• Bookmark

    WhatGeek

WhatGeek

This company’s rating is currently unavailable.

Write a Review

Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

24
See all photos
How would you rate WhatGeek?

Reviews (954)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user jonaht22
California
1 review
0 helpful votes
  • Send Message
October 12th, 2024
Verified purchase

It was a clean delivery, no delays or any sort of block from me getting my item.

Reason I chose this business:

Cause it was the cheapest priced keyboard i needed for my needs

Reason I chose this product:

Because it fit my needs

Quality

Date of experience: October 2, 2024

Thumbnail of user ionutt1
GB
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

I bought a mouse based on its looks. I searched an image i found of it, i found the brand. Some new chinese brand that apparently makes quality mechanical keyboards. Nobody stocks the mouse and it seems quite rare. Some scalper wanted 100£ on ebay for it while i could have bought it for 60£ delivered from amazon us shipped to uk. Whatgeek sold it for 34£ delivered. It came within a few days. I was skeptical at first, due to the low price and the unknown site. The mouse is absolutely gorgeous in its ugliness. It looks like someone ripped a corner out of an old 80s keyboard and made a mouse out of it worked out. Happy with the purchase and delivery speed. I wish whatgeek well. To many more happy orders.

Reason I chose this product:

Weird looks

Quality

Date of experience: July 11, 2024

Thumbnail of user benw1420
Australia
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

First keyboard sent was faulty. Dealing with WhatGeek was difficult due to what felt like AI generated responses to my problem. I did not think I was going to get resolution therefore wrote a poor review. I was then contacted and the problem was resolved. A new keyboard was sent free of charge. New item works well.

Initial contact was terrible. Felt like AI responses. I finally was provided resolution after many emails.

Reason I chose this business:

No other company supplied this particular mechanical keyboard.

Reason I chose this product:

Price and reviews

Service
Quality

Date of experience: August 4, 2024

Thumbnail of user chloeg153
GB
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Easy to buy, fast shipping, great prices. Really happy with my purchase

Reason I chose this business:

They sold the keyboard I wanted

Reason I chose this product:

I saw it on a tiktok and liked it, so I bought it

Quality

Date of experience: October 1, 2024

Thumbnail of user christophera1460
GB
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Was hesitant to buy from a sight that I haven't heard from in this "post-Wish" era but I took a gamble as the RG35XX+ was much more expensive on "known" sites.

The initial "silence" was concerning but that quickly changed and I approached the live tracking (which promptly ended once it arrived in the UK)

Reason I chose this business:

Everywhere else either had shocking delivery charges or overly inflated prices. WhatGeek offered the actual price and reasonable shipping.

Reason I chose this product:

I wanted a more nostalgic handheld for playing GB/C/A games and something I was comfortable just "throwing in a bag" after my RP2S launched its analogue stick caps into low earth orbit when I put it in my pocket.

The rg35xx+ hit all the markers.

Quality

Date of experience: August 23, 2024

Thumbnail of user jayg1074
GB
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Quick turn around on the order, even using the free shipping

Reason I chose this business:

Prefer a UK/GBP purchase over ordering from abroad

Reason I chose this product:

Lots of research around android emulators. The RGCube seemed to be perfect

Quality

Date of experience: September 30, 2024

Thumbnail of user robs1273
GB
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Delivery time just over a week as expected, item arrived in perfect condition. No problems at all 😃

Reason I chose this business:

Best price and delivery time

Reason I chose this product:

I enjoy retro gaming

Quality

Date of experience: September 30, 2024

Thumbnail of user christopherm3549
GB
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Great service and product. Will definitely use again

Quality

Date of experience: September 30, 2024

Thumbnail of user anthonym3582
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I bought a lofree touch PBT wireless mouse it works amazing and use it for everyday Autocad use as well as gaming. I love the mouse now the customer service on the other hand was bad. I reached out multiple times as the shipping time took much longer then the estimated shipping time and each time I reached out I never heard a response back. Phone call or email never received anything until one day the mouse appeared about 2 weeks late.

Date of experience: June 25, 2024

Thumbnail of user johnd9425
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I've take. Two stars off the top line score because my experience was very positive until you ambushed me with a survey. I'm often happy to do surveys if -asked-. It's rude to lure me here with a "please let us know if arrived" link which turns into an unannounced and unsolicited 5 minute survey. Dont do it. It's rude.

Quality

Date of experience: June 3, 2024

Thumbnail of user tongl12
Canada
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

The device is tiny. It's not that a small mouse doesn't have its place on the market, but given it's much smaller than average, it could have been helpful to have product photos with other things for reference to show the size. The delivery experience was really bad on the Canadian side. The delivery partner you chose is very unprofessional.

Quality

Date of experience: June 10, 2024

Thumbnail of user kirstyj24
GB
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

The handheld is great. It's a good size and price for what you are getting. It came with plenty of games preloaded and the fact your can remove the SD card and add more is great too. There are some stuttering issues on psp games and some games run at about 20/30 fps in one or two games, but in the vast majority, there is minor stuttering of one or two frames. Shipping was quick and I was able to track the parcel for the entire journey.

Reason I chose this business:

It was recommend on a review video

Reason I chose this product:

I wanted something I could play while my partner played on his PC when visiting him.

Quality

Date of experience: July 30, 2024

Thumbnail of user gunnerc6
Illinois
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

I would say 5/5 experience IF the shipping was ever able to give me an estimate of delivery.

I was waiting right up to the day it arrived to get some kind of estimation or update but to no avail.

Otherwise though, they were careful and caring with the delivery, great delivery driver through UniUni. Would recommend if you want one of these products and don't mind waiting a little extra compared to other services. However, it is international and you have to be fair when reviewing.

Reason I chose this business:

Wanted a better deal, and reliable service

Reason I chose this product:

Seemed like a good addition to my tech bag, for retro gaming (RH35XXH)

Quality

Date of experience: June 10, 2024

Thumbnail of user craigf535
GB
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Ordered a retro games console from Whatgeek. Fast delivery, one week to arrive in UK.
The console is a solid piece of kit and nearly all the games load and work. Brings back great memories of playing in the arcades as a kid.
Would definitely use them again.

Reason I chose this business:

Chose Whatgeek as the reviews seemed good

Reason I chose this product:

ANBERNIC RG35XX H Game Console 5000+ Games

Quality

Date of experience: July 30, 2024

Thumbnail of user dmitriys53
Colorado
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Keyboard is very nice quality made from metal with nice sounding keys bit hard to see at night and sometimes has connection issues and you need to press fn + r to reconnect each time you turn your computer on.

Date of experience: June 3, 2024

Thumbnail of user ako.aka
New York
1 review
0 helpful votes
  • Send Message
June 16th, 2024

Item was damaged in transit, WhatGeek customer service hasn't replied to multiple emails. Still waiting… After receiving my order I looked up reviews and noticed a lot of other people had the same problems with their customer service. Hopefully they get it together.

Date of experience: June 6, 2024

Thumbnail of user jenniferl3729
California
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

I'm so happy with the keyboard and other accessories I got. Even better in person! However I did wait about a month just to get a tracking number so I was getting antsy about waiting, but I would say it was well worth it! Just wish the FAQ on shipping said that shipping does take much longer, but that's okay

Reason I chose this business:

Tiktok ad and nice variety of products!

Reason I chose this product:

Looking for a new keyboard

Quality

Date of experience: June 12, 2024

Thumbnail of user rasmusm1
Sweden
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Bought a slightly larger pack of switches than needed, recommend doing the same for others since (so far) 3-4 of the switches were DoA.

Other than those few ones, great performance - good linears with decent factory lubing, and the LED diffusers are of nice quality.

Date of experience: June 26, 2024

Thumbnail of user vickiem551
GB
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

I have tried on a numerous occasions to get in touch with your customer service and blogged off here and there by sending videos and you say in your gut back to me and look into it and nothing has been done absolutely a render us

Tried on several occasions to sort this problem out via email and I am still not at a proper reply of what will be done about this control only working for such a short period

Reason I chose this business:

Will not be shopping with you again as I am not happy with this at all my son only used this a few times and now it's going to cost me again to get her another one as you keep messing him about

Reason I chose this product:

At the time it was the control that my son wanted for his Xbox

Service
Quality

Date of experience: July 27, 2024

Thumbnail of user justinw1306
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

Reached out several times for an update on the product tracking or delivery status and I never received any response back. I did receive the product a couple weeks ago and it's kinda working.

No one ever reached out

Reason I chose this business:

I had to in order to purchase the item I wanted

Service
Quality

Date of experience: August 12, 2024

Thumbnail of user hurabbasd1
GB
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

The keys are a little funky but the typing experience was good. Gaming on it felt comfortable.

The software will take a bit of time to get my head around but that's ok.

Overall a good keyboard with time and effort needed in the many customisation options available.

Did not get a response. But found the answer on their website.

Reason I chose this product:

I like the look and the reviews for mainly positive.

Service
Quality

Date of experience: June 3, 2024

Thumbnail of user lisam6350
New Mexico
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

Really love my Loffee keyboard and num pad. My order arrived fast and when I had a question regarding shipping, customer service was very quick to answer my concerns.

Date of experience: August 16, 2024

Thumbnail of user meganf621
Oregon
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

This is my first mechanical keyboard, and I'm thrilled! It's cute and came quickly, packaged with care. I can't stop typing on it like I'm literally so excited to jump on and type documents now

Reason I chose this business:

I saw the keyboard I wanted on TikTok and decided to give it a try

Reason I chose this product:

The sounds. They scratch my brain

Quality

Date of experience: July 1, 2024

Thumbnail of user kyleb1134
Colorado
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

The item arrived and within 3 days the screen became faulty and almost unreadable. It took several attempts to get a response from the customer service, and they responded twice and not followed up to resolve the issue for over two weeks. The issue is still not resolved.

Service
Value
Shipping
Returns
Quality

Date of experience: June 6, 2024

Thumbnail of user dannyl433
GB
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I was worried as it was the 1st I used the site but all went well and smooth. I will purchase from them again for sure.

Quality

Date of experience: September 5, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

How do I know I can trust these reviews about WhatGeek?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WhatGeek?