WhatGeek

It took a long time to get my order, and there were some annoying problems with the courier that this shop uses. At first it seems it was delivered to the wrong location, but eventually I received the product.

I was getting told to contact the courier and local post office, who, in turn, told me to contact the shop, so I kept going round in circles contacting each business, and each were telling me to contact the others. But I think the problem is more with the courier Yun Express that delivered the product, as looking online they have a lot of negative reviews. Eventually the problem was resolved and my order was delivered from WhatGeek, so at least it wasn’t lost.

Currently typing this review on it. Came in 8 days to Northern California. Great sound out of the box. Stabs could use a little tuning but for being completely from the factory, pretty amazing sound and feel.

Software is easy to customize and does have English translation.

Item took two weeks to arrive, but tracking was accurate, so no big deal.
Item travelled 7,000 miles/ 11,600 km!
Wrist rest is nice walnut. Factory sanding was not so good though. I had to spend some time working on it to sand out wavy machine marks in the wood to get it perfectly smooth.

Great keyboard, wrist rest is an absolute must. Never had a more comfortable typing experience.

Would have been nice to have any tracking notifications but who doesn't like a surprise first thing on a Monday morning.

I was affraid about the process of shopping and even more affraid about the packaging and the sending process. It is almost always a bet about the carrier from korea or china when they say 6 to 12 labor days sometimes it means 8 months and a very long process to recover the money. But it was all the way around it, it was the best experience with a carrier (neddless no say I pay for the express), even though it took a few days in the Mexico's customs, the rest of the way was fast and the product came very well protected and nicely covered.

Upon purchasing my keyboard, I didn't receive a confirmation email. My order hasn't shipped, or if it has I haven't been emailed. So I have no way of reaching out to find out more info. Will not use this site again.

Ordered from what geek end of January, was not aware there was a customs tax charge when it arrived in the uk as was not aware of where it was coming from, so that was a bit of a put down. Anyway paid the custom tax keyboard arrived seemed to be very well packaged but unfortunately my keyboard was still damaged and the rotational know for the volume ect was snapped off. Customer service isn't very good. As I emailed them with a prior issue and it takes days for a response so I never even bothered to contact them over this. So for this it's 2/5 for me.
Unit seems decent but if there's any issue it's not easily resolved. At least now il be aware of the pricey import tax.

First initial delivery took 3 almost 4 weeks to arrive to receive notice day of delivery the package is being returned to sender due to incomplete address. I phone the postal service who advised there is not unit number on the packing slip information provided by the sender. I connect with WhafGeek customer service who took over a week to respond (after three emails) who requested for me to advise them of the correct and complete address. My initial delivery details had all the information which I provided them a screenshot of, they dismissed it and requested me to type out the address which I did. I requested for my package to be expedited as I've waited almost 4 weeks for my package just to return to sender. They said we will ship it when we possible and hopefully you receive it soon. Overall product is great no issues but the customer service needs improvement.

I ordered 2 packages and they both came in pretty quickly after being shipped.
I made a mistake with my address with one of them and they helped me correct it. Customer service replies pretty quickly and will often contact you to flag issues ahead of time

I had to keep checking the WG website for the status of my order which kept reading "unfulfilled." I never got an alert that my order shipped. Once shipped, it has taken a very long time and now there are some unexpected delays. I'm advised to contact the shipper, a Chinese company. This is not a good user experience.

Just ordered this to add to use with my Mac book, I don't have a desktop so getting this was a bit of an uncertainty for me especially because of the price. But I wanted a num pad that could connect and be used when I did my work from home. It's amazing so far, definitely worth the price! The connection is solid and it's nice I can use it away from the computer as a simple calculator. 10/10

It's been two weeks, and still the tracking number says not found in the system. My rating here is simply a reflection of being asked to review a company and I'll I've done is hand them money with nothing to show or track

Item arrived on time and in good condition, no complaints

I purchased an item from this store and I understand it can take some time to receive shipment confirmations. However the estimated confirmation window came and went (about 7 business days) so I sent in an email asking about it. A bit later I received a response with my tracking number and a screenshot of the shipment progress. This was fine and the item came just in time for Christmas, but I would have liked an official shipment confirmation email instead of having to email support to receive one. I figured this doesn't happen very often but it's still makes me nervous when purchasing expensive items.

Even though It's a little finicky because here in Mexico we have street name, and house number etc etc, and it's a smidge more complicated but didn't ran into any trouble with shipping so there's that

Take's awhile but expected when coming from China. Hold on tight and eventually you get something at a incredible price.

Overall, ordering from what geek was very straightforward the tracking was provided and clearly communicated with frequent updates. The keyboard arrived in good condition, and worked exactly as expected.

Ordered Miyoo mini plus
Came earlier than expected, product is awesome.
For the price I paid I am more than happy!

Order was placed and packed within a week, but then it took over two weeks before it was handed over to the shipping company.

Their products are well packaged and high quality with good customer service. Fast shipping to Canada. Highly recommend.

The shipping took way too long. If you are going to take well over a month, you need to be transparent about that fact. Everything on your site said 10-14 days after order is processed. You may "technically" be being truthful by taking weeks to "process" but it's deceptive and because of that, I wouldn't order from again. The product itself was fine.

Good, Whatgeek have many gizmos::::---- i wanted some shortcuts macros, but when i make the macros it mess with my main keyboard, so despite it feels robust, clicks and nobs feel good, rite know is just in a corner collecting dust and alien live.

Great service from the seller, arrived sooner then expected and, in my case, on a Saturday which was just perfect.