Wisecars

This company charges fees that are not there. You pay an "airport recovery fee" for a company that is located 5 km from the airport and that does not have a shuttle service or office at the airport. You also pay 2x the price you book because there is no insurance, even though I paid $126 deductible protection. I call such people scammers, the message is to stay away.

I rented a car for my holidays through Wisecars as it was much cheaper than going directly with the car rental company. The procedure was easy, important information was highlighted. I was a bit worried about the pick up, but it turned out just as easy! I showed the voucher, signed the papers with the supplier and went on the trip! I would definitely recommend.

This company really does seem to be based around fraudulent business practices. I can't understand how they can be permitted to remain in operation. We prepaid and we not permitted to take a vehicle because of some vague violation of Wisecars policy. However, we rented through a 3rd party and so were not provided with these policies which are different than other company's standard policies. We have spend hours trying to get this worked out but we are just getting the runaround. I've cried many tears over our treatment. FRAUDULENT!

I recently used Wisecars to book a rental car for a family vacation, and I must say that I was thoroughly impressed with their service. The entire booking process was seamless and hassle-free, thanks to their easy-to-use website and intuitive user interface. Furthermore, the prices offered by Wisecars were highly competitive, and the car I rented was in excellent condition. I appreciated the transparency of their pricing and the fact that there were no hidden fees or charges.

Arrived Zihautanejo with voucher for $603.00. That was odd since I paid $433.00. Went to Hertz with the "non-refundable voucher and was told reservation didn't exist, wasn't in their system and that the "supplier " was fictitious. Run from this company. They are crooked.

I have called for cancellation a week before and they have not canceled my booking.
When I got voucher email then I called them so representative explain that you only asked about cancellation procedure and decline to give me my pre-charged amount.
They always explain their rigid 48 hr policy.
I explain the reason why I am not traveling due to bad health condition. But at end of call they declined to give my refund.
Not understanding the costumer 's situation.
Will never book car from this website!

The customer support I received throughout the entire process was outstanding. The WiseCars team was responsive, and knowledgeable, and went above and beyond to address any questions or concerns I had. They provided valuable guidance in selecting the right car for my needs, ensuring that I had a smooth and enjoyable rental experience. Upon arriving at the rental location, I was pleased to find that WiseCars had partnered with reputable car rental companies. The vehicle I received was in excellent condition, clean, and well-maintained, which further enhanced my overall satisfaction.

They simply made me pay 680$ for a car that the supplier did not want to give me without me paying 1200$ extras because the insurance tat Wisecars gives you is actually fake and non existent.

They obviously did not want to refund me, even after that i did reject the contract with the supplier and did not take the car.

A total scam, stay away from them if you do not want to feel stupid and have your holidays ruined

I used them in Kauai, Hawaii to rent a car from the airport. They put me on to Dollar Car, the company that provided me the car. I had to send Wisecar reminders to provide me the contract which was sent only 24 hours instead of 48 hours. I stood in the queue for nearly 2 hours as I had already paid for the car. Wisecar could have advised that I could go through the paperwork by registering with Dollar on the internet. This would have saved me waiting in the queue. I would not use them again. I suggest that go to Dollar directly and register with them while on the islands of Hawaii.
They seem to have self rating system as I could not add this review on their website

Firstly, the booking process was very easy and straightforward. Their website is user-friendly, and it was easy to find the information I needed. They have a great selection of vehicles, and I was able to find one that fit my needs perfectly.

So glad that I stumbeled across Wisecars page. I have used many other services, but never been so satisfied. The whole process of renting a car with you was quick and easy. On top of that, when I asked a question beforehand about the service, I got a quick and thorough answer from your customer service. Glad to know that there are people who really care about their customers! :)

My referral said I'd pay the $68 tax at the gate/rental booth. I had to pay $176. It seems like you pay wisecars a deposit to get your name on the rental list, but then you pay full price at the booth

I prepaid them $377 for 2 days car, when i got to the car rental company they say they don't have any car for me.
When i called back to wisecars they said that they don't want to refund me even those i have cancellation documents from the car rental company.
They don't answer me from then.
Purely steal my money!

I had an excellent experience with Wisecars when I rented a car for a family vacation. Their website was easy to use, and I was able to find a rental car that was perfect for our family's needs. The rental process was quick and efficient, and their customer service team was extremely helpful in answering all of my questions. I appreciated that they were transparent about their fees and insurance options, so I knew exactly what I was getting into. I would definitely recommend Wisecars to anyone in need of a reliable and affordable car rental.

I reserved a car for a week, paid in advance. I wanted my son-in-law to drive and there was only room for one person, so I made him the driver. When we got to Thrifty, sil did not have a physical credit card. They would not take the number, would not change it to me, would not take a debit card, would not take cash. They said we had to get a refund from Wisecars, but they refused, saying that we were considered a "no show" because we did not have a form of payment they would accept. I'm out over $500.

I made a reservation through Wise Cars but ended up canceling because my mom passed and I had to change my travel plans (note: the cancelation policy was free as long as I notified the company in advance, which I did - giving several weeks' notice). Nonetheless, I was charged $200 because the car vendor said I was a "no show." I even provided email evidence that I had cancelled in advance, yet the company didn't give me a refund. Don't ever use Wise Cars, they are terrible and make you pay for your mistake, instead of taking responsibility for their mistakes.

I rented a car and had to pay for it 6 months before our planned trip. They told me when I went to pick up the car that we could not take the car out of state and refused to give me the car. They are refusing to return my money. GO ANYWHERE ELSE.

Unlike the rest of the industry, you are charged for your car rental even if you NEVER PICK UP THE CAR.
I flew into Newark airport and attempted to pick up my rental to drive to a family wedding. I was told that my reservation had been made for the week before and had therefore expired. I would be charged regardless.
(I made the reservation over the phone and had no way to prove the error was not my own. I did not proofread my confirmation, a mistake that cost me over $1,000 dollars.)

I then tried to rebook a car at the counter, and the rate they quoted me was $900 more than the rate they were charging online!

Ripping people off may make sense in the short term, but is no way to build a company brand.

Would never use in the future.

We were planning an out of state memorial service for my mother in law. I went online to rent a car and when I realized we wouldn't arrive till the following day, I hit the back button to change the date which apparently changed the month also. Wisecars makes you wait for the confirmation so I did not see the error. My disabled Veteran husband contacted them and they refused to give us a refund or to change o ur reservation to August for the service. The Customer Service agent actually laughed about it a n d said he wasn't getting a car or a refund. They are thieves and have extremely poor customer service.

I had a number of questions that needed assistance from the Wisecars customer support team. Their agent answered all my questions and she helped me change the pick-up time when my flight was delayed. Their customer support was top notch and their website was very user-friendly. I will use Wisecars again!

We have made multiple call, written emails, and still haven't received a refund for a car rental we never got. The rental company was out of cars, so had to rent elsewhere. We even had a 3 way conference call with wisecars and the rental company who verified cars were not available, and still no refund.

I recently used Wisecars for a long-distance trip, and I was thoroughly impressed with their service. From the moment I booked my ride to the time I reached my destination, everything went smoothly and seamlessly. First of all, the booking process was quick and easy. I was able to choose the type of car I wanted and specify my pick-up and drop-off locations. I appreciated the fact that I could book my ride well in advance, which gave me peace of mind knowing that my transportation was taken care of.

Scam artists. Cancelled a rental on me because they would not accept my government issued drivers license when I went to pick it up. They insisted I would be refunded my $1700. After a week, I still hadn't been refunded so I called back and they said processing the refund was just taking extra time. So I waited a month, and called back, still no refund. They said keep waiting. I disputed the charge on my credit card to resolve the fraudulent charges. Six months later they snuck the $1700 charge back on my card, without contacting me. Reporting the fraud again, and writing to BBB. Not much more we can do to fight these corporate crooks, but I'm trying.