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Wholesale-dress.net

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Overview

Wholesale-dress.net has a rating of 1.9 stars from 106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wholesale-dress.net most frequently mention customer service, new order, and long time problems. Wholesale-dress.net ranks 453rd among Wholesale sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate Wholesale-dress.net?
Top Positive Review

“Sorry guys but i sell things on line an delivery is...”

kristy m.
4/24/13

Sorry guys but i sell things on line an delivery is great you just need to no what delivery ems takes up to 20 days with tnt is 2 to 4 days ive gotten mine within a week from where they are to australia... products are fine... so i dont no why ppl are giving bad review. Maybe impatient, maybe picky for something that is half the price or more from in a shop

Top Critical Review

“Bought a bunch, from them, everything was going ok,...”

Alex B.
4/3/14

Bought a bunch, from them, everything was going ok, until i sent some stuff back because it was broken, never got that money... and then on another order, i had 19 item s missing, never saw a refund for that, cause they say it was shipped. And then they double ( heck almost tripple) charged my credit card. I'm in indonesia, Xixian xu a. K. a. Tony is an $#*! ( he's the boss over there). I now have to fight with my credit card to cancel the charges.

Reviews (106)

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customer service (25)
Thumbnail of user dittod
Pennsylvania
2 reviews
1 helpful vote
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February 9th, 2012

Scammer. Don't deserve one star, but no choice. Horrible customer service. And items have not been ship after one month of order.
I purchased about $150 worth of items and saw that shipping was zero. Which as great. I thought maybe promo over a certain amount. I recived a comfirmation order in about half hour and credit card was reflect same day. Pretty fast when taking your money. 3 day later I got an email saying the coat I order is out of stock. (I check the website, until this day it's still available in the size I ordered).
Emails back and forth, until finally a month later I was told the reason they didn't ship because my shipment charge was not correct. And it cost me $62 for the shipment. Will not refund on my credit card, instead will put the few dollar credit back to my account. Still have not recieved item yet! Do not order from them!

Thumbnail of user yol32
California
1 review
0 helpful votes
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March 21st, 2013

These website is 100% scam! I ordered last year 2012 and I ended up throwing all the clothing because It was really baaad! So its like throwing my money away! I don't know why some people would actually buy from this website saying the product is good blah. Blah. Blah. They must be from Asia or somewhere out there who doesn't know what their buying.

My advice to people who want to pay less on clothing, PLEASE. Don't visit any unfamiliar website. Even if you read some good reviews! Don't! I'm one of the victims. This people who are behind in this website are no good in real life either, bad business, hungry for money and they go out there victimize people just to get money. They are laughing at us because we don't see that they are SCAMBAGS. So don't buy anything pleeeasse! Its like giving them money too. Save your dollars just buy at the mall or trustworthy site.

Thumbnail of user joana19
Italy
1 review
1 helpful vote
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February 9th, 2013

So far so Good... The quality of the clothes i say its worth the money. Ive been buying clothes and shoes from wholedress.net for quite a long time now. And i did get what i expected. Why 4 star? Hmmm some color may not fit the picture perfectly but its normal coz sometimes pictures are not that acurate. So il be shopping again in wholedresses.net

Thumbnail of user seemag
India
1 review
1 helpful vote
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January 28th, 2014

I ordered for a pair of shoes and it has been over one month I never got it. The shipping I chose was aramex UAE. The tracking number shows the order delivered to UAE, but from there where it went, nobody knows. Worst aftersale service, keep giving me the link to tracking website over and over that is of no use. Money wasted. Will not buy from them again. There is a reason they stopped taking paypal. DO NOT BUY FROM THEM.

Thumbnail of user mahyat
Canada
1 review
2 helpful votes
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April 14th, 2014

This website is a HUGE SCAM! DO NOT BUY FROM HERE!
Once you have ordered something and the money has been taken out of your bank account they tell you the item is not in stock (only after 2 weeks of emailing them!) and then when they refunded my money they did not refund the whole amount!

This is how they make money! Make $10 off each person that orders from there without evening selling a product and they're rich!

Thumbnail of user amandaz
Indonesia
1 review
3 helpful votes
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September 2nd, 2010

Hi all. I already place order before i read this blog, i really regret for it. I already paid since 20th of august. Till now i still not get my stuff... don't know what they do there... its really bad service for wholesale-dress.net
They always keep saying still in process. In preparing. After 2 weeks juz tell me some of my order are out of stock and asking me for replacement soon, and i reply it by the day. Then tommorow i am asking again when my order can send out, they also still say its preparing for your replacement... so it will take time to prepare for the replacement... what a $#*!. The answer almost the same. Its make me CRAZY. All my customer are asking about their stuff. They already think i am fake reseller... O MY GOD... why i order with this STUPID MESSY DUMP $#*! WEBSITE...

Thumbnail of user nanag
Indonesia
1 review
0 helpful votes
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November 8th, 2013

I dont know, i want to place an order but it feels like something fishy when i want to make a payment using paypal, i dont know
But they told me to not to mention abt their company etc
What do you think? Should i give it a try?

UPDATE! November

So finally i make a purchase with them and i should say that iam very happy with the purchase. Maybe they change their paypal acc almost everytime because they blacklisted from paypal since many ppl complained their site as a scam. But i should said they were not, even i think the item i got is all just like the picture, just a bit different wont make you turn into a zombie. The quality also just like what i think before same as the price of the item itself. Well you got what you paid

Thumbnail of user cyndin
Indonesia
1 review
2 helpful votes
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August 27th, 2011

I was ordering 5 pieces of clothes there and the quality are poor, the shirt i ordered totally not wear able the size is not fit, not the same as they stated on website. Button fell of when i tried. And they cheat on weight of the package, the charge me 2.5kg but when the package arrived its not more than 1 Kg! Its totally scam! Not worth buying from their site.

Thumbnail of user glendas3
California
1 review
2 helpful votes
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March 31st, 2014

I advise to everyone tht this website is horrible. I ordered a few items online and have not yet received them, it's been over a month and a half and have not received any of the items i pay'd for. Don't consider using this website they rob you're money

Thumbnail of user dorisc7
New York
1 review
1 helpful vote
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March 25th, 2014

Their aftersale services were SO BAD! I got two pair of shoes from them. One heel was broken after I put it on and walked for less than a minute. The second pair was even worse! One of the shoe got TWO NAILS sticking out from the bottom! I emailed them right away but didn't get a reply until I emailed them 4 times in 4 days! Then, I sent them some pictures and they were saying that it was hard to see the nails! Hey! It was hard enough to take picture from INSIDE THE SOLE! What do you expect from me?! I enlarged the picture and circled the nails and sent the picture back to them. You know what I got as a reply? "Honey, please accept it. You can wear it!" Are you kidding me? Not willing to do any exchange or refund?! I'm going to dispute it on paypal. AVOID THEM AT ALL COST! The quality was really BAD!

Thumbnail of user jm77
Georgia
1 review
0 helpful votes
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October 31st, 2013

They have items listed that they don't have in stock and will hold your order and your money with no contact. Then when you do contact the CS department they are rude and you literately have to fight to get your money back. I will never do business with this company again. FRAUD

Thumbnail of user amilyan
Massachusetts
2 reviews
2 helpful votes
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February 3rd, 2014

I absolutely love this site, but remember where it's coming from and the price. I must tell you, you get what you pay for but i say its absolutely worth it for the price and a nice style. I was kind of worrying because of some of the reviews and whem it would come in and how bad it would be. I ordered December 30 and it came in today February 3 and i live in Ga, Usa and used standard shipping. I am satisfied from what i paid for but i say its worth it. They will see this customer again!

Thumbnail of user pollyf
Canada
2 reviews
1 helpful vote
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April 11th, 2012

It's a hit and miss with the clothing. You get what you paid for. The thing that angers me most is how they charge you even if they are out of stock after you paid for the clothing. I am trying to get my money back from them, but they keep telling me they will refund me, but they haven't. I've spoke to them 4 times now. The 3rd time, the lady tried to convince me not to refund, and then said "brb dinner time" and stopped our chat for a while. Wtf? The 4th time (which was just now) the lady said the others before forgot (?) and that they will do it this time. I am really furious and just want my money back.

Thumbnail of user smallapplel
Canada
1 review
2 helpful votes
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January 11th, 2011

Items are badly made. Eg. http://www.wholesale-dress.net/goods.php?id=*******
Stones on the top turned out to be yellow and red. The cutting of the whole dress is different. The top layer of dress is white, created 2 different tones on the dress. They delayed this order for more than 3 weeks because they are out of stock but NEVER informed me. No one knows what was going on with the order. Very disorganized and unprofessional!

Moreover, they shipped a wrong item to me so I requested a replacement free of charge. They requested me to order MORE and pay for the shipping, they will only include the item in my new order. Unbelievable. The only other option was $4 USD discount for future order. $4USD discount on a over $250 USD order is ridiculous!

Besides, they don't allow you to leave negetive reviews on the site. NEVER able to get through! WHAT A SCAMMER!

Thumbnail of user alinef
Washington
1 review
1 helpful vote
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July 31st, 2015

I ordered a dress jacket for my son. I looked at a lot of different sites and decided on Rose Wholesale as I really liked the look of the jacket and the cut. My son has a very small frame and I knew the jacket would look great on him. I knew the jacket would take a long time to come - remember I did my homework - so I ordered over 5 months before his event. We waited, then waited, then started to sweat. My repeated requests for shipment updates were vague and uninformative. Eventually I had to purchase another jacket and have it altered. When I tried to cancel the order - that I still had not received - I was told that they would refund my money when I shipped the jacket back - but not pay the shipping. I still hadn't received the jacket after 6 months. I know shipping can be slow - but what were they doing? Hand delivering it? RIDICULOUS! The clothes look great - don't get suckered!

Thumbnail of user darvc
Ohio
7 reviews
24 helpful votes
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August 5th, 2011

I'm only rating wholesale-dress.net as 4 stars because I received all my items in less than a week after ordering, they were all packaged, I got exactly what I saw in the pictures and I didn't find any tears or stains. I had ordered these on July 30th. They started preparing on that day and then shipped on August 3rd. I came across Site Jabber yesterday and after reading the reviews on wholesale-dress, I was a bit worried about what to expect from my order, especially after paying almost $100 for 7 items. I may have just been one of the lucky ones so I wouldn't risk shopping here again unless I find something that I want there and just can't find anywhere else. The shipping costs are high and the clothing sizes are a little small, so I'd only recommend this site if you don't mind risking your money on something you just can't find anywhere else. Go to my blog at normalcrazylife.blogspot.com to see pics of what I ordered from them and what I received

Thumbnail of user steffib
China
2 reviews
15 helpful votes
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March 13th, 2011

This is a SCAM WEBSITE! I ordered about 400 bucks worth of merchandise and they promised to ship it out within 2 days! Mr oder was placed at the beginning of feb and now its already in the middle of march and still no sign of my order or even a tracking number! LIARS! LIARS! LIARS!

Every time I tried to use their online support chat to ask for a refund or for proof of shipment, they would give me silly excuses like 'oh its the holidays here my dear' or 'we will ship tomorrow my dear' or 'we are custom making your order my dear'!

TERRIBLE COMPANY! DO NOT USE!

Can anyone please help?

Thumbnail of user marcellal
Singapore
1 review
2 helpful votes
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September 25th, 2010

Agree. Don't Buy from Wholesale-Dress.Net. OMG I wished that I read the reviews before I bought any items from W-D. *Experiences are not Free*

I have ordered 15 items from W-D (17.09.2010). Paid (17.09.2010)- Prepared - Shipped out (20.09.2010). I was shocked because 2 of my orders were OOS and they didn't inform me before they shipped it out.

When I received it, more shocked (>.<) I ordered 5 pcs of dress, same model and colour. Horrendous knitting quality. Even signs of food stains, Chocolate Cake. Not only that, my other orders, 3 pcs of dress, same style and colours, faced the same thing. Horrendous knitting quality. And many more, same problem with my others orders.

After that, I gave them my reviews to all of my order item. You know what, just now I have checked it and they have deleted it. O no. Hopefully that other buyers did not fell into their trap. (>.<)

The shipping cost is worse. They charged me for 6kg, when I received it from UPS, it's only 2.1kg. Arghhh. (T. T)

Thumbnail of user staciec2
Georgia
3 reviews
2 helpful votes
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October 28th, 2013

This is not a bad site to shop on at all, I will say that there Items are worth it and very cheap. Some Items are very good quality, and I always shop here. There Items are very unique and different & If you become a loyal customer they will reward you with discounts and more. The customer service department are great at handling any situations as long as your polite. There was a time when I did not receive my item in a timely matter and when I got them they were the wrong thing but they end up resending the item out again express for free and I got to keep the wrong Item. They do have a US Department and the US Department Items ships quicker if you are in US... If you are in US and you order from China Department it would take just a little longer but not that long, also china department has a much Larger Stock.The more stuff you order the cheaper the shipping cost will be. I Love this online store and I will always shop here forever...

Thumbnail of user danielw41
New York
1 review
3 helpful votes
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August 22nd, 2013

I ordered a jersey and it came the following week. Looked just as nice as the same stitched jersey's that you pay $100. I highly recommend this site...

Thumbnail of user hamyp
Czechia
1 review
0 helpful votes
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January 15th, 2012

It's scam site with stupid service, typical Chinese :)) , I don't know why they can be self confident about that they can become leader of the world with such stupid heads :))

Thumbnail of user hasanr1
Kuwait
2 reviews
3 helpful votes
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June 4th, 2013

This website isn't scam but it's the worst shopping website ever. Why?
Quality is bad
Size and colors are mislead.

This happened to me 3 times in row. I ordered a few shirts and all of them are L size, 1 of them is like XS... YES XS I couldn't fit my order so I gave it to my niece to wear it, she is 10 years old.

They send something different than what you ordered and when you complain, they tell you "Oh we're sorry to hear that, we will send you the right one WHEN YOU MAKE A NEW ORDER OR BUY SOMETHING"

Last, they don't update their website, so when you pay for something, they tell you it's out of stock so your money won't return back to your credit card but to your account on their website, that means your money will be there and you have no choice but to buy something different

Thumbnail of user kyllao
TW
2 reviews
12 helpful votes
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March 2nd, 2014

I have been ordering some items here for my onlineshoppe but all i want to say is this website is too BAD... for i paid already my orders it happened twice first after the payment ure order status in ur account was stated as PAID but after a days they change it UNPAID then send u an email that ure payment was withdrawned and they never recieved ure payment but out of my curiosity i ask my customer if they get thier orders... YES the items was shipped out howcome they can ship the items if i never paid my orders? Very untrustful... and i have another items it takes 1 mnth now still in packing? Never buy some goods anymore!

Thumbnail of user daphneg
Australia
1 review
0 helpful votes
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June 8th, 2012

1st. The quality is really bad!
2nd. The amount to pay for the shipping is way too expensive!
3rd. I've made 19 items ordered but only received 16 items!

WASTE OF MONEY AND TIME! PLEASE STAY AWAY FROM THIS PAGE!

Thumbnail of user suheilyf
New York
1 review
2 helpful votes
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December 28th, 2014

I really liked the clothes from this website very chic and unqiue I hate that shipping takes forever even when you do fast shipping other than that I shall keep on ordering from here :).

Tip for consumers:
Make sure to ask if an item is out of stock before you order it.

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