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WhatGeek has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
I'll start by saying that I'm a graphic designer who doesn't have much experience with coding or programming. I bought the DOIO 16 key macro pad to improve my workflow, but was disappointed that the device ships without any dedicated software or quick start instructions. After spending an hour researching the device, I learned that multiple pieces of software have to be installed before you can even interface with the device or program it, all of which was complicated by the protections against unlicensed developers by Apple.
After acknowledging that I simply prefer hardware that's easier to set up, I attempted to return the product. Rather than provide me with the details I needed to process the return, What Geek kept on trying to trouble shoot the device, which led to more wasted time. Even though the package I received came from an address in the USA, I was told that I needed to ship the device back to the factory in China. Shipping to China is 1/3 of the total price of the item, and isn't even possible since it contains a battery and international shipments are made by air.
I feel that What Geek can do a much better job of (1) listening to their customers and (2) making the return process much easier. It looks like I'm stuck with a device I paid $90 for that I can't use or return.
Date of experience: April 24, 2024
For $70, this is one of the most well-rounded ergonomic keyboards available. Strong metal construction, low-key non-gamer color scheme, a volume knob but no numpad; it checks every box at a great price point. My only issue is the software; I had to resort to KeyTweaker instead of actually programming the board like you can any QMK peripheral. I performed extensive troubleshooting, but the board wouldn't appear in any version of VIA. On top of that, neither WhatGeek nor Ajazz's own site hosts an electronic copy of the user's manual, so the non-lighting keyboard shortcuts built into the hardware have been lost forever.
I would still recommend, but only to those who are organized with their documentation and willing to troubleshoot software in order to achieve the maximum level of customization.
Date of experience: April 15, 2024
I ordered a CMK75 and some Akko pro blue switches. The switches are great but the CMK75 came with a damaged LED screen. It's very small and barely noticeable so I just couldn't be bothered returning it due to the long wait times for shipping. Mine was shipped to the US, my friend in the UK ordered his two weeks after me and still got his before mine. Just something to consider when shopping here.
The sale prices for the holidays were truly fantastic. Very good deals.
It looked the most appealing to me. I was wanting to build something with blue and white that had an LED screen and found the board I purchased to be acceptable. I’ve enjoyed it so far and the software it comes with is pretty handy in that it has a “share” feature for people to share their custom lighting layouts or screen display gifs.
Date of experience: January 26, 2024
The keyboard works well and I'm happy with the purchase. Shipping to Canada took around 3 weeks, but the product is good.
Date of experience: June 4, 2024
I received a wrong product and when I complained I was told it was my mistake and that I should buy a product from your company that was compatible with the wrong product you sent me (crazy). It took several messages to makey your CS to understand that you guys sent a product that was different from the one advertised. Once they realized the error they told me they couldn't provide the right product but I could keep the wrong one (cheap and useless for me). So, not absolutely terrible but not satisfied at all.
Date of experience: July 21, 2023
The Hi75 is one of the, if not, THE BEST keyboard kit you could buy. I highly recommend this, as it sounds good, looks good, and not to mention, it's highly customizable. Overall, if you are thinking of getting the Hi75, get it! It's 100% worth it.
Because it was the only place to get this beauty of a keyboard.
Because it’s PERFECT!
Date of experience: January 22, 2024
I must have selected the wrong color when ordering, shot them an email and they fixed it for me right away! Very responsive and great product! Thanks!
Great service! Quick response and fixed my mistake.
Recommended off tiktok video
Tiktok recommendation
Date of experience: January 11, 2024
Coupons were really useful, I paid for fast shipping. It took a little longer than what it said I should expect, but arrived in perfect conditions and was spotless.
Keyboards market is really good here.
Date of experience: January 16, 2024
My order never arrived and I tried contacting the company. I was told they would help me, but then they never responded to my emails. It feels as if they stole money from me!
Date of experience: April 15, 2024
Great experience, fantastic price, shipping was fast considering item came from China and packaging came complete and undamaged.
Can highly recommend, will be buying from whatgeek again for sure.
Is the best in its class
Date of experience: April 9, 2024
I have order I think 4 keyboards from WhatGeek and the quality and service has always been great! Thank you!
Pricing and availability of products
It was on sale and I have been wanting this keyboard for a while!
Date of experience: July 26, 2024
Would happily order from this company direct in future, takes a little longer than ama*on for example but isn't marked up by 50% either. Product was a specified, love it A++
Date of experience: November 11, 2023
First mechanical keyboard with alice layout. Takes some getting used to but it's nice so far. Beginners beware: this doesn't come with a lot of documentation.
Date of experience: September 10, 2023
The device is good but the SD cards it comes with are bargain basement, they both died in the first week whilst I was copying ROMs onto them, I recommend buying a good brand SD card to replace, you can download the firmware from the Anbernic website or install one of the better custom operating systems like Botacera (youtube has many videos about this)
Stock rare product
Date of experience: April 5, 2024
Delivery was very fast for a chinese company and I received a nice coupon for next purchases
Date of experience: July 8, 2024
I ordered the Lofree 1% 'Misty' 65% keyboard during WHATGEEK's back to school promotional sale, and with an added 12% discount code I got from a friend it took my purchase to about 30% off its original price. It was originally out of stock but I e-mailed customer service with an inquiry and they promptly responded to me about a business day an e-mail, given our 12 hr time zone difference. Echo was able to restock the Misty keyboard for me and after placing the order with the link he provided to me, it took about 5 business days to process and then it was delivered to me the following week. So August 4th to August 17th was my purchase to delivery dates, I am incredibly happy with my entire experience, and the product is exactly how I expected it to be plus it sounds and looks amazing to me a starter mechanical keyboard for my new hobby. Thank you!
Date of experience: August 17, 2023
I'd like to say we all buy stuff that is faulty when we get it and that can be a problem, but when I recived faulty gear their support helped me diagnose the issue and diagnose a replacement when is could not be resolved and that is priceless when purchasing online great work and thanks again Whatgeek I'll definitly buy from you guys again.
Steve
Date of experience: July 18, 2023
Dear Stephen N.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
I knew a 40% keeb would require customization of keys in order to make it work.
BUT: No zmk/qmk support, software in chinese and really dissatisfying to use, support does not help further.
This leaves me with a keyboard i cannot type "." and ":" with...
Date of experience: January 19, 2024
Excellent range of products. I think this might become my new go-to site for pc hardware and geek stuff.
Date of experience: June 10, 2024
Everything went smoothly with the order. When I reached out to customer service to get a tracking update, they were quick to respond and provide all details.
Date of experience: July 25, 2023
Dear Samantha K.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
Received everything in good condition and the product is exactly what I needed.
Date of experience: July 8, 2024
Everything went well. Shipping time, delivery and The Product is really nice and on time. Got some extra stuff which makes it more complete. Very Generous!
Date of experience: October 19, 2023
Product was great and was received with a slight delay but all in good condition
Date of experience: July 3, 2024
Very happy, fast delivery. Nice console. Exactly as I expected.
Best website, looks trustworthy
Watched YouTube reviews, decided it was best one for me
Date of experience: July 15, 2024
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
Dear Roger B.,
We are sorry for the inconvenience.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Whatgeek.com