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Delivery took some time since the product came from China. But I appreciate being kept in the loop about the delivery. The initial intent at product set up was painful. I'm still not using the product in my workflow because of this. WhatGeek needs to do a much better of providing a guide for Windows/Mac machines. Is there documentation for both platforms? The only reason I'm not giving it one star is because it seems to be for a very tech oriented customer base who don't mind doing the leg work and tooth pulling to get it to work...I'm on a Mac and have done some research and now need to give it another go (I'm time poor and will eventually get to it). I'm not giving up yet.;-)
Date of experience: February 14, 2024
Great products, high quality and timely shipping. I am very satisfied with my keyboard.
Date of experience: September 2, 2024
Easy checkout. Good prices compared to other sites. The shipping was sort of slow but coming from China I expected it. I had to email them to get a tracking number, they didn't update it on my order when it shipped. I didn't mind that. Took a couple of days to ship. For such a popular product, it was a good experience and price.
Had to email to get my tracking number and they emailed me back the next day.
Miyoo Mini Plus, it was a good price!
Seen it all over Reddit and was really interested. I’m a huge retro gamer.
Date of experience: February 9, 2024
Easy checkout. Good prices compared to other sites.
Miyoo Mini Plus, it was a good price!
Date of experience: January 4, 2024
I placed an order for 3 items and was happy to be able to find all the pieces I need for my build in one place rather than ordering from several sites. Everything was in stock when I ordered but I got an email several days later that one of the items was no longer in stock. After asking for a refund for the item and several days of needless back and forth over the amount to be refunded (I used a coupon code) they said my order "would ship soon". 4 days later and my order still hasn't shipped. Hopefully the products will be worth the trouble when they actually arrive but I doubt I'll be ordering again when there are so many other places to get these items for similar prices closer to home.
Date of experience: August 26, 2023
I love my new keyboard, it is exactly like the picture/described and everything I was looking for. Waiting for shipping was the hardest part and my keyboard screen did have a small crack when arrived (I assume due to all the moving it had to go through) but I still love it.
Date of experience: March 28, 2024
I wanted to express my absolute delight with the keyboard I recently purchased from your store. The tactile feedback is exquisite, making typing a true pleasure. The keys are responsive and well-spaced, allowing for a seamless and efficient typing experience. The ergonomic design has significantly improved my comfort during long work sessions, and I find myself typing with greater speed and accuracy.
Date of experience: December 20, 2023
Product came in earlier than I expected. It arrived in perfect condition and I couldn't be happier. Will be doing business again soon!
Date of experience: July 8, 2024
Keyboard is SUPER SOLID! It is extremely heavy and well crafted, you can tell by the premium feel of the board. I paired it with oil king switches, then I swapped them out for aquakings v3. It came with a perfectly cut out thick sticky insert for the perfect tape mod. I also did three layers of painters tap on the back of the pcb, added an additional foam insert for extra noise dampening, sticker inserts for around the screw holes, and tuned my stabilizers (which didn't take much). This board can THOCK! It soundS SO GOOD! The perfect mixture of thocky creamy sounding marbles <3
Date of experience: May 13, 2024
Received my switches that were over lubed and either typed 3 letters every time I pressed down on one or didn't type at all. There was something wrong. I'm using the same keyboard right now that I used with those switches and it works great, as it always has. Sent them back with USPS, and shipping them back costed me $30! All in all, I got my money back but they didn't give me my money back for shipping. If their Chinese workers they are paying 4 cents an hour to knew how to lube switches, this would have been avoided.
Date of experience: January 11, 2024
Didnt know about this page and ive been looking for great keyboards... well found the perfect page for it! Love them all, definitely buying here again :))
Date of experience: May 20, 2024
Ok checked again and it has been dispatched and on the move. Still did not get notified via email as they said, but it's on the move so I'm back to give another chance & stars, as the customer service was quick.
Date of experience: August 31, 2023
Good experience from start to finish, great price and delivery took around 7 days which was a nice suprise.
15% discount made the price really attractive
Wanted an entry level emulator up to PS2
Date of experience: August 12, 2024
Beautiful design. The battery level display is very useful to know when to charge. There're 2 options to connect: BT or Wireless 2.4. Colorful and standout. Not 100% transparent. Not sure if I received correct one. But, it's worth every penny.
Date of experience: December 8, 2023
Fantastic. I look foprward to ordering from themagain soon. I ordered a RG35XXSP and it arrived with it's case on time in the colour i had asked for.
I wanted to change the colour I had ordered and What Geek changed it straight away to the one I wanted.
YThe item, I wanted at the best price (weekly offer)
I have had several Anbernic products before, but having a GBA sp like one, I couldn't resist.
Date of experience: July 5, 2024
Received all my items in great condition, however, I never got a response from customer service when I emailed them 12 days after placing my order to ask if they had an estimate regarding when my order would ship. I received my products one month after my order, but received no shipping notification or other communication like I was told I would when I placed my order. In fact, my order didn't even ship until 19 days after placing it, which is terribly slow for modern online retailers. The other strange thing is that it says "Purchase Date: November 1,2023" at the top of this review page associated with my order, but I have my confirmation email that I received from them when I actually placed my order on October 14.
Bottom line is, if you can afford to wait a month or so to received your items, then this is a pretty good place to shop given the great prices, however, don't expect helpful communication from customer service if you have an issue with your order.
Date of experience: November 11, 2023
I ordered over a week ago and have not received any updates on when my item will ship. Not sure if it's back ordered or if my order was misplaced, but pretty frustrating as a first time customer on the site
Date of experience: November 6, 2023
Shipping took roughly two weeks, which is understandable given shipments come from China. However the keyboard I ordered was quite different than what was advertised. First, the board is supposed to come with a layer of IXPE switch foam installed, though that layer is absent from the board. Second, it's supposed to support 5 pin switches, yet the PCB in my unit only has sockets for 3-pin switches. I've reached out about a return and have not gotten a response yet.
Date of experience: November 21, 2023
Super new to retro gaming. Wanted a cheap compact handheld device I could bring around with me and have a dose of nostalgia and not be worried about damaging or losing anything expensive.
This looked like it would fit the bill and it's actually a very nice unit! I wasn't expecting such a nice feeling device and the build quality looks good! It even comes bundled with a thick screen protector which is a nice touch.
Only time will tell how reliable the item is but it certainly looks and feels the part.
Just stumbled upon the website on Google whilst looking for the device.
Fun retro looking device and was very compact like I wanted.
Date of experience: October 23, 2023
The keyboard is amazing and the quality is even better than what I expected but the waiting period was not what the website lists which is 7-15 business days after placing the order.
I ordered on 11/27 (the item said it was in-stock) and didn't receive any shipping information or a notice in a delay until 12/20 when I reached out to customer service and got back that the item was out of stock but, didn't give me any time frame on when it would be stocked. I finally received my order on 1/5.
I understand the holidays are very busy but, the lack in updates was concerning.
Date of experience: January 22, 2024
The shipping took so freaking long.
But it came. The staff were friendly and the product with no defect at all.
Tbh I think this is the best keyboard I ever had and trust me I had many.
Also, for drivers go directly to leobog's website. You won't find it anywhere else, you will have to translate the website to English too.
Everything else was very smooth tho, if your order take some time, be patience. For the price it's worth it
Date of experience: November 2, 2023
I absolutely love the aesthetic of this keyboard which is why i bought it but it has a key that doesn't consistently stay lit and it really bothers me. It took awhile to get shipped which was to be expected since I chose free shipping but still.
Date of experience: November 8, 2023
The shipping was pretty fast. I wouldn't give it a five stars because there wasn't anything that made the experience stick out as a whole. No complaints about the condition of the item I received. I planned on wearing it, so the bit of dirt on it didn't really mean anything to me.
The price was good.
I like fashion.
Date of experience: April 18, 2024
Overall I found and received what I was searching for. And although I did expect a longer wait for my items to be delivered, the lack of package status updates made me impatient. I'd rather know where my package is and when to expect it, even if it ends up being a month long wait.
I sent an email about the whereabouts of my package. I rate 3/5 because they did get back to me; however, I have already received my package, so I at least appreciated the email acknowledging my request.
Competitive discount rates
I wanted to update my desk setup, the FEKER Alice98 ergonomic keyboard was a great purchase (the software could use a major update for customers in the United States).
Date of experience: February 5, 2024
Pricing was good, shipping was a reasonable speed. It was unable to process my transaction with Google Pay with no explanation of why, just a generic error message, so I had to use a different one and miss out on a cash back offer.
Date of experience: July 21, 2023
Dear Luke W.,
We are happy to hear that you have had a positive shopping experience with us at Whatgeek.com
Please feel free to contact us with any problems.
Best regards,
Whatgeek.com
Ordered on a Friday, received in two weeks. Shipped from China, but shipping information was updated almost daily. Received in a decent box, no scuffs or damage of any kind. Didn't need to contact customer service, payment was easy and overall a great experience.
Exact model I wanted.
Tip for consumers:
Ships from China, but relatively quick shipping.
Products used:
Keyboard
Date of experience: August 25, 2023
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
Hi Jae L.,
Thanks for taking time to write the review at WhatGeek.com.
Currently, the processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours.
https://www.whatgeek.com/collections/24-hours-shipping
Please note that the order had already been shipped out and kindly check email we sent for more details.
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Whatgeek.com.