• WomanOcean

WomanOcean

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Overview

WomanOcean has a rating of 2.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. WomanOcean ranks 1631st among Women's Clothing sites.

  • Service
    20
  • Value
    19
  • Shipping
    21
  • Returns
    18
  • Quality
    20
5
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How would you rate WomanOcean?
Top Positive Review

“Original order was shipped with the incorrect size, Womens Oceans replaced”

Connie G.
9/25/22

Womens Ocean made things wright by shipping by FedEx the correct size. They also requested that I donate the 6 Cami on the original order to others. I will gladly look for women that can't afford to buy these and share the six Cami's received on the original order. Thank you for making my purchase a positive experience and thank you for being generous with the original 6 that will be shared with others. Connie Gorman

Top Critical Review

“Fake emails used for customer support.”

Da B.
8/23/23

I ordered 2 Full-back Coverage Bra's followed the sizing online rather then my usual size. The cups too small tried emailing *******@womanocean.com bounced back indicating the address dose not exists. I go to online form fill it out and nothing. Then I noticed on my email confirming my tracking number there was a different email *******@womanocean.com, email this address, of course bounces back also. I have went to social media and hopefully save someone else from losing their money. More and more companies.

Reviews (88)

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customer service (7)
Thumbnail of user catherined175
3 reviews
21 helpful votes
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October 27th, 2019

Poor customer service
Poor quality
No return policy or they charge you a lot to return
Long wait time to receive item
Be careful these companies are tricky and you don't realize the product is from China until too late
I'm pretty sure there are nasty chemicals in their products

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Catherine D! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user jeabi
1 review
1 helpful vote
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October 18th, 2021

Ordered two shape bras. They are way too hot even for winter. Wanting to return one and they will not respond with return information. Never again ordering from Facebook advertisers.

Tip for consumers:
This product made from a material that your regular clothes will not slide on. Too hot and uncomfortable. Instead of uplift, acts like a girdle from top to bottom.

Products used:
Bra shaper

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Jeab! I’m really sorry about your experience so far!

The best way to fix this is by contacting us is directly, this way we can really help you, over here, unfortunately, we don't have all your order details. And I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user margareth496
1 review
8 helpful votes
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July 28th, 2020

I ordered the 3 pack of the cami, in 3 different colors. I was really impressed that supposedly the shaper cami did not ride up. Well, was I disappointed. They definitely ride up all the way to my waist, unless I can tuck them into something else that is a shaper and can hold the cami in place. Secondly, the bra portion is just rusched/gathered panels, with a very soft, shapeless "pad" inserted into them. The pads bunch up, turn upside down, and it takes quite a bit of work to reposition them. And thirdly (and last straw), when I washed the cami, one of the pads came out of the bra portion entirely (but still remaining in the gathered area). Not sure how I will get it back in place. I can't send these back because I tried wearing all of them, just to make sure the bad manufacturing wasn't just a fluke. From what I've read in reviews (which I wish I'd read BEFORE I purchased these), I wouldn't be able to get my money back anyway. Buyer Beware!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Margaret!

I’m sorry you weren’t thrilled with your experience with us.

I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user lisaf971
1 review
2 helpful votes
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October 26th, 2020

I ordered two cami's from these $#*!s and they do not fit. There sizes are like 4 sizes to small. But the worst part is I have tried contacting them through their website and sent 3 emails no response. Probably because I want to return them. They have no phone number to call. DO NOT BUY FROM THESE GUYS!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Lisa. Thanks for your feedback, it’s really important to us!

I apologize for the inconvenience. Would you please send us your email address so that I can check your order in our database and then contact you with a solution?

You can also email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again! Hope to hear from you soon!

Thumbnail of user ruthiem13
1 review
3 helpful votes
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May 30th, 2021

I ordered a Large Cami, they sent a small, I have emailed 5 times requesting a packing return label so I can Exchange for the correct size but now I realize I probably wont get the exchange or a refund as it seems Like once they get your money they don't care if you are a satisficed customer.
So much for trusting online shopping...
Ruthie Mirous

Tip for consumers:
Think twice before ordering from Womanoceanas you will never get a return packing slip or a refund ..and Wall Mart and Kohls has very similar Cami's at a more reasonable price .

Products used:
None

Service
Shipping
Returns
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Ruthie! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user customerd4
1 review
6 helpful votes
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November 11th, 2019

Tried to order size large twice and it sticks on size small. Rather than acknowledging the problem, company charges client to return item for exchange.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Customer D! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user jeanp189
1 review
9 helpful votes
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November 13th, 2019

I ordered 3of the shapewear camisoles, from this company, and would not order anything from them again. I was horrified to find that I had to pay nearly £25 for custom charges having already paid for the items when I ordered them. Please be aware that this will happen if you order from them. Jean Phillips Jean. Phillips07@ iCloud.com

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Jean! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user patricko94
1 review
8 helpful votes
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December 17th, 2018

Apparently this site does not have central distribution and transfers order overseas for manufacture and Distribution.
Catchy name lures you in.
Very disappointed.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Patrick! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user terrik73
1 review
13 helpful votes
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October 21st, 2019

3 WEEKS SINCE ORDER AND PAYMENT, STILL HAVE NOT RECEIVED ITEM! THEY CANNOT TRACK ITEM SINCE IT CAME FROM C H I N A! ARE YOU FREAKING KIDDING ME? DO NOT ORDER FROM THEM! MY CARD HAS ALSO BEEN COMPROMISED SINCE I ORDERED. I CONSIDER IT A $31.00 LESSON!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Terri! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user nancyj166
2 reviews
11 helpful votes
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January 1st, 2019

The shapewear is a thin, flimsy joke. You would be better served by buying a tight t-shirt. Don't waste your money. The shaper does not shape or make any change to your body shape.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Nancy! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user leea294
1 review
2 helpful votes
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August 24th, 2020

The padding in the breast area is not sewn in. You wash them once and the padding bunches up or moves out of place and no way to fix it. Can't wear them again. Do not recommend this product.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Lee! Thank you for mentioning this. I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user sherryw213
1 review
1 helpful vote
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September 13th, 2020

I ordered the pack of 3 camis. They arrived within 10 days and were well packaged and well made. They just didn't provide the level of support I needed. I went on the website to see about returning them, and I thought it was going to be a hassle because of other reviews here, and because they required me to send an email requesting instructions instead of just including instructions on the website. I followed the directions and was stunned to get a response within 5 minutes, especially since it was after their published business hours. They offered refund or exchange. I opted for the refund because the problem was me, not the item - it just didn't work for my body. The next thing I knew, they sent me confirmation of a refund, and PayPal did as well. No pushy sales attempt, no trying to overcome objections or pressure me into something else. Just quick courteous service. I highly recommend doing business with this company. In this case, the item didn't work for me, but it was well made, and the service was top notch.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Sherry. Love your enthusiasm! Have you checked our website for the newest arrivals? I’m sure you’ll love those too!

https://www.womanocean.com/

Thanks for your review! I really appreciate it.

Thumbnail of user maryannel23
1 review
0 helpful votes
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October 16th, 2020

I am tall, with a long torso. The tank is too short for my body type and constantly rides up. The quality of the garment is good. They should offer a long torso option.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Maryanne! Thank you for mentioning this. I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user lorig308
1 review
10 helpful votes
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August 3rd, 2020

I said it in the title. No need to waste more time. The cami shapper does not flatten your stomach unless you have no stomach. Also, if it's hot and humid you'll spend 10 minutes trying to get it on.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Lori G! I’m sorry to hear about your experience!

I take your feedback very seriously. I reviewed our inbox but I couldn’t find anything from you. I wish you had contacted us directly about this before and I’m sure I could have helped you further!

If you still feel there’s something I can do for you in accordance to our policies, please email us support@womanocean.com or fill out our contact form on https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user ainef2
1 review
1 helpful vote
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January 24th, 2021

I ORDERED AND TRIED THEIR CAMI ITEM,
CAME FAST IN THE MAIL, NEEDED DIFFERENT
A REPRESENTER SHAHN MAHER, TOOK CARE OF MY NEEDS
RESOLVED THE MATTER QUICKLY AND EFFICIENTLY.
I ONLY WISH ALL COMPANY'S WOULD HAVE SUCH GREAT CUSTOMER SERVICE.
A. FAHERTY

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Aine. Love your enthusiasm! We work really hard to satisfy our customers!

Have you checked our website for the newest arrivals? I’m sure you’ll love those too!
https://www.womanocean.com/

Thanks for your review! I really appreciate it.

Thumbnail of user sf177
1 review
4 helpful votes
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May 21st, 2020

Buyer beware. This company will take your money and send you nothing. They will lead you on stating they are out of stock, have shipped item, and will ship. I am contacting BBB.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi S. F! I’m sorry to hear about your experience!

I take your feedback very seriously. I reviewed our inbox but I couldn’t find anything from you. I wish you had contacted us directly about this before and I’m sure I could have helped you further!

If you still feel there’s something I can do for you in accordance to our policies, please email us support@womanocean.com or fill out our contact form on https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user lesliee54
1 review
5 helpful votes
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September 24th, 2019

Bad product and bad customer service, don't do it. I had to wait for the product, got here after over a month in the mail, and it wasn't what I ordered

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Leslie! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user pamelaannm
1 review
0 helpful votes
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November 20th, 2019

I bought the 3 pak of shaper camisoles and I love them. I always order on the larger side of everything and I have been very happy with your products!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey PamelaAnn! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well! https://www.womanocean.com/collections/new-arrivals

Thanks again for your review!

Thumbnail of user donnah691
1 review
1 helpful vote
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May 3rd, 2020

Was reluctant to buy, but purchased a black cami, great delivery time. Will order a cami in white. The delivery time was within a week. Came in a plastic tote

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Donna! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!

Thanks again for your review!

Thumbnail of user kronskug
1 review
8 helpful votes
  • Send Message
July 19th, 2020

I placed an order on the morning of July 18,2020 and I emailed the company to cancel my order and get a refund on the evening of July 18,2020 after reading the reviews of this company.

Shahn Mahr emailed me back stating that customers have four hours to cancel their order. That is CRAZY!

I will be going to my banking institution and get refund and I will be filing a complaint t with the Better Business Buearu.
This company is a SCAM and a RIP-OFF!
DO NOT ORDER from this company!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Kronski! I’m sorry to hear! We do have policies in place for our company which you can check on https://www.womanocean.com/pages/return-exchange-policy

We apologize for any inconvenience this might have caused you. I’m sorry you weren’t thrilled with your experience with us.

Thumbnail of user pennyw152
1 review
0 helpful votes
  • Send Message
April 17th, 2021

Here is a picture of what happens when you Click on the return. I've tried With an iPhone and an iPad and neither works

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Penny. I apologize for the inconvenience. We will gladly help you!

Would you please send us your email address so that I can check your order in our database and then contact you with a solution!

You can also email us to support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks for your feedback, it’s really important to us! Hope to hear from you soon!

Thumbnail of user charleyh34
3 reviews
1 helpful vote
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June 10th, 2020

I was skeptic ordering from here but I did and I'm so happy I did. My cami is wonderful, I feel very sexy in it and I absolutely love it, I'm gonna order more

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Charley. Love your enthusiasm! Have you checked our website for the newest arrivals? I’m sure you’ll love those too!

Thanks for your review! We really appreciate it.

Thumbnail of user lindsayc89
1 review
7 helpful votes
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July 31st, 2019

Ordered x2 of the shaping vests and had to pay an additional £15.92 as border force charge to collect from the post office. Steer clear.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Lindsay! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user alycef2
1 review
15 helpful votes
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May 2nd, 2019

Doesnt fit properly. I'm a large, i look like I have saggy breasts. No compression, not slimming at all. They dont accept returns!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Alyce! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user tammyb411
1 review
5 helpful votes
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March 23rd, 2020

I love how comfy it is and it really slims you down a lot. I highly recommend this to everyone that needs to hide a little belly fat of muffin top.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Tammy. Love your enthusiasm! Have you checked our website for the newest arrivals? I’m sure you’ll love those too!

Thanks for your review! I really appreciate it.

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Michael W.

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