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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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Reviews that mention popular keywords

customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user richardl3620
GB
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Item arrived on time and in good protective packaging. I'd recommend this seller.

Reason I chose this business:

Top hit on Google

Reason I chose this product:

Quality product with good selection of games

Quality

Date of experience: August 26, 2024

Thumbnail of user cm1218
GB
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy to order, arrived promptly and well packaged. Product just as advertised.

Reason I chose this business:

Good discount/ competitively priced.

Reason I chose this product:

Great design.

Quality

Date of experience: August 26, 2024

Thumbnail of user ethann219
GB
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Fast delivery, great stock at affordable prices. I would buy again in the future

Reason I chose this product:

Need new switches

Quality

Date of experience: August 26, 2024

Thumbnail of user simonu11
Georgia
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

I received a fantastic product at a great price. My only small complaint was shipping speed which took FOREVER. Ordered in November and product wasn't received until January despite being intended as a Christmas gift. However now that I know this I would still probably order from you guys again.

Date of experience: January 11, 2024

Thumbnail of user lucasb294
Canada
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Placed an order for a keyboard on September 27th. I messaged support on October 8th as I was confused why I had yet to receive a shipping confirmation or tracking number. They they messages me back simply saying " Hi,your order was sent out and the tracking number is…". But the tracking number that was given does not have any associated shipment on the shipping company's website!

WhatGeek's shipping policy estimates 7-20 business days for shipping and I t has been 12 so far. I am questioning the validity of this site, and am prepared to charge back my card if the order does not arrive within the estimated time frame.

Service
Shipping

Date of experience: October 15, 2023

Thumbnail of user esauc5
Spain
1 review
1 helpful vote
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September 28th, 2023
Verified purchase

The customer service ignores your requests, lies with the shipping data. You pay a shipping service to receive the package in 3-5 business days and it takes more than 2 weeks to arrive, customer service lied about the shipping data.
Good and nice product.

Service
Value
Shipping
Returns
Quality

Date of experience: August 29, 2023

Thumbnail of user aarong806
Michigan
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

I ordered a Miyoo Mini plus as a gift for my brother. It was a little slow to ship at first, but coming from overseas this was understandable. I voiced my concern and WhatGeek reached back out to me and gave me loads of information about the tracking of my device. They also made sure to reach back out again after I received it. Love that!

I reached out to them after there was no update on my order for over a week. It took a couple days, but they did reach back out at supplied me with loads of info and tracking information.

Good on them for keeping tabs on their concerned customers.

Reason I chose this product:

I love retro gaming.

Service
Quality

Date of experience: February 1, 2024

Thumbnail of user veerm5
TT
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Feel of keys, fit and finish of keyboard are wonderful.
Choice of font on the keys is very pleasing.

The back light of the keyboard is useless.
The lack of separation between arrow keys, numpad and alpha keys makes telling them apart difficult.
There should be a way to invert the functionality of the fn keys. Aka, make the media function the primary or secondary function of the key.
No angle adjustment.
Lack of win key on both sides of keyboard was an oversight.

Reason I chose this business:

I liked the look of the product and the price on whatgeek was the best.

Reason I chose this product:

Reviews were favorable, I liked the esthetic and I wanted to try a keyboard that wasn't made by logitech. Their durability is very bad.

Quality

Date of experience: March 4, 2024

Thumbnail of user ertana2
Germany
1 review
0 helpful votes
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November 18th, 2023

Great overall experience! I purchased the Ajazz AK820 Pro Mechanical Keyboard. It came well packed and without damages. Typing experience feels good and the knob really useful! I recommend this site and will order again in the future!

Products used:
Keyboard

Service
Value
Shipping
Quality

Date of experience: November 17, 2023

Thumbnail of user thihanz
GB
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

While I have no complaint about the product and the delivery time, my query after the purchase was never answered.

I never got a reply.

Reason I chose this business:

Reasonable price

Service
Quality

Date of experience: August 1, 2024

Thumbnail of user josephl2661
California
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I tried reaching out to you guys a few times about an issue I was having but no one ever replied. I had to get help from YouTube and Facebook groups.

They never replied or contacted me back. Had you figure out my problem with help from YouTube and Facebook.

Reason I chose this business:

Though that they would be more helpful if I had an issue but they were not.

Service
Quality

Date of experience: July 23, 2024

Thumbnail of user shawnjohnsoncomposer
Pennsylvania
1 review
0 helpful votes
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October 28th, 2023

I ordered a monsgeek M1W off of their website. Not only did they have the best price available but they also had a coupon for money off the sale price. They shipping took a bit longer, but my product was sourced from another country so that makes sense.

Date of experience: October 27, 2023

Thumbnail of user simrans70
Canada
1 review
0 helpful votes
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November 16th, 2023

A heavenly combo! I ordered both the switches and keyboard from WhatGeek, and they truly delivered. I accidentally ordered the wrong colour leobog at first, and the support team easily made the switch for me. They also updated me on the status of my order which I highly appreciate. I definitely recommend!

Products used:
Keyboard

Service
Value
Shipping
Returns
Quality

Date of experience: November 14, 2023

Thumbnail of user kyleh814
Virginia
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

I was looking to get an emulator device so I could play GBA titles and several pokemon rom hacks. I decided on the miyoo mini+ as i have heard great things about it. This device was an amazing thing for only $60. For those purchasing this though, i do need to recommend some things. Purchase a reputable SD card and toss out the one that this comes with, the roms are shaky, the stock OS is horrible, and the SD card itself is a cheap card that is going to likely fail you. Once you add your own roms and install Onion OS on this bad boy, it turns into a retro gaming beast!

Product had not yet been delivered and the representative had assisted me on information about where it was and how to actively track it.

Service
Quality

Date of experience: November 10, 2023

Thumbnail of user ps619
New York
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Pathetic experience.

The keyboard does not work, and whatgeek customer service is so poor, they keep asking to upload videos, I did once, and they want more videos.

They are not able to fix the problem, its been weeks.

I will stay away from this company.
I will likely do credit card dispute.

Date of experience: July 21, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear p s.,
We are extremely sorry for the inconvenience.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Whatgeek.com

Thumbnail of user waynes1317
GB
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Fast service, with shipping tracking from store to door. Price was the cheapest and shipped without issues from Hong Kong.

Reason I chose this product:

Great for retro gaming

Quality

Date of experience: June 3, 2024

Thumbnail of user derekl426
Illinois
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I wasn't happy about having to download an app to track my keyboard. I did finally receive it though, and it is as advertised. Love it. The people from whatgeek seem like nice enough people. THANKS GUYS!

Date of experience: July 22, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Hi Derek L.,
We apologize for any inconvenience caused.
Your order has already been shipped on July 19th.
We will email you with the shipping number and tracking information. Please check your email for further details.
Best regards,
Whatgeek.com

Thumbnail of user mohammedw27
GB
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I don't like it because play is lag freeze so much

No good for experience

Reason I chose this business:

I thought rg556 is good but lag freeze so much

Reason I chose this product:

I don’t like it because play is lag freeze so much

Service
Quality

Date of experience: August 23, 2024

Thumbnail of user davidt4594
GB
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

PlayStation 1 emulator doesn't work with a few games

Quality

Date of experience: August 23, 2024

Thumbnail of user dawnp751
California
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

My purchase stated online that it would be delivered by August 11. I never received it on the 11th, and sent many emails trying to determine whether it would at least be received by my son's birthday. It wasn't received on his birthday either, so I requested a cancellation. After my cancellation request, they shipped it out anyway. I paid $170 for this product and they are telling me that they cannot cancel it, but they would give me a five dollar refund. This is insane. So sad for my son on his birthday.

Date of experience: August 15, 2023

Thumbnail of user ad634
California
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

Item arrived earlier than expected and was in perfect condition. Box was sort of messed up but contents were perfect.

Quality

Date of experience: June 17, 2024

Thumbnail of user madisonj232
California
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

It's been almost a week and I haven't heard anything. It hasn't even shipped yet and it is not a preorder item. Some people mentioned that I shouldn't order from the site because they thought it was a scam and now I'm considering that they're right.

Date of experience: November 1, 2023

Thumbnail of user someo28
Illinois
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

It was my first time ordering from WhatGeek but it surely won't be the last time.
Keyboard I ordered was greatly priced and great quality. Shipping speed was decent and I was able to track my order without any issues.

Date of experience: August 11, 2023

Thumbnail of user ricardol241
Massachusetts
2 reviews
0 helpful votes
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February 24th, 2024
Verified purchase

The Anbernic RGB30 is a compact handheld console that flawlessly blends retro nostalgia with modern features. Its sleek design, vibrant 3.5-inch IPS display, and powerful hardware make it a standout choice for retro gaming enthusiasts.

With seamless performance across various emulation platforms and versatile functionality as a media player, the RGB30 offers an immersive gaming experience. Its long-lasting battery ensures hours of uninterrupted playtime on the go.

Reason I chose this business:

I chose to buy the Anbernic RGB30 from WhatGeek for several reasons:

Reputation: WhatGeek has a solid reputation for providing high-quality gaming products and accessories. Their positive reviews and customer feedback gave me confidence in their reliability.

Product Availability: WhatGeek had the Anbernic RGB30 in stock when other retailers didn't. Their inventory management ensured I could purchase the console without having to wait for restocks.

Competitive Pricing: WhatGeek offered competitive pricing for the Anbernic RGB30, making it a cost-effective choice compared to other retailers. Their pricing transparency and absence of hidden fees sealed the deal for me.

Fast Shipping: WhatGeek promised fast shipping, and they delivered. I appreciated their promptness in processing and delivering my order, allowing me to start enjoying my new console sooner.

Excellent Customer Service: Throughout the purchasing process, WhatGeek's customer service team was responsive and helpful. They promptly addressed any questions or concerns I had, ensuring a smooth buying experience.

Overall, WhatGeek stood out as the preferred choice for purchasing the Anbernic RGB30 due to their reputation, product availability, competitive pricing, fast shipping, and excellent customer service.

Reason I chose this product:

The Anbernic RGB30 is a must-have for anyone seeking a portable retro gaming solution that delivers on both performance and style.

Quality

Date of experience: February 24, 2024

Thumbnail of user uriele4
Texas
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I do not know how to describe why, but plugging the keyboard makes my computer to have sttutering issues during gaming. When I disconnect the keyboard the performance comes back to normal.

Totally disappointed for the product.

Date of experience: July 22, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Uriel E.,
We are sorry for the inconvenience.
Please note that our customer service team has already contacted you, please check your email for more details.
Best regards,
Whatgeek.com

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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