• Wireless1

Wireless1

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Overview

Wireless1 has a rating of 4.7 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service, and great price. Wireless1 ranks 4th among Laptops sites.

  • Service
    60
  • Quality
    200

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 82.4%
Positive
14
Neutral
0
Negative
3

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1,579 reviews

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How would you rate Wireless1?
Top Positive Review

“Amazing price and shipping was extremely quick and...”

Darren B.
9/6/24

Amazing price and shipping was extremely quick and shipped with care. Have used for smaller items before but for a larger delicate item this time (monitor) they are 5 stars all the way.

Top Critical Review

“Asus vivobook”

Rod B.
9/19/24

Got this K6500 Vivobook in Dec 23, now the graphic card will not work ( error 43?) the fan rattles all the time, when you open a browser it sounds like it is going to explode, people 2 offices away can hear it. Wireless 1 said deal with Asus direct it would be faster, Asus said it's not in warranty even though Wireless say there is a 12 month warranty when you buy. What a load of Crap,

Reviews (322)

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customer service (46)
Thumbnail of user benp603
Australia
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Sales guy couldn't answer my question about wireless solution and said he would call back with answers but I never got a call

Never got a call back about my wireless questions

Service
Quality
Thumbnail of user shamboc
Australia
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Awesome is the word, best price bar none and simple process, tracking supplied and delivered earlier than expected, highly recommend Wireless1

Thumbnail of user dragand6
Australia
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

Never been a fan of W1 since i had some dramas with a click and collect but this transaction went smooth and quick.

Reason I chose this business:

Honestly, was the lowest price around.

Reason I chose this product:

That's what i needed

Quality
Thumbnail of user jaredm183
Australia
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

I thought it was Impossible to get Good, fast AND cheap in the one transaction! I will be using W1 again.

Reason I chose this business:

I saw it had the best price on a laptop I wanted (and never purchased) about a year ago and signed up to newsletter...

Reason I chose this product:

Good all round performance, safety, ease of use and of course price.

Quality
Thumbnail of user peterm2056
Australia
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

I have purchased from Wireless 1 previously and found their products, pricing and services exceptional

Quality
Thumbnail of user herscheli2
Australia
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

This was a great transaction. Great sale price. Very fast shipping. Brilliant product. Highly recommended.

Quality
Thumbnail of user brendong13
Australia
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase
• Updated review

I chose Wireless 1 because they had the specific products I wanted in stock and at a good price. The ordering process was simple and effective.

Reason I chose this business:

Price & Availability

Reason I chose this product:

Based on reviews

Quality
Simple and effective
July 24th, 2021
Verified site experience
• Previous review
Thumbnail of user muhammadc20
Australia
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Good and simple way to buy required products. Multiple discounts and variety of systems/devices available.

Quality
Thumbnail of user charlesj1112
Australia
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

It was simple and easy. I would have liked perhaps more emails to know what is going on with the purchase and where it is at.

The answer was quick and addressed my concerns.

Service
Thumbnail of user matthewc1438
Australia
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

Purchased soundbar, delivery within 72hrs and product works almost as intended. But happy.
Now to send the faulty product back for refund.

Warranty process can be clumsy hence purchasing a repayment. Having to pay to return faulty product is disappointing.

Reason I chose this business:

Refurbish product option, great to save money.

Reason I chose this product:

Wireless rear speakers

Service
Quality
Thumbnail of user jawadh14
Australia
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

I got y laptop in just 2 days and at a great price which I couldn't find somewhere else. Thanks wireless1

Quality
Thumbnail of user deant176
Australia
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

Pretty straightforward, liked free shipping because I hate coming to site on a low price only to find high shipping prices.

Quality
Thumbnail of user barryw373
Australia
1 review
0 helpful votes
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January 9th, 2022
Verified purchase

Ash seems knowledgeable and honest. He was able to talk about the products I was interested in. After I had chosen. Delivery was super fast.

Quality
Thumbnail of user garya806
Australia
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Placing an order was extremely easy and my order was delivered 2 days later. I couldnt ask for any more

Thumbnail of user steveh2547
Australia
1 review
0 helpful votes
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July 4th, 2021
Verified purchase

Not much to say - great, smooth experience. Quick shipping, arrived quickly, great email communications.

Thumbnail of user tyrones90
Australia
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

I like it how they followed up on my order when i had not received it by the date and they told me why

they helped with my delivery

Reason I chose this business:

Google they had what i wanted

Service
Quality
Thumbnail of user jamesc5208
Virginia
5 reviews
0 helpful votes
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July 6th, 2022

Very pleased with the service, with understanding of my question, Thank you. I will recommend you to everyone!

Thumbnail of user elvinl17
Australia
1 review
0 helpful votes
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July 7th, 2021
Verified purchase

Bought an Edifier Speaker on a sale. Was worried since it was my first time purchasing from them but it proved to be a good experience overall.

Thumbnail of user terrya361
Australia
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase

The purchasing was easy, delivery quick considering it was coming from Sydney during lockdown, to country Victoria. Price was also very competitive.

Reason I chose this business:

Great Price

Reason I chose this product:

Was recommended as a great product

Quality
Thumbnail of user johnw5866
Australia
3 reviews
1 helpful vote
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August 11th, 2022

I received the product in good condition, there were no scratches or chips, I liked the quality. I recommend shopping here.

Thumbnail of user kuangl3
Australia
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Nice staff and solve my problem When customer meet problems they will very patient listen customer and find solution
They are done nice job

Reason I chose this business:

Good business

Service
Quality
Thumbnail of user elianl1
Australia
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

The ordering process was very quick, my product came as new and as stated in the description and I got my order in 3 days I think which is very fast.

Reason I chose this business:

Cheapest option

Reason I chose this product:

Budget, high quality, comfortable.

Quality
Thumbnail of user geoffreyc90
Australia
2 reviews
0 helpful votes
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September 26th, 2021
Verified purchase

No issues - ordering and checkout was quick and easy and delivery timing (even for these difficult times) was spot on.

Quality
Thumbnail of user johnp5043
Australia
1 review
0 helpful votes
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April 1st, 2022
Verified purchase

This is a great product, pure sound quality. The product is a bit slippery to hold though. Otherwise it's fair for the price.

Reason I chose this business:

No hassle. No wires.

Reason I chose this product:

Love Dr Dre...

Quality
Thumbnail of user nathan.
Australia
1 review
0 helpful votes
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February 26th, 2022
Verified purchase

I called to confirm stock and ordered online, items arrived quickly and well packed.

Best price I saw online.

Answered my questions on the first person I spoke to.

Reason I chose this business:

Lowest price that didn't look really dodgy.

Reason I chose this product:

Needed them.

Service
Quality

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From the business

Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.

Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.

Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.

Business History

Wireless 1 has been supplying the latest laptops, gaming peripherals, audio products and networking products at the lowest prices Australia wide for over 10 years.

Company Representative

Thumbnail of user davidc4695
David C.
Typically does not respond to reviews

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