WomanWithin has a rating of 1.6 stars from 779 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WomanWithin most frequently mention customer service, credit card, and return policy problems. WomanWithin ranks 2499th among Women's Clothing sites.
This company responds to reviews on average within 19 hours
I ordered a few items for friend in nursing home Summer 2020... everything got there, decent quality, very good prices. Months later I noticed I was being charged monthly fee for being in their "club" which I never joined. I called to complain, they said they'd remove me from the club and refund the several months' fees to Paypal. A month later I called to say their refund didn't register at Paypal. They said to call Paypal who could correct their error. Paypal said they didn't have the refund. I was about to give up, but about 3 months later the refund suddenly appeared in my Paypal account. Conclusion: they're a bit disorganized, but their phone people were polite, and they're apparently honest (if slow). They do send endless emails about discounts to the email address I gave them, which fortunately I rarely read.
Poor customer service! They send you coupons galore but site does not allow you to apply them. Very dissatisfied! No help at all when I reached out to them.
As a plus size woman I am always looking for cute comfortable and affordable clothes. I have got several outfits from woman's within. They will take back what won't fit but their shipping is a little slow.
Tip for consumers:
Shipping is a little slower
Products used:
Coats, shirts, pants
I have ordered from this site for years now and I've never had a negative experience. Some of the clothes are not the better quality you would get from higher end online stores, but you can always return your purchase without incident if it doesn't meet your expectations. For every day casual clothing for plus size women, this is the place I shop.
I found woman within thru Amazon. When I got my order, they had included their own magazine. I was immediately accepted for a WW credit card. I love the stylish clothing for us bigger girls. I have had 4 abdominal surgeries and this year a neck surgery. I have gotten bigger over the last couple of years cause I can't exercise like I would like to. It's great to have a place to buy clothes that don't just say "potato sack".
I have bought several things here over the last year or so for the larger ladies in my family and each and everything has been lovely quality and great prices. You almost always find coupons that have sizeable discounts. The quality of the clothing is as good as any store but a lot better value! Great shopping!
I read in this website a review that doesn't show the lady very satisfies about the products.
She should realize that they have an excellent service, but if she decide to buy cheap cloth
And invest very little money, that's what she will get in any store, like Wal-Mart and so on.
Of course she can buy much better items if she wants to spend more money, some people
Can't like I do!
Tip for consumers:
YOU GET WHAT YOU PAY FOR!
I've ordered from WW many times and have never been disappointed. Be sure to sign up for the emails. I've applied the codes they sent me and bought great t-shirts for as low as 99 cents and dresses for $15. Each season they get new colors of basic items so watch for lower prices on last season's colors and you can get quite a deal.
I really do love Walmart. They always seem to have what I'm looking for at a fair price. BUT when it comes to ordering online, it sucks. It goes down a lot and is very slow compared to the other webs sites I shop at. Sure hope they get that fixed!
I have spent a lot of money over the past 7 years with this company. I am in Australia so delivery charges are very high. I ordered a pair of black denim pants light twill pants arrived The company does not care and will not take responsibility for the mistake. I am caught between a rock and a hard place because to return the product and re order will cost me on far more than the cost of their mistake. They had me they lost me they will never get me again. Beverly Cook NSW Australia
The first time I ordered from them I was unable to get help returning the item and I gave up trying.
The second time I was getting something for my mother-in-law so I decided to try again. It said 40%off so I went ahead. It took me 45 minutes to order because of pop up ads asking me to create an account or buy more merchandise. When I finally got to checkout I found that standard shipping was $18.
Next time I'll skip Woman Within.
By the way, the first review website that shows up if you want to review Woman Within is Consumer Affairs. It showed good reviews and it wouldn't let me create an account.
Tip for consumers:
There is no way I would recommend that anyone buy products from Woman Within
Products used:
Not Skirt and we'll see about jacket jacket
Clothing that actually fits nicely. It is sometimes hard for a woman who has not only wide shoulders but a large bust to find things that fit nicely. I love that they don't cater to just one body type.
I always loved the clothing line. Hut the cost had tripled. I used to get flannels and tops about 24 dollars. But with prices now it 50 dollars with a discount and you cant use your
Coupon with it. But then I get a Coupon in mail it had requirements and I use it right away and it's no good even if I call they say no. I tell them it is way before the date of expiration. It does not go says invalid.
Clothing is now over 24.99 sometimes in the fifties. With 10.00 or more shipping with 1 shirt. I've decided to shop local kohl's or other places and lose weight. It's a great incentive to not have to shop big sizes. That way I save money.
Tip for consumers:
Prices are high. Shipping has gone ip
Products used:
Non
I order from WOMAN WITHIN occasionally. I like their fashion. The clothing usually fits good. I have ordered a couple items that didn't fit, but it was my fault. Had I read more carefully, the reviews stated the item ran small and to order a larger size. I will continue to order from them, but wish they were a little less expensive.
Was promised $10 off 1st purchase with their credit card. Didn't happen. Called customer service twice. 1st representative didn't even understand the problem, 2nd one understood the problem but had no authority to fix it. Shipping charges are outrageous. If you qualify for free shipping it's limited to $15 and you don't get it automatically. You have to fill out a form, send back to them and wait 3 weeks. Great tactics to promise something that many don't have the time or will to do. Thanks woman within you just saved me $230.85 because I've given up on ordering from you.
Tip for consumers:
I should've read reviews before wasting my time.
Products used:
Didn't execute order for $230.85 because I was given the run around for $10 that were supposed to be credited to the subtotal for opening WomanWithin credit card. Customer service couldn't fix it.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
It clearly states on all invoices returns are subjected to a return fee of $7.50... If you can't read, that's your problem not theirs... If you don't know your size, ask, don't guess and get mad because you don't know how to size yourself... And PayPal... That's all online... "You" made the mistake... Why should women within or anyone pay for 'your mistake'...
I initially thought this site was for grandmas who wear house dresses but I'm now hooked! They have some really good deals. Also, their swimwear is amazing. As a plus size woman I have a hard time finding swimwear that looks and fits good. Their selection is great and I am now a regular customer!
It's difficult to find quality large size clothing that isn't astronomically priced. Woman Within has good quality clothing for large women and their prices are affordable... especially during sales! I've never had a problem with the items I purchased (sooo many items!) and the shipping and packaging is great. The website is good about indicating when things are no longer available or on back order. If this is your market, Woman Within is definitely worth a try. I love it!
I have never had a problem with Woman Within. I first ordered from them about 9 years ago: two shirts. One was fine, the other came with a spot. I sent it back for a replacement, which came in a reasonable time and was fine. I still have both shirts. About 4 years ago I ordered a bra. It came in a reasonable time and is great. I just ordered another shirt and a pair of pants from them. I came here for reviews because even though I placed the order last Thursday, today (Monday) it is still being "processed for shipping." Other places would have shipped it by now. But I will wait and see since I have not had any problems before.
I ordered a pair of jeans from this company last june. I ordered 1 but received and was billed for 2. Neither package had a return slip enclosed so I couldn't return them for a refund without paying the postage myself I called and texted so many times. They kept promising me the return slips but they never showed. Now it's september. I know I'm never getting my $40 back. That's a big chunk when my whole income is $8000 a year from SS
Tip for consumers:
Just don't. The clothes are actually really pretty. You'll just never see them
Products used:
None
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.
I wanted jeans that are comfy, long enough, and most importantly are looser around the knees! Yell I'm vain. I have had one full knee replacement, and other knee very soon. I am overweight and both of my knees have been super swollen for at least 2 years! Now the one knee is just got loose fat, blah, blah around it. The other is just big, ugly and swollen still. These...
I've gotten some nice and very comfortable plus size clothing from WomanWithin. I prefer my duds on the loose side, and their caftans and underwear are very comfortable and durable. They've lasted well through several washings and stints in our electric dryer. They don't shrink or wrinkle. I shall continue ordering from them as I find things I like.
I Love this store for just your everyday casual clothing. Good prices, most of the time and fast shipping and pretty good return policy. Even the sizing is pretty accurate. I find most of the clothing fits me the way I expected it to. If you are a plus size, I highly recommend trying Woman Within.
I have been ordering from Full Beauty and Woman Within for several years. I can always find what I need and if they don't have it in stock, I do get a notification email. Since Covid -19, my delivery date has been as promised but I wait patiently, because I know my package is coming. No complaints
Thank you for making my order right, I was worried you would not. My earlier low rating is now a 5 star. Thank you for making it right. I do appreciate it very much. I am looking forward to ordering again.
Products used:
I am happy with the products that came, it's just that 4 of them never came and I can't get ahold of the company to find out if they are going to reimburse me or not.
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.
I can always find what I want at Woman Within! Great prices and selection. If you have a question about an item can call their toll free number and get assistance. Have always had great Customer service when I have called.
I have purchased from them and so far everything worked out just fine. I don't have anything to complain about. Yhey took my order and sent it out on time and it was delivered in good condition.
A happy and satisfied customer
Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.
Thank you for your honest review! We appreciate your time and business!