wizMotions

When I started looking for an animator to do my project, it became very apparent that there were lots of options out there. With a tight deadline looming, I had little time to do much research, so I clicked on WizMotion. I liked what I saw, and initiated contact. From the very start they were super responsive and very clear on their process. With full confidence I proceeded, picking the style of animation I wanted, and paying half the balance. With that, we were off and running. The production team, led by Federico, took over, and sent me clear instructions of what was needed to make my video a success. We worked together closely for the next 18 days as the video was being produced. The lines of communication, via Basecamp, were terrific. Responses to my questions were super fast, and when changes were needed they happened with lightning speed. They could not have been more accommodating, and I was super happy and very pleased with the end result. I will use WizMotion again, and would highly recommend them to anyone looking for an animated video. They're real pros, and satisfying their clients is clearly the priority.

This is our first white board video, and I do not think it will be our last. It took a bit to get used to Basecamp. WizMotions came through with the video on budget. I am pleased.

Had the pleasure of working with Federico & his team, very organized and broke stuff down to help me understand. Very patient and courteous, loved the videos!

The process was simple thanks to the personal attention of the WizMotions team! They made sure to attend to every request we had and came up with a stunning video. Highly recommand them!

Adi

I worked with Mark Usman and he was a pleasure to work with. Great communicator, asked detail questions upfront to ensure we were on the same page, and delivered a product our team was happy with

NeckCare LLC was in need of a simple and entertaining instruction videos so we contacted WizMotions and immediately they presented to us the way forward, providing constructive ideas as to how we could best communicate the NeckCare instructional messages. Only few days after that they delivered +100% on their promises and adding a small bonus packe for us as well. WizMotions enabled us to actively participate in the creation of the product so at all times we were sure that the whole project team was on the same page.
I would definitely recommend WizMotions to all those that want fast and very effective quality service.
Thorsteinn Geirsson
CEO, NeckCare LLC

This was a challenging process for everyone involved, because we needed to create a video in Chinese, but the Wizmotions team did not have copywriters for Chinese. We were aware of this "gap", but the rigorous process used by Wizmotions, and customer service commitment from Wizmotions gave us confidence that the project could succeed. We were not wrong.

Tracy did a fantastic job of understanding the essence of the message to be communicated, and created an English script which was the basis of a Chinese script that our own team then created around the core themes.

The cross cultural communication elements were handled very well by the artists, who came up with a number of good ideas that were directly incorporated. At the same time, ideas that could only come from our own team were incorporated very well too.

Federico was very patient and very professional, and kept accepting every change we made or every issue we highlighted at each stage of the project. Because we made sure to fix issues at the stages they were supposed to be addressed, the process went smoothly.

We would have loved for Wizmotions to do a "turnkey" for us, but that was not possible due to cultural and linguistic constraints.

Timezones were a challenge too, meaning we lost a few weeks due to everyone working 12-15 hours out of sync.

We're very happy to see the final product, and look forward to seeing the results in the market after we put it on our website.

Wizmotions did a great job, at a very fair price, given all the constraints in this project.

C. L. Hong Kong/ China

I have been quite happy with the service and quality of material from Wizmotions. Christina has been easy to work with and quite responsive. I will recommending colleagues.

We were impressed with how well the wizmotions team was able to quickly understand our product and needs for the video. The finished product and attention to deal was amazing!

I recently completed a national video project where I worked with multiple vendors to create a variety of videos. We contracted with WizMotions to create 2 animated explainer videos. We paid $4,206.50 for a 1D and a 2D video. The project has extended over 8 months with 1 video delivered and the 2nd stalled after I relayed this feedback from our team.

This is really rough. The animation looks like a 1980s Atari game to me (the "liquid" flowing into the measuring cups is a specific sort of awful that I don't understand how they could even deliver to a client without feeling ashamed of themselves).

I ran the first video from Wiz Motions through a test of 100 users and the video scored the lowest among the group (including videos simply made with AI software).

The whole production process was so much work, it seemed that at every step along the way things had to redone. Wiz Motions tried to charge us even more to make changes saying it was company policy. At this point I haven't heard back from them in a month and I am tired of having to fight to try to get something I would actually show clients. We already paid for the videos so it would be included on our 2018 expenses. What a huge disappointment and waste of time and money. I hope you can learn from our mistake and not hire them!

If you are prepared to put in the effort, the team will work with you to get a great product. Really enjoyed this creative journey with the WizMotion team. I look forward to working with them again.

They were very responsive and did not mind if revisions needed to be made as long as it turned out the way we needed it to. Would HIGHLY recommend them to anyone.

Wizmotion was great to work with but at times I felt like I was making suggestions for improvement that should have been done automatically by Wizmotion.

My client was told to expect delivery in about 3 weeks. It's now going on 3 months. Very disorganized and unreliable customer service.

Excellent service and responsiveness, Mark made the process seamless and enjoyable. I will be recommending Wiz Motion to all my colleagues

HARC is a nonprofit research organization. We hired wizMotions to create three explainer videos for us, each about a minute long. We went with a whiteboard-style video, full color, and asked wizMotions for assistance writing the script, doing the voiceover, and doing the sound effects.

WizMotions was great to work with from the start; their pricing structure and process was clear and easy to understand with no hidden fees and rates that were affordable for a small nonprofit. WizMotions staff did work quickly and really truly listened to the feedback we gave to revise their work. The artwork in our video is great (they did a likeness of our staff that looks fantastic!) and the message is clear and easy to understand thanks to their assistance with the script. Our finished product looks amazing and definitely will be something we showcase!

I was really amazed with how quickly the staff grasped what it is we do and how to communicate that. It's pretty abstract, and we've had contractors work with us before who worked with us for months and still never seemed to get what it is we do. In contrast, wizMotion's assistance on the script and the video demonstrated that they quickly understood what we were doing and how to best convey that to others.

WizMotion staff were always available, responsive, and polite. The video is just what we were envisioning, if not better. It was a great experience and we will definitely use them again!

Fast delivery, easy to work with and great job done with our new animation! Higly recommended. Thanks wizMotions!

We've used WizMotions twice now and had the same result both times: they did what they said they'd do, on-time and on-budget.

Great team to work with. They worked with my budget and in a timely manner. I plan to use them again.

Wiz motions really knows how to explain what a company does in a way thats easy to understand for its customers!

It would be very helpful to clients to have a primer, and what the customer needs to provide, and how graphics are typically formatted and why? E.g. Operational definition of various components. If you are going to use this table for surgery or for a picnic. You wash it differently... in essence what graphics layers are required. For drawing animation vs. cutouts. Why and how videos are created.

We liked cut out videos, we can say more in a shorter period of time. If customers have questions, ask, ask ask, if your not sure, reword your questions to make sure your project team understands, and get's you. Every customer has different objectives.

Spend time with your internal company team to vett your approach, and have your basic script done. Why? It provides direction for Wizmotions team to understand your philosophy. Without having to guess your strategy! If you want a great video, it is customer's responsibility to articulate the vision and narrative. Wizmotion excels in embellishing what you have created.

We looked at many videos that wizmotions had on youtube, so we could theorize our video approach. Also, what really helped is Dr. Cialdinis book Influence...

The main points of influence are described here, and are essential in organization of your subject matter and influence points.
Science of Persuasion
https://www.youtube.com/watch?v=cFdCzN7RYbw

Had most of the graphics, and the voice over selection was very talented and awesome... Orchestration of video components was great. Plan on a 2nd video in 60 days.

At the end of the day, the whiteboard video that wizMotions produced for us was well done and of good quality and they were very attentive to everything until the last day of our project. The reason I am not giving them 5 stars is due to shortcomings in their process.

One of the first things they do is give you a detailed questionnaire to fill out in order to get the project rolling and for a script to be written. This questionnaire is thorough and well done, but it lacks a few basic questions.

Never were we asked to fill out a menu of things that we would like to include in our video such as script, narration, sound effects, music, color, etc. Each of these things is potentially an add-on which may and surprising to us did cost extra. Since these were not adequately spelled out early on, we were dinged along the way with unexpected costs to finalizing our video.

Secondly, because we were up against a self-imposed deadline, on our deadline date I asked for a progress report at about noon. I did not receive a response. I sent a second note a couple of hours later, then a third and never received a response. I became frantic and therefore sent an email to their general customer support portal. The response I received was unbelievable..."I wish I could do something to help, but for security reasons, I cannot access the account... We simply provide the platform that they're using to work with you, but we have no other connection to them or wizMotions." He then gave me a contact email instead of just forwarding my emailed concerns to them which he could have done because he gave me the email address (wizMotions never gave us a phone contact).

If it weren't for these two very important details, I would have given wizMotions 5 starts for an exceptional video that we are happy with.

The process worked well. It is of course important to have your animation well thought out prior to engaging.