WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Pros: The keyboard itself is good for the money; though I've only had it for a little bit, it seems solid. Cons: the key mappings for both Windows and Mac were incorrect, and there's no way to program this using something like VIA. Apparently the software made available by Feker doesn't do a good job and gets incorrectly flagged as malware by some systems, so I'm left with no customization options.
Date of experience: January 22, 2024
I was skeptical of how many keycaps I would receive, but it was the whole set, like what the picture showed.
I messed up the shipping address and they fixed it quickly.
Also, the shipping was quicker than expected.
Would buy from again.
Date of experience: July 18, 2023
Ordered an AJazz keyboard while on sale. The item was shipped on time but while on route it was held in one of the shipping areas here. I didn't bother to follow up on it. WhatGeek customer service actually contacted me about the item and asked if I received it. They shipped a replacement keyboard since I never received what I ordered. Thanks for checking up on your customers.
Date of experience: August 23, 2023
Great price and easy checkout. Weird but effective shipment tracking. Arrived when they said it would.
Date of experience: July 31, 2024
Resolve my Problem! Either my money back or a working product. Next step is a complaint at Paypal.
Date of experience: August 20, 2024
No where in the product description of Lofree or WhatGeek does it state that these switches are not compatible with other hot-swap PCB's. These are ONLY compatible with the Lofree Flow Board because the Pin positioning on the switches and PCB is slightly offset (non-standard) So I cannot use them on my keyboard. This is a massive oversight and misleading to consumers to not state such a design decision.
Date of experience: May 7, 2024
This website has great prices for the cost of my keyboard and a coiled cable on any othet website id only be able to get the keyboard
Stumbled upon it by chance but the reviews gave me hope.
I love keyboards and wanted to try a creamy keyboars which the ajazz ak820 even coming as stock hits the mark and its fun finding gif for the mini scream
Date of experience: July 29, 2024
It was put together well and it was easy to build! But my manual wasn't in English and so I had to look up a PDF of the manual in English, and it said that the lights had 18 different options but in mine the RGB only had 7 options. The weirdest thing though is that the knob sometimes doesn't work and when I turn the knob the lights flicker and turn off. I feel like the solder must be messed up somewhere but I can't repair it so I can live with it. It was packaged so well and safely delivered in a pleasant amount of time. I will definitely go to whatgeek again, but perhaps not for anything with a PCB.
Date of experience: July 31, 2023
Comes with so many games and any that are missing, you can add yourself!
A friend recommended
A friend recommended
Date of experience: August 21, 2024
The order doesn't get delivery through USPS, etc but was delivered by someone. However, the order arrived on time and in a good condition.
Date of experience: June 4, 2024
Bought the LEOBOG Hi75 Wired Aluminum DIY Kit from WhatGeek. Product was a preorder and arrived as described. Reached out to company by email to inquiry about arrival time and they replied within 24 hours. Tracking order was given when shipped out. First time interacting with this company. Met my expectations.
Products used:
LEOBOG Hi75 Wired Aluminum DIY Kit
Date of experience: September 13, 2023
Order delivered in under a week. Full tracking all the way. Item was a expected. Great service all round👍👍
Date of experience: June 14, 2024
Easy enough, good price. But a bit long delivery in my case. Overall recommended tough
It was the best choice for me
Date of experience: August 20, 2024
I tried to purchase a miyoo a30 on many other shops but the purchase never went through on any of them. Also I thought this was a good deal too.
Because tic tok shop, ali express, temu, and Amazon wernt working
Date of experience: July 29, 2024
No issues with Whatgeek but the KB16 is a ridiculous piece of kit. It looks great and it's well built but the instructions provided did not produce any results. Pretty ironic that a tool that's supposed to boost productivity has wasted several hours of my life before managing to get it to partly work. After hours of research, attempted solutions and even editing the Json file, I managed to get it to partly work in VIA with limited results. The Via software is horrendous, I've had slightly more success with Vial but only marginally. Macro's saved to the device work on occasion but after a short period cause all sorts of weird goings on with my pc. Whilst Via isn't great, I'm fairly convinced this is down to poor product support from DOIO. Not impressed.
I saw a good deal and had read you're a reputable company.
It seemed like a good purchase based on reviews however my experience hasn't been good.
Date of experience: December 18, 2023
Quick delivery, ease of use, will order again. Can't remember the order but trying to fill this in
Date of experience: August 9, 2024
I ordered a Machenike G5 Pro, i am from Germany and didn't have to pay for shipping.
The Controller is really good and has most of the features, that 90% of gamers could ask for. The one thing i did not like, was the Backbuttons. They are a bit too hard to press.
I had an issue/request with my controller and the WHATGEEK support was interested in helping in any way, that i'm satisfied.
You'll get a good product, for the price that is asked.
Products used:
Machenike G5 Pro
Date of experience: August 14, 2023
Purchase made on 10/24 with standard shipping fee (5-15 days).
It's not even shipped on 11/13.
Why would I pay the shipping fee if the shipping day is not gauranteed? It's slower than ordering from China directly. I should have ordered this from aliexpress. Very dissapointed. This order will be my first and last order from whatgeek.
Date of experience: November 13, 2023
Hello Kiseuk S,
Thanks for your message.
Order processing time usually takes 2-7 business days, but it only takes 24 hours for our ready-to-ship products.
https://www.whatgeek.com/collections/24-hours-shipping.
Your order was sent out on 2023/11/6 and in transit and the tracking number is 4202965092748927005335000160952513.
https://smartparcel.gotoubi.com/home
2023-11-20 22:39 【MONROE TOWNSHIP】 ARRIVED SHIPPING PARTNER FACILITY
2023-11-17 14:51 【NEW YORK】 COLLECTED FROM AIRPORT TERMINAL
2023-11-16 15:29 【NEW YORK】 ARRIVED AT DESTINATION AIRPORT
It will reach your hand soon. Sorry for the delay. Our customer service contacted you to offer some compensation. Please check your email.
Have a nice day!
Whatgeek
DOIO KB16B-02 Macro Keyboard: perfect!
Whatgeek's service: perfect!
Delivery time: 10/10
+ they also give you 12% discount for your next purchase.
Experience: 10/10
100% recommended
Date of experience: April 26, 2024
I hope this message finds you well. I am writing to express my utmost satisfaction with the keyboard kit I recently ordered from your esteemed company. It is with great pleasure that I share my thoughts and experiences regarding this purchase.
From the moment I received the package, I was immediately impressed with the attention to detail and care taken in the packaging. The kit arrived in pristine condition, showcasing your commitment to delivering a quality product.
As I began assembling the keyboard, it became evident that this kit was meticulously designed with both aesthetics and functionality in mind. The included components were of exceptional quality, and the instructions provided were clear and concise, making the assembly process smooth and enjoyable.
The build quality of the keyboard itself exceeded my expectations. The materials used felt durable and premium, ensuring that this keyboard will provide years of reliable service. The keycaps and switches, in particular, felt satisfying to the touch, enhancing the overall typing experience.
What truly stood out to me was the customization options offered by this kit. The ability to choose and install my preferred switches and keycaps allowed me to tailor the keyboard to my exact preferences, resulting in a typing experience that is uniquely mine. This level of personalization is a testament to the thoughtfulness of your product design.
Date of experience: October 4, 2023
Easy to use website, good choice of products, and that better value than others I've seen. Very happy with my purchase which arrived slightly quicker than expected.
Wide range of products and at better value than the likes of Amazon etc
Had seen reviews of it online and decided to buy one, after browsing, I discovered What Geek website and decided to purchase from there
Date of experience: February 19, 2024
Item got lost in shipping and they told me to contact the shipping company whom told me to contact the seller.
Date of experience: June 14, 2024
Delivery time was unacceptably long particularly as I paid extra for fast delivery. Very disappointed with this as products did not arrive in time for a birthday present.
The products itself was fine
I won't again
Well reviewed
Date of experience: April 24, 2024
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
Dear Michael N.,
Thanks so much for your trust in Whatgeek.com.
Customers' satisfaction is our ultimate goal. We will continue to serve every valued customer enthusiastically.
Welcome to revisit Whatgeek.com for all our latest offers.
Best regards,
Whatgeek.com.