website thubmnail of William Jacket
How would you rate William Jacket?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
1 helpful vote
Follow Site J.
Unfollow Site J.
Send Message
Share Review
Report Review

They shipped us the wrong size sweatshirt (there is actually no size on the garment but it clearly isn't a men's large). It was a Christmas present that remained wrapped under our tree until Christmas morning and they refuse to exchange it because we are outside the return window. The product is cheap garbage and the company is completely unresponsive, we had to call our credit card company and reverse the transaction. I suggest you read their website prior to purchase, there are grammatical errors which are a huge red flag that it isn't legit, I just wish I would've caught it before our purchase. Save yourself the hassle, STAY AWAY.

Date of experience: January 17, 2024
Massachusetts
1 review
3 helpful votes
Follow Julia P.
Unfollow Julia P.
Send Message
Share Review
Report Review

Horrible red faux fur
January 21, 2022

My coat arrived is was horribly made I sent an email to send coat back haven't heard from this company wish I read the reviews. It looks like a bathrobe and the material is just god awful don't waste your money on this company

Date of experience: January 21, 2022
Pakistan
1 review
1 helpful vote
Follow jimmy j.
Unfollow jimmy j.
Send Message
Share Review
Report Review

William Jacket
July 16, 2021

I have read about these zippers that they use in their jackets, and I must tell you, they are very, very strong. Search up YKK and you'll come to know why they are the best in zip suppliers. The jacket's front has a smooth closing. Yes! On the logo's area, the zip does get a bit rough to pull up, but that's a good thing. The logo looks better with the little space between it. It is a durable jacket for sure!

Date of experience: July 16, 2021
Indiana
1 review
2 helpful votes
Follow Bryland S.
Unfollow Bryland S.
Send Message
Share Review
Report Review

Beautiful! As long as you're 20' away.
October 13, 2022

For $200 (a 'one day only' sale and a $20 online coupon code), it's hard to deny that I received a 'shearling leather' jacket. However, based on the extensive explanation of their quality leathers and inspection process, I gambled that perhaps they were being honest. Sadly, they were not. The first issue was that I didn't even receive the correct jacket. Yes, it was 'leather shearling', but it was not the style I ordered. The second issue is that the leather is clearly a bonded leather and a very cheap one at that. The third and final problem is that the 'shearling' lining feels more like fiberglass insulation.
All of the straps and closures are made of flimsy faux leather and the zipper USUALLY zips…
I'd call this a 20 footer, because at that distance it looks quite nice. Just don't look too closely and you'll be satisfied and again, for $200, what can you expect?!

Date of experience: October 13, 2022
Pakistan
1 review
2 helpful votes
Follow Leslie S.
Unfollow Leslie S.
Send Message
Share Review
Report Review

Worth the Purchase
November 4, 2021

I rate William Jacket 5/5 stars as they fulfill my order for Ted Lasso Jacket. The quality and fabric of the jacket is just perfect. The customer care is nice and they provided me the exact measurements as I ordered.

Date of experience: November 4, 2021
Canada
1 review
0 helpful votes
Follow Magpie D.
Unfollow Magpie D.
Send Message
Share Review
Report Review

Order was refunded
January 22, 2024

Sent the wrong product. After several messages to company I received my order refund. Not a company I would order again.

Date of experience: January 21, 2024
Canada
1 review
1 helpful vote
Follow J H.
Unfollow J H.
Send Message
Share Review
Report Review

I ordered a tan jacket, they sent a purple one. They refused a refund as they insisted they sent the correct item. After a few emails they said they would let me return it *if* I gave them a 5 star review. NOPE so I'm waiting for the chargeback from my credit card. AVOID THIS COMPANY!

Date of experience: February 17, 2024
GB
1 review
6 helpful votes
Follow peter r.
Unfollow peter r.
Send Message
Share Review
Report Review

Ordered a 'Shetland' Pea Coat. On arrival ( from Pakistan) found to be made of poor quality lightweight material, NOT double breasted as described in the advert, and a button layout completely different to that pictured.
I have emailed the company 3 times requesting a return address and a full refund. I have not even had the courtesy of a reply. Avoid this company.

Date of experience: December 8, 2021
Idaho
1 review
1 helpful vote
Follow Annette K.
Unfollow Annette K.
Send Message
Share Review
Report Review

Quality of product is not well worth the money they charge you. The customer service is even worse they're not even in the United States or in Pakistan to return anything cost you anywhere from $100-$200 I would not recommend any products from this company if you want a good jacket, go somewhere else

Date of experience: April 8, 2023
Georgia
1 review
6 helpful votes
Follow William W.
Unfollow William W.
Send Message
Share Review
Report Review

I tried it on, The sleeve are so small, I cannot wear it. I have emailed, no response. I have seen others say they have done the same with the same result. Fact is they wait until their self-imposed return policy has expired and then say they didn't get it. The Jacket is total $#*!, and does not resemble the original, don't Avoid, Completely Ignore. Waste of money.

Date of experience: March 14, 2022
Ohio
1 review
5 helpful votes
Follow Charles m.
Unfollow Charles m.
Send Message
Share Review
Report Review

No response from company
February 22, 2023

I received a jacket from this company Monday Feb 20 and it was not right size. I ordered wrong size. Tried several times to return. Needed shipping label to send back. This company has a lousy customer service dept. So I'm out 1
$179 and really just struck with this jacket that I can't wear. I should of checked other reviews. A rating just over two isn't all good. If I could give no stars I would. Already contacted BBB.

Date of experience: February 22, 2023
Pennsylvania
1 review
1 helpful vote
Follow Shawn R.
Unfollow Shawn R.
Send Message
Share Review
Report Review

AVOID AT ALL COSTS
February 7, 2024

AVOID AT ALL COST! This company is a pure fraud. The business model is to ship the wrong item intentionally, then charge $40 exchange fee and the customer has to pay shipping back to PAKISTAN! They then decide if they want to ship the correct item or if they think they can get more money out of you, they will ship another incorrect item, and the cycle continues. HOW IS THIS WEBSITE STILL ALLOWED TO OPERATE IN THE USA?

Date of experience: February 7, 2024
Kansas
1 review
1 helpful vote
Follow Paula H.
Unfollow Paula H.
Send Message
Share Review
Report Review

Fraud not American from Pakistan
This company lies they have no office in Indiana! I needed to exchange sizes and they wanted me to ship it back to Pakistan and pay $50 on top of that for an exchange. I filed a dispute with my bank, this is not an American company like they portray!

Date of experience: January 24, 2023
California
2 reviews
13 helpful votes
Follow Rich M.
Unfollow Rich M.
Send Message
Share Review
Report Review

Do not buy from this company!
July 8, 2023

I bought the Major Nelson costume from this company. The costume I received was not the same as the online image from which I purchased. It did not have the US lapel pins, the buttons were gold, not silver, and the color was completely different. When I asked for a refund, they want me to pay the shipping costs all the way back to PAKISTAN! Watch out for this company. Do not buy!

Date of experience: July 8, 2023
Nevada
1 review
4 helpful votes
Follow Anna S.
Unfollow Anna S.
Send Message
Share Review
Report Review

COMPLETE SCAM
June 30, 2023

Waited a month to receive 2 sweatshirts that arrived ragged, dirty and complete wrong size. Also product is a knockoff and NOT as represented on the website. Finally, although I have made multiple requests via email for a refund the company has completely ghosted me.
BUYER BEWARE!

Date of experience: June 30, 2023
Florida
2 reviews
0 helpful votes
Follow Diana B.
Unfollow Diana B.
Send Message
Share Review
Report Review

DO NOT BUY FROM THIS COMPANY
February 3, 2024

They advertise USA products but want you to pay $50 to return defective product with fake Nike emblem back to Pakistan. Cant get item over my head. DO NOT BUY FROM THIS COMPANY!

Date of experience: February 3, 2024
Poland
1 review
0 helpful votes
Follow Julian S.
Unfollow Julian S.
Send Message
Share Review
Report Review

Don't Buy there! I read reviews about low quality of products before buying but even though I hoped that VETEMENTS and BALENCIAGA. Hoodies I ordered will be looking quite similar to original but with poor quality.
Unfortunately what I got was 5$ hoodie with badly printed logos which looked nothing like what O ordered.
Total Crap for 140$ :(

But then started nightmare:
To return you have ONLY 72H!
You have to send it back to Pakistan on your own (another 45$ - sic!)
And now THEY DIDNT PICK UP THE RETURN!
It is already a week in Pakistan and no one collected return. I haven't seen refund.
The support is writing that they are doing refund and collecting returns in queue, and they have a lot of them, but they can't say even how many more days it will take or if it will ever happen.
Don't trust them.
And if You still can: DON'T BUY THERE

That could be good idea if anyone would start class action LAWSUIT. It could help to protect from further scams and victims of this site.

Date of experience: April 18, 2024
Colorado
2 reviews
5 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Send Message
Share Review
Report Review

This is a scam
January 7, 2024

I ordered a jacket for my son for Christmas that was advertised on their website as a Flint and Tinder Waxed Trucker Jacket. I paid a little over $130 I believe. When I received the jacket, it wasn't a Flint and Tinder Waxed jacket. It was some cheap mock up that didn't even have a tag on it and wasn't waxed. It looked like someone in Packistan made it in a sweat shop. Well guess what? That's because, that's exactly where it was made. When I asked to return it, they told me to send them a picture, which I did. Then they responded that they'd accept my return but that I'd have to pay for shipping. Shipping it to Pakistan I was told, would cost me $70.00. Do not purchase from them!

Date of experience: January 7, 2024
New York
1 review
4 helpful votes
Follow Jorge M.
Unfollow Jorge M.
Send Message
Share Review
Report Review

Not a trusted
November 29, 2021

I order a medium side jacket and they send me a large and now I had to pay the shipping to be label to ge my money back the problem is the shipping cost more than what I paid for the polyester jacket and pay pal don't help you will lose your money like me don trust them.IS NOT REAL LEATHER

Date of experience: November 29, 2021
Pennsylvania
1 review
0 helpful votes
Follow Angie L.
Unfollow Angie L.
Send Message
Share Review
Report Review

THEY ARE A SCAM
December 19, 2023

I ordered a jacket from this company on December 7. It is now December 19, and it has not shipped yet, nor can they confirm when it will ship. Because it was supposed to be a Christmas gift, I emailed them today to cancel the order. They are now refusing to refund my money until I agree to a 15% cancellation fee. DO NOT TRUST THIS COMPANY. THEY DO NOT OPERATE AS A LEGITIMATE BUSINESS.

Date of experience: December 19, 2023

Overview

William Jacket has a rating of 1.5 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with William Jacket most frequently mention customer service, full refund and poor quality. William Jacket ranks 109th among Fashion Blogs sites.

service
34
value
37
shipping
35
returns
37
quality
37