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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user edwards2348
GB
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

WhatGeek were offering the item(s) I wanted at a great price and despite some mixed reviews online, I opted to give them a go. Everything arrived on time and without any fuss. Will definitely be using them again and would happily recommend them to others.

Reason I chose this business:

Best price on item I wanted.

Reason I chose this product:

Nostalgic games from so many platforms!

Quality

Date of experience: August 17, 2024

Thumbnail of user erynj8
California
2 reviews
0 helpful votes
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October 24th, 2024
Verified purchase

Absolutely perfect, it was exactly what I needed and I love it so much.

Reason I chose this business:

Google recommended

Reason I chose this product:

Needed a split keyboard for work.

Quality

Date of experience: October 14, 2024

Thumbnail of user ap675
GB
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

It's a good keyboard. I am satisfied with the customer service as well.

Service
Quality

Date of experience: October 14, 2024

Thumbnail of user joelg48
California
2 reviews
0 helpful votes
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October 24th, 2024
Verified purchase

Thanks guys! This keyboard is for my daughter and she are very happy with it.

Reason I chose this business:

My daughter makes a choice! She knows what is the best.

Reason I chose this product:

Really my daughter makes the selection.

Quality

Date of experience: October 14, 2024

Thumbnail of user matsayah
Rhode Island
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

They sent me a keyboard where some keys are not working. I reached out to them and they still haven't responded to me through email and Instagram. They have collars with influencers all the time, but can't even respond to a customer.

Date of experience: August 13, 2024

Thumbnail of user tafaral
North Carolina
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I took a chance to order from WhatGeek, and I am ecstatic to see the fantastic quality of everything. I will be ordering again.

Reason I chose this business:

Had the best deal for the product I wanted.

Reason I chose this product:

I love the aesthetic of everything, and the keyboard sounds terrific.

Quality

Date of experience: September 27, 2024

Thumbnail of user thomash3729
GB
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Fast delivery, within the 15 days stated with regular updates. Being able to sign up for email updates was also a bonus. Company was very quick and helpful in replying to email communications when I sent a query about customs.

Reason I chose this business:

Read a few reviews, some on Reddit and decided to use WhatGeek over a number of other places. Experience was great and would use again.

Reason I chose this product:

Weighed up the pros and cons between the RG556 and the Retroid pocket 4 and decided that the RG556 was more suited towards my requirements. Form factor, OLED screen and decent performance for the price range. Having had the product for 3 - 4 weeks now I can say I'm more than happy with the purchase.

Quality

Date of experience: July 1, 2024

Thumbnail of user leol311
GB
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Good product got shipped on time and right product came 👍👍👍

Reason I chose this business:

Miyoo mini plus

Reason I chose this product:

My girlfriend has one and I wanted one

Quality

Date of experience: October 12, 2024

Thumbnail of user chrisj1784
Spain
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Got a hot swappable keyboard. The plate was clearly not new as I could see holes on it of a previous switch plug in attempt. Also seems like the board is not properly installed cause the switches doesn't fit well.

Reason I chose this business:

Just for the price of a specific deal

Reason I chose this product:

Ergonomics and price

Quality

Date of experience: July 1, 2024

Thumbnail of user anonymousu1539
Poland
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I ordered a Feker Galaxy 80 Aluminium Wired Kit. Everything came in fast (despite ordering with free shipping), wrapped in a lot of layers of foam (for protection) and without any damage. The keyboard works as intended and the price for the kit was really nice.

Quality

Date of experience: July 15, 2024

Thumbnail of user paulb5556
GB
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

The Product was exactly as described and high quality so no complaints there. The delivery times were not well advertised. Nor is the fact that it would be sent from China. I paid for priority processing and it still took 16 days a fact I was unaware of when ordering.

Reason I chose this business:

They had the product I wanted.

Quality

Date of experience: August 5, 2024

Thumbnail of user colinv50
Netherlands
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

It took a while for the products to ship, but once they had they arrived very quickly and I'm very happy with my items

Reason I chose this business:

Best price for the products I wanted

Reason I chose this product:

I wanted a full mechanical keyboard with a gasket structure and multimedia buttons, specifically with pause, play, forward and rewind buttons as i constantly listen to music and dont want to need to open another window to change my music. This was one of the few keyboards that actually had everything i desired for a reasonable price

The switches i needed cause i wanted the mirandi switches for an extra creamy sound

And the mouse was an impulse purchase after it was recommended to me, and I’m really happy with it as well

Quality

Date of experience: September 16, 2024

Thumbnail of user dominict133
GB
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Device is excellent, however the SDcard stopped working with a hour. So buy but only if you plan on installing the onion OS and finding your own Roms etc. Still I did plan this anyway but more than hour would have been nice. Overall good. Thanks

Quality

Date of experience: June 28, 2024

Thumbnail of user dalej311
California
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I bought a Lofree Touch mouse from WhatGeek. Buying from them was pretty painless. Even more so since I was able to use a discount code from their website. Free shipping for UK buyers was also a pretty good bonus on top of all that.

The only thing that I can really complain about is that the mouse buttons can sound a bit squeaky, which can get annoying at times.

Reason I chose this business:

I used WhatGeek as they had the cheapest price for the “Lofree Touch” mouse.

Reason I chose this product:

I needed a new mouse as my previous one was kind of broken, so I decided to choose something that I quite liked the look of due to its retro-futuristic styling and which I had also been planning to get for a while.

Quality

Date of experience: July 15, 2024

Thumbnail of user nandost
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Excuse my ignorance as I was not aware of the shipping time. Other than that very impressed: great products, better prices & surprisingly responsive customer support.

Answered my questions promptly and politely.

Reason I chose this business:

Best prices and products

Reason I chose this product:

Prices and reviews

Service
Quality

Date of experience: September 3, 2024

Thumbnail of user alfiep16
GB
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Ordered online for probably the best price on the web I could find. It arrived within a few days and I was expecting a few weeks. The item works fine and all the games work fine on it. I would suggest perhaps a few instructions on how to add images to thumbnails if you wish to add your own ROMS (provided the game is owned by yourself already).

Smooth experience with a great price. Cannot complain at all thank you

Reason I chose this business:

I did research and read reviews they all seemed positive. After looking around I was happy with the price and the legitimacy of the site. Would definitely recommend and use again

Reason I chose this product:

I wanted an all around emulator up to PS2 level. The item was loaded already and responsive and has had no issues yet. Very happy

Quality

Date of experience: August 12, 2024

Thumbnail of user joelb789
Spain
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

The DOIO macro pad is a handy tool for simplifying repetitive actions. However, it's a shame that the 9-layer model still only has room for 16 programmable macros.

Reason I chose this business:

I chose to buy through WhatGeek because it offered a decent returns policy for those products, which most other pages do not.

Reason I chose this product:

To boost productivity in everyday repetitive tasks, I thought that having the 2nd revision with more layers would also allow for storing more macros.

Quality

Date of experience: August 30, 2024

Thumbnail of user vanessap519
California
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Shipping was pretty fast and the mouse is worth the price. The color and look is super cute but it super smooth as well.

Quality

Date of experience: September 19, 2024

Thumbnail of user elodiel11
France
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Hello.
I was surprised to receive my order, because no info on your website that it was sent. I tought I will never receive it. An e-mail saying that my order is shipped could be a good idea.
Have a good day.

Quality

Date of experience: July 15, 2024

Thumbnail of user mra527
New York
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

The company responded fast with my question and the delivery of my RG Cube was fast and at a brilliant price. Would defo continue using Whatgeek

RG cube when first released had screen issue, I wanted to contact customer service to ask them to make sure they send me a RG Cube that didn't have these defects. They replied saying they are aware of the issue and said their products will be thoroughly checked before dispatch. Brilliant.

Reason I chose this business:

Bought from WhatGeek Previously

Reason I chose this product:

RG Cube and GameSir Controller deal

Service
Quality

Date of experience: September 24, 2024

Thumbnail of user lauram4149
Utah
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

I have contacted this company over 8 times requesting a refund and they never replied to me. Even reached out on social media.

Date of experience: September 17, 2024

They never replied to my return request.
July 27th, 2024
• Previous review

I purchased a keyboard through what geek, and everything was fine. Fairly quick delivery, nicely packed, worked right out of box. HOWEVER. After purchasing it i experienced a family emergency and suddenly the money I had dropped on this keyboard was putting me in an unnecessary bind, so I sent a request for a refund, only maybe 13 days had passed since it was delivered. Received no response. Waited a few more days and sent another return request, still no response. So now 30 days have passed and I'm outside of the return window and I'm very disappointed in how it was handled. Still have not heard from anyone.

Tip for consumers:
They didnt respond to my return request.

Service
Value
Shipping
Returns
Quality

Date of experience: July 17, 2024

Thumbnail of user nicholasa649
GB
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I was very happy i could track the product from start to finish.

Reason I chose this business:

Good price and nice looking Website.

Service
Quality

Date of experience: October 3, 2024

Thumbnail of user kanec30
GB
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Helped with questions I had. Fast response. Quick delivery. Can't fault

Reason I chose this business:

Recommended

Reason I chose this product:

Because the price was great

Quality

Date of experience: October 4, 2024

Thumbnail of user taylorm757
New Hampshire
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Love this keyboard, it's so cute. Although the asterisk and ampersand button are switched for some reason

Quality

Date of experience: September 16, 2024

Thumbnail of user matthewv539
GB
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The RGB30 broke with in the first hour from a small drop the battery was lose inside and ripped out the battery wires. I had to get it repaired, works fine now but has issues with charging very quirky machine. Having fun with it and I updated the os to ark os.

Reason I chose this business:

Seemed to be the cheapest place

Reason I chose this product:

I wanted to play gameboy games again.

Quality

Date of experience: August 7, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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