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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user adamp1197
GB
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

I will be buying from them again. The both products i purchased came in the allocated time frame. No damage, great support and great quality for price!

Reason I chose this business:

Because their very cheap and high quality keyboards and cables

Quality

Date of experience: July 26, 2024

Thumbnail of user kyleo277
GB
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Best price around and the Item only took 6days to arrive. I was kept updated throughout the whole delivery and would highly recommend to anyone looking to buy their next handheld device. Definitely ordering again on my next purchase. Thanks!

Reason I chose this business:

Best price on the market with great discount code

Reason I chose this product:

Best price on the market

Quality

Date of experience: April 26, 2024

Thumbnail of user williams7445
Florida
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

Pure childhood nostalgia in a handheld device. I forgot about call of the games I used to play as a kid. Now I can enjoy them anytime and anywhere. Thank you.

Date of experience: July 20, 2024

Thumbnail of user maciejl3
Sweden
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Order came without any faults, it even came earlier than expected. I was worried that it wouldn't come at all after reading the reviews on the internet, however I can say that I am more than pleased to use this site.

Reason I chose this business:

Cheapest option (the only option in my region)

Reason I chose this product:

Reviews on the internet

Quality

Date of experience: May 9, 2024

Thumbnail of user alexd1372
Canada
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I had order my keyboard and the address had an issue with it. Now normally my shipments would just end up lost forever as the logistics handlers in my area have no way to contact them. WhatGeek customer support was patient enough to help ensure my keyboard made it out of this package purgatory which is a feat not many companies I had bought from were able to do.

Customer experience was able to respond quickly and help ensure my lost package made it to me even when I wasn't able to contact the logistics handler myself. Thank you for saving me from this frustrating ordeal!

Reason I chose this business:

This was the only store that offered the keyboard base I wanted with a cheap price tag. It also looked like a trustworthy vendor so I wasn't afraid to make my purchase here.

Reason I chose this product:

This keyboard base was exactly what I wanted with a very attractive price tag.

Service
Quality

Date of experience: April 16, 2024

Thumbnail of user ankicao
New Jersey
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Perfect and without problems all ok and on time received

Reason I chose this business:

Simple and good

Quality

Date of experience: September 10, 2024

Thumbnail of user joes3338
Pennsylvania
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

No once ever got back to me on a return request. Ordered a new color and wanted to send back the wrong one. Never got a response via email, DM on Instagram or phone number on the website.

Date of experience: July 29, 2024

Thumbnail of user chasem183
Minnesota
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

This console is easily accessible, rather durable, and plays great. Battery life is a few hours, but with a portable charger you can charge on the go. I love mine and plan to get the Plus in the future (definitely more bang for your buck with that version)

Reason I chose this business:

Had the product had a good price

Reason I chose this product:

Per suggestion from a friend

Quality

Date of experience: March 26, 2024

Thumbnail of user marke2509
Germany
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

No problems encountered from the point of ordering to receiving the item.

Reason I chose this business:

Website is easy to navigate

Reason I chose this product:

Good quality at a reasonable price.

Quality

Date of experience: September 9, 2024

Thumbnail of user furkanb24
Turkey
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Fast and attentive transport. I am pleased about keyboard.

Reason I chose this business:

Nice service

Reason I chose this product:

Becsuse it is a nice keyboard

Service
Quality

Date of experience: September 9, 2024

Thumbnail of user waynet553
GB
1 review
0 helpful votes
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May 2nd, 2024
Verified purchase

Fantastic price for a fantastic product which has exceeded my expectations. What geek communicated with me when I needed it just to clarify what was happening in regards to the parcel and it was delivered on time and in great condition

Reason I chose this business:

Great price on the item I wanted

Service
Quality

Date of experience: April 22, 2024

Thumbnail of user danc1893
Maryland
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I got a great price, item shipped quickly and was exactly what I expected, hadn't used this site before but gladly would in the future.

Reason I chose this business:

Recommended in an article.

Reason I chose this product:

Recommended in an article

Quality

Date of experience: August 12, 2024

Thumbnail of user berkg3
Turkey
1 review
0 helpful votes
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April 16th, 2024
Verified purchase

I am not an alien when it comes to ordering things from oversees and mechanical keyboards but everything about my order just exceeded my expectations! Very fast delivery and very nice keyboard. I was initially considering switching the switches with some silent ones but their sound is sooo heavenly good that I decided to keep the original switches. 15/10!

Quality

Date of experience: April 6, 2024

Thumbnail of user michaelk5995
Canada
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Title says it all. Keyboard sounds and feels amazing. Price was fantastic. Features are great. 5/5 would buy again.

Quality

Date of experience: August 19, 2024

Thumbnail of user tanvik12
India
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Received the product in a timely manner. No damages to the packaging. Shipping took about a week but that was already mentioned in their FAQ's so I didn't have a problem.

Quality

Date of experience: June 7, 2024

Thumbnail of user jennyc820
Arizona
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Took over a week to respond to a return request. Does not disclose additional fees associated with returns. Deters customers from returning even if unsatisfied with the product. Lack of follow through on email responses.

Date of experience: February 26, 2024

Thumbnail of user cliveh61
GB
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Im pretty impatient so The two week shipping/delivery time had me tweaking, but once my miyoo came i was satisfied with my purchase

Reason I chose this business:

The free shipping to UK

Reason I chose this product:

Got really interested in the gaming handheld niche this year, finally was able save up for a miyoo as my first handheld

Quality

Date of experience: July 10, 2024

Thumbnail of user jonathans2208
GB
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

This company popped up during a search for a new handheld, good discount on the item and easy checkout with the shipping time you'd expect from China. All over, good experience.

Reason I chose this business:

Right product at the right price.

Quality

Date of experience: May 27, 2024

Thumbnail of user christophers3529
GB
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Been eyeing up an RG35XX for a while then a chap at work ordered one from here and turns up within 2 weeks for a much reduced price of the English equivalents. Cracking little gaming rig for nostalgic purposes and amazingly well build given the price bracket. Courier information provided througout

Reason I chose this product:

Good price, what I was looking for

Quality

Date of experience: April 23, 2024

Thumbnail of user ethanb435
Massachusetts
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

I never received my package ordered over 2 months ago. Customer support stopped responding after the Shipping company refunded my order; for never Delivering it. No word from them. -$160.0 Worst Shopping experience of my entire 25 years.

Date of experience: January 30, 2024

Thumbnail of user chloer140
GB
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Super easy shopping experience and super speedy delivery. Plus you had the keyboard of my dreams in stock!
Thanks whatgeek!

Quality

Date of experience: July 1, 2024

Thumbnail of user josepht1623
Nevada
1 review
0 helpful votes
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October 27th, 2023
Verified purchase

I placed an order and paid for expedited shipping; the cost of which was actually more than the order itself. I did not hear anything about my purchase for 5 days. After sending an email, I didn't receive a response until 3 days later. Despite asking for the order to be cancelled at that point, my order was shipped out anyways. Thus, this order took 3 weeks total to fulfill.

Date of experience: September 27, 2023

Thumbnail of user ai101
Canada
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Great keyboard overall -- looks gorgeous, lcd works great, keys sound and feel good. Just a couple things i'd keep in mind before buying: firstly, the battery life isn't that impressive; it drains relatively fast and charges very slowly. Second, my lcd came with small scratches across the screen, and i've noticed that you'll get a tiny black bar between your gif and the edge of the screen even when you use the suggested dimensions. Lastly, the knob has a tendency to get stuck, where it shows more resistance than normal when rotating, and becomes very difficult to press when selecting an option. Overall, could be improved in some places, but i'm very happy with what i got for the price.

Quality

Date of experience: January 17, 2024

Thumbnail of user sebastiana135
Argentina
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The purchase went smoothly and the support services replied to all my doubts

I had trouble with my customs country that asked for certain information from the deliverer, they made it be sent right to the door of my home.

Reason I chose this business:

Really good prices with low shipping costs

Reason I chose this product:

I wanted to upgrade a bit my setup with white / screens styles. Really good so far!~

Service
Quality

Date of experience: September 4, 2024

Thumbnail of user rebeccahm6
Kentucky
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I ordered the Lofree loflick 68 and the matching keycap mouse in tofu, which was exactly what I was looking for. The color is kind of a pink/beige/off-white, the size is perfect to store under my laptop stand when not in use, and the materials/construction feel good quality. I received my order inside of 2 weeks, shipping from China.

Reason I chose this business:

WhatGeek had both the mouse and keyboard I wanted in stock and they always have discount codes available. Reddit also said they were a reputable site.

Reason I chose this product:

I was looking for a good quality wireless keyboard and mouse in a very specific color and size, and these checked all the boxes for me.

Quality

Date of experience: May 7, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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