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WhiteBIT

How would you rate WhiteBIT?
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Nepal
3 reviews
2 helpful votes
Follow Rosy L.
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I was recommended about this site from one of my friend, I tried this site for crypto trading and got very much satisfied with it. This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money. The customer support team is also wonderful as they quickly responds whenever any inconvenience arises, I highly recommend this site with my personal good experience trading in this site.

Date of experience: September 2, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Hi! Thank you for sharing your positive experience with our platform! We're thrilled that your friend's recommendation led you to WhiteBIT and that you've found our site reliable and secure for your crypto trading endeavors. It's great to hear that you've been satisfied with our services, including buying, selling, and depositing your crypto assets.

We take pride in our customer support team's dedication to addressing any concerns promptly. Your trust in us and your personal recommendation mean a lot. Rest assured, we're committed to maintaining a secure environment for your trading and depositing activities.

If you ever have more feedback or questions, feel free to reach out. Thank you for being a part of the WhiteBIT community!

New Jersey
1 review
1 helpful vote
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They recently froze large amounts of Crypto without any obvious reason. They claim that it was some government's request but it looks like not really true. It looks like fraud from the platform side, AVOID THIS PLATFORM THEY LOST CUSTOMERS TRUST.

Date of experience: January 15, 2023
WhiteBIT e. WhiteBIT Rep
over a year old

Hi! Please get in touch with our specialists at support@whitebit.com and describe the problem in more detail. They will help.

UPD: Dear Arthur.

We recently came across your review stating concerns about your account being frozen and wanted to address this matter promptly. We regret to inform you that we have not received any correspondence from you regarding this issue. As a result, the situation you described remains unclear, and we have been unable to assist you effectively.

We would like to clarify that the conditions for account blocking are outlined in our user agreement. Any blockages that occur are temporary and are always conducted in accordance with our policies. We strive to maintain transparency and integrity in our operations, and your feedback is essential for us to continue improving our services.

Please provide us with more details regarding your experience by contacting our support team directly. We value our customers' trust and are committed to providing reliable, secure, and high-quality service.

We look forward to resolving this issue and restoring your confidence in our platform.

Algeria
4 reviews
0 helpful votes
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Whitebit
October 19, 2022

Whitebit is a five star exchange platform which enables user to simply convert crypto easily to another without any trouble and also have a refund system which makes it safer.

Date of experience: October 18, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for your positive review! We're pleased to hear that you consider WhiteBIT a five-star exchange platform that offers easy crypto conversion and a secure refund system. Providing a seamless and safe experience is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading needs. Happy trading, and thank you for choosing WhiteBIT!

Bulgaria
4 reviews
0 helpful votes
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Good service
September 19, 2022

I love this website, it literally changed the game for me when it comes to crypto trading. It's easy to use and customer support is great too.

Date of experience: September 18, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that WhiteBIT has made a positive impact on your crypto trading experience. Offering an easy-to-use platform and excellent customer support is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!

Morocco
1 review
0 helpful votes
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Amazing Whitebite Platform
September 22, 2022

Really great exchange platfom with high profit and low fees to trade online i recommend it to use its awesome

Date of experience: September 21, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for your kind words! We're thrilled to hear that you find WhiteBIT's mobile platform amazing and appreciate its high profit potential and low trading fees. Providing value and a seamless trading experience is our goal. We're grateful for your recommendation. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading journey!

Ukraine
1 review
0 helpful votes
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I started to use WhiteBIT last year. Since then they have made many cool tools. Recently they have launched Perpetual Futures Contracts which is fantastic. Not many crypto exchanges have it.

Date of experience: June 21, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for your feedback! We're delighted to hear about your positive experience with WhiteBIT. We're constantly working on enhancing our platform and introducing new features like Perpetual Futures Contracts to provide our users with a comprehensive trading experience. Your support is greatly appreciated!

Morocco
3 reviews
0 helpful votes
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Easy to useTrade Platform
September 25, 2022

Easy to useTrade Platform you can start trading and exchanging crypto easily thanks to the user friendly optimized UI a lot of options are availible for Pro Users as well

Date of experience: September 24, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

UPD 30.01.25 Hi! Hope you're doing well since our last contact! Thanks again for your review and for sharing your feedback! We were really happy to hear that you find the platform easy to use and user-friendly. It's great to know that you’ve enjoyed the options available for both beginners and pro users.

We always strive to improve, so if there's anything else we can do to make your experience even better, feel free to reach out. If everything is going smoothly, we'd truly appreciate it if you could consider updating your rating to 5 stars 😊.

Thanks again for choosing WhiteBIT, and we look forward to supporting you on your trading journey! Happy trading!

23/3/24 Thank you for your positive feedback! We're glad to hear that you find our trade platform easy to use and user-friendly. Providing a seamless trading experience is a priority for us. We also appreciate your recognition of the options available for both beginners and experienced traders. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!

Ethiopia
1 review
0 helpful votes
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Trading crypto has never been profitable and secure with great customer service, Starting from day one I was satisfied with this site I recommend it.

Date of experience: September 24, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for your positive review! We're thrilled to hear that you find WhiteBIT a great platform for trading crypto. Providing a profitable and secure trading experience, along with excellent customer service, is important to us. We appreciate your recommendation and support. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading needs!

Ethiopia
4 reviews
0 helpful votes
Follow david m.
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This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money.

Date of experience: September 8, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for sharing your feedback! We're glad to hear that you find WhiteBIT a reliable and secure platform for buying, selling, and staking your crypto assets. Providing a safe and user-friendly environment for crypto activities is our priority. If you have any more feedback or questions, feel free to reach out. We're here to support your crypto journey. Happy trading, and thank you for choosing WhiteBIT!

Madagascar
3 reviews
0 helpful votes
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Fast échange
October 17, 2022

I bought bitcoin from whitebit and received it within minutes their service is fast. I am very grateful for your service

Date of experience: October 16, 2022
WhiteBIT e. WhiteBIT Rep
over a year old

Thank you for sharing your positive experience with us! We're delighted to hear that you had a fast and efficient experience buying Bitcoin. Our goal is to provide seamless and timely services to our users. If you have any more feedback or questions, don't hesitate to reach out. We're here to assist you. Happy trading, and thank you for choosing us for your crypto needs!

Overview

WhiteBIT has a rating of 3.4 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhiteBIT most frequently mention and customer service. WhiteBIT ranks 57th among Cryptocurrency sites.

service
7
value
6
shipping
5
returns
5
quality
4