Winn-Dixie Store has a rating of 1.5 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winn-Dixie Store most frequently mention customer service, grocery store, and self checkout problems. Winn-Dixie Store ranks 205th among Grocery sites.
Love this store and sales. Store is clean. Twice now have been to deli and workers never look up and continue what they are doing. Another customer saw me and yelled Hello! So second time I just did not buy deli meat. Def need improvement here. Thank You!
I went to winn$#*!sme this morning. Stood in the 1 line that had a cashier and waited and waited. Cashier rung up 3 seperate orders for 1 person in front of me so she could get 3 of the items that there was a limit of 1 on. Probably because they were both black, she never did that for my white $#*!. When I finally get up to cashier, I scan my WD card and was told not to do it like that again, the way I have done it for years. So I asked if she even wanted me to use it and was told she did not care if I shoped there at all. Left all of my stuff right were it was and went to customer service desk and asked to see the manager on duty and was pointed to the same nasty cashier. I went to PUBLIX and bought my stuff today and will go there from now on. As far as I am concerned winn$#*!sme is closed. F them! And the nig..
The service was ok, The store looks decent at the front but the bathroom was disgusting, The toilets needed to be cleaned, it has a dark stain all over the inside of the toilet. I carry sanitizer with me and have to clean the seat before using it, it has paper towels all over the floor, and the sink. Also the room for extra items has a door with a clear window, customers can see all the mess, like a shelf on the floor and boxes half open with products sticking out. I took pictures but this page can't, it says it are too big so I can't show you right now.
I bought four cans of cat food and only came home with three. Went back the next day to get the one I paid for and DIDN'T get. I was told that because it was not on the sheet as being left behind, I could not get another one. I had to pay for another one.WTH.did they think I was lying? What ever happened to giving a damn about customer service? Theirs went down the drain!
Products used:
Fancy Feast canned cat food
I will not use the deli or hot food at Winn Dixie. The have only 1 people working both departments. I feel really bad for them. I know they can't be making very much per hour to do everything they are expected to do. I will not ask them to take care of me on top of that. Hire more people to do the job. Your company should be ashamed. Maybe the management should do that job with the pay they are receiving. Do you think they would do it? Let's take a vote. Everyone that has worked her reach out. Have friends and family take the vote. I've worked for places like this. It's horrible.
Went to my local store at 7:30. Open til 9, per their signs. Entrance door is closed, telling customers to use the exit doors. Okay, probably cuts shoplifting. But put some carts there. Nope, no carts. So I've gotta trim my shopping list way down.
One item was wings. Because they do a pretty good job of making a variety of flavors. At the Deli, NO WINGS! By now it's a little past 7:30, but not yet 7:45. I asked the Deli lady about them. "Oh, we don't sell them after 7:30, so we can clean up"
So I ended up leaving empty handed, but the nearby Publix had carts, and diet ginger ale, and all the rest of my list. But no chicken wings there, either.
Won't set foot in WD ever again.
This is for the Winn Dixie at 6400 Massachusetts NPR FL *******.
This used to be a good pharmacy but since staff changes a year ago it stinks now. Medications are never ready when you called them in. They either put you on hold or hang up on you. I was given the wrong medication and they ran out of my meds and forgot to order them so I went without my life saving meds for a week. I changed pharmacys on 8/07/2023.
Go somewhere else if you don't want a problem.
Even before the pandemic the shelves
Were empty, now it's worse. Takes awhile to find anything. The store managers and security guards are big mean bullies who don't wear face masks even with the local positivity rate still about 10%. They yell at old people, follow us around the store telling us to hurry up and shop and get out as fast as we can. They are probably a bunch of unvaccinated Trump supporters who only know how
To bully people around and nothing else. I fear for my life to go there and shop at all, maybe I should try Walmart or somewhere else instead.
#1 there contact website does not work.Sign in with all of your info and as soon as you begin to type it clears out and goes back to blank home page. Call phone number and they can not answer due to high volume. Tells me they are not really wanting to hear from customers. I wanted to warn customers if you shop in their store always check your receipt for errors. Error rate is very high. Publix seldom makes and error on price. We always shopped at Sweetbay and now 90% at Publix and sometimes Winn Dixie for their ads. Warning always take you ad and check your receipt they make a lot of ERRORS! We can only hope Kroger or someone of quality buys them soon.
The workers here could use a crash course in understanding their job. During my visit, they were blatantly neglecting customers while engaged in conversations with their friends. It's high time someone took their job education seriously.
Winn-DIxie 680 N Federal Hwy, Fort Lauderdale, FL *******
Tip for consumers:
During the last 3 years, it is always a disappointment to shop here.
Products used:
I went to Publix
I was just told that although their sign says local competitors are matched for wine and liquor, I was told by a boy in the liquor store they only match Publics across the street or ABC. Don't buy anything from them, the sign says it all. Liers!
Products used:
Bottle of wine
I have always liked the Winn Dixie at Ponte Vedra Beach. It is clean and neat and most of the time friendly. Today after filling my cart up to capacity I notice not one register is open. There are maybe 3-4 kids working. Poor management. I have a full time job. So when I have to scan a full cart on a register meant for a few items I am feeling disappointed. First I have to go outside and get a second cart because I have run out of space. This is how you lose customers. I know we're are in weird times but staff your store. Or take off the total that you pay a cashier and a bagger.
I had a most unusual circumstance and it took over an hour to resolve. Diana, Luis, and Connie at the Broad st. Store in Brooksville FL were magnificent in their customer service skills. I was so frustrated and they helped me work thru the issue to a positive outcome.
Went into Winn Dixie yesterday for some soup, NyQuil and tangerines. A cashier by the name of Dayton rang me up. And all I could think was, this young man is Miserable! He doesn't give any eye contact, doesn't greet you in anyway whatsoever! Not even a "have a nice day!" And I find that ironic especially since there's a sign outside that says; hiring smiling faces. This is why WD falls short! Not to mention their fruit a veggies just aren't up to high standards.
Dropped off my subscription first thing in the morning and went back several hours later. I saw the pharmacist put the paper that accompanies the prescription in the bag with the 2 other items I purchased there. He didn't say anymore and walked off and I picked up my bag and left. When I got home the prescription was not in the bag and it was antibiotics that my girlfriend desperately needed. So she called up there and never could get the pharmacy to answer so one of the store employees went to check and the pharmacist said that the meds were in my bag and that was that. So, I drove back up there and finally after he was done being a rude, smart mouth, he and another employee reviewed the footage and it showed where the pharmacist put the prescription in their basket and told me that he had misplaced it after all. No apologies, no offer to try to make anything right! Nothing but attitude and disrespect! Will not use this store again! For ANYTHING!
Products used:
Pharmacy prescription
Winn Dixie has excellent meat if you join there rewards program you can get very good deals on there groceries. They have sales Buy one get one free. There employees are polite any thing you need they go out of way. Winn Dixie has a organized store it is always clean
Please boycott this store. It's on the verge of bankruptcy and are charging 5.79 for a gallon of milk. Publix milk is 5.39 and Walmarts milk is 3.69. How can you explain that! And don't believe the crap about supply chain, ect. That's bull$#*! at this time. We are all struggling with the the economy and Winn Dixie is making the problem worse. Please let this store go out of business. The prices let you know they don't give a crap about you and your family. So their is no "Win win!".
I shop at Wynn Dixie weekly because it's 5 mins from my house. At least every other time I purchase something I have to get a refund because I never get charged the sale price. It's a pain to have to go back to the store when you get home and realize they didn't give you the correct price. When there is a buy one get one it's always a higher price than it was originally. Not falling for it!
Went to Winn-Dixie in Vero Beach for the first time. BEWARE of the yellow tags. If you don't have a card, those $6.99 bag of wings will be $20 at the register and a case of Yuengling marked $20 will be $30.
They do NOT make this clear on the items or shelves. And the cashiers don't tell you.
Never going back and you shouldn't either
Greed and incompetence is the hallmark of WD. I go there only when I have to. The reasons are everywhere once you walk into the place and it matters not where they all are terrible, just different degrees of terrible.
Products used:
groceries
I have a great shopping experience every time I to the store… smiling face's and they're always ready to help. Big ups to the produces department and the seafood department that's always on point…. Fresh great tasting food. This Winn-Dixie have some pretty great people working for them….
All berries and most fruits are bad and moldy! Customer service is The worst I ever had a long time! I have been coming to Winn Dixie (located in Tomas drive in PCB) for 3 years. Today was the last time I went there. Food, service are just that bad!
Couldn't or refused to sell a lottery ticket because only person authorized to sell them went home. This occurred on 4/25/2022 at 6:15pm. Said the "report had already been run for the day. Their prices are approximately 50% higher than Walmart and the only reason for patronizing Winn Dixie WAS their offering Lottery tickets. No more.
Tip for consumers:
Skip Winn Dixie for pricing extremes.
Products used:
Walmart
I have been shopping at Winn Dixie for over plus years and I have always been completely satisfied with my purchases. From pharmaceutical to food and meats. I really enjoy the quality of meat from Winn Dixie stores. Yes, I recommend them.
Absolutely ridiculous to me the store opens at 7 a.m. i am checking out at 8:30a.m., huge weekly basket of groceries groceries and i have got to check myself out, the prices of food are ridiculous and i have to stand at self checkout trying to scan myself out, im done, you lost a good loyal weekly shopper
They accused me of stealing when I was a hispanic women shopping for my sick mother. The checkout lady spit in my face took my receipt from me when I was just trying to show her I bought the things I am leaving with. Then she processed to rip the reciept in front of me. Stay away from this! Especially if you're a person of color!
I have never been able to open that app and use it right away. I have no other app on my phone that acts that way. Lot of times it won't load it says that I have to wait or the items just don't come up it's awful it is really awful
Founded in 1925, Winn-Dixie grocery stores proudly serve the local supermarket needs of Alabama, Florida, Georgia, Louisiana and Mississippi. Enjoy fresh produce, finest cuts of meats, award-winning bakery, a full-service pharmacy, along with all of yo...
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