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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user bills2464
GB
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Delivery took a while, but was a good price and works great when upgraded to Onion OS

Quality

Date of experience: June 21, 2024

Thumbnail of user jeffw1993
Australia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Im so very happy with my new miyo mini plus, easy to set up ( heaps of videos to watch on this) im up and away playing old favourite games

Date of experience: May 7, 2024

Thumbnail of user louiser377
GB
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Once I found what I was after - safe and secure payment and details seemed good.

Reason I chose this business:

Good value for the item I was after

Quality

Date of experience: June 23, 2024

Thumbnail of user peterm3344
California
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

The num keypad and the up arrow don't function. We have reached to customer service but they don't reply.

Horrible experience. No reply and when they reply, they are not aware of the issue and don’t do anything about it.

Reason I chose this business:

It was a mistake.

Service
Quality

Date of experience: May 10, 2024

Thumbnail of user shaynan8
Wisconsin
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

To ship it back would have been over $30, they do not pay for return shipping. Since the mouse was $45 it wasn't worth paying the shipping to return the mouse.

Date of experience: February 12, 2024

Thumbnail of user juliens33
France
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Cool keypad, nice and smooth switch, great design, cool buyin experience, no account needed thats great, great price

The box arrived damaged but not the product was clean

Quality

Date of experience: October 5, 2023

Thumbnail of user realisticreviewerb
District of Columbia
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Product exactly as described, quality better than expected, content awesome & pricing unbeatable.

Reason I chose this business:

Best selection & pricing

Reason I chose this product:

I'm a kid of the 80s & a teen of the 90s, this product has all the games I used to play & literally all the ones I never got to.

Quality

Date of experience: August 1, 2024

Thumbnail of user moisesc85
Mexico
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

My package was in perfect shape and I received it without any issue.

Thanks. And greetings from México!

Date of experience: April 24, 2024

Thumbnail of user frederika16
Denmark
1 review
0 helpful votes
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May 19th, 2024
• Updated review

Great site that had fast delivery and no problems along or after the delivery. Product was great condition and worked perfectly

Products used:
Barebones keyboard and switches

Service
Value
Shipping
Quality

Date of experience: May 9, 2024

Very fast and saves the cart
April 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

It had the items that i thought was high quality and looked good

Date of experience: April 6, 2024

Thumbnail of user evec101
Netherlands
1 review
0 helpful votes
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April 4th, 2024
Verified purchase
• Updated review

Great brands and good variety of them! Also really great prices / discounts compared to other sites. Only con is that the shipping takes a while.

Reason I chose this product:

Needed a better keyboard

Quality

Date of experience: March 25, 2024

Great brands and good variety of them!
February 22nd, 2024
Verified site experience
• Previous review

Great brands and good variety of them! Also really great prices / discounts compared to other sites

Date of experience: February 22, 2024

Thumbnail of user robm930
Ohio
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Would not order again. Bought a keyboard and the left stand kickbar was not attached. They had a key from a totally different layout in the bag, which was useless. Not really a great product ether.

Date of experience: July 18, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Rob M.,
We are extremely sorry for the inconvenience.
Please note that the refund had already been provided and kindly check email we sent for more details.
Once again, we apologize for hassle that we made.
Best regards,
Whatgeek.com.

Thumbnail of user maxd247
GB
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I got my myoo mini plus and fast and at a super competitive price! Well done whatgeek 😁

Reason I chose this business:

UK based company

Reason I chose this product:

Reviews online

Quality

Date of experience: June 17, 2024

Thumbnail of user richk289
GB
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Delivery time could be quicker but that is to be expected all in all a good experience would use again

Reason I chose this business:

Ordered previously so trusted company

Reason I chose this product:

You tube reviews

Quality

Date of experience: May 3, 2024

Thumbnail of user sandyl496
Florida
1 review
0 helpful votes
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December 12th, 2023
Verified purchase

This is my 2nd time ordering from WhatGeek. Although I haven't received my order yet (ordered on 11/28 and it is now 12/12), WhatGeek support has been nothing but great.

Date of experience: December 12, 2023

Thumbnail of user michaelc10012
New Jersey
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

I only left this review to stop you from spamming my email. I haven't even plugged the keyboard in yet.

Date of experience: April 15, 2024

Thumbnail of user joshuam1537
Texas
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Most things on WhatGeek can be found at other retailers for a fraction of the cost. They use the same shipper as a lot of other China-based retailers, but it's always a lot slower.

Reason I chose this business:

Keycaps I wanted were on sale.

Quality

Date of experience: November 8, 2023

Thumbnail of user leop225
California
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I was a little skeptical ordering from WhatGeek, but I'm glad I went for it. Customer support was great and item was shipped and it's in great condition.

Prompt response about the order that hadn't shipped yet.

Reason I chose this business:

WhatGeek had the keyboard I wanted and it was on Black Friday sale.

Service
Quality

Date of experience: December 5, 2023

Thumbnail of user lizzieg20
GB
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Didn't always work as expected but got good support from the team and the other things I ordered were just as expected!

Reason I chose this business:

Right products for the price

Reason I chose this product:

Aesthetics and performance

Service
Quality

Date of experience: May 6, 2024

Thumbnail of user tanh23
Singapore
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Out of the box, the keyboard has extremely well-tuned stabilizers with little to no rattle, it also comes with a good quality polycarbonate plate which emphasizes the thockiness of the keyboard.

I erroneously picked the wrong colour and tried messaging via the website, and via the whatgeek discord, but they took really long to reply and by the time I got a response the parcel was already sent out so it was not possible to change the colour.

Reason I chose this business:

Soundtest from tiktok

Service
Quality

Date of experience: November 8, 2023

Thumbnail of user quimsonmgrace
Canada
1 review
0 helpful votes
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November 29th, 2023

I recently purchased two ANBERNIC RG35XX consoles from WhatGeek, and my overall experience was a bit of a rollercoaster. While I faced some challenges, customer service ultimately won me over.

Firstly, the ordering process was not as smooth as expected. There was a delay in shipping, which was a bit of a hassle as I eagerly anticipated the consoles' arrival. However, once they finally arrived, one of them was not functioning properly.

The real test of a company's service comes when issues arise, and in this case, WhatGeek's customer service team truly shone. Despite the initial frustration of having a defective console, the process of getting a replacement was handled efficiently. They promptly responded to my emails, and after some back-and-forth, they agreed to replace the malfunctioning unit.

While the back-and-forth communication did add some extra stress to the overall experience, I appreciate the dedication of the customer service team in ensuring customer satisfaction. In the end, they delivered on their promise and sent me a new console that works perfectly.

Considering the initial hiccups and the need for replacement, I debated whether to give a lower rating. However, the excellent customer service and issue resolution deserve recognition. Hence, I've decided to give WhatGeek a solid 5-star rating. The ANBERNIC RG35XX is a fantastic console, and with the assurance of reliable customer support, I would still recommend WhatGeek for gaming enthusiasts.

Service
Value
Shipping
Returns
Quality

Date of experience: November 28, 2023

Thumbnail of user ledgerg
California
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Took a very long time, but it's shipping from China. Keyboard is a little buggy but manageable

Quality

Date of experience: June 18, 2024

Thumbnail of user tinuj1
Canada
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

I paid for expedited shipping for my package it has been more than 3-5 buisness days, I will be requesting a refund either for the expedited shipping or for the whole order

Service
Shipping

Date of experience: September 8, 2023

Thumbnail of user hectors289
Mexico
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I Have a little problems with payment methods but everything is alright. Fast shipping, I recomended it.

Quality

Date of experience: April 25, 2024

Thumbnail of user nickh1026
Colorado
1 review
0 helpful votes
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August 26th, 2023
Verified purchase

I purchased my rg405m with you all over 3 weeks ago I still dont have my item. I will NEVER purchase from you again. I will also never be recommending you to others.

Date of experience: July 27, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Hi, Nick H.,
We apologize for any inconvenience caused.
The shipping time depends on the shipping method you selected during checkout.
The standard shipping option usually takes 6-15 working days.

Your item was delivered in or at the mailbox at 1:22 pm on July 28,2023 in WINDSOR, CO 80550.
Please check your email for more details.
Best regards,
Whatgeek.com.

Thumbnail of user ramonm138
Virginia
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Great nostalgia piece for 80s,90, gamers. I wish i had gotten the larger capacity version with even more games now that I've seen how well it works.

Reason I chose this business:

Saw on YouTube

Quality

Date of experience: April 9, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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