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WigsBuy

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Canada
2 reviews
5 helpful votes
Follow Van L.
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For the price it's a great buy! This human hair wig looks so perfect. High quality human hair fiber wears comfortably. This human hair wig is a good idea to me. Thanks wigsbuy very much! I love the human hair wig.

Date of experience: December 10, 2014
Netherlands
1 review
0 helpful votes
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Happy
March 29, 2016

I'm happy with the quality of the wigs I purchased, along with the speed of shipping and how easy the site was to find all the details I needed/wanted to know. I am willing to buy more and to also recommend Wigsbuy to others. In overall, I'm a happy customer :)

Date of experience: March 29, 2016
Massachusetts
1 review
0 helpful votes
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I bought a wig for my girlfriend who lost her hair. She picked it out. It was a complete piece of crap and was nothing like the picture. They will not let you return the the thing. After endless emails I finally agreed to keep the wig which I threw in the trash for them to refund me 70 dollars. But it has been three months and I have gotten no refund. I have emailed them 5 times already and they say the money is coming. They money is not coming. They are a complete scam. Do Not! Do Not! Do Not! Do Not, buy a wig from these scam artists!

Date of experience: January 12, 2022
California
1 review
5 helpful votes
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This place is a scam I bougth a wig and that wig was very poor quality, it was very different from the one I ordered. Ther return policy sucks. They just shine you off. The only rating they get is to stay away from this website. No returns and their 7 day return is also a scam.

Of any kind.

Date of experience: January 7, 2015
shriney y. WigsBuy Rep
over a year old

Dear Irene,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number so that we can contact you and solve your problems as soon as possible?
Thanks for your review!

Best regards!

Texas
1 review
2 helpful votes
Follow Bill B.
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I bought wigs from wigsbuy, and I have had this hair since Jan (same hair) and it has held up well. I have washed it several times. I have also had it taken down and sown(that may be spelled wrong) back in. It has held up great. It looks natural too. My doctor thought that I was pregnant because my hair had grown so much (actually my natural hair is only a little shorter than this WIG). He really thought that this was my hair. I love it!

Date of experience: July 31, 2014
India
1 review
2 helpful votes
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Great Wig!
April 19, 2018

The wig came in a safe package. It is so soft and looks just like my natural hair. It is beautiful and the color looks so natural. The lace is soft lace and there is so much parting space. The wig is a really good quality hair. This wig is thick but not too thick. It looks exactly like the pictures if not better. There is baby hair on the wig. I have not experience shedding or tangling. This is the best wig yet! I am extremely satisfied with this wig. The hair looks like it grew from my scalp. I will purchase this wig again from this seller. I showed my family and friends and they also want one. I will not order any others wigs. This is my new favorite.

Order number: *******

Date of experience: April 19, 2018
South Carolina
1 review
0 helpful votes
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I purchased two wigs on 5/31/2020. I have not received the wigs I purchased. Neither have I been able to contact anyone via telephone, or get a response to the emails I sent - two to *******@wigsbuy.com or to *******@wigsbuy.com. Since I purchased them via PayPal I am unable to get my money back. The vendor must process the credit. This was my first time purchasing from this vendor AND my last time. This company seem to be a scam and needs to be removed from the internet! I highly recommend that you DO NOT shop on this site!

Date of experience: June 16, 2020
1 review
0 helpful votes
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Nice wigs
December 25, 2015

I love the straight wigs design and color greatly. It was ordered for my evening party. The blonde color made me look like a princess. It was great for my party. Thanks wigsbuy for giving me a cheap price.

Date of experience: December 25, 2015
Pennsylvania
2 reviews
9 helpful votes
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Their wigs are horrible quality! They are helpful but the hair is such bad quality. After I washed it, I could use it like a mop for the floor! I don't believe these reviews! Buy from Bestlacewigs, I have ordered wigs for years and they and buylacewigs have been the best so far. Buylacewigs website has changed so I'm not sure it is the same people.

Date of experience: March 1, 2020
Nigeria
1 review
0 helpful votes
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Excellent
December 26, 2016

I ordered the chic and sexy synthetic wigs online. They are so cheap and very valuable. The colors are so amazing. They are absolutely beautiful. They are comfortable and simple. A great fit for all types. I really like the simple synthetic wigs.

Date of experience: December 26, 2016
Cambodia
1 review
0 helpful votes
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Very high quality wigs
January 19, 2017

Wigsbuyhas made my life easier... i find may options to choose from. Talking about thir quality--they are just master in the field. I have purchased a cuople of wigs from this store and i am happy for my decision. Wigs are made of good quality material that lasts longer.

Date of experience: January 18, 2017
Colorado
1 review
0 helpful votes
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Love the wig!
December 5, 2016

I love the wig very much, When I order again I will order a full lace wig though. The perma-tease isn't terrible but I think it would look more natural as a lace wig. Other wise I got what I expected when I expected it in awesome condition. I will order again.

Date of experience: December 5, 2016
New Jersey
1 review
3 helpful votes
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You don't get what you order, it takes forever to come, the money you would spend to send it back you might as well just throw the wig away and chop it up to a loss! I did not read the reviews ahead of time, I wished I would have because everything they say is true. The pictures are not actual pictures of wigs, some are of people real hair. They are a horrible horrible company.

Date of experience: November 26, 2019
Maryland
1 review
0 helpful votes
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I purchased the "Messy Lob Loose Wavy Human Hair Women Wig" and the wig I received looked nothing like the photo. They advertised the wig as 14 inches long and it was close to 5 inches short. I selected a color of 1B (which is off black) and got a light brown. I paid $169.00 for human hair - the first time I ever paid that much for a wig and I'm so disappointed. Do not do it! Beware!

Date of experience: October 28, 2020
KR
1 review
1 helpful vote
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I purchased the chic synthetic wigs online and loved the popular brown synthetic wigs very much. The short style synthetic wigs help me a lot. I have to say the popular synthetic wigs are my successful choice.

Date of experience: January 13, 2015
New York
2 reviews
0 helpful votes
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Two wigs I ordered in 3/2023. I never received the wigs. I was told by Wigsbuy to check the tracking. Tracking was in Chinese. I told them that I do not read Chinese. They advised me to check my PO Box.
NO WIGS WERE DELIVERED! NO CREDIT OR REFUND GIVEN TO ME! BAD COMPANY!

Date of experience: July 18, 2023
Indiana
1 review
5 helpful votes
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The wig I received was nothing like the wig I ordered. They told me since their wigs are handmade they may vary slightly, a ludicrous reason. I received a very long curly wig and ordered a short, choppy wig. I see from reviews on other buyers that this happens a lot. Now reading the reviews on their website, I see that they are all fake. Don't buy from them.

Date of experience: May 31, 2019
Canada
2 reviews
2 helpful votes
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The quality of hairs is at its top. The black color shade of hairs is outstanding. This wavy cheap African American wig is looking very charismatic and lovely. The fitting is perfect for me and it seems that it is only made for me.

Date of experience: December 5, 2014
California
1 review
0 helpful votes
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RUN FAST
June 17, 2020

This company is a TOTAL scam. I went the mile with them and filed a well documented complaint with the BBB. The BBB couldn't locate them or get an answer either! I tried everything possible to get hold of them. They don't even speak English. The wigs don't look like the pictures at all - more like Halloween costume pieces. Please stay away!

Date of experience: June 17, 2020
Illinois
2 reviews
0 helpful votes
Follow Queena N.
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For the price it's a great buy! The human hair wig looks so perfect. High quality human hair fiber wears comfortably. The human hair wig is a good idea to me. Thanks wigsbuy! I love the human hair wig.

Date of experience: December 2, 2014

Overview

WigsBuy has a rating of 2 stars from 694 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 246th among Wigs sites.

service
143
value
149
shipping
132
returns
114
quality
144
+162