I was recommended about this site from one of my friend, I tried this site for crypto trading and got very much satisfied with it. This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money. The customer support team is also wonderful as they quickly responds whenever any inconvenience arises, I highly recommend this site with my personal good experience trading in this site.
They recently froze large amounts of Crypto without any obvious reason. They claim that it was some government's request but it looks like not really true. It looks like fraud from the platform side, AVOID THIS PLATFORM THEY LOST CUSTOMERS TRUST.
Hi! Please get in touch with our specialists at support@whitebit.com and describe the problem in more detail. They will help.
UPD: Dear Arthur.
We recently came across your review stating concerns about your account being frozen and wanted to address this matter promptly. We regret to inform you that we have not received any correspondence from you regarding this issue. As a result, the situation you described remains unclear, and we have been unable to assist you effectively.
We would like to clarify that the conditions for account blocking are outlined in our user agreement. Any blockages that occur are temporary and are always conducted in accordance with our policies. We strive to maintain transparency and integrity in our operations, and your feedback is essential for us to continue improving our services.
Please provide us with more details regarding your experience by contacting our support team directly. We value our customers' trust and are committed to providing reliable, secure, and high-quality service.
We look forward to resolving this issue and restoring your confidence in our platform.
Whitebit is a five star exchange platform which enables user to simply convert crypto easily to another without any trouble and also have a refund system which makes it safer.
Thank you for your positive review! We're pleased to hear that you consider WhiteBIT a five-star exchange platform that offers easy crypto conversion and a secure refund system. Providing a seamless and safe experience is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading needs. Happy trading, and thank you for choosing WhiteBIT!
I love this website, it literally changed the game for me when it comes to crypto trading. It's easy to use and customer support is great too.
Thank you for your positive feedback! We're delighted to hear that WhiteBIT has made a positive impact on your crypto trading experience. Offering an easy-to-use platform and excellent customer support is important to us. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!
Really great exchange platfom with high profit and low fees to trade online i recommend it to use its awesome
Thank you for your kind words! We're thrilled to hear that you find WhiteBIT's mobile platform amazing and appreciate its high profit potential and low trading fees. Providing value and a seamless trading experience is our goal. We're grateful for your recommendation. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading journey!
I started to use WhiteBIT last year. Since then they have made many cool tools. Recently they have launched Perpetual Futures Contracts which is fantastic. Not many crypto exchanges have it.
Thank you for your feedback! We're delighted to hear about your positive experience with WhiteBIT. We're constantly working on enhancing our platform and introducing new features like Perpetual Futures Contracts to provide our users with a comprehensive trading experience. Your support is greatly appreciated!
Easy to useTrade Platform you can start trading and exchanging crypto easily thanks to the user friendly optimized UI a lot of options are availible for Pro Users as well
UPD 30.01.25 Hi! Hope you're doing well since our last contact! Thanks again for your review and for sharing your feedback! We were really happy to hear that you find the platform easy to use and user-friendly. It's great to know that you’ve enjoyed the options available for both beginners and pro users.
We always strive to improve, so if there's anything else we can do to make your experience even better, feel free to reach out. If everything is going smoothly, we'd truly appreciate it if you could consider updating your rating to 5 stars 😊.
Thanks again for choosing WhiteBIT, and we look forward to supporting you on your trading journey! Happy trading!
23/3/24 Thank you for your positive feedback! We're glad to hear that you find our trade platform easy to use and user-friendly. Providing a seamless trading experience is a priority for us. We also appreciate your recognition of the options available for both beginners and experienced traders. If you have any more feedback or questions, feel free to reach out. We're here to support your trading journey. Happy trading, and thank you for choosing WhiteBIT!
Trading crypto has never been profitable and secure with great customer service, Starting from day one I was satisfied with this site I recommend it.
Thank you for your positive review! We're thrilled to hear that you find WhiteBIT a great platform for trading crypto. Providing a profitable and secure trading experience, along with excellent customer service, is important to us. We appreciate your recommendation and support. If you have any more feedback or questions, feel free to reach out. Happy trading, and thank you for choosing WhiteBIT for your trading needs!
This site is very reliable and secure, you can buy, sell and stake your crypto assets and can easily earn money.
Thank you for sharing your feedback! We're glad to hear that you find WhiteBIT a reliable and secure platform for buying, selling, and staking your crypto assets. Providing a safe and user-friendly environment for crypto activities is our priority. If you have any more feedback or questions, feel free to reach out. We're here to support your crypto journey. Happy trading, and thank you for choosing WhiteBIT!
I bought bitcoin from whitebit and received it within minutes their service is fast. I am very grateful for your service
Thank you for sharing your positive experience with us! We're delighted to hear that you had a fast and efficient experience buying Bitcoin. Our goal is to provide seamless and timely services to our users. If you have any more feedback or questions, don't hesitate to reach out. We're here to assist you. Happy trading, and thank you for choosing us for your crypto needs!
Overview
WhiteBIT has a rating of 3.4 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhiteBIT most frequently mention and customer service. WhiteBIT ranks 57th among Cryptocurrency sites.
WhiteBIT offers more than 330 cryptocurrencies, including popular assets like Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and many others, with over 600 spot trading pairs and 180+ futures trading pairs. Traders can also access fiat-to-crypto, crypto-to-crypto, and stablecoin trading options, making WhiteBIT a versatile platform for all types of cryptocurrency traders.
The platform supports 9 fiat currencies, and with an annual trading volume of over $2 trillion, it has proven to be one of the largest exchanges globally. WhiteBIT is also proud of its strategic partnerships with top brands like FC Barcelona, ESL Faceit, and VISA, as well as a strong commitment to corporate social responsibility, having donated 456 million UAH to charity.
Security is a top priority for WhiteBIT. The platform implements rigorous security measures to protect users' funds and data. The majority of digital assets are stored in cold wallets, ensuring that they are safely isolated from potential threats. Additional security features include two-factor authentication (2FA), email verification for withdrawals, and biometric verification for identity checks.
One of WhiteBIT's unique offerings is its WhiteBIT Codes feature, which enables users to transfer assets to other exchange users without fees and with enhanced security. This functionality allows for fast and secure asset transfers within seconds.
WhiteBIT also provides users with an opportunity to earn passive income through its Crypto Lending program. By lending their crypto assets to the exchange, users can earn up to 19% profit, depending on the chosen lending plan's duration.
To cater to traders seeking leverage, WhiteBIT offers margin trading with up to 10x leverage. This allows users to amplify their trading potential and increase potential profits, although it also carries higher risks.
The exchange supports futures trading, offering Bitcoin perpetual futures, providing additional opportunities for traders interested in derivatives trading with 1x - 100x leverage.
To foster a competitive environment and reward active traders, WhiteBIT regularly hosts trading competitions in partnership with blockchain projects. Users can participate and earn rewards based on their trading volume on specific trading pairs.
WhiteBIT's proactive customer support team operates 24/7 and assists users in multiple languages, including English, Russian, Ukrainian, Chinese, Japanese, Spanish, Estonian, and more. Users can reach out to the support team via email, create support tickets on the platform's website for quick assistance, or call the hotline for immediate help.
In terms of regulatory compliance, WhiteBIT adheres to international Anti-Money Laundering (AML) and Know Your Customer (KYC) standards. This commitment to regulatory compliance ensures a transparent and secure trading environment.
The exchange continually enhances its platform and introduces new features to meet users' needs. The convenient and intuitive user interface allows traders of all levels of experience to navigate the platform efficiently.
With a team of over 1,200 professionals and 7 offices worldwide, including Ukraine, Turkey, Georgia, Portugal, Lithuania, Australia, and the United Kingdom, WhiteBIT continues to grow and strengthen its presence in the global cryptocurrency market.
Overall, WhiteBIT stands out in the cryptocurrency exchange landscape for its focus on security, diverse trading options, responsive customer support, regulatory compliance, and innovative features like WhiteBIT Codes. The exchange's dedication to providing a seamless trading experience positions it as a reliable and forward-thinking platform for cryptocurrency enthusiasts worldwide.
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- Vilnius, Vilnius County, Lithuania
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Business History
The inception of WhiteBIT was driven by a group of passionate individuals with a deep understanding of the potential of blockchain technology and the transformative impact it could have on the financial landscape. They recognized the need for a reliable and secure platform that could cater to the growing demand for digital asset trading while prioritizing user experience and security.
In its early days, WhiteBIT faced the challenges and uncertainties that any startup encounters. However, the team's unwavering commitment and belief in the project kept them focused on their goal. They began building the foundation for the exchange, laying the groundwork for a platform that would set new standards in the industry.
One of the critical factors that set WhiteBIT apart from its competitors was its dedication to security. From the outset, the team prioritized the implementation of robust security measures to safeguard users' funds and personal data. Advanced encryption, multi-factor authentication, and other cutting-edge security protocols were integrated into the platform, instilling confidence in users and establishing WhiteBIT as a secure and trustworthy exchange.
As the platform developed, WhiteBIT continued to add a wide range of cryptocurrencies and trading pairs, catering to the diverse needs of traders and investors. The exchange's commitment to diversity and inclusivity in the cryptocurrency space set it apart as a versatile platform for traders of all levels of experience.
In addition to its wide selection of cryptocurrencies, WhiteBIT introduced innovative features like WhiteBIT Codes, enabling users to make secure and efficient asset transfers. This user-friendly functionality further enhanced the overall trading experience on the platform.
WhiteBIT's relentless focus on regulatory compliance played a crucial role in solidifying its position in the industry. The team worked diligently to adhere to international AML and KYC standards, ensuring a transparent and compliant ecosystem for users and fostering trust within the community.
Over the years, WhiteBIT's dedication to customer satisfaction has been a driving force in its growth. The exchange established a robust customer support system, providing round-the-clock assistance to users and ensuring that their inquiries and concerns were promptly addressed.
The platform's success can also be attributed to its strong emphasis on innovation and continuous improvement. The team regularly introduced updates and new features to enhance the platform's functionality and user experience. These efforts resonated with the community, leading to a rapidly growing user base.
WhiteBIT's journey has been marked by several significant achievements and milestones. From forming strategic partnerships with leading projects to offering competitive trading fees and conducting successful token listings, the exchange has consistently demonstrated its commitment to growth and excellence.
As the cryptocurrency market continues to evolve, WhiteBIT remains at the forefront of innovation and adaptation. Its visionary leadership and strong community support have positioned it as a trailblazer in the cryptocurrency exchange landscape. The future of WhiteBIT is undoubtedly filled with more accomplishments, as it continues to redefine the way the world engages with digital assets.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! Thank you for sharing your positive experience with our platform! We're thrilled that your friend's recommendation led you to WhiteBIT and that you've found our site reliable and secure for your crypto trading endeavors. It's great to hear that you've been satisfied with our services, including buying, selling, and depositing your crypto assets.
We take pride in our customer support team's dedication to addressing any concerns promptly. Your trust in us and your personal recommendation mean a lot. Rest assured, we're committed to maintaining a secure environment for your trading and depositing activities.
If you ever have more feedback or questions, feel free to reach out. Thank you for being a part of the WhiteBIT community!