Wirex

It took a while and lot of agrevation, emails and frustrations, but it got sorted outand funds BTC got transfered to the dorect destination. I feel a bit sorry for Wirex, it looks like they are under staffed or something, and everything they build in the past seems to take few hits and losing reputation. Binance is taking over!

They arr thieves people they are thieves. There are thousand of people still yet to get their money. They steal from clients funding indirectly and set it up as a charge. DO NOT TRADE OR EXCHANGE CURRENCY WITH THEM! It is all a lie. Once you send the crypto to a different wallet it never gets out. Gets stuck or something of that sort. You see the money was sent but you can never take it. Refrain from sending your documents for verification they use that to collect information from clients and send them to ponzi scheme companies that do not exist next you start getting calls from people asking your interest in crypto. And from some reason they are still regulated by FCA which makes them thieves also. If you are about to open an account take a minute to pause and look for some other app. DO NOT!

If you deposit money (even cryto) they start asking you for lots of documents about source of funds / income and then asking you again for a multiple forms of proof of address and identity verification and finally close / block / freeze your account and since they have a super slow support service you cannot even access your funds or withdraw to another bank account or wallet in a timely manner!
STAY AWAY

This is the worst company I've come across with, starting from the very first day I register my account, I've been having series of issues first was when I requested to change my number and took 6days, recently I was stuck having issues with the withdrawal, I can't withdraw my 643€ which I needed urgently, I really appreciate '' guru de. L i ve '' for helping me recovered my money

The service here is HORRIFIC! I have set up a Wirex account with delays and difficulties, got a password to log in, but was not able to log in at all. Error message keeps referring back to customer service with who I have TRIED to liaise but every time I get a response which takes several days to respond and other times over a week, they keep sending me the same message as in what seems to be the issue and that a picture would be helpful which I have SENT to them several times! I cant get into my own account and cannot proceed with the business I need to conduct as I am STILL waiting for someone to actually DO something about my account! This is RIDICULOUS! Not Happy would be an Understatement!

I'd been a loyal customer of Wirex for years,had a good amount invested with them.Suddenly I got an email stating they were going to terminate/close my account and when I asked they could not even give me a reason. Do not waste your time with Wirex,there are far better options out there. Wirex is a disgraceful company and their customer service is legendary for being the worst in the industry. I would never recommend them to anyone and I am so sorry I ever decided to be a part of their investment portfolio. As a previous customer I have nothing good to say about them and I would avoid them like a plague. I'm ashamed to have led so many people to Wirex, but after what Wirex has done I told every single one of them and its a lot of people trust me. THANKFULLY EVERY SINGLE ONE OF THEM ARE GOING TO REMOVE THEIR FUNDS AND CLOSE THEIR WIREX ACCOUNTS TO OPEN AND INVEST ELSEWHERE. I HAVE NOTHING GOOD TO SAY ABOUT WIREX AND I REALLY HOPE THEY GO BANKRUPT. IF THEY COULD DO THIS TO ME, A PREVIOUS LOYAL CUSTOMER THEN THEY CAN DO IT TO YOU. THEY HAVE MADE AN ENEMY OUT OF ME AND I WILL LET AS MANY PEOPLE AS I CAN KNOW ABOUT AVOIDING THEM. ALL MY FUNDS I INVESTED CAME FROM MY JOB. AFTER PAYING TAXES WHAT WAS LEFT WAS INVESTED INTO CRYPTO. SO THERE WAS ABSOLUTELY NOTHING FISHY OR DODGY ABOUT MY BUSINESS. MY ADVISE IS JUST AVOID THEM AT ALL COSTS

Firstly, I'm upset that there's not a rating below 1 star, this implies they've done something right.

I paid for flights 3rd February 2020 and they were refunded due to circumstances. The vendor refunded onto an expired card. I got in touch with "Contis" who handle transfers for funds on expired cards.

Contis paid the money to Wirex on 1st November 2021.

The only contact is through the chat and the response is "we're looking into it and somebody will email you."

This process between Contis and Wirex is almost coming up to 2 years. Getting a refund should not take logging a case with the Ombudsman. Wondering if I'm ever getting my money back.

There are plenty of other companies out there that do crypto cards that are MUCH easier to deal with. Save yourself the anxiety and stress and AVOID Wirex!

Since writing this review, amazingly I was refunded the next day. Maybe it was just coincidence... oh yeah, my account is still under review (3rd time since becoming a member) and inoperable. Waiting for approval now before I can actually access my money. But at least it's reflecting on the card.

That's a bloody miracle in itself.

WIREX FRAUD ENTITY: "Regarding the entity identified in your query, 'WIREX Digital d.o.o.': no entity with that name is registered in the CNMV records, so it would not be authorized to carry out the mentioned reserved activities in your territory.
We need to complain now to OAM (Organismo Agenti e Mediatori). Wirex Digital Service s.r.l., is since today registered as a Virtual Asset Service Provider (VASP) at the no. PSV108, of the register kept by the OAM (Organismo Agenti e Mediatori)

I have had a wirex account. Used the card, transfered crypto back and forward. With No problem at all. And then I did something wrong. I didnt put my destination tag. Ok, that was my fault. Then I contacted wirex, trough a ticket. No response in over a month. I wrote several times. Then I wrote to them at X. And they finale answered. They promised to fix it. Then nothing happend. I got the messege. Not to worried, and I would get my fund. Now I understand that they took it. Because to solve this, problem and use over to months. Now they stoped replying me. And no, XRP. I got screenshot of everything. To bad it is like this. Card was greate. But to get help from qustomer suport. It is terrible and a nightmare. Now there is no communication no money. Then I desided to close my account. If they want they can transfer it to my wallet i sent it from. But I doubt it. My adviser is. STAY AWAY!

They locked my account on 25th of Janaury 2021, i received a sepa transfer on the 26th of january 2021, they claim they never received it while my payment processor confirmed it was never returned to them and they failed to recall it through sepa network. Now over 2 years and the account is blocked and my 23K euros are lost, they refuse to trace it and blame their banking partner AS LHV PANK. RIPOFF, never deal with them, you will regret it

Sinds Iobit online shop haar financien uitbesteed aan 2Checkout is het gewoon een
Puinhoop! Voorheen heb ik altijd zaken gedaan met Iobit oneline shop en dit liep
Gesmeerd. My problem (of milder gezegd hun problem) is now:
Read the ADVACED SYSTEM CARE 1 year for 3 pc's probeerden zij via
Mijn bank het bedrag van €29,95 zonder mijn toestemming te incasseren hetgeen ik niet
Toeliet.Wat zeer opmerkelijk is, dat Iobit op hun website een goedkopere aanbieding *
Van Advanced system care aan de man brengt t.w.v €15,69 (geincaseerd door 2co.com
2Checkout) deze aanbieding heb ik genomen, geinstalleerd en geactiveerd probleemloos!
My license is geldig tot 2024-03-06 ware het niet dat zij dit (zonder betaling)
Verlengd hebben tot 2025-03-06 (en zonder toestemming)
Tot slot dit: 2checkout wordt of is al vervangen door Verifone hetgeen ook niet veel soeps
Beloofd (zoals ik hun review heb gelezen)