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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user christinag1093
New York
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Expedited shipping is 3-5 business days and I placed my order on 12/16/23 so I could get it by Christmas and it didn't arrive until January 4th. I was not pleased with this since it was a Christmas gift. I reached out multiple times for shipping updates and I didn't get a response until 12/24/23 when they informed me that they were out of stock of the color I ordered.

Reason I chose this product:

As a gift for my nephews

Service
Quality

Date of experience: January 16, 2024

Thumbnail of user padraicelyse
Florida
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

This is my first purchase from this site and I love it! The size and price of the keyboard was exceptional. The customer service is helpful and prompt. They even checked on my delivery for me. The quality of the keyboard is as expected as well.

Date of experience: September 17, 2023

Thumbnail of user lees1091
GB
1 review
0 helpful votes
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June 24th, 2024
Verified purchase
• Updated review

The prices online are by far the cheapest around. There's also a wide range of products to choose from.

Reason I chose this business:

I have used WhatGeek in the past and was more than satisfied.

Quality

Date of experience: June 14, 2024

Product arrived as described within shipping time frame.
November 1st, 2023
Verified purchase
• Previous review

I ordered a handheld console on October 15th.
The shipping was estimated to be between 5 and 15 days.
I was a little sceptical when I received an email to tell me it was out of stock and saw negative reviews of the company.
However, it arrived today, 1/1/23, the 13th working day after placing the order.
The product is as described.

Reason I chose this business:

It featured first in Google's results when searching for the product.
The price was cheaper than anywhere else.

Reason I chose this product:

I watched various reviews on YouTube to help make my mind up.

Quality

Date of experience: November 1, 2023

Thumbnail of user annat1161
Canada
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

This being my first mechanical keyboard - it exceeded my expectations. Delivery was fast which is very appreciated. It came very well packaged with a bunch of soft foam around it. The keyboard is beautiful, heavy and has English instructions. I'm already thinking of purchasing my second one and will definitely shop with WhatGeek again.

Quality

Date of experience: November 3, 2023

Thumbnail of user lucasg158
Michigan
1 review
0 helpful votes
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September 6th, 2023
Verified purchase
• Updated review

Good overall experience!
Note that this is my first impressions on the mouse, so I don't know how it works in the long term, but it seems to be very high quality, which makes me think that will last a long time (and I hope it does because it's an amazing product).
The mouse is amazing! I really love the retro look it has. It's very comfortable, customizable, and works smoothly too. Also, one of the reasons I bought it, besides the whole look, it's because it has a visor showing the battery level, DPI, and which channel it's connected. AND it has an internal built in battery, so I don't need to buy batteries when this one runs out, I can just charge it.
I'd say is one of the best budget mice in the market.

Reason I chose this business:

Shipping was faster than the product website, and it was on sale.

Reason I chose this product:

I love the retro style and the overall aesthetics of the product.

Quality

Date of experience: September 6, 2023

Good overall experience
August 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Shipping was faster than the product website

Date of experience: August 29, 2023

Thumbnail of user kajas4
Slovenia
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

The experience was amazing besides the fact that it eneded up costing me double. But i guess its cause i live so far away. The product itself is amazing. The keyboard sounds, looks and feels amazing. So i would say it was worth it.

Service
Quality

Date of experience: March 29, 2024

Thumbnail of user sergiut2
MD
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

The product arrived in good shape. The biggest problem was the shipping process, From when I made the order and the time the goods were actually shipped by the vendor took more than a week, in which time I didn't have any information if my order was processing or not.

Date of experience: July 18, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Hi Sergiu T.,
We apologize for any inconvenience caused by the order processing time.
Currently, the processing time is 2-7 business days.
For our ready-to-ship products, we are able to process orders within 24 hours.
https://www.whatgeek.com/collections/24-hours-shipping

We appreciate your feedback and it helps us improve our services.
We hope that you will consider revisiting Whatgeek.com in the future to get our latest deals.
Best regards,
Whatgeek.com.

Thumbnail of user nicknorman9
Alabama
1 review
0 helpful votes
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November 11th, 2023

100% legit business. Sold me a Miyoo Mini Plus for $53 and shipped it free to my door. I will not complain about shipping times. Cleared customs in China and US and WhatGeek was nice enough to give accurate tracking info that kept me updated the whole time. They have a bunch of good looking products. I'm sure I will be getting a keyboard from them SOON. Thank you very much.

Tip for consumers:
This is strictly my opinion - China deserves credit for the quality of goods manufactured there. My Miyoo Mini Plus brings me joy. It feels as good or better than some MUCH more expensive handhelds from other major manufacturers. The software side of the Miyoo was fun to learn. There is no limit to customization. I want Miyoo merch. T-shirts, hats, hoodies, decals. Miyoo has a cool logo. Would love to see it in stores. Thank you to Miyoo and Thank you to Whatgeek!

Products used:
Miyoo Mini Plus!

Service
Value
Shipping
Returns
Quality

Date of experience: November 10, 2023

Thumbnail of user morgann105
Missouri
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Exactly what I expected. Easy to use website. Great for a first time buyer.

Quality

Date of experience: August 28, 2024

Thumbnail of user alanf785
GB
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Easy to set up and straight in to use reminds me of my youth 🤣🤣🤣

Quality

Date of experience: August 24, 2024

Thumbnail of user codyd197
New York
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Why are you asking me to rate your company and product when I haven't even recieved a tracking number? Am I being scammed? I ordered 11 days ago, customer service told me 7 days was the timeframe for anything other than ready to ship items. What is going on?

Date of experience: August 13, 2023

Thumbnail of user eleanord114
GB
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Bought as gift, recipient is over the moon. Long delivery time, but it does say this in the delivery policy so this met my expectations. High quality product and packaging.

I asked for a rough idea when item would be dispatched. Received reply in Chinese which I couldn't read, but item was dispatched next day.

Service
Quality

Date of experience: May 3, 2024

Thumbnail of user ammia2
Saudi Arabia
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

‎‏I really liked it, but if the letters on the keycaps were transparent, it would be better so that the letters can be seen through the lighting so It will become clear when the room is dimly lit. Also the gif on the screen seems a little slower, but in general, I liked the experience and I will buy again one day.

Reason I chose this business:

Good price, high quality and unique products.

Reason I chose this product:

I liked the screen so much, and this is what attracted me most

Quality

Date of experience: March 7, 2024

Thumbnail of user danielm4676
Canada
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

My retro handheld arrived with a dead vertical line going straight across the centre of the screen. I reached out to the customer support team and within a few weeks, they send me a replacement unit for the damaged screen. Glad to see WhatGeek stand behind the products they sell.

Date of experience: October 31, 2023

Thumbnail of user rdolfsr
Latvia
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

It's been seven days since I ordered the keyboard and whatgeek still haven't shipped it. Now they sent me a "rate your experience" email.
I looked up whatgeek reviews online after ordering and now I'm scared that I won't get the keyboard at all.

Date of experience: September 12, 2023

Thumbnail of user timm2287
Virginia
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

WhatGeek took a long time to respond to my emails and thus I had thought I had gotten scammed. Alas, I had not, but still.

Reason I chose this business:

I chose WhatGeek because they had the keyboard I wished to purchase in stock.

Service
Quality

Date of experience: August 15, 2024

Thumbnail of user merlezelda
Netherlands
2 reviews
0 helpful votes
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September 2nd, 2024
Verified purchase

Best keyboard ever and cheap asf def recommend if h want a nice sounding keyboard for gaming

Quality

Date of experience: August 23, 2024

Thumbnail of user katem1081
GB
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Keyboard is solid with a lovely sound when combined with the gateron oil kings.
I have noticed the case is curved, I suspect this is not part of the design and more a manufacturing defect but doesn't cause any issues usage.

Reason I chose this business:

Good selection of keyboard components and amazing sale price.

Reason I chose this product:

Good reviews

Quality

Date of experience: February 12, 2024

Thumbnail of user kristely1
California
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Received my Keycaps - the boxes were a bit smushed but I guess that's to be expected since the package had to travel from China. Aside from that everything came with no problem
Love the keycaps <3 can't wait to try them out on my keyboard.
Will buy again next time

Date of experience: July 20, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Kristel Y.,
Thank you very much for your trust.
Be sure to revisit Whatgeek.com soon for all our latest offers.
Best regards,
Whatgeek.com

Thumbnail of user mrt289
GB
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

All good, quick check out and delivery. Nothing else to add but filling the minimum.character requirement

Quality

Date of experience: August 6, 2024

Thumbnail of user alessandron17
Italy
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The shipping was faster than expected, and the package came in good conditions.
But most important I'm addicted to my new keyboard! It's perfect in everything!

Reason I chose this business:

Cool products at an affordable price

Reason I chose this product:

It was exactly what I was searching for, and was cheaper than the other options found. But the quality is still impressive!

Quality

Date of experience: April 22, 2024

Thumbnail of user jaded121
Washington
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy shopping, easy purchase, easy delivery. My product also came in perfect condition. Yay.

Quality

Date of experience: August 26, 2024

Thumbnail of user matthewhays76
Oregon
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

I ordered the LoFree Flow from WhatGeek. I must say that my package came to my door very well packaged and within 7 days from ordering. I emailed their customer service several times because DHL was slow in issuing a tracking number and a representative always responded within hours. I am very satisfied with the overall experience and would definitely order from WhatGeek again!

Products used:
LoFree Flow Mechanical Keyboard

Service
Value
Shipping
Quality

Date of experience: October 23, 2023

Thumbnail of user lousj
Netherlands
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

I received my package fast and I was pleased at how they inform you about the updates to the package. The only thing I noticed is that the processing of your order takes time. However, when they shipped the package it arrived fast.

Reason I chose this business:

I choose it because they have various kind of keyboard.

Reason I chose this product:

Because I saw the reviews and thought it was a awesome looking mechanical keyboard.

Quality

Date of experience: October 5, 2023

Thumbnail of user jacobkruger16
Canada
1 review
0 helpful votes
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December 20th, 2023

Ordered this barebones kit for my first custom build. I love the quality and feel of this board. I paired it up with some Akko V3 switches and did some basic mods for a nice smooth sound. Would definitely recommend!

Products used:
Gmk67

Service
Value
Shipping
Quality

Date of experience: December 18, 2023

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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