• Wireless1

Wireless1

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Overview

Wireless1 has a rating of 4.7 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service, and great price. Wireless1 ranks 4th among Laptops sites.

  • Service
    60
  • Quality
    200

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Positive reviews (last 12 months): 82.4%
Positive
14
Neutral
0
Negative
3

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1,579 reviews

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How would you rate Wireless1?
Top Positive Review

“Amazing price and shipping was extremely quick and...”

Darren B.
9/6/24

Amazing price and shipping was extremely quick and shipped with care. Have used for smaller items before but for a larger delicate item this time (monitor) they are 5 stars all the way.

Top Critical Review

“Asus vivobook”

Rod B.
9/19/24

Got this K6500 Vivobook in Dec 23, now the graphic card will not work ( error 43?) the fan rattles all the time, when you open a browser it sounds like it is going to explode, people 2 offices away can hear it. Wireless 1 said deal with Asus direct it would be faster, Asus said it's not in warranty even though Wireless say there is a 12 month warranty when you buy. What a load of Crap,

Reviews (322)

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customer service (46)
Thumbnail of user daleg200
Australia
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

Kaz was awesome to deal with during the purchase process giving great advice and went above and beyond expectations with follow up calls, thanks.
Dale

Service
Quality
Thumbnail of user paulh2544
Australia
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

Guys, Hi. Got the MR600 V2 model you sent me, works ok, still testing
I already have MR600 V1 model, am doing a comparison test between the V1 and V2 models. If you are interested in my results, please contact me
Cheers Paul

Service
Thumbnail of user chrisg1455
Australia
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

Negatives:
Wasn't clear on stock on hand, the implication of a promotion is that there's substantial stock.
Delivery was delayed due to receiving stock late and COVID delays.
Needs better notification in the online order to notify purchaser of any issues/delays.

Positives:
Phone came in pefect condition
Delivery was very quick once sent
Exceptional price
Customer Support was able to effectively communicate the delaying issues and gave an ETA.

Representative was able to effectively communicate delaying issues and explain the lack of update on the online order. Most importantly they were able to give an ETA of the product at the store and an ETA at my door.

Reason I chose this business:

Offer on OzBargain
Good Reputation

Reason I chose this product:

Needed a new phone ASAP, I like OPPO as a brand and it was an exceptional price on a top of the line phone from last year.

Service
Quality
Thumbnail of user petera857
Australia
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

I purchased a TP-link Deco AX3600. One of the X68 units was DOA. I contacted TP-link and they told me to get back to Wireless1. I sent an email to Wireless1 requesting advice on what I should do, but I have not received a reply.
I am unimpressed with a 50% failure rate, which suggests poor quality control and doesn't auger well for a long trouble free life of the equipment.

Service
Quality
Thumbnail of user felixy16
Australia
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

Easy to buy and delivery was on time based on last day of expected delivery date. The price is cheapest I can find for this product. The special 11% discount plus Klarna's promotion.

Reason I chose this business:

Klarna promotion to allow me the cheapest price.

Reason I chose this product:

I have been using Logitech product for > 15 years and they are reliable with good quality but a bit expensive.

I brought the MX Keyboard this time.

Quality
Thumbnail of user olivera101
Australia
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

I bought a product, i am still waiting for it to be delivered and have asked for an update which was referred to their partner warehouse without providing an expected delivery date.

they did not provide an update on my enquiry.

Service
Thumbnail of user andrewkobylski
California
1 review
0 helpful votes
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July 13th, 2023

If you have a faulty product they will make every excuse possible to avoid providing a refund, including lying (they ignore what the FairTrading site says a seller must do).

Thumbnail of user shanec350
Australia
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Ordered last week and like magic it was here on the first day of the week. Pretty impressed with the delivery and got what I asked for which is pretty great too.

Big thanks!

Reason I chose this business:

Best price and no delivery fee

Thumbnail of user tonyp774
Australia
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

The customer service is very friendly and easy to talk to when I had questions about the items before purchase and they were nice and fast when on call, good service!

Service
Quality
Thumbnail of user byrond59
Australia
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Great service from Cathy at the customer service when I called to expedite delivery from the warehouse stockist. I received my order in time to help my client.

Cathy was excellent and very helpful when I called to ensure delivery would make it in time.

Reason I chose this business:

In-stock availability for the specific item I was after and well priced vs the competition.

Service
Thumbnail of user samira89
Australia
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Great website, easy to navigate, fast, responsive and intuitive UX.
My parcel arrived very fast considering Xmas timing.

Reason I chose this business:

I used it because amazon had ridiculous shipping times but now I will use the site more.

Thumbnail of user dieuh
Australia
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

I've placed the order Friday afternoon and Saturday morning, I've received the item. It was very fast and professional service. The item works perfectly as expected. 5 stars for wireless1.

Reason I chose this business:

Searched on the Google

Reason I chose this product:

Matched the item I needed with good price at wireless1

Quality
Thumbnail of user nicky393
Australia
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Good, easy purchase, quick delivery.
Would have been nice to get a email with the tracking number rather than having to log-in but this is minor.

Thumbnail of user krishankag
Australia
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Easy website to use and my order arrived really quickly. They even get in contact with you after to make sure that it did arrive.

Quality
Thumbnail of user michellep1776
Australia
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

It was very good, quite easy to navigate! Only downside was i sent an email asking for assistance but received no reply at all.

Service
Quality
Thumbnail of user emilys1155
Australia
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Excellent customer service, we are extremely happy we decided to purchase this for our daughter. Shipping was quick, could not fault in anyway.

Quality
Thumbnail of user pierrea41
Australia
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

Always buy of wireless 1 top seller. Once i had small problem with delivery they were all over it and fixed it quick.

Very very good professionals in the business

Reason I chose this business:

Always buy of wireless 1

Reason I chose this product:

Top customer service

Service
Quality
Thumbnail of user johnt3768
Australia
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Extremely easy, reasonably priced & fast delivery. A pleasure to deal with & will definitely purchase products from them in the future.

Service
Thumbnail of user merylb13
Australia
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Great discounted price, easy purchase, fast delivery. It was such a help that the product came up in a google search. Thanks

Thumbnail of user emmyc23
Australia
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

Shopping with Wireless 1 was simple. They have a variety of items for your needs. Pricing was affordable compared to other retailers.

Reason I chose this business:

Affordable pricing and had what I was looking for.

Thumbnail of user elvisb47
Australia
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

Fast efficient service and delivery from online ordering to delivery. Also had bonus 10 percent discount which sweetened the deal.

Reason I chose this business:

Great service and price

Quality
Thumbnail of user abhij10
Australia
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Really awesome experience - friendly. Knowledgeable and patient staff that helped me to make this purchase very timely and easily.

Reason I chose this business:

The product I was after was only available with Wireless 1.

Thumbnail of user patc511
Australia
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

I did not receive an email saying that my order was shipped. Was going to follow up with a call when I got the ring notification

Reason I chose this product:

3 port receiver

Quality
Thumbnail of user darrena89
Australia
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Great service exactly what I paid for very quick delivery, I'd definitely recommend this company for online shopping

Reason I chose this business:

Use for gym and walking no cord

Reason I chose this product:

I've always used beats great sounds product

Quality
Thumbnail of user colinl228
Australia
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Good price... their website was easy to navigate and the delivery was very quick. Overall a happy chappy

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From the business

Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.

Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.

Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.

Business History

Wireless 1 has been supplying the latest laptops, gaming peripherals, audio products and networking products at the lowest prices Australia wide for over 10 years.

Company Representative

Thumbnail of user davidc4695
David C.
Typically does not respond to reviews

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