They shipped us the wrong size sweatshirt (there is actually no size on the garment but it clearly isn't a men's large). It was a Christmas present that remained wrapped under our tree until Christmas morning and they refuse to exchange it because we are outside the return window. The product is cheap garbage and the company is completely unresponsive, we had to call our credit card company and reverse the transaction. I suggest you read their website prior to purchase, there are grammatical errors which are a huge red flag that it isn't legit, I just wish I would've caught it before our purchase. Save yourself the hassle, STAY AWAY.
My coat arrived is was horribly made I sent an email to send coat back haven't heard from this company wish I read the reviews. It looks like a bathrobe and the material is just god awful don't waste your money on this company
I have read about these zippers that they use in their jackets, and I must tell you, they are very, very strong. Search up YKK and you'll come to know why they are the best in zip suppliers. The jacket's front has a smooth closing. Yes! On the logo's area, the zip does get a bit rough to pull up, but that's a good thing. The logo looks better with the little space between it. It is a durable jacket for sure!
For $200 (a 'one day only' sale and a $20 online coupon code), it's hard to deny that I received a 'shearling leather' jacket. However, based on the extensive explanation of their quality leathers and inspection process, I gambled that perhaps they were being honest. Sadly, they were not. The first issue was that I didn't even receive the correct jacket. Yes, it was 'leather shearling', but it was not the style I ordered. The second issue is that the leather is clearly a bonded leather and a very cheap one at that. The third and final problem is that the 'shearling' lining feels more like fiberglass insulation.
All of the straps and closures are made of flimsy faux leather and the zipper USUALLY zips…
I'd call this a 20 footer, because at that distance it looks quite nice. Just don't look too closely and you'll be satisfied and again, for $200, what can you expect?!
I rate William Jacket 5/5 stars as they fulfill my order for Ted Lasso Jacket. The quality and fabric of the jacket is just perfect. The customer care is nice and they provided me the exact measurements as I ordered.
Sent the wrong product. After several messages to company I received my order refund. Not a company I would order again.
I ordered a tan jacket, they sent a purple one. They refused a refund as they insisted they sent the correct item. After a few emails they said they would let me return it *if* I gave them a 5 star review. NOPE so I'm waiting for the chargeback from my credit card. AVOID THIS COMPANY!
Ordered a 'Shetland' Pea Coat. On arrival ( from Pakistan) found to be made of poor quality lightweight material, NOT double breasted as described in the advert, and a button layout completely different to that pictured.
I have emailed the company 3 times requesting a return address and a full refund. I have not even had the courtesy of a reply. Avoid this company.
Quality of product is not well worth the money they charge you. The customer service is even worse they're not even in the United States or in Pakistan to return anything cost you anywhere from $100-$200 I would not recommend any products from this company if you want a good jacket, go somewhere else
I tried it on, The sleeve are so small, I cannot wear it. I have emailed, no response. I have seen others say they have done the same with the same result. Fact is they wait until their self-imposed return policy has expired and then say they didn't get it. The Jacket is total $#*!, and does not resemble the original, don't Avoid, Completely Ignore. Waste of money.
I received a jacket from this company Monday Feb 20 and it was not right size. I ordered wrong size. Tried several times to return. Needed shipping label to send back. This company has a lousy customer service dept. So I'm out 1
$179 and really just struck with this jacket that I can't wear. I should of checked other reviews. A rating just over two isn't all good. If I could give no stars I would. Already contacted BBB.
AVOID AT ALL COST! This company is a pure fraud. The business model is to ship the wrong item intentionally, then charge $40 exchange fee and the customer has to pay shipping back to PAKISTAN! They then decide if they want to ship the correct item or if they think they can get more money out of you, they will ship another incorrect item, and the cycle continues. HOW IS THIS WEBSITE STILL ALLOWED TO OPERATE IN THE USA?
Fraud not American from Pakistan
This company lies they have no office in Indiana! I needed to exchange sizes and they wanted me to ship it back to Pakistan and pay $50 on top of that for an exchange. I filed a dispute with my bank, this is not an American company like they portray!
I bought the Major Nelson costume from this company. The costume I received was not the same as the online image from which I purchased. It did not have the US lapel pins, the buttons were gold, not silver, and the color was completely different. When I asked for a refund, they want me to pay the shipping costs all the way back to PAKISTAN! Watch out for this company. Do not buy!
Waited a month to receive 2 sweatshirts that arrived ragged, dirty and complete wrong size. Also product is a knockoff and NOT as represented on the website. Finally, although I have made multiple requests via email for a refund the company has completely ghosted me.
BUYER BEWARE!
They advertise USA products but want you to pay $50 to return defective product with fake Nike emblem back to Pakistan. Cant get item over my head. DO NOT BUY FROM THIS COMPANY!
Don't Buy there! I read reviews about low quality of products before buying but even though I hoped that VETEMENTS and BALENCIAGA. Hoodies I ordered will be looking quite similar to original but with poor quality.
Unfortunately what I got was 5$ hoodie with badly printed logos which looked nothing like what O ordered.
Total Crap for 140$ :(
But then started nightmare:
To return you have ONLY 72H!
You have to send it back to Pakistan on your own (another 45$ - sic!)
And now THEY DIDNT PICK UP THE RETURN!
It is already a week in Pakistan and no one collected return. I haven't seen refund.
The support is writing that they are doing refund and collecting returns in queue, and they have a lot of them, but they can't say even how many more days it will take or if it will ever happen.
Don't trust them.
And if You still can: DON'T BUY THERE
That could be good idea if anyone would start class action LAWSUIT. It could help to protect from further scams and victims of this site.
I ordered a jacket for my son for Christmas that was advertised on their website as a Flint and Tinder Waxed Trucker Jacket. I paid a little over $130 I believe. When I received the jacket, it wasn't a Flint and Tinder Waxed jacket. It was some cheap mock up that didn't even have a tag on it and wasn't waxed. It looked like someone in Packistan made it in a sweat shop. Well guess what? That's because, that's exactly where it was made. When I asked to return it, they told me to send them a picture, which I did. Then they responded that they'd accept my return but that I'd have to pay for shipping. Shipping it to Pakistan I was told, would cost me $70.00. Do not purchase from them!
I order a medium side jacket and they send me a large and now I had to pay the shipping to be label to ge my money back the problem is the shipping cost more than what I paid for the polyester jacket and pay pal don't help you will lose your money like me don trust them.IS NOT REAL LEATHER
I ordered a jacket from this company on December 7. It is now December 19, and it has not shipped yet, nor can they confirm when it will ship. Because it was supposed to be a Christmas gift, I emailed them today to cancel the order. They are now refusing to refund my money until I agree to a 15% cancellation fee. DO NOT TRUST THIS COMPANY. THEY DO NOT OPERATE AS A LEGITIMATE BUSINESS.
Answer: No. This is not a legit company. They send you very cheap terrible items that are made out of this country and not at all with their represented in the photos.
Answer: No. All responses are canned. All responses that you get from them is all pre-done responses. They don't even read your emails. It's terrible. Stay away from this company, they just take your money and you get nothing in return
Answer: They're made out of the country. When they told me they would give me my money back they had me send back the product to some land. I've never heard of somewhere in Africa but I'm not sure which place cuz I never heard of it before and then they kept telling me it didn't get there didn't get there and then months later they told me to get my refund from PayPal after they said they did receive my item. But it's too late then you can't get it from PayPal after a certain time. Did they know this and they wait and make you wait till they know you can't get your money back
William Jacket has a rating of 1.5 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with William Jacket most frequently mention customer service, full refund and poor quality. William Jacket ranks 109th among Fashion Blogs sites.