• Wisecars

Wisecars

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Overview

Wisecars has a rating of 2.0 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wisecars most frequently mention credit card, and rental company problems. Wisecars ranks 206th among Car Rental sites.

  • Service
    82
  • Value
    78
  • Shipping
    41
  • Returns
    58
  • Quality
    66

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 27%
Positive
10
Neutral
0
Negative
27
7
See all photos
How would you rate Wisecars?
Top Positive Review

“Fantastic experience”

Lisa N.
5/18/24

Easy and fast booking system. Found a great price for our vacation in Italy. I would definitely recommend going through Wisecars if you're looking to rent a car.

Top Critical Review

“Avoid awful scam service”

Dave S.
9/26/24

Absolutely awful experience with these cowboys. They accept my Revolut card to book the car and pay the deposit, then when I arrive at my destination they claim that they can't accept a "online banking institution" card and refuse to refund my money. The customer service agent was incredibly rude, refused to identify himself and was very unprofessional. I have had to chase this up several times to even get an update a week later. Book direct with the rental agencies and Avoid avoid avoid wisecars!

Reviews (134)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (20) customer service (31)
Thumbnail of user henryn267
1 review
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

Van ontvangst tot en met inleveren was alles in orde / goede communicatie en een dienstverlenende houding bij vragen.

Thumbnail of user ilmarm
Rachel L. – Wisecars Rep

Beste Hendrik,

Bedankt voor je feedback!

We zijn erg blij om te horen dat je tevreden bent met je ervaring.

Prettige dag!

Groeten,
Rachel van Wisecars.

Thumbnail of user rafac6
1 review
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

Vehículo en perfecto estado, superior al que se había reservado

Thumbnail of user ilmarm
Rachel L. – Wisecars Rep

Estimado Rafa,

Gracias por dejarnos tu opinión!

Nos alegra saber que estás satisfecho con tu experiencia.

Feliz día!

Saludos,
Rachel de Wisecars.

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From the business

Company Representative

Thumbnail of user ilmarm
Rachel L.
Typically responds within 3 days

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