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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user dianak641
Canada
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

My order has not shipped yet. Had I known about the delays, I would have bought from somewhere else.

Date of experience: July 22, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Hi Diana K.,
We are sorry for spending much time in waiting for the item due to high demand.
Please rest assured that we will dispatch it by next week.
Once we ship out your order, we will email you the tracking number soon.
Thank you again for your feedback.
Best regards,
Whatgeek.com

Thumbnail of user r.s23
Illinois
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

I honestly can't believe how great this keyboard is and how fast the shipping was. Super affordable, too. Yay!

Quality

Date of experience: September 26, 2023

Thumbnail of user segevs1
Israel
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

The keyboartd I ordered doesn't have a working software and its missing the End button which is super weird

Quality

Date of experience: March 7, 2024

Thumbnail of user lloydw153
GB
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Arrived within 5 days, good condition and worked. Delivery listened to where to deliver.

Quality

Date of experience: June 3, 2024

Thumbnail of user jamesl5053
GB
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Awful.
Buying from a UK company and the product came from China.
False advertising.

I asked why it didn't ship from the UK as advertised.
Only response i got was it's on it's way.

Reason I chose this business:

Quick delivery.
But had to wait 2 weeks.

Reason I chose this product:

Retro games.

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user toniv96
Spain
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

I received the product within a reasonable time frame, at a very good price and in perfect condition.

Date of experience: December 6, 2023

Thumbnail of user pablod89
Italy
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Great! 10 hope it arrives as soon as possible, the service and chat excellent they answer people everytime.

Date of experience: July 27, 2023

Thumbnail of user richardp3305
Texas
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

I don't even have the product and they are asking me to describe the experience. A joke right? I will never order from them again.

Date of experience: December 13, 2023

Thumbnail of user mashkurab
GB
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Excellent service and a swift delivery. Enjoyed shopping

Reason I chose this business:

Cheaper than everywhere else

Quality

Date of experience: June 6, 2024

Thumbnail of user rachelk1055
New Jersey
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Excellent customer service! Very responsive! A++++ company!

Susan was great!

Reason I chose this business:

Great brands and company reputation.

Reason I chose this product:

I love Leobog keyboards.

Service
Quality

Date of experience: June 7, 2024

Thumbnail of user paiged129
Illinois
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

They sent the wrong keyboard so i reached out and never heard back. So there goes my money i guess, have received zero customer service

Products used:
keyboard

Service
Value
Shipping
Returns
Quality

Date of experience: September 13, 2023

Thumbnail of user marym7352
North Carolina
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

It has been less than 2 weeks and my keyboard arrived today packaged to protect! I'm so happy with my purchase from beginning to end!

Quality

Date of experience: October 1, 2023

Thumbnail of user kevinh2642
Indiana
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I paid too much for expedited shipping and it took around two weeks to ship let alone arrive. Missed the Birthday it was bought for.

Products used:
Keyboard

Service
Value
Shipping
Quality

Date of experience: July 18, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Kevin H.,
We are extremely sorry for the inconvenience.
Please note that the refund of the expedited shipping fee had already been provided and kindly check email we sent for more details.
Best regards,
Whatgeek.com.

Thumbnail of user seanw775
GB
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Postage took about a week. The product is good. My experience with this company has been a good one. I would buy again from them.

Reason I chose this business:

I found it the best on the internet

Reason I chose this product:

Because of its reviews

Quality

Date of experience: October 14, 2023

Thumbnail of user tomr1511
California
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Fast service, great customer experience and 10/10 quality

Reason I chose this business:

Cheapest and most popular on the market

Reason I chose this product:

I needed a new keyboard

Quality

Date of experience: June 5, 2024

Thumbnail of user sandyh771
Indonesia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The shipping time is a bit longer than the estimated delivery date

Quality

Date of experience: June 3, 2024

Thumbnail of user faresy2
Saudi Arabia
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Fast shipping arrived in two weeks well packaged only the corners of the box had small damage the keyboard is amazing and sounds satisfying

Quality

Date of experience: January 15, 2024

Thumbnail of user essoe
Qatar
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Great build quality, software is decent but not for beginners. Hoped that the software was easier but after alot of research i got most of the functionality that i need working. Not all unfortunately, but almost all. Love that it has 9 layers, nice rgb (although I set it to low rgb setup), nice switches, knobs and keycaps.

Simple macros can be configured using the "any" command under the "special" tab. (Simple like control + Z or control+shift+Z) need to follow the correct format e.g C(KC_Z) or C(S(KC_Z))

No manual in the box. But you can find alot of info online on youtube and reddit.

Couldnt set the knobs to so some functions like setting layer change using the rotary encoder. For some reason it keeps registering random keys like "U" or "O" instead of "TO(3)" or "TO(2)". (I tried VIA and a redditor tried Vial, both same issue)

Lack of turn off button can be a turn off for most people, coz if you put it in a backpack, battery can drain. But standby mode is fairly well if non of the keys were pressed.

Couldnt get delayed macros working on this model, same for some people on reddit.

Otherwise I recommend it, if you know what you need and research if it is doable on or not. If you need multi-layer macro pad, with simple key-mapping or simple macros (two-three key functions like CMD+C or CTRL+ALT+DEL) then this is your macropad. You need to look up KC configurations for modifiers and KC_keys to get going.

For durability, Time will tell how it holds up but yeah so far so good, pretty solid so far.

Reason I chose this business:

Reliability and reviews.

Reason I chose this product:

Based on my need.

Quality

Date of experience: April 19, 2024

Thumbnail of user tanyak248
Canada
1 review
0 helpful votes
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October 28th, 2023

Researching and pro/cons listing all the aspects of my first Hot swappable Keyboard, only to end up all over the web finding all the parts in multiple stores and countries was holding me back from getting started. I found WhatGeek by accident and I'm so glad I did. They had everything I was looking for, all in one place, and at great prices! I bought the Ajazz summer keyboard with the number pad, red switches, and the PIIFOX CKC-02 Pink Oil Painting Side-printed OEM Profile Keycap Set. It is AMAZING! Package came in so quickly, and there was no damage as everything was packed beautifully. I can't wait to get my next cap set or try new switches to get that perfect sound and feel.

Products used:
Ajazz 98% keyboard
Red prelubed switches
PIIFOX CKC-02 Pink Oil Painting Side-printed OEM Profile Keycap Set 130 Keys

Service
Value
Shipping
Quality

Date of experience: October 26, 2023

Thumbnail of user helenm1739
Ohio
1 review
0 helpful votes
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April 18th, 2024
Verified purchase
• Updated review

Everything was quick and easy. My only problem was that it took too long to deliver. The shipper took too long to deliver to usps.

Reason I chose this business:

They had the game I wanted

Reason I chose this product:

The product looks well designed. It looks like fun playing this product.

Quality

Date of experience: April 8, 2024

Everything was quick and easy
March 9th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They had the game I wanted

Date of experience: March 9, 2024

Thumbnail of user frankt1190
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Lowest price
Great ordering and delivery experience

Great support however my order was registered using my PayPal address when i use a different address and couldn’t change this later. Would be good to all which email address to use against the order instead of defaulting to PayPal as there is no prompt asking for it before hands as part of the order process.

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user stamatiosl
GB
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Everything was amazing and extremely helpful staff. The community is also great,amazing prices and lightning fast delivery

Reason I chose this business:

Great prices, well laid out side and selection.

Quality

Date of experience: December 20, 2023

Thumbnail of user abdulm246
Canada
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

It arrived on time and it was what i expected. I would definitely order again.

Quality

Date of experience: June 3, 2024

Thumbnail of user gavins205
GB
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fast delivery, well packaged, good tracking. Product also good quality

Reason I chose this product:

Lofree keyboards are excellent quality

Quality

Date of experience: June 3, 2024

Thumbnail of user ndis1977
Greece
1 review
0 helpful votes
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December 21st, 2023

Bought two keyboards, keycaps switches and more. Great products, prices and information on every stage of the order. Will certainly continue buying!

Products used:
keyboard, keycaps, switces

Service
Value
Shipping
Quality

Date of experience: December 21, 2023

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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