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Why Unified

Overview

Why Unified has a rating of 4.4 stars from 268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.

service
100
value
99
shipping
70
returns
70
quality
98
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How would you rate Why Unified?
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Tennessee
1 review
0 helpful votes
Follow Ed R.
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Some advice for ya'll thinking about doing this
February 25, 2025

Save yourself the time and if you are going to buy an amazon store then also get the addons with it. They work and they have increased my sales. I started without it, it was really slow and when I started complaining about it, they explained it and gave it to me at the same price I would have bought it at because it is usually more expensive. Now I have my own product listings and I don't share them with other people. Its worth it. Hope this saves someone some time (and money). Good luck ya'll

Date of experience: February 24, 2025
Arizona
1 review
1 helpful vote
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Started off bad but then ended up good
February 25, 2025

Bad start. I chose the coffee store and some licenses for the products did not get approved for my name because of some past relationship I had with some supplier (that I did not have and know nothing about). They made me switch to the personal care store, which I did not want. Luckily, it seems like it is off to a really good start and it is making good progress with orders coming in. I appreciate how quick they were to handle this matter and that they credited me for lost time. After all, time is most important in this type of business.

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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Crediting Why Unified for my store's success. It's more than a store, it's a business. It works, it really does. They do hype it up, and I feel like it hurts them more than it helps. But I paid $14k for the store plan and made $29k to this day. Got the review request and wanted to give credit where it is deserved. Kevin was my sales rep, fast talking guy but cool guy that pulled though on what he said.

Date of experience: February 27, 2025
Washington
1 review
0 helpful votes
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Shout out to one rep for always helping me
February 26, 2025

Crys from support is a huge help! He responds back to me really quick and is always available. Can't say the same for the other reps, but he is golden. If you read this, thank you for helping my store get more sales and for all of the advice that you give me.

Date of experience: February 25, 2025
Washington
1 review
3 helpful votes
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Business owner of 3 years and I give them 5 stars!
February 21, 2025

I've had my own store for 3 years when I joined whyunified.

Certainly I had experience running my store and had different suppliers but the issue with these other suppliers was that they could not provide any invoices for the products that they were providing so I had some issues with my seller account and got suspended for FBM. Started looking for other alternatives when I found whyunified on my facebook feed.

I booked a call because I saw they offered access to brand-named products and include the licensing, invoices, etc. They also said they offered a guarantee so that's what made me sign up.

First 3 months I only made $1,300 in sales but I have to admit I didn't follow their plan, I chose my own products, set up the pricing too low, I had years of experience so I just followed my "instinct". Spoiler alert: It DID NOT work my way. I contacted them asking for help and I was upset to be honest, at the moment I was blaming them for the lack of sales.

I appreciate that they were nice enough to create a strategy to improve performance but I had to agree to follow their guidance. Just after a few tweaks and small changes in terms of pricing, advertising, buy box my store completely took off and my sales increased slowly but I could notice the difference.

My advice for anyone that's interested is, make sure you let them help you even if you have experience, otherwise you will not get a good outcome. Buy Box and Amazon Ads are great to vamp-up the sales too. Without it, the process is slow.

Date of experience: February 21, 2025
Oklahoma
1 review
8 helpful votes
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Stay Away
August 5, 2023

Terrible experience. Achieved negative 900% ROAS after 6 months and wouldn't even give me access to my own ad account or any native reporting. I'm not convinced they weren't pocketing my ad spend because how can you be that bad at advertising. Stay away.

Date of experience: July 6, 2023
Florida
1 review
13 helpful votes
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Why Unified did a great job with creating an exceptional website. The process is smooth and simple. It took about one month to have everything up and running as it's supposed to be. Much better cost effective option that going to another agency and spending thousands!

Date of experience: March 7, 2020
Why U. Why Unified Rep
over a year old

John, we love how your website turned out too! More importantly, we can't wait for you to understand the impacts behind the website; how it's aligned towards building brand trust and converting buyers.

Indiana
1 review
2 helpful votes
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Optimistic
July 1, 2022

Haven't started yet but I'm seriously considering it. I have spoken with several people that were very informative. I paid for the package and am awaiting for a call from the marketing team. I've been burned in the past and feeling skeptical but I'll update in a couple of months to one star or five stars depending on my results.

Date of experience: May 31, 2022
New York
1 review
2 helpful votes
Follow Tiffany H.
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When we started we did not know what to expect or really what we were looking for but we knew that we needed more customers or we would have to close down. It was our first time working with a marketing company and it was hard finding something similar to what they offered because all of the other companies either just sell the software or just do the services and were really expensive. Thank you for taking us under your wing and getting us out of a really sticky situation.

Date of experience: March 18, 2020
Why U. Why Unified Rep
over a year old

Tiffany, we are happy to hear that you pivoted closing down by using one or more of our marketing programs; that your brand is now thriving.

Kentucky
1 review
4 helpful votes
Follow Mike R.
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Great stuff you did with our sales funnels. Your team took what we had, which was more than four years old and turned it into something superb. Looking forward to see search engine optimization and content to kick in and start shows its own share of work. Thank you.

Date of experience: January 15, 2019
Why U. Why Unified Rep
over a year old

Mike, we're happy that your sales funnels are now walking your customers through a purchase from the outdated funnels that you had set up, that might not have been performing too well.