Wholesale-dress.net has a rating of 1.9 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wholesale-dress.net most frequently mention customer service, new order, and long time problems. Wholesale-dress.net ranks 453rd among Wholesale sites.
Sorry guys but i sell things on line an delivery is great you just need to no what delivery ems takes up to 20 days with tnt is 2 to 4 days ive gotten mine within a week from where they are to australia... products are fine... so i dont no why ppl are giving bad review. Maybe impatient, maybe picky for something that is half the price or more from in a shop
Bought a bunch, from them, everything was going ok, until i sent some stuff back because it was broken, never got that money... and then on another order, i had 19 item s missing, never saw a refund for that, cause they say it was shipped. And then they double ( heck almost tripple) charged my credit card. I'm in indonesia, Xixian xu a. K. a. Tony is an $#*! ( he's the boss over there). I now have to fight with my credit card to cancel the charges.
Bad experience twice. First time i ordered, paid for the item using paypal but never received the item. Second time, wanted to register so i could buy, the said they will send me an email to reset my user password and up to now, it hasnt arrived. I dont ever want to go on their site again!
This is really the worst website ever!
They take 1 week to prepare and finally ship the order. I had missing items and broken items in my order. The service is so bad, I have to email 5-6 times before they give me the money back for the missing items. It's not MY fault your employees check it so bad...
The shipping is way too high! They put on their website a weight of 500 gram, while the real weight is 200 gram, they make profit of the shipping costs.
And the real items are nothing like in the pictures, bad quality.
NEVER again for me, please do not order here, spare yourself the frustration and money!
Having tried one time, i felt terrible and waste of money. I bought 14 pieces of garment from them, only 5 of them were wearable, the rest were either ripped, having dirty stain or nonaligned. I felt like I'm being cheated and tried to ask for refund, but they refused and even stopped replying my email after few times of negotiate.
The money and clothing were wasted and I hope somebody won't follow my bad experience again.
STAY AWAY!
I placed an order and the package never got to me. After two months of communicating with customer service patiently, they initially refunded me the store credit expecting me to buy their products again. After going through such a hassle. I finally got my refund through paypal but not for the full amount. They will not refund you for the shipping saying that the shipping was paid for the shipping company. Ok... I will NEVER use this site.
It is 50/50 chance with this page for me.
I think I ordered twice with them. I got quite nice bag and (I could not believe it) nice and comfy shoes. Not flawless, but OK for the price. But I ordered two dresses and I am probably not going to wear them because they sent me completely different colors - It makes me really crazy, what do these people think?
I ordered very nice dust pink and I got bright awful blue, and the other dress were mixture of colors but does not even remotely resemble to the picture.
I am not going to try returning because I waited 5 weeks for the order to arrive, and honestly considering the price it is too much effort for me.
I ordered a jacket from the site over a month ago and paid for the fastest method of shipping available, but the order says it is still processing... If I knew it would take this long I wouldn't have bothered. I sent them an email asking what the heck was going on and never received a response. I would not recommend buying anything from this site.
I like to give the benefit of the doubt to people/businesses, so i have tried to work with them more than just the once. The clothing is horrible and not at all like the picture. The aftersales team will send you a million different responses asking you to take pictures, asking you to take a small % credit, asking you to forgive them and never EVER offering a fair solution. Your order WILL have problems, the clothing will be torn, damaged, and hideous and the shipping cost will make your jaw drop. They stopped replying to me after i was extremely diligent trying to solve the many problems with my order. They also delete bad reviews on their site when you try to warn customers that the clothing is not at all like the pictures. I can't wait for them to get removed from the web.
I have placed 8 orders in one day. Next day morning i see in there website that 3 orders have not been processed and 2 orders payment failed but the payment was charged on multiple cards with which i tried.
Now I do not have a clue if I will get my order on time and second thing will i get the money back for the Global collect payment method which failed. I would suggest order on and then if it works go ahead else you are risking your money and business as you will not get the goods on time as promised by them.
While the wait time was about three weeks the price and quality was great. I ordered a wedding dress and another 7 formal dresses. I entered my fiancee's sizes, paid and got my goods in about three to four weeks. Everything was as we expected. We added two inches to the length of the wedding dress, so that we can have it altered later. My fiancee was happy, so I am very happy.
Bought a bunch, from them, everything was going ok, until i sent some stuff back because it was broken, never got that money... and then on another order, i had 19 item s missing, never saw a refund for that, cause they say it was shipped. And then they double ( heck almost tripple) charged my credit card.
I'm in indonesia, Xixian xu a. K. a. Tony is an $#*! ( he's the boss over there).
I now have to fight with my credit card to cancel the charges.
I had a horrible experience with wholesale-dress.net. It took forever to shop because the items they said they have on stock turn out to be untrue. I spent hours browsing to only have my selected items be removed. When they did arrive, one of the items was completely different than the picture. I ordered a small and it came large and the material was different - itchy. Last, but not least, one of my items didn't make it at all. So I paid and never received it! That was the last straw. I will never shop here again. Don't make the same mistake.
First they didn't find ma payment and refused to change the status of my order even when I send them all information needed.So called customer service is terrible. They all have learned the same phrases, but don't really understand English at all. They refused to help me and after I told them I am going to police they "found" my payment. Then they claim my order is sent. Bulls**t! My package can't be found anywhere by the number they gave me and by now it should be here already, I paid for FAST delivery... I have no answers just " wait and wait" I think they cheat customers, steal money and lie lie and lie. I am very angry, no one answers my emails, same phrases from "customer" service. Instead I recommend Sammydress and light in the box, very polite, very fast delivery and excellent products! But this wholesale - site - Stay far far away...
Disappointed in the quality because it didnt match what I saw online. Also, i couldnt track my parcel because the tracking number keeps cutting off the letters & thus coming out on my Phone as a calling number. My goods were nearly sent back because d postal service said no fone no was provided thus took the pain to come to my house to locate me &i as a result paid the postal services extra money according to them "service charge". I wont be buying nor recommend anyone here.
This company is awful. I order 8 items from them and after 8 days, it had still not been processed so I asked them to cancel the order as I was going to be out of the country and unable to collect. As soon as I cancelled the order, they sent me an email to say it had been shipped even though when I checked the site it was still saying 'processing'. I asked them again to cancel the order. A week later whilst I was abroad, I received an email supposedly from 'customs', requesting I go on-line and pay an additional fee for customs. I asked them to return the items to the sender as I had cancelled them and I was not home to collect anyway. This started 6 weeks ago and the company still refuse to refund me so they have the items and my money!
I am only giving them 1 star because I have to. In reality, they deserve none!
Stay away from them, they are cons!
Tip for consumers:
DON'T!!
I made more than 8 orders from this company, some stuffs that I got are not bad but mostly not really. I writing many reviews about this site on my own blog, the last one about bags with problems - check it here
http://newmoya.blogspot.com/2011/07/my-orders-from-wholesale-dressnet-part.html
So this is my first order from Wholesale-dress.net and I am so upset and couldn't believe how bad they do business. They just take your money and don't even care about your order. It's been 14 days since I've purchased items from there and my status says they are still preparing. WTF? Does it take you that long to prepare? What kind of service is this? So I spoke to several of the customer service online and they all gave me a non informative answer. They said they'll send it out in 2 days, 2 days later I spoke to them again and to my surprise the lady says they'll send it out in 2 days? What?... you just said that 2 days ago... I am so mad right now. Her excuse was in china they are on holiday? Well why the hell are you opening for and make customers wait this long? I do not recommend anyone to purchase anything from here. They have bad communication and customer service.
1) The pictures you see on their site have nothing to do with the actual product quality. They are those cheap Chinese stuff you wouldn't even look at in some malls corner sale basket!
2) Be careful with the shoes. They are made of the cheapest material and the pair i got were torn and glue marks are visible around the joints and the mentioned heel heights are not accurate.
3) The actual weight of each item is lighter than their mentioned weight, that increases the shipping cost. Check that out yourself. You'll be shocked!
4) Their after-sale service is not at all professional. I had sent a mail, filled the form of complaint with my torn shoes photos attached the day i recieved my package. They insist that they are not torn but they are threads coming out! Bottom line, they are dishonest! Everytime i chat/communicate with their people, i feel like i'm talking with young teenagers who have no idea about business.
5) I regret i purchased their cheap fake products.
Take forever to prepare your orders and when items are out of stock, they will hold your money. You have to fight for your refund. Always ship out wrong items and when you request for your money only small amount is given, if any is return. Do not buy from this site, if you really have to buy from this site make sure you pay using paypal so you can open dispute cases.
They pull you in with the "good low prices" what you don't know is that they charge you you double or triple the price just on shipping. You also don't even get your order till a month later. On top of all this you can't even imagine the hassle of returning an item. You Don't really know what you're gonnq get. Its all poop to me. Not worth even looking through. Its a BIG disappointment!
Wholesale-dress.net, Rosewholesale, Everbuying, These are all the same scam sites, Stay away from them all, No service, never received the items and customer service none existant. I have reported these site to Paypal, Facebook (where they are advertised) and the police. They recieve payment then ask for more info like your driving licence or passport and to pay again via western union, I advice no-one to do this as these are all classic fraud activities... Never use these sites...
This site is actually an extremely good value if you dont pay for shipping (they have promos) I bought from the new york warehouse, which may be why the quality and shipping were so fast. I got the box of clothing about a week after I ordered and the items were very good quality. I ordered $300 of stuff as a retailer and they actually seem like good quality (only 4/50 items were defective everything else was pretty much perfect condition. Sizes do run small, so my customers are petite girls. Here is my website: brokecollegegirls.bigcartel.com
Markups are about 70%
I think shanneek's boutique has more quality and style i got a couple of dresses from them i love the quality and the prices they are very friendly just good customer service over all id rather shop with them
Do not order or shop from this website. Everything here not good quality or same of the picture that you looking for. I am not happy with my Items that i order. Everything not the same of you looking in the picture.
1st of all, some of their customer service agents are horrible in manners, they never accept their ill behaviour towards customers. Their product is just okay okay type... shoes are really good one. Overall a good genuine website except some of this customer service agents. They should go & get proper english training & behaviou training too
I have bought some clothing from this online shop. The customer service was not good and the clothing quality was…. So, I tried to buy clothing from other online shop that was causewaymall.com. The service was good and the quality of the clothing was good. I'll keep placing order in causewaymall.com.
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