• WomanOcean

WomanOcean

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Overview

WomanOcean has a rating of 2.1 stars from 88 reviews, indicating that most customers are generally dissatisfied with their purchases. WomanOcean ranks 1631st among Women's Clothing sites.

  • Service
    20
  • Value
    19
  • Shipping
    21
  • Returns
    18
  • Quality
    20
5
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How would you rate WomanOcean?
Top Positive Review

“Original order was shipped with the incorrect size, Womens Oceans replaced”

Connie G.
9/25/22

Womens Ocean made things wright by shipping by FedEx the correct size. They also requested that I donate the 6 Cami on the original order to others. I will gladly look for women that can't afford to buy these and share the six Cami's received on the original order. Thank you for making my purchase a positive experience and thank you for being generous with the original 6 that will be shared with others. Connie Gorman

Top Critical Review

“Fake emails used for customer support.”

Da B.
8/23/23

I ordered 2 Full-back Coverage Bra's followed the sizing online rather then my usual size. The cups too small tried emailing *******@womanocean.com bounced back indicating the address dose not exists. I go to online form fill it out and nothing. Then I noticed on my email confirming my tracking number there was a different email *******@womanocean.com, email this address, of course bounces back also. I have went to social media and hopefully save someone else from losing their money. More and more companies.

Reviews (88)

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customer service (7)
Thumbnail of user michellem655
2 reviews
3 helpful votes
  • Send Message
February 10th, 2023
Verified purchase

Items have NO support and the included "padded inserts" for the bras are just a tiny triangle of fabric that have an outline which shows through the cheap "cup" and looks ridiculous. If you want to return, you have to pay return shipping and they charge a restocking fee. These are like dollar store quality products, and they remove all bad reviews from their website.

Tip for consumers:
Do not trust all the positive reviews. They delete or refuse to post the negative reviews.

Products used:
Support bras were purchased but not able to be worn because there is no support. They are cheap junk.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dab40
1 review
0 helpful votes
  • Send Message
August 23rd, 2023

I ordered 2 Full-back Coverage Bra's followed the sizing online rather then my usual size. The cups too small tried emailing *******@womanocean.com bounced back indicating the address dose not exists. I go to online form fill it out and nothing. Then I noticed on my email confirming my tracking number there was a different email *******@womanocean.com, email this address, of course bounces back also. I have went to social media and hopefully save someone else from losing their money. More and more companies.

Tip for consumers:
I hope that people stay away from this company and use what ever means to announce it to everyone to STOP these fraudulent companies from stay in business and ripping off people,

Products used:
The product it self looked good however I am unable to get hold of anyone to return or exchange the item. None of there emails work and the online no response back.

Service
Value
Shipping
Returns
Quality
Thumbnail of user margaretm2045
1 review
2 helpful votes
  • Send Message
March 31st, 2022

I saw these advertised on tiktok and just thought it would be perfect. My order went through they took my money. Never got a confirmation email, nothing! Contact number doesn't work! Email sent no response! I'm out $54.94 plus s$h and no product in site. What a scam

Products used:
None never received product

Thumbnail of user eileeni16
1 review
3 helpful votes
  • Send Message
October 1st, 2021

The bra inserts move out of position each time I wash the garment, even if by hand. They slide up, down or sideways and also fold over. It is difficult to get them back into the correct position. I don't know why the company doesn't make them fixed instead of removable.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Eileen!

I'm sorry about this issue you are experiencing! We'll take your suggestion into account! Thanks for letting us know how we can become better!

Also, could you contact us directly so we can fix this for you? That's the best way of reaching out to us! Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks!

Thumbnail of user kerrib113
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

In the past year, I have been extremely satisfied with the Cami Tank Top for the lifting, support and control of the areas that require slimming!
I'm sure this will be a review like no other lol Recently these tank tops were my go to and a God send when I unfortunately broke 6 ribs! Within a few days I ordered a second set as I literally lived in this compression tank top 24/7 for six weeks! I did require assistance to get them on the first three weeks due to the compression and obvious mobility issues that comes with broken ribs. However, due to my previous use of these tank tops I knew the compression and support that these cami tank tops would give to support the ribs during the healing process. No expensive rib braces or taping required! Thank You Women Ocean!

Products used:
Cami Tank Tops & Bras

Service
Value
Shipping
Quality
Thumbnail of user laurak252
1 review
15 helpful votes
  • Send Message
November 24th, 2018

I ordered a top, that I saw in pictures, looked very nice - sequined. My order didn't come for a very a long time and then showed on a notice that it would be shipped from China. When it finally arrived, the quality was very poor. Very thin material with sequins although it was only as heavy as a table napkin. I wanted to send it back (they did finally refund my purchase) but they said I didn't have to send it back to them. I would not recommended purchasing clothes from this company.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Laura! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user judim40
6 reviews
23 helpful votes
  • Send Message
November 12th, 2019

The emails were in constant contact with me, however the product never arrived! They asked me to check with usps, and family members, but no one knew anything. I emailed the company back, and there was no offer of restitution, so basically I'm out 40.00! Do not trust this company. They asked me for a review (the nerve!) and I basically wrote the same thing, and it never showed up on the website.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Judi!

I’m sorry you weren’t thrilled with your experience with us.

I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user debr346
2 reviews
6 helpful votes
  • Send Message
April 12th, 2021

I ordered this product in the size I always wear and it was all I could do to get it over my head. The XXL that it was supposed to be is more like a S. Or even an extra small. I was greatly disappointed.

Products used:
None

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Deb! Thank you for mentioning this. I’m really sorry the cami didn’t fit! Could you contact us directly so we can help?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user carola1479
1 review
1 helpful vote
  • Send Message
July 18th, 2022

I have been attempting for two months to return/refund.

Many emails and web page contacts.

Always get an email reply that they have received message. No further response.

After five weeks was told to keep the items, and 1. Request a different size. 2. Purchase a new product.

I don't want anything more from them. The sizing is incorrect and the only thing the camis held in was my chest!

Today I called their non toll free number. There's no operators do to Corona Virus!

Again sent a web page contact.

I'm looking for sites to review this company.

Tip for consumers:
don't

Products used:
Camis

Thumbnail of user gf95
1 review
19 helpful votes
  • Send Message
August 7th, 2019

Do not order from this company.

There is little communication and it is all generic replies and queries are not answered.

You wait weeks for delivery and THEN have to pay a custom charge of £12.00 of which you are not aware. This was a real nuisance as I had to drive 30 minutes to the delivery sorting office to pay and then collect.

However, I have now discovered that the product is so poor - no support, the beige is a mucky colour and really cheaply produced.

I will NEVER order again from This company and suggest others do not either.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi G. F! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user barbarar366
2 reviews
17 helpful votes
  • Send Message
November 19th, 2018

I ordered this revolutionary compression comfortable shape wear. Well it is Garbage! It's like putting on a pantyhose over your body. Picture that compression. That's about as compressed as you'll get.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Barbara! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user janetm1364
1 review
1 helpful vote
  • Send Message
September 11th, 2021

Very hard to get on & off! Like a unibrow, it does not separate the breasts and you end up with one Lg. Boob sticking out in front! I bought 2 but can't go to the Post Office to return because of the Pandemic! I should learn my lesson about buying products on Facebook! Very disappointed!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Janet! I’m really sorry about your experience so far!

The best way to fix this is by contacting us is directly, this way we can really help you, over here, unfortunately, we don't have all your order details. And I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user annettemy
1 review
3 helpful votes
  • Send Message
May 12th, 2021

This pure bull... I wear an XL and all this thing did was to mash my breast against my chest. Nothing else changed. It also was delivered 2 days late. Will never buy anything from them again. Not only that but couldn't call anyone to talk to.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Annette! I’m really sorry about your experience so far! Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user cc673
1 review
3 helpful votes
  • Send Message
May 31st, 2021

I have tried to return 2 camis and have not heard a word from the company. I also had Paypal help me with this but they needed proof I had gotten in touch with the company. However, all my attempts failed, so no proof. I am now stuck with two camis I can't stand. Thanks a lot Woman Ocean

Tip for consumers:
Make sure you talk to a person about their return policy.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi C. C! I’m really sorry about your experience so far! We don't have anything in our inbox from you!

Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user deborahb1617
1 review
1 helpful vote
  • Send Message
August 27th, 2021

I bought the 5-way camisole from WomanOcean. It arrived and looked like it had been returned by someone else. The pad in the bra area was all bunched up and there is no way you can straightened it out unless you have tiny fingers to fit in the hole next to the bra area. It was on sale so I cannot return the camisole for a refund or exchange. It does not hold your stomach in. It only lets you have more rows of a stomach instead showing your large stomach. That's why they only show skinny models. Don't waste your money, it is not worth the price!

Tip for consumers:
always write reviews about companies, don't order off internet unless it is amazon

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Deborah! Thank you for mentioning this. I’m really sorry about your experience so far!

I didn't find any email from you in our inbox. Could you contact us directly so we can investigate & fix this?

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user veronas5
1 review
1 helpful vote
  • Send Message
November 10th, 2021

I ordered a set of 3 cami's and a set of 3 bras that were on sale, hoping they'd fit! They made it sound so good but I should have known better! You have to pull these tight as a rubber band garments over your head and you'll need to be greased up and/or have a second person there to help you get it on or off. I felt like it was squeezing my shoulders out of their sockets so I took it off. I realized I should have had something with clasps and not that tight being pulled over like a t-shirt. I literally had to call my husband to help pull it off of me with my arms dangling in the air! I tried to find the information to return them which is no easy task. I still haven't been successful but I have sent several emails and am still waiting for their reply while I'm stuck with over $100 worth of worthless product! Go to the store and get fitted if you're unsure of your size or stick with what you know because this is not it! What kind of name is Woman Ocean anyway? I should've known!

Tip for consumers:
Go to a brick and mortar store or go with what you've used and know to work.

Products used:
None they don't fit!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Verona,

I found your email on our internal database and was able to find out that you are happy now. I understand you were having issues with a different company at the same time and thought we were going to play the same way as that other company did.

I'm happy to see you are satisfied with the outcome with our company. We would have never let you down. Quoting here what you told us in our conversation directly on our email: "I got a response and a very satisfying response and outcome! Thank you!"

Thanks for contacting us directly. Sitejabber is a third-party company that is not associated with us therefore we wouldn't have been able to address your issue properly here.

Thumbnail of user nenaf10
1 review
2 helpful votes
  • Send Message
November 8th, 2021

After placing an order online and needing to cancel via Email literally 10 minutes later, they told me that there is absolutely nothing they could do to cancel my order. They couldn't refund me my money or even give me a tracking number to the order I just placed so I'm left with nothing but money stolen by this company.

Tip for consumers:
The company is a scam.

Products used:
Fleece leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Nena, are you sure you bought it from Womanocean.com? The reason I'm saying this is because I couldn't find any order from us and we also don't carry "fleece" leggings. I think you have the wrong company. Unfortunately, there's another company impersonating us called https://www.womanoceandeals.com/ I think you purchased with them and not us since they carry the fleece leggings you mentioned. I'm so sorry!

But if you still think you bought from us, please contact us directly so we can assist you further. Sitejabber is a third-party company that is not associated with us therefore we can't address your issue properly here.

Please email us at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

I would love the opportunity to address this for you. Thanks!

Thumbnail of user peggyl139
1 review
8 helpful votes
  • Send Message
November 19th, 2020
• Updated review

I was recently contacted by customer service who wanted to know how they could correct this situation. I said to exchange the items. They sent me the next size up immediately. Thank you for fixing this situation.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Peggy!

I'm happy we have privately resolved this for you and to know you are satisfied with the end result.

Again, thanks for contacting us directly!

Sizing
April 9th, 2020
• Previous review

I bought 3 camis back in December. I have been wearing one hoping it would stretch, which it did not. I used their sizing chart to order my correct size but the cami squeezes the life out of me. With our current lockdown I had the idea (and the time) that maybe the company would allow me to exchange the other 2 for the next size up since they have never been opened. Of course not. Since I bought them in December my time had expired. Had good potential as a product but customer service sucks. After seeing other reviews on this page with customer service like they have they're not long to be with us.

Thumbnail of user connieg434
1 review
0 helpful votes
  • Send Message
September 25th, 2022

Womens Ocean made things wright by shipping by FedEx the correct size. They also requested that I donate the 6 Cami on the original order to others. I will gladly look for women that can't afford to buy these and share the six Cami's received on the original order.

Thank you for making my purchase a positive experience and thank you for being generous with the original 6 that will be shared with others.

Connie Gorman

Thumbnail of user loisb208
1 review
0 helpful votes
  • Send Message
August 1st, 2021

I purchased cami shaper classic before reading reviews. Good thing I didn't. Because I received my order within a week. I tried it on and and actually surprised how comfortable and what a good fit. The package came with a free cami coupon, and my only complaint is I can't seem to access the womanocean.com/free cami link. But I would definitely buy again. I got multiple emails with offers from the company, but disregarded until I got a chance to check out the product. I am completely satisfied with this purchase.

Products used:
Shaper cami

Service
Value
Shipping
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Lois! Thanks for your feedback!

You can contact us via email to help you with the coupon you have. I'll be glad to help!
Also, have you checked our website for the newest arrivals? I’m sure you’ll love those too!
https://www.womanocean.com/

Have a good one! ;)

Thumbnail of user maryr1129
1 review
2 helpful votes
  • Send Message
March 29th, 2020

My first order of the cami was unfortunately too large and included no instructions on how to exchange it for the proper size. I emailed the company and got a response immediately. The representative promised to send a replacement right away. And she did! THIS is how customer service is done!

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Mary! I’m very happy for you! Thanks for the support. Have you seen our page lately? I’m sure you’ll love our best sellers as well!

Thanks again for your review!

Thumbnail of user elizabethg1032
1 review
2 helpful votes
  • Send Message
March 9th, 2021

I ordered a camisole from WO and I was not particularly happy with it and decided to return it! I contacted WO and since they are all working from home due to Covid I expected it would take some time for them to get back to me but within an hour I had a reply telling me exactly what to do and how to do it! They were fast, professional and very helpful! I love companies that care about their clients!

Products used:
Camisole

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hey Elizabeth! I'm glad we were able to help you in a timely manner!

Great thing you could see how much we care about our customers!

Thanks for your review! :)

Thumbnail of user kellik22
1 review
8 helpful votes
  • Send Message
October 20th, 2019

So I wash it before wearing it and when I pulled it out of the washer, both bra "pads" were in the same side! Feel absolutely no posture support, the material snags if you try and put it on with rings on your fingers and if your very active, it rides up.

Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Kelli! I’m sorry to hear about your experience!

I wish you had contacted us directly about this before and I’m sure I could have helped you further! Still, I take your feedback very seriously. Thanks again!

Thumbnail of user jillr308
1 review
14 helpful votes
  • Send Message
January 18th, 2021

I contacted the company within the timelines specified for return and they did respond however I did not return because of having to go to post office and stand around w many people in this pandemic. This cami is nothing like seen on the web. It does not stay put and it rides up no matter whether it is in or out. The removable pads bunch up and cannot be smoothed. The bra area is so tight it makes you look like you have one breast in addition to a flattening effect. All in all I would not buy again nor recommend.

Tip for consumers:
Nothing particular

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Jill! I’m sorry to hear!

I’m sorry you weren’t thrilled with your experience with us.

I take your feedback very seriously. If you still feel there’s something I can do for you in accordance with our policies, please contact us by email at support@womanocean.com or go to our website and fill out our contact form https://www.womanocean.com/pages/contact-us

Thanks again!

Thumbnail of user amparow1
1 review
0 helpful votes
  • Send Message
March 9th, 2021

I really like the shapers... and I also would like to say to other people that these are not magical, ok? So if you are an XL size, they will not make you a medium... so keep that in mind... they will help whatever body you have.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw2683
Michael W. – WomanOcean Rep

Hi Amparo! Thanks for your feedback!

Have you checked our website for the newest arrivals? I’m sure you’ll love those too!
https://www.womanocean.com/

Have a good one! ;)

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2.1
88 reviews
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