Winn-Dixie Store has a rating of 1.5 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Winn-Dixie Store most frequently mention customer service, grocery store, and self checkout problems. Winn-Dixie Store ranks 164th among Grocery sites.
Love this store and sales. Store is clean. Twice now have been to deli and workers never look up and continue what they are doing. Another customer saw me and yelled Hello! So second time I just did not buy deli meat. Def need improvement here. Thank You!
I went to winn$#*!sme this morning. Stood in the 1 line that had a cashier and waited and waited. Cashier rung up 3 seperate orders for 1 person in front of me so she could get 3 of the items that there was a limit of 1 on. Probably because they were both black, she never did that for my white $#*!. When I finally get up to cashier, I scan my WD card and was told not to do it like that again, the way I have done it for years. So I asked if she even wanted me to use it and was told she did not care if I shoped there at all. Left all of my stuff right were it was and went to customer service desk and asked to see the manager on duty and was pointed to the same nasty cashier. I went to PUBLIX and bought my stuff today and will go there from now on. As far as I am concerned winn$#*!sme is closed. F them! And the nig..
I entered this store on 6/30/2023 to the customer's service department and I literally stood up in line for 19 minutes while the cashier messed up on the customer's lottery tickets and she had the service counter held up while going through all of the customer's lottery tickets, so I then approached the customer service manager when he was walking right by the customer's service counter name tommy he was very much aware as to what was going on but he didn't seem to care or address the situation,
I asked him would he get one more customer's service employee to check me out and he rudely and boldly and arrogantly said no that there's only one customer's service employee to run the service department and she's standing right there and that's the way it has always been in this store his exact words then he walked off, the manager tommy is extremly nasty, rude, arrogant, and he's very unprofessional and he didn't address the issue. So I walked out of the store and left, but I will say this, it should always be more then one customer service employee working to assist customers in a timely manner and professional manner.
Tip for consumers:
This particular winn dixie has always been ran in a extremely unprofessional way the managers there doesnt seem to care about the store or gaining customers by displaying professionalism
I went to Winn-Dixie around 7 o'clock on October 10 to buy some steaks for after the Buccaneers game by the way we won anyway got the steaks and put them on the grill people started getting sick running to my bathroom it was so embarrassing come to find out all the ribeyes were spoiled called the cashier at Winn-Dixie before I could even tell her which meat it was whether it was the ribeyes or the T-bones she told me and told me That they had been getting the meat returned all week so my question to her was if you already knew the meet was tainted why you keep selling it. The manager then got on the phone and told me that she didn't say that that she couldn't possibly say that after putting me on a long haul and then proceeded to ask for corporate after all I got five people in here with diarrhea stay at Winn-Dixie new Tampa Lutz area Florida
Absolutely NO Customer Service, Cashiers have no idea what a greeting is, no bagging unless is overwhelmed. If I could rate 0, I would.
Really Terrible.
Tip for consumers:
I have called SE Grocerers multiple times. They don't appear to care about poor customer service
Products used:
Groceries
Bought crab legs and they looked great. They were very small with no meat. Born raised usa. Will never buy them again. Need Alaskan wild caught.
The customer (un)service at winn Dixie, sting, waiting line so long and the personal are very unprofessional. I'm not gonna buy there anymore
Tip for consumers:
No
Products used:
Glasses
Went for western union more than once, they all ways say it's down. They only have one person knows how to do it.
When you micro manage to the point where you are loosing money and customers, then it's time to change tactics. New management shuffle.
Tip for consumers:
Waist of time and money. Go to Publix
Products used:
Non sejohnson products
Mark is a rude incompetent individual who doesn't like to be critcized. I had a script from Walgreens transferred to Winn Dixie. The script was my first refill for Temazepam 30 mg. On 3/09/2023, Walgreens only gave me 5 out of 90 because they were out. When I went back to get the balance of 85, they were still out. So, I transferred everything to Winn Dixie. When I picked up the script, Mark gave me only 30, leaving a balance of 55. Plus 1 more 90 day supply When I questioned him, he just gave me a "SPINN" and didn't take the time to investigate. Mark just acted like he didn't want to be bothered. So, I spoke with the manager after I ruffled Mark's feathers with some spicy words. The manager was excellent and found the paperwork that showed only 30 being transferred. But Mark had specifically told me at one point that he transferred 85. Also, I showed Mark the Walgreens bottle that specifically showed a balance of 85 and 1 moe refill, SO, I called Walgreens and can you believe they told me they transferred 95.So, I guess Walgrees is also incompetent because they transferred the wrong amount and forgot to transfer the additional refill. I'll be able to figure it out with my PCP and a different pharmacy because I passed math in school!
I have tried several times their fruit. And never will I bother again. It's the worst! Navel oranges shouldn't be bitter.
It's not really a huge savings shopping at Winn Dixie in Northdale, Tampa and it usually triggers my anger. I've compared prices with Publix and Winn Dixie is actually higher in many categories and their customer service is horrible. This morning, I shopped at WD Northdale and spent 184$ and had to self checkout, which I hate. Nobody else was checking out, crickets in that area but the employee never greeted me- I was 3 feet from her and she never offered to get another cart even though my cart was very full and there is never any place to set bagged groceries. That's why I hate self checkout. They give you a tiny space for bagging and nowhere to set anything. She was all masked up, looking ready for surgery and just stood there at her little kiosk drumming her loud nails, glaring at me with such cold eyes. I actually stopped and looked at her loud nails constantly drumming. Was I too slow for her taste? Could she do it faster? Then when I was finished, I thanked her (for standing there) and she said nothing. I had to struggle with two carts so I could put one away for her. She glared at me and then walked away. Something obviously more important than helping a customer (but still nobody else was checking out.) I really hate self checkout but they don't offer a live human cashier before 9am usually. The store was sparsely populated and I find this a great annoyance because they could easily put that self check kiosk standing person to work at an adjacent register. It's just stupid. You can go to Publix and get fantastic customer service. They usually have two employees help you check out. They offer to help you to your car.
Winn dixie's food quality is poor, especially produce and meat prices are high. They've recently gotten rid of their meat counter so you can't really get anything from the butcher. I find items I frequently have purchased out of stock many occasions. Why? You can't rely on anything. But you go to Publix and they always have the regular brands. It's almost like Winn Dixie doesn't look at their point of service data at all. You're out of stuff! Ugh, your days with me spending hundreds every week are numbered, Winn Dixie. Publix is less convenient but worth the extra few miles at this point.
Products used:
Groceries. Many groceries.
Everyone really Nice and helpful I would shop there again. They have a Nice Young Store Manager there very helpful. Bakery Manager was very Nice and Helpful. This is The Best Winn Dixie on Westbank.
Tip for consumers:
no
Products used:
Sock it to me Creme Cake The Bakery Manager Julie suggest it was their Best Seller
A curved needle was in my beef. This was the 2nd time this has happened. I will definitely no long shop at WD
I bought two pounds of crab in a bag Frozen. Almost every leg in that bag had no meat in the legs we never seen such a thing what a waste of money.
Went in to grab a few items and was out in no time great cause I was late for work. Cashier was helpful and fast.
Winn-Dixie is great place to shop, great customer service and friendly staff. The store is clean about shopping carts clean too
Tip for consumers:
Great customer service,friendly people,helpful staff
Ordered two ponds of thin sliced rotisserie chicken and I received one pound of the thickest slices I have ever seen.
Why do we allow Winn Dixie to stay open in Our neighborhoods & not boycott them. They treat us any kind of way! No respect But we still give them our $$, WHY! WE SHOULD CLOSED THEM DOWN PERMANENTLY
Tip for consumers:
STAY AWAY FROM ALLLLLLL WINN DIXIE STORES & AFFILIATES
Products used:
WENT TO PUBLIX TO SHOP
Saturday, Aug 14th, 2021, 11 pm. Hallandale Bch, FL store.
The store itself is good, clean and neat, though.
Wish that this establishment was not available to give even one star to so one was the best I could do.
I have been personally harassed and victimized by employees of the produce department at the McCall Rd. Englewood FL store for over 2 years for my association with one of those employees.
I'm 70 years old and I have never been in this store and the employees involved have never met me nor spoken to me on the phone but seem to put soap opera drama far above doing their jobs. The turnover in that department alone should be a red flag to management.
Persecution for political affiliation and calling employees "$#*!ed" and other such derogatory and racial slurs is the order of the day and anyone who objects to their disgusting behavior immediately becomes a target. When I told one of them I would see her in court I was threatened with a gun. I reported it to the manager and he was totally uninterested, said he didn't get involved in that sort of thing.
I would reasonably think this kind of personal brand of terrorism by drama falls outside the scope of their employment
Do not think this is some kind of crazy prank. It is not. I have 2 years of text messages and witnesses to back it up.
Oh, and did I mention illegal drug use runs rampid among employees yet drug testing is selective for the use of firing someone or avoiding payment of workman's comp claims Discrimination is not in their vocabulary nor is honesty or fair play.
Like a little grocery store mob.
They've sure caused me a lot of damage and heartbreak.
Although litigation against them is coming in the near future. This should be made known to the general public.
And this is only a brief summary of what I have personally witnessed and been the victim of through druken text messages and phone calls to my home at all hours of the night. The entire story is shocking.
For the sake of Karma alone I'd advise you to avoid them
I went in here a few weeks ago and literally spent $200 and got 1 weeks worth of groceries! I was real disappointed because everything in the fridge made maybe two meals at the most! There were no snacks, no drinks, I missed morning coffee, no breakfast items, no nothing! I got deli meat and it was overpriced per pound. The salmon in the bag was 1/2 the size for the price that I usually get at Walmart and a few other miscellaneous items like olive oil and honey claimed to be sales. They really weren't. Because of the fact I was not able to buy things to drink like juice and soda and there was no money left to buy any snacks was my main concern at this grocery store. Strange how they had been around since I was a kid. Why ever the store maybe struggles financially. Be Leary of their so called 'BOGO' items because I noticed that they just basically double the price of the items so your really just paying for 2 items. They actually force you to buy 2 because they have to double the price. You can't even afford 1 item! The dairy section is very out of control also. A gallon of milk was over $4 when it should have been $1.89. So anyways, I'm just gonna avoid shopping here from now on. Everything I bought here I went to Publix and purchased for $97 so I'm quite sure there's an issue with the pricing. For people with families I don't recommend shopping here. I noticed the aisle condiments, pastas, rices, soups especially were VERY high prices compared to Walmart Supermarkets or Publix who usually puts these items on sale all the time! Their soda section is not as good as Publix or Target. I kinda felt like I was in a desperate situation like buying groceries at a convenient store or something! Lol! Woah! Thank you for listening to my concerns with the groceries and the pricing. Have a wonderful day!
Tip for consumers:
Be careful on the BOGO'S!
Products used:
Everything from milk to honey!
Casher Lisa at store #0174 Atlantic blvd Jacksonville, FL is the best casher I have ever seen at any Winn Dixies. She works weekdays in the morning.
Founded in 1925, Winn-Dixie grocery stores proudly serve the local supermarket needs of Alabama, Florida, Georgia, Louisiana and Mississippi. Enjoy fresh produce, finest cuts of meats, award-winning bakery, a full-service pharmacy, along with all of yo...
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