality

Date of experience: November 30, 2023

Thumbnail of user seanl700
New York
1 review
0 helpful votes
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February 13th, 2024

1. The tracking number does not work at all, They gave an exotic tracking number once the items are claimed to be "shipped" but the link of the tracking number leads to a broken webpage
2. Difficult return experience, they intentionally made this process very time-consuming and frustrating to let their customers give up.

Service
Value
Shipping
Returns
Quality

Date of experience: February 6, 2024

Thumbnail of user elig114
California
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Took some time to arrive but with free shipping I am satisfied.

I thought it might be uncomfortable to use but truth be told it's perfectly fine for me and I didn't even have to get used to it. It's expensive but it's got the modern features to back up the cost the battery life is also pretty good.

One comment I need to make is the size, it's smaller than a normal mouse. I have smaller hands and I like small mice so it works for me but if you don't it might not be for you.

Reason I chose this business:

The official site was not recommended and WhatGeek seemed like a good option.

Reason I chose this product:

Love the retro look of this mouse and all its more modern features that come along with it!

Quality

Date of experience: January 30, 2024

Thumbnail of user andrewl2221
GB
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Very easy transaction. I did order The Anbernic RG556. It was not until i had ordered that i had ordered the wrong color. I emailed whatgeek to see if they could change the order. The next day they replied and sorted for me. Great service.

Reason I chose this business:

Reputation. You know you are going to get your order.

Quality

Date of experience: May 4, 2024

Thumbnail of user cathyh834
Arizona
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

It was hard o find out when merchandise was coming….so this was different than most of the sellers of electronic goods.
When the keyboard arrived it did not say sender was What Geek so we didn't know who it was from. Please give clear communication on shipping dates

Reason I chose this business:

My grandson ( age13) wanted to support this company by buying items from the website

Reason I chose this product:

It turned out to be a great keyboard

Quality

Date of experience: January 12, 2024

Thumbnail of user neilf515
GB
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Easy site to use ordered the RG556 and I was able to track my parcel all the way to my door. It took around 7/9 days and was in perfect condition. Great experience hence 5 stars

Reason I chose this business:

Recommended

Quality

Date of experience: May 31, 2024

Thumbnail of user maxr281
Oregon
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

These guys are shipping returns as if they're new and they're not even looking to see if they're in good condition. And they're a big pain about taking returns (want TONS of documentation. Pictures of several things, videos even! Jeez)

First keyboard I received had clearly been opened and had some bent switch connectors. It was probably returned because the under-switch padding had not been properly cut for the switches, so you couldn't install them.

They apologized, requested A LOT OF documentation including a video. After several emails they sent me a replacement. This one came in a beat up box where, again, the switches had previously been opened (the seal on the box was open). Again the pad under the switches wasn't cut properly (holes not big enough for the switches). I spent the time to re-cut it myself. Still didn't work. Many of the switches weren't working. They all lit up, so they seemed to be installed properly.

Date of experience: April 1, 2024

Thumbnail of user tomasb106
Czechia
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Perfect keyboard I just receive it and I am satisfied. Only thing I was upset about is that the package had a hole like from some knife or I dont know trough the plastic cover the the second layer and then the final box it seems kinda damaged but keyboard was fine.

Date of experience: July 25, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Tomas B.,
Thanks so much for sharing your experience.
We appreciate hearing your feedback and hope to see you again soon.
Best regards,
Whatgeek.com

Thumbnail of user danh1659
Netherlands
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Honestly just perfect. Came pretty fast considering it came from far. No complaints at all, would recommend. Good price as well.

Date of experience: July 26, 2024

Thumbnail of user ptur
Iceland
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Everything great, fast shipping, low shipping price and great products.

Reason I chose this business:

I liked the price and shipping price

Reason I chose this product:

I heard that Lofree Flow would be great

Quality

Date of experience: August 29, 2024

Thumbnail of user tonyf1039
Florida
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

I'll start with saying I just received my keyboard only a couple days ago. Exactly what I ordered and couldn't be happier with the product. My only reason for a 4 star is how long it took to deliver. A little over a month is quite a while to wait for an almost $200 product.

Quality

Date of experience: February 28, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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