Wholesale Marine has a rating of 3.9 stars from 11,654 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale Marine most frequently mention free shipping, best price and customer service. Wholesale Marine ranks 1st among Boat Parts sites.
First time ordering from wholesale marine. Purchased a trolling plate. Standard shipping was free. Good price, good communication. Recieved item in 2 days. Very pleased, will buy from again.
I recently had an excellent experience shopping at Wholesale Marine for boat parts and supplies. They not only have an extensive selection of products but also offer them at unbeatable prices. What sets them apart is their commitment to customer satisfaction – I found their same-day shipping service to be incredibly convenient.
Getting an RMA, or just getting a hold of these folks, can be difficult. The Part I purchased had dimensions on the website, but the part that arrived did not match those dimensions. Significant rework would be required to make the part supplied fit the boat.
I boat a boat cable from these guys and it was lost in the mail. They refused to give me a refund or send me a new cable while they looked for the lost one. Stay away from this place.
For the price, the product quality is really excellent. The material and detail of the rollbar are outstanding. With two mounting options already mounted, the back has a matt covering. The cost is remarkably fair.
The part I purchased did not match the picture on the website, after having to PAY for shipping, the box was torn to hell and looked like it had been opened, torn in half, resealed with packing tape then thrown out of a 747. The part did not fit my boat so, logically as anybody would, I went to return it only to find there is a ten dollar return fee. Do not buy from this company, we cannot let this behavior contiune; they cant keep getting away with this.
Bought a set of nav lights from this company and was sent one box that had already been opened and installed by someone and returned. Port side light should have had a red bulb but was green. Housing had already been drilled and trimmed for someone else's install. Not very professional when your paying over $100 per light!
As soon as it comes to summer I always go to my garage and check my boat. I repair it in case of any broken things and prepare it for the fishing season. Unfortunately, this year wasn't so perfect, because I detected that my boat packed up the engine was broken, because this boat had been serving me for ten years. I decided to apply to this company in order to acquire new boat. Customer support manager explained me everything pretty quickly and in details and I ordered here a new boat. It was shipped quite fast, despite the fact that it's considered to be a bulky cargo.
I ordered a 67" Obrien ski to replace my old one that also was 67". They sent a 65" ski even with my paperwork starting 67". It was literally at my eyes and shorter than my old Obrien. I've put on some weight and at 180 lbs. a 65" won't due. I paid $83 and will never buy another item for our two boats from Wholesale!
Ordered paint from wholesale marine. Ordered two colors within there options. Then they send one email canceling my order. Blaming me for choosing the wrong options. When there site aloud me to do it. They did not give me any options on how I could get my my order. Just that it was my fault and the order was canceled. This email was lost in 100's of emails I receive daily. So here I am three weeks latter still with no paint and no thanks to wholesale marine!
These guys have zero communications on order status and are typically dependent on the manufacturer to ship directly. They have horrible follow through and cannot even provide shipping updates unless they call the manufacturer.
What a great company. Best online buying experience I've ever had. Ordered paint yesterday and got it today. Thank you.
I received 4 deck chairs. 3 were perfect, one was damaged and you can see it was from the factory and you can also see the factory did a terrible job at repairing the product. Both wood arm rests were badly damaged. At the factory they filled the holes and damaged areas with wood filler (filler a different color than the arm rest). Then shipped as first quality goods. When I notified Marine Wholesale of the issue and that I had already thrown the carton away they stated they could not help me. While they did send me a return label they would not send me a new box to ship the chair back in. This is a large chair so you cant ship this in just any box. Wholesale Marine will not send a replacement chair until they receive back the damaged chair even though I sent pictures. So now I am stuck with a damaged chair that I paid full price for and Wholesale Marine will still not send me a box for the return. I told them to ship me one new chair and when I get the new chair I will use that box to return the damaged chair but seems like these people do not get that concept. All other e-commerce companies do this and if you dont return the damaged item back they charge you again. WHATS WRONG WITH MARINE WHOLESLAE? I will never buy from them again... suggest you dont either! Poor customer service and poor return policy!
Worst customer service! Bought a part to my boat according to their model guide but it didn't fit at all. After trying to return it they didn't reply to my messages. Had to contact my bank.
This was my second terrible experience with them. Don't expect they will resolve any of your issues with their wrong products.
I order a switch for my boat and this people are amazing not only in prize also in customer service and fast shipping. I will definitely order again here.
Great prices on quality products. Purchased fiberglass restoration products for my RV due to significant sun fading.
This company is a pleasure to do business with. I purchased several times, and when one shipment was lost, they responded immediately with a quickly shipped replacement. I'm a very satisfied customer!
They had exactly what I needed. Delivered on time. No driving. Nice and easy. An exact replacement for what I needed.
I had made more than a few orders and received them promptly. So, I have a history of spending about $1000 in the last few months. The last package arrived missing a couple items. They said they were in the shipment.
They were not in the box. They tried to tell me that they absolutely were. There is no way they were in the box when it was shipped, it arrived in perfect shape. They insisted on arguing the fact with me and hung up on me after waiting half an hour to through to somebody. DO NOT BUT FROM THESE GUYS. They will not stand by their mistakes. So they want me to eat the loss because they screwed up!
We got a new boat earlier in the year and needed the usual supplies... fenders, ropes... I shopped at several sites, but wholesale Marine is the best around. What they advertise as "in stock" truly is in stock and ready to ship. Great prices, fast free shipping ( w/ $99+ order), what more could you want? Very happy and will do business with them again.
Answer: Legit great to deal with quick to get it to you better than going to nearby marinas
Wholesale Marine has the boat parts and boat supplies that you want at the price you want. We have the lowest prices and offer same day shipping.