• Bookmark

    WhatGeek

WhatGeek

This company’s rating is currently unavailable.

Write a Review

Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

24
See all photos
How would you rate WhatGeek?

Reviews (954)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user rezwanh
GB
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

As an old arcade gamer, this is an absolute dream to play these games after so long. So many games in this hand held console makes me nostalgic and it was really a great experience. Thanks to WhatGeek for such an amazing product.

Quality

Date of experience: June 4, 2024

Thumbnail of user ciarono
GB
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Fantastic product and service. Delivery was very fast from China.

Reason I chose this business:

YouTube reviews

Reason I chose this product:

YouTube reviews

Quality

Date of experience: September 24, 2024

Thumbnail of user mickenziem1
Virginia
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Loved both of the keyboards I purchased! They are beautiful and well built. Exactly what I was looking for.

Date of experience: August 26, 2024

Thumbnail of user non1349
GB
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

/……………………………………………………………………………………………………………………………..

Quality

Date of experience: December 23, 2024

Thumbnail of user hemdia
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

All great best price.
Good customer service and amazing products.

Service
Quality

Date of experience: September 23, 2024

Thumbnail of user harvs4
GB
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Brilliant little device! So nostalgic! Really happy with the purchase!

Reason I chose this business:

Free shipping to UK and usually very quick!

Reason I chose this product:

Nostalgia and trying to find the perfect device.

Quality

Date of experience: September 23, 2024

Thumbnail of user tomd1541
California
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

I ordered a keyboard from them that had several issues. After over a week of emailing back & forth, the email thread died off with none of the issues resolved. They promised replacement keycaps that never came. In the end, I patched most of the keyboard's shortcomings with DIY solutions with no help from the merchant.

Date of experience: July 23, 2024

Thumbnail of user rebeccas3110
Germany
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Really fast and professional service from WhatGeek! The Anbernic RG556 arrived quicker than expected and runs fantastically alongside the wide assortment of games that were included with the bundle, which was great value for money! I'd highly recommend as this was one of the fastest and easiest retro handheld to set up and play games on effortlessly.

Reason I chose this business:

Great value for money and good reviews.

Reason I chose this product:

Good reviews and I liked the fact that the system runs on Android.

Quality

Date of experience: July 25, 2024

Thumbnail of user leen284
Nevada
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Great price, everything arrived as ordered. If I had one thing to improve it would be better package tracking.

Reason I chose this business:

Because I was able to buy the Foundation Keyboard and calculator/number pad at a great price!

Reason I chose this product:

Because they look good and sound good.

Quality

Date of experience: September 4, 2024

Thumbnail of user jeanp981
Hawaii
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

I like WhatGeek. The items they have are great, they offer great brands and great prices. I guess the tradeoff is the long shipping. I order a lot of keebs and stabs and stabilizers from different suppliers. WhatGeek had the Hi75 basekit in the color I wanted so I ordered here. It eventually came in and is beautiful but man it took almost a month to get it. Kind of killed the excitement for my board when I got all my supplies 3 weeks before the basekit (all came from China as well)... Anyway, if you're more patient than I am, it's not a big deal. I just built my keeb last night and I love it. The only reason for 3 stars instead of 4 is how long it took to get my item.

Date of experience: July 1, 2024

Thumbnail of user stevenl2227
Panama
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Shipping was almost quick. The keyboard quality is nice, and not so expensive with discount codes. The packaging was something that might need a bit of improving. One of the keyboard box was kind of a bit crushed. Luckily the keyboard was good.

Date of experience: July 22, 2024

Thumbnail of user philn143
GB
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

I like WhatGeek, their products and prices are awesome. Whilst the deliveries arrive, it normally takes a few days to be posted. Plus, despite ordering from what I thought was a UK store, the product is shipped from China. This means that I have to wait up to three weeks for delivery. It's not that this is a deal breaker, it is just that I need to plan three weeks ahead to ensure I'm going to be able to accept delivery.

Reason I chose this business:

They had a product I was looking for. As the process was painless (despite the wait) I bought other products.

Reason I chose this product:

I had a keyboard that I wanted to add keycap set to. The one on WhatGeek caught my eye. I'm happy with the set too.

Quality

Date of experience: June 4, 2024

Thumbnail of user zees26
GB
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

First experience with WhatGeek they were reliable and delivered my much desired LoFree keyboard in good time.

Clear communication and a reliable service would use again.

Reason I chose this business:

They were one of the view online vendors selling the product I wanted.

Reason I chose this product:

Well reviewed on YouTube seemed like it fit my needs and it does.

Quality

Date of experience: July 11, 2024

Thumbnail of user matthewh2539
California
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Faster than expected despite international shipping. Good communication from seller. Nice experience overall.

Quality

Date of experience: September 2, 2024

Thumbnail of user hotswapk
GB
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Great purchase, great price. Gift switches sound amazing. Software for keyboard doesn't seem to work for me.

Reason I chose this business:

WhatGeek had the best price.

Reason I chose this product:

I wanted a thocky sounding keyboard that was also wireless and hot swappable

Quality

Date of experience: September 1, 2024

Thumbnail of user louism728
Germany
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

Delivery is fast, item received is in good condition

Quality

Date of experience: September 20, 2024

Thumbnail of user katarinap28
California
1 review
0 helpful votes
  • Send Message
May 24th, 2024
• Updated review

I bought a keyboard from WhatGeek about 3 months ago. Unfortunately my keyboards volume knob and number pad started to malfunction and turn the volume up and down at random. Susan at customer support was very thorough in troubleshooting and got me set up with a replacement. It was very stressful for me, so I'm glad to know that WhatGeek will help if I buy something and it starts to go haywire. Highly recommend buying from them!

Products used:
Feker Alice 98 Keyboard

Service
Value
Shipping
Returns
Quality

Date of experience: May 13, 2024

My Keyboard is not working
May 7th, 2024
Verified purchase
• Previous review

The relatively new keyboard I received is malfunctioning. I just got this keyboard less that 3 months ago and now the sound knob is not working

Reason I chose this business:

Chose WhatGeek because the price was good

Reason I chose this product:

Chose this product because its ergonomic

Quality

Date of experience: April 25, 2024

Thumbnail of user alexs2625
GB
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

Brilliant service and arrived in time! Would definitely use this site again!

Reason I chose this business:

The site looked professional and the reviews seemed good.

Reason I chose this product:

The algorithm!

Quality

Date of experience: September 20, 2024

Thumbnail of user marks7429
GB
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase
• Updated review

Was messaged by currier that delivery had failed. This was an electronic device with a value of £140.00. I returned home several hours later in the rain to find the parcel in a trailer on my drive wet and visible from the road. I took it inside my daughter who was in said nobody had knocked the door. App still said undelivered. Apx 48 hours later I had a notification to say the parcel had been delivered on the Sunday. What would of happened if I hadn't noticed the parcel and it was water damaged or stolen. The app would of still been updated. Bearing in mind we have a porch and the first door is left open.

Reason I chose this business:

Price after discount.

Quality

Date of experience: June 6, 2024

OK
May 16th, 2024
Verified site experience
• Previous review

OK. So far will see.

Reason I chose this business:

Price after discount

Date of experience: May 6, 2024

Thumbnail of user aldonr
GB
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

Just waiting for shipping paid extra looking forward to it arriving very soon which it did would buy from there again 🙂

Reason I chose this business:

Very user friendly and highly rated between us geeks 🤓

Quality

Date of experience: August 20, 2024

Thumbnail of user jungyongp
New Jersey
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I ordered a keyboard from Whatgeek on May 3rd, but I haven't received the item yet. According to the tracking information, the USPS has been waiting for the package since May 13th.

I contacted customer service multiple times regarding this issue. They informed me that a query had been sent to the logistics team. Despite sending two follow-up emails, I have not received any response or updates.

This delay and lack of communication are unacceptable. I expect prompt action to resolve this issue by expediting the shipment or issuing a full refund.

Date of experience: June 3, 2024

Thumbnail of user robm1110
GB
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Wasn't made clear that the express shipping would incur fees and ends up being longer because it gets held up in customs. The sites name and whole look makes it look like the product is shipping from the UK not China.

Quality

Date of experience: June 3, 2024

Thumbnail of user ramond148
GB
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

Waited for a week but its all worth it. Thank you guys and i will recommend you to a friend.

Reason I chose this business:

Easy, fast, reliable

Reason I chose this product:

Entertainment and reliability

Quality

Date of experience: September 16, 2024

Thumbnail of user minau8
GB
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

They gave me so many lovely cards with discount codes, and also a lot of messages of thank you! Most fashion companies don't even do that! Not to mention, the option if the keyboard frame didn't go as planned

Reason I chose this business:

I didn’t really expect to, but it was a really pleasant surprise

Reason I chose this product:

Price + quality

Quality

Date of experience: May 4, 2024

Thumbnail of user dr784
France
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

—----—--------------------------------------_------

Quality

Date of experience: December 11, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

How do I know I can trust these reviews about WhatGeek?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WhatGeek?