• Wickie Pipes

Wickie Pipes

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Overview

Wickie Pipes has a rating of 2.2 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Wickie Pipes ranks 67th among Vaporizers sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Wickie Pipes?
Top Positive Review

“Not only did this site have the cheapest price on the...”

Bjorn S.
2/17/11

Not only did this site have the cheapest price on the product I was trying to order, but my item shipped very quickly (3 days) and they threw in a free lighter! If I was looking for something else I would definitely check this place out again.

Top Critical Review

“Wrong product!”

Jamie H.
1/17/23

I ordered a particular pipe but got a similar sub-standard pipe instead. Customer Service is non-existent. This company is horrible. I've called multiple times and e-mailed them. They could not care at all. I would highly recommend you spend your hard-earned money elsewhere. This place is the pits.

Reviews (54)

Rating

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Thumbnail of user jessicam1830
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered a special very expensive pipe and all they did was charge me and never ship it. So after waiting 2 weeks I emailed them twice with no response and then they "refunded" me though that hasn't hit my card yet. I really wanted the pipe not a refund. What a POS website. After reading all these reviews with the exact same issue I wish I would have done some research before I placed my order as I would never support a business that treats customers like this.

Products used:
Never got the product but I ordered a dream roller

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamieh699
2 reviews
0 helpful votes
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January 17th, 2023
Verified purchase

I ordered a particular pipe but got a similar sub-standard pipe instead. Customer Service is non-existent. This company is horrible. I've called multiple times and e-mailed them. They could not care at all. I would highly recommend you spend your hard-earned money elsewhere. This place is the pits.

Tip for consumers:
Stay away!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user eddier16
1 review
3 helpful votes
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October 24th, 2014
Verified purchase

Pony express by mail, takes a month to ship this will be my last order I found another web site that has the same stuff shipping is fast. To bad wickie pipes someday when you all get your act together give a call

Thumbnail of user bjorns
1 review
2 helpful votes
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February 17th, 2011

Not only did this site have the cheapest price on the product I was trying to order, but my item shipped very quickly (3 days) and they threw in a free lighter! If I was looking for something else I would definitely check this place out again.

Thumbnail of user peterw62
0 reviews
3 helpful votes
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June 23rd, 2015

Feeling ripped off - Purchased a pipe 14 days ago. The order is still being "processed". No response to emails. No response to request to cancel the order. Nothing. I don't know why all these other reviews are so positive. I am pretty sure I'll fall into the "paid my money and got nothing" category. Next step will be to contact credit card fraud people, as well as these guys suppliers. I'm sure the suppliers would like to know how they are being represented.

Thumbnail of user mww
0 reviews
4 helpful votes
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January 31st, 2013

Cheap prices. No communication. Order perpetually stuck in "processing" for 2 weeks. No response at all after contacting via *******@wickipipe, twitter and their contact us form on website. Item probably on back order, but card charged. Then again, I don't know because no one will f'ing answer me.

Thumbnail of user timr32
2 reviews
1 helpful vote
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October 22nd, 2014
Verified purchase

I bought a vapor pen, and a month or so later some of the pieces failed. The WickiPipes agent I spoke with sent me replacement parts at no cost, and said "Sometimes it's not about the money." Excellent! How refreshing to receive such outstanding customer service!

Thumbnail of user davidb277
0 reviews
0 helpful votes
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May 7th, 2015

WickiePipe is without a doubt the best online pipe store there is. I absolutely love them! I had a very small issue with one of my orders and needless to say, it was resolved the very best way possible. I also appreciate the personal touch when it comes to their customer relations. WickiePipe is nothing short of class as far as customer service is concerned. Their product selection is second to none and their shipping times are fantastic. I can't say enough about how much I appreciate having WickiePipe around. I'm definitely a customer for life and I'll be purchasing more pipes (and other smoking supplies) in the future. WickiePipe rocks out loud!

Thumbnail of user jossb
0 reviews
2 helpful votes
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February 25th, 2013

Great products at great prices. Had a bit of a problem contacting customer service regarding a missing item but this was due to a system problem and when they did come back to me they were very helpful.

Thumbnail of user davida146
0 reviews
0 helpful votes
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January 20th, 2015

Actually i have a question what is the number to be able to talk to a Representative that can answer a couple of question cause the number on the page dose not work it all no one ever answer please and thank you.

Thumbnail of user wickiep
Costumer S.

Hi David, please note our entire system was in update hence our phone system was not working properly. However, we are happy to say that our update is complete. Please call at your convenience between 8am-8pm pacific time, Monday-Friday, and we'll gladly assist. Thank you.

Thumbnail of user brada7
0 reviews
0 helpful votes
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October 23rd, 2014
Verified purchase

I love WickiePipe, they have been consistent and amazing with every purchase made. Their website is easy to follow and read, their variety is beyond just the Pipes that you see in the name. I will continue shopping with them.

Thumbnail of user narekm
3 reviews
0 helpful votes
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June 10th, 2015

Really the best web site for pipes. I smoke a lot of differenf stuff so I use their web site pretty often. They are the leading store in their industry and have every new and unique pipe. They are also the first to get most stuff when it just comes out and have the best prices so I don't even need to shop around. Other web sites won't have it or if they do then they probably bought it from these guys so they sell it for more.

Thumbnail of user jayj32
0 reviews
0 helpful votes
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October 22nd, 2014
Verified purchase

This really is my favorite website to buy from. They have reasonable prices and great delivery time. Not to mention they gave me a couple free little stuff like a lighter and hemp wick. All in all 5 out of 5 in my opinion

Thumbnail of user tomb116
0 reviews
0 helpful votes
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October 23rd, 2014
Verified purchase

WickiePipe is awesome! I really enjoyed my product and shopping experience. I did have a question about a product and the gentleman was really helpful and guided me towards what I was exactly looking for. 5 star service. Will definitely get more business from me in the near future.

Thumbnail of user mikes100
0 reviews
2 helpful votes
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May 18th, 2012

I dont know what is the last guy is toking about Im buyin from Wickiepipe for already 2 years and a lot of orders just actually got one two days ago the capsule pipe... 5*s
And there costumer service is the best...
Thank you.

Thumbnail of user joj57
0 reviews
0 helpful votes
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June 12th, 2015

If i can give you an endless amount of stars i would. Cool site and friendly customer service. The only site with so many selections. Enjoying my wickie everyday.

Thumbnail of user armf
0 reviews
0 helpful votes
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June 25th, 2015

Best customer service and best selection.
I have been buying from WICKIEPIPES for many years and was satisfied with my orders every time. Their selection is up to date and unique. Whenever I order something I get a WOW from my friends. Thank you again for an amaizing website!

Thumbnail of user jimmyw20
0 reviews
3 helpful votes
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January 15th, 2014

Well not much to sayabout this site or its peoepl working there. Your guys roooock :) i started smoking 2 years ago, and now me and granddad have something else to talk to about every sunday when we go fishing on the lake. My first order in novemeber took 2 weeks for delivery but the dude John at wickie pipes was nice and explained alls the delay was for some crazy update that this happened. He said my order would come in over at priority shipping and booom there it was at my doorstep in just 2 days from LA to Michigan. I cant wait to see this update that everybody is talking about all over the place. John said we'll get the invitation email very soon... and a special shout to Big Jim my grandpa for introducing me to the site. Make sure both me grandpa get those emails. Thanks for the great service John.

Thumbnail of user shaynet1
0 reviews
1 helpful vote
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October 8th, 2014

THE ABSOLUTE BEST CUSTOMER SERVICE! I had ordered from their site and had a slight shipping issue. Not only did they upgrade my shipping they also gave a bonus gift for the slight inconvenience. I've never ordered from someone so customer dedicated and i will be sure to bring all my glass needs back!

Thumbnail of user jayb60
0 reviews
0 helpful votes
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October 23rd, 2014
Verified purchase

Wickie Pipe is my go to site for my pipe gadgets, they have everything i need with one click. I adore the new website, you guys are the apple of pipes

Thumbnail of user robertr94
0 reviews
0 helpful votes
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October 22nd, 2014
Verified purchase

Purchased item and it arrived quickly. Had a issue a year later and even though they didnt carry item anymore they were still able to help. Will definitely purchase from them again. Very Happy.

Thumbnail of user tonayj
0 reviews
1 helpful vote
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June 13th, 2015

I ordered one of their wickie pipes and i was very pleased with the overall quality and build of the product. Shipping was very decent and the price was very worth it. Will recommend and shop again.

Thumbnail of user jayl152
0 reviews
0 helpful votes
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October 22nd, 2014
Verified purchase

One of the best places I have done business with. No complaints at all. Great products, great prices and great people at Wickie Pipe.

Thumbnail of user annaj14
0 reviews
2 helpful votes
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November 29th, 2012

Absolutely love this website and everything they do... Love the new staff they heve every time i visit the site! Thank you

Thumbnail of user gougoa
0 reviews
2 helpful votes
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June 14th, 2015

My capule pipe arrived fast fast shipping service. A little bowl poky tool, i think it was a gift. Smoke up stay up wickiepipes thanks :)

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