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    WhatGeek

WhatGeek

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Overview

WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Reviews (954)

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customer service (65) customer support (17) delivery time (17) typing experience (8)
Thumbnail of user mattc1015
Pennsylvania
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Pros: The keyboard itself is good for the money; though I've only had it for a little bit, it seems solid. Cons: the key mappings for both Windows and Mac were incorrect, and there's no way to program this using something like VIA. Apparently the software made available by Feker doesn't do a good job and gets incorrectly flagged as malware by some systems, so I'm left with no customization options.

Date of experience: January 22, 2024

Thumbnail of user michaeln2508
Texas
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I was skeptical of how many keycaps I would receive, but it was the whole set, like what the picture showed.

I messed up the shipping address and they fixed it quickly.

Also, the shipping was quicker than expected.

Would buy from again.

Date of experience: July 18, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Dear Michael N.,
Thanks so much for your trust in Whatgeek.com.
Customers' satisfaction is our ultimate goal. We will continue to serve every valued customer enthusiastically.
Welcome to revisit Whatgeek.com for all our latest offers.
Best regards,
Whatgeek.com.

Thumbnail of user jackj1020
GB
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

Nothing to complain about, product arrived on time, product was exactly as described and was in working condition.

Quality

Date of experience: June 18, 2024

Thumbnail of user ala266
California
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Ordered an AJazz keyboard while on sale. The item was shipped on time but while on route it was held in one of the shipping areas here. I didn't bother to follow up on it. WhatGeek customer service actually contacted me about the item and asked if I received it. They shipped a replacement keyboard since I never received what I ordered. Thanks for checking up on your customers.

Date of experience: August 23, 2023

Thumbnail of user kenk793
Ohio
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great price and easy checkout. Weird but effective shipment tracking. Arrived when they said it would.

Date of experience: July 31, 2024

Thumbnail of user julianl169
Germany
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Resolve my Problem! Either my money back or a working product. Next step is a complaint at Paypal.

Date of experience: August 20, 2024

Thumbnail of user fernandor392
Florida
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

No where in the product description of Lofree or WhatGeek does it state that these switches are not compatible with other hot-swap PCB's. These are ONLY compatible with the Lofree Flow Board because the Pin positioning on the switches and PCB is slightly offset (non-standard) So I cannot use them on my keyboard. This is a massive oversight and misleading to consumers to not state such a design decision.

Date of experience: May 7, 2024

Thumbnail of user seanb1187
GB
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

This website has great prices for the cost of my keyboard and a coiled cable on any othet website id only be able to get the keyboard

Reason I chose this business:

Stumbled upon it by chance but the reviews gave me hope.

Reason I chose this product:

I love keyboards and wanted to try a creamy keyboars which the ajazz ak820 even coming as stock hits the mark and its fun finding gif for the mini scream

Quality

Date of experience: July 29, 2024

Thumbnail of user shisiedol
California
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

It was put together well and it was easy to build! But my manual wasn't in English and so I had to look up a PDF of the manual in English, and it said that the lights had 18 different options but in mine the RGB only had 7 options. The weirdest thing though is that the knob sometimes doesn't work and when I turn the knob the lights flicker and turn off. I feel like the solder must be messed up somewhere but I can't repair it so I can live with it. It was packaged so well and safely delivered in a pleasant amount of time. I will definitely go to whatgeek again, but perhaps not for anything with a PCB.

Service
Value
Shipping
Quality

Date of experience: July 31, 2023

Thumbnail of user matta485
GB
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Comes with so many games and any that are missing, you can add yourself!

Reason I chose this business:

A friend recommended

Reason I chose this product:

A friend recommended

Quality

Date of experience: August 21, 2024

Thumbnail of user hitanshub
GB
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Good products and good delivery, at low prices compare to others ………

Quality

Date of experience: August 20, 2024

Thumbnail of user jessien68
California
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

The order doesn't get delivery through USPS, etc but was delivered by someone. However, the order arrived on time and in a good condition.

Quality

Date of experience: June 4, 2024

Thumbnail of user doreen.banh
Canada
1 review
0 helpful votes
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September 14th, 2023

Bought the LEOBOG Hi75 Wired Aluminum DIY Kit from WhatGeek. Product was a preorder and arrived as described. Reached out to company by email to inquiry about arrival time and they replied within 24 hours. Tracking order was given when shipped out. First time interacting with this company. Met my expectations.

Products used:
LEOBOG Hi75 Wired Aluminum DIY Kit

Date of experience: September 13, 2023

Thumbnail of user mrcheesem
GB
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Order delivered in under a week. Full tracking all the way. Item was a expected. Great service all round👍👍

Quality

Date of experience: June 14, 2024

Thumbnail of user zsoltl5
Hungary
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Easy enough, good price. But a bit long delivery in my case. Overall recommended tough

Reason I chose this business:

It was the best choice for me

Quality

Date of experience: August 20, 2024

Thumbnail of user rykerj4
Utah
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

I tried to purchase a miyoo a30 on many other shops but the purchase never went through on any of them. Also I thought this was a good deal too.

Reason I chose this business:

Because tic tok shop, ali express, temu, and Amazon wernt working

Quality

Date of experience: July 29, 2024

Thumbnail of user jamesp5284
GB
1 review
0 helpful votes
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December 26th, 2023
Verified purchase

No issues with Whatgeek but the KB16 is a ridiculous piece of kit. It looks great and it's well built but the instructions provided did not produce any results. Pretty ironic that a tool that's supposed to boost productivity has wasted several hours of my life before managing to get it to partly work. After hours of research, attempted solutions and even editing the Json file, I managed to get it to partly work in VIA with limited results. The Via software is horrendous, I've had slightly more success with Vial but only marginally. Macro's saved to the device work on occasion but after a short period cause all sorts of weird goings on with my pc. Whilst Via isn't great, I'm fairly convinced this is down to poor product support from DOIO. Not impressed.

Reason I chose this business:

I saw a good deal and had read you're a reputable company.

Reason I chose this product:

It seemed like a good purchase based on reviews however my experience hasn't been good.

Quality

Date of experience: December 18, 2023

Thumbnail of user zenc10
GB
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Quick delivery, ease of use, will order again. Can't remember the order but trying to fill this in

Quality

Date of experience: August 9, 2024

Thumbnail of user nevzatg
Germany
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I ordered a Machenike G5 Pro, i am from Germany and didn't have to pay for shipping.

The Controller is really good and has most of the features, that 90% of gamers could ask for. The one thing i did not like, was the Backbuttons. They are a bit too hard to press.

I had an issue/request with my controller and the WHATGEEK support was interested in helping in any way, that i'm satisfied.

You'll get a good product, for the price that is asked.

Products used:
Machenike G5 Pro

Service
Value
Shipping
Returns
Quality

Date of experience: August 14, 2023

Thumbnail of user kiseuks
South Carolina
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

Purchase made on 10/24 with standard shipping fee (5-15 days).
It's not even shipped on 11/13.
Why would I pay the shipping fee if the shipping day is not gauranteed? It's slower than ordering from China directly. I should have ordered this from aliexpress. Very dissapointed. This order will be my first and last order from whatgeek.

Date of experience: November 13, 2023

Thumbnail of user whatg1
Murph C. – WhatGeek Rep

Hello Kiseuk S,

Thanks for your message.

Order processing time usually takes 2-7 business days, but it only takes 24 hours for our ready-to-ship products.

https://www.whatgeek.com/collections/24-hours-shipping.

Your order was sent out on 2023/11/6 and in transit and the tracking number is 4202965092748927005335000160952513.

https://smartparcel.gotoubi.com/home

2023-11-20 22:39 【MONROE TOWNSHIP】 ARRIVED SHIPPING PARTNER FACILITY
2023-11-17 14:51 【NEW YORK】 COLLECTED FROM AIRPORT TERMINAL
2023-11-16 15:29 【NEW YORK】 ARRIVED AT DESTINATION AIRPORT

It will reach your hand soon. Sorry for the delay. Our customer service contacted you to offer some compensation. Please check your email.

Have a nice day!
Whatgeek

Thumbnail of user kimj892
Italy
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

DOIO KB16B-02 Macro Keyboard: perfect!
Whatgeek's service: perfect!
Delivery time: 10/10
+ they also give you 12% discount for your next purchase.
Experience: 10/10
100% recommended

Service
Value
Shipping
Returns
Quality

Date of experience: April 26, 2024

Thumbnail of user jaydons3
California
1 review
0 helpful votes
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October 7th, 2023
Verified purchase

I hope this message finds you well. I am writing to express my utmost satisfaction with the keyboard kit I recently ordered from your esteemed company. It is with great pleasure that I share my thoughts and experiences regarding this purchase.

From the moment I received the package, I was immediately impressed with the attention to detail and care taken in the packaging. The kit arrived in pristine condition, showcasing your commitment to delivering a quality product.

As I began assembling the keyboard, it became evident that this kit was meticulously designed with both aesthetics and functionality in mind. The included components were of exceptional quality, and the instructions provided were clear and concise, making the assembly process smooth and enjoyable.

The build quality of the keyboard itself exceeded my expectations. The materials used felt durable and premium, ensuring that this keyboard will provide years of reliable service. The keycaps and switches, in particular, felt satisfying to the touch, enhancing the overall typing experience.

What truly stood out to me was the customization options offered by this kit. The ability to choose and install my preferred switches and keycaps allowed me to tailor the keyboard to my exact preferences, resulting in a typing experience that is uniquely mine. This level of personalization is a testament to the thoughtfulness of your product design.

Service
Value
Shipping
Returns
Quality

Date of experience: October 4, 2023

Thumbnail of user lees1155
GB
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Easy to use website, good choice of products, and that better value than others I've seen. Very happy with my purchase which arrived slightly quicker than expected.

Reason I chose this business:

Wide range of products and at better value than the likes of Amazon etc

Reason I chose this product:

Had seen reviews of it online and decided to buy one, after browsing, I discovered What Geek website and decided to purchase from there

Quality

Date of experience: February 19, 2024

Thumbnail of user charlesj1467
Arizona
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Item got lost in shipping and they told me to contact the shipping company whom told me to contact the seller.

Date of experience: June 14, 2024

Thumbnail of user adilb32
Virginia
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Delivery time was unacceptably long particularly as I paid extra for fast delivery. Very disappointed with this as products did not arrive in time for a birthday present.
The products itself was fine

Reason I chose this business:

I won't again

Reason I chose this product:

Well reviewed

Quality

Date of experience: April 24, 2024

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.

Business History

WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.

Company Representative

Thumbnail of user whatg1
Murph C.
Whatgeek Customer Service Representative
Typically does not respond to reviews

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