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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user franciscor436
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The product arrived fast and works well. However, it is supposed to have an IPX7 rating but the rubber lid that covers the USB-C and aux ports is loose and the IPX7 rating was the main reason why I purchased this speaker.

When I contacted customer support I was told that the IPX7 rating was just meant to protect the device against some moisture and that was the end of it.

I didn't get any solution to my problem.

Reason I chose this business:

Because it was one of the few stores that carry the speaker I was looking for and at a competitive price.

Reason I chose this product:

Because it has the features I was looking for, especially the IPX7 rating.

Service
Quality

Date of experience: April 24, 2024

Thumbnail of user rogerc942
Tennessee
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Overall smooth ordering but the tracking system doesn't provide last mile tracking even when the label is prepared.

I had to contact them to get an update on my order after a week post order date.

Date of experience: October 2, 2023

Thumbnail of user mayw69
Oregon
1 review
0 helpful votes
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September 27th, 2023
Verified purchase

Site indicated shipment will be dispatch within 7 days, my order is over 10 days and no email received for any update. If shipment will be delay, should have at least send a notification to customer.

Value
Shipping

Date of experience: August 28, 2023

Thumbnail of user megans1376
Maryland
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Shipping was as quick as it could be with it being international. The quality of the products exceeded my expectations and I am so grateful I settled on my purchase.

Reason I chose this business:

It was the only place that was selling all the components I needed.

Reason I chose this product:

They were recommended to me

Quality

Date of experience: April 1, 2024

Thumbnail of user cizgifilmhesabi6
Turkey
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Hello! I am Kaan! I bought "ZUOYA GMK67 Gasket DIY Kit" at 29 Aug, it arrive at 7 Sept. If you have any problems, they help you immediately. Reliable company. You won't have any problems with whatgeek, just trust me. They shipped the product quickly. You can trust to Whatgeek!

Tip for consumers:
Customer service is very friendly :)

Products used:
ZUOYA GMK67 Gasket Triple-mode Gaming Keyboard DIY Kit

Date of experience: October 11, 2023

Thumbnail of user brendanw89
GB
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Love their store and all their goods, great offers and community around good tech. All at a very fair price, just get itchy waiting so long for kit I've bought

Date of experience: September 29, 2023

Thumbnail of user zoeys36
GB
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I order my daughter a mic for her birthday turned up in plenty of time and was the same as described daughter loved it happy all round

Quality

Date of experience: May 8, 2024

Thumbnail of user skylerr38
Illinois
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

This was my first build and I was a bit nervous but this was actually WAY easier than I had expected. Build quality is phenomenal and they've made improvements from the original M1. Well done guys

Quality

Date of experience: March 18, 2024

Thumbnail of user marks7439
GB
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Brilliant service, great prices, overall great shopping experience, was kept informed of delivery status along the way, will shop again

Reason I chose this business:

The outstanding prices

Reason I chose this product:

Getting into retro gaming and my choice after a lot of research looked like the best option for me, has worked out great I am loving it.

Quality

Date of experience: May 8, 2024

Thumbnail of user laurad2480
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Love this keyboard. Great first mechanical keyboard

Quality

Date of experience: August 12, 2024

Thumbnail of user ayrusf
GB
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Battery of this speaker is very bad. I ordered 2 speaker black ang and orange, the orange ine is small gun and the black is i dont know what chinese brand

Quality

Date of experience: April 4, 2024

Thumbnail of user emilyn536
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Not much to say really, I got my order on time and well packaged

Quality

Date of experience: August 12, 2024

Thumbnail of user jacobs1514
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Came on time and works great, was very well packaged, fantastic little device.

Reason I chose this business:

Found it from Google

Reason I chose this product:

Seen reviews on YouTube

Quality

Date of experience: August 12, 2024

Thumbnail of user gracem983
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Quick and easy, delivery one to two weeks ……………………………………..

Quality

Date of experience: August 12, 2024

Thumbnail of user userp4
Texas
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

The item never arrived. I contacted support, they were responsive but kept stalling back and forth, never providing a solution. I would not recommend.

Date of experience: July 19, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear User P.,
We apologize for spending much time waiting your package.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Whatgeek.com

Thumbnail of user kennedieh1
Canada
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

I ordered a keyboard kit and keycaps for my boyfriend for Christmas. In the description of the keyboard kit it said "equipped with high-quality Gateron G Pro mechanical switches", so I assumed it came with switches. It does not come with switches. It took this company a whole week to get back to me to tell me they actually didn't have the keycaps I had originally ordered so I had to pick new ones. It then took them a whole next week to actually ship the order. I placed my order December 10th and received it January 8th. I also paid for shipping so it would get here faster (5-15 days) potentially in time for Christmas.

It took them way too long to contact me about something I ordered that they didn’t have in stock when online it said it was in stock.

Reason I chose this business:

I saw someone had ordered from this company off of Reddit.

Reason I chose this product:

It was something my boyfriend wanted.

Service
Quality

Date of experience: January 10, 2024

Thumbnail of user mannyf51
California
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Just buy off Ali express and save some money for the same exact product.

Quality

Date of experience: July 12, 2024

Thumbnail of user minhanhn
Canada
2 reviews
5 helpful votes
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March 5th, 2024
Verified purchase

I ordered an RG35XX Plus from WhatGeek. Not only was there a great deal going on for it which I jumped on, once it was shipped, I was surprised by how fast I received it especially from China. Super pleased with their service!

Date of experience: March 5, 2024

Thumbnail of user andrew289
Germany
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

Shipping to europe is really fast and the tracking works really good.

Reason I chose this business:

I dont know why

Reason I chose this product:

Because i needed switches to customize my keyboard

Quality

Date of experience: July 2, 2024

Thumbnail of user yasminf31
Brazil
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

The keyboard is amazing, everything went smoothly and the shopping was really fast

Service
Quality

Date of experience: July 9, 2024

Thumbnail of user richardb874
GB
2 reviews
1 helpful vote
  • Send Message
July 14th, 2024
Verified purchase
• Updated review

Best price + fast shipping, my goto place for retro handhelds

Reason I chose this business:

Previous experience

Quality

Date of experience: July 4, 2024

Anbernic rg35xxh
February 28th, 2024
Verified purchase
• Previous review

Delivered in about 14 days

Enjoying the product very much

Thanks!

Reason I chose this product:

Retro games

Quality

Date of experience: February 28, 2024

Thumbnail of user e.a.p
Netherlands
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Delivery went quite fast, I received everything, but boxes were a bit damaged. I made a mistake in my adress but they were able to fix that.

It took some time, but solved my problem.

Reason I chose this business:

Because of cost, but seemed more trustworthy than amazon also.

Reason I chose this product:

Because of low price also

Service
Quality

Date of experience: June 5, 2024

Thumbnail of user vall107
California
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

I wish WishGeek was more up front and open about how they ship from China. I'm aware I could've paid to have it ship quicker, but I assumed it was in America and shouldn't take more than a few days. If I knew it was coming from China, I would've paid the additional fee. But I didn't realize it was coming from China until I was tracking the shipping.

Date of experience: November 21, 2023

Thumbnail of user howarda188
Massachusetts
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I used these Feker switches to build out an Epomaker x Feker Galaxy 80 barebones keyboard (keeping all the foam) along with Black on White key caps from Mintkeys to get a perfect, marbley sound.

Date of experience: June 15, 2024

Thumbnail of user pablom252
California
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Product came intact i like the product very cool and very neat

Reason I chose this business:

Inexpensive prices

Reason I chose this product:

Frutiger aero mouse

Quality

Date of experience: July 10, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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