About the Business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 76th among Women's Clothing sites.
The girls at White Fox are soooo helpful, always make it a pleasure! I've only ever had great experiences.
Love shopping with white fox! Nice, organized website. Sooo looking forward to my clothes coming in!
Purchased item November 18th as a Christmas Gift. Still have not received it! Sent three messages with zero response other than their automated one.
I have never had a problem shopping on whitefox. The items always come perfectly packaged and their site is easy to navigate.
Super helpful customer service! Couldn't recommend them enough :) Clothes are always amazing quality!
The customer service I received from Maddie was amazing! She quickly resolved my issue with a positive and kind attitude.
Really cute clothes and they are good quality too, pretty expenaive though. My favorite clothing shop.
LITERALLY THE WORST COMPANY EVER THEY WILL STEAL YOUR MONEY
LITERALLY, THE WORST COMPANY IN THE WORLD NEVER EVER ORDER FROM THEM THEIR CLOTHES IS ALWAYS DAMAGED AND THEN YOU WANT TO RETURN IT AND THEY DON'T WANT TO GIVE YOU YOUR MONEY BACK THEY WANT TO GIVE YOU STORE CREDIT WHICH DOESN'T EVEN WORK SO THEY ARE BASICALLY STEALING YOUR MONEY!
THIS IS THE SECOND TIME I ORDER FROM THEM THE FIRST TIME I HAD AN ITEM MISSING AND THEY GAVE ME STORE CREDIT... MIND YOU THIS WAS IN MARCH 2022 AND I HAVE YET TO BE ABLE TO USE THE STORE CREDIT BECAUSE THEIR HORRIBLE WEBSITE DOES NOT CHANGE THE TOTAL AMOUNT TO INCORPORATE THE CREDIT WHEN YOU SELECT THE STORE CREDIT AMOUNT!
I ORDERED FROM THEM A SECOND TIME AND THEY HAVE SEND ME DAMAGED ITEMS AND IT TOOK SO LONG TO ARRIVE (THEY ARE FALSELY ADVERSTISING SHIPPING TIMES) I HAD TO BEG THEM FOR FREE RETURN SHIPPING FOR DAMAGED ITEMS CAN YOU BELIEVE THIS KIND OF SERVICE. THEN I TOLD THEM I WANT MY MONEY BACK FOR ALL THE ITEMS IN MY ORDER DAMAGED OR NOT DAMAGED BECAUSE I HAVE NO INTEREST IN EVER ORDERING FROM THEM AGAIN AND THEY WANT TO GIVE ME STORE CREDIT AGAIN WHICH DOESNT WORK HAHAHAH THEY ARE SCAMMERS! YOU WOULD THINK THEY WOULD TRY TO HELP A CUSTOMER OUT BUT THEY DONT CARE ABOUT CUSTOMERS.
DO NOT ORDER FROM THIS COMPANY!
I bought my bikini on tues March 2 and it arrived that same Friday
I'm so happy, i just bought my 2nd pair!
My return processed on July 31st and it is now August 17th and I have still yet to receive my store credit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members