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Wordans has a rating of 3.2 stars from 64 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans most frequently mention customer service, and good quality. Wordans ranks 32nd among Wholesale sites.
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I have a hard time finding tall shirts that are reasonably priced for my 6'5" son. These are Both, and they are a great quality. I have purchased many shirts from them for my whole Family and have never been disappointed.
Bought a product from Wordans with a free pickup in their offices in Barcelona. Offered myself on the date and timeframe communicated to me. Employee tells me at the door, I need to come back another time because the signature person is having a pause... Get sent back on the street as there is no opportunity to wait and get the door slammed without a better solution. Following up to get a refund on the paid package they could not hand me over during their communicated timeslot, Wordans keeps replying next to the question asked and remains responding late with no solution provided for the questions asked. It is a shame how low the quality of the service is, seeing the apartment office and attitude of the guy at the door, this looks like a scammy company with 0 service post-sale.
I ordered six items but one of them got cancelled because of backstock and they gave me a coupon for the value of the item cancelled but i wanted a refund. Thankfully Andre was there to quickly run me my refund.
Date of experience: November 13, 2020
Got a phone call from Adiel today as I had some items in my cart & he was just checking in to see if I needed any help. Had a great conversation with him & he was super friendly. I tell you, Texas is definitely missing Adiel today :) Great Job!
Date of experience: December 8, 2020
I incorrectly purchased an order, hence i wanted to cancel it and receive a refund. I contacted customer service and told them the issue. I was contacted less than 12hrs, by Andre, who guaranteed my issue would be handled, and it was done right away. The communication i received from him was honest and proper. It was amazing knowing that i was backed up from my mistake and got dealt with properly. I will be shopping again.
• Cianna D.
• Grateful
Date of experience: November 12, 2020
I ordered tee shirts from Wordens website using the choices that Wordens provided to online customers. I received the wrong color tee shirts from Wordens. I tried calling and no one answered the telephone because it was after 5PM. I emailed them and identified the mistake they made and pointed out that their website had offered one color which I ordered from but that the tee shirts I received were a different color. They then went and corrected the problem (changing the color I ordered to a different color) that I pointed out on their website and made it like it was my fault in ordering the wrong color tee shirt. After four to five subsequent emails attempting to clarify what had happened, I still received no satisfaction in terms of receiving the correct color shirts that I ordered. I will not order anything from them again.
Date of experience: October 19, 2019
Thank you to Wordan's who made my customer service experience stress free and positive. My items were on backorder and I was quickly refunded and notified immediately. Thank you to the Wordan's team including Andre for this stress free encounter!
Date of experience: November 9, 2020
A few of my items got cancels right after purchase because of stock shortage, but I was helped by Andre and was quickly given a coupon with free shipping included. Very helpful.
Date of experience: November 11, 2020
Anna from the logistics department wonderfully helped me with my tracking issue! Completely nice and understanding the whole time. Great customer service Anna thank you!
Date of experience: November 14, 2020
After a portion of my order was cancelled, I emailed Wordans and Andre was so accommodating and helpful! We resolved the issue quickly and efficiently thanks to him. 10/10 service!
Date of experience: November 12, 2020
The items I received were very good quality. Customer service was amazing. I had a problem with one of my items and Mig helped me resolve this issue very fast! She was super kind.
Date of experience: November 23, 2020
This company is definitely a fraudulent and a rip-off I ordered are cardigan sweater back in February 2018 never received my item in the mail I tried to reach out I tried to contact them nothing this company does not even have a appropriate telephone number to contact they business or talk with a staff representative but they got my money directly it came right off my card in my checking account. NEVER EVER AGAIN THEY DON'T EVEN EXIST IN MY BOOK. I TRULY HATE THIEVES AND I DON'T PLAY SBOUT MY MONEY BEING STOLEN FROM ME! IF THE RATING HAD A 0. THAT'S WHAT EXACTLY WHAT I WOULD GIVE THIS COMPANY
Date of experience: January 3, 2019
I paid for my order May 22nd 2018, never received it. Now they issue this statement - well, they stole from me the last day... I bet before they kept being as dishonest as before. A scam company to be avoided:
"Since May 23,2018, NEEDEN.COM Inc. became the official licensee of Wordans.com in the US. Therefore, NEEDEN.COM Inc. can't be held liable nor responsible in connection with any matter arising from the use of Wordans.com prior to May 23,2018, including all orders placed before this date on Wordans.com. All requests regarding the use of Wordans.com prior to this date must be addressed to the former licensee of Wordans.com which is WORDANS USA LLC (401 WEST BAY PLAZA, PLATTSBURGH, NY *******)."
Date of experience: January 30, 2019
Their customer service is great! I emailed them and got a quick and extremely helpful response from Andre. I really appreciated this and it made my experience with them so much better
Date of experience: November 12, 2020
I stumbled upon this website online, after trying to find any sort of relief/help to get more inventory in. The coronavirus has depleted anything I had saved, got behind on credit card payments, my credit has taken a hit! Was almost ready to shut my doors for good, not launch my clothing line I had been preparing for, for the last two years. Then I found this website, cute blank clothes to sublimate on, great quality too! And multiple options to pay! I was approved immediately by one of them, got to pay my whole order in 4 payments, instead of one lump sum! I cried, I cried for hours over this (I'm not a crier either ) I didn't have to shut down my dream, my blood, sweat, and tears for the last almost 3 years to get up and running! It was seriously a dream come true! My "worthiness" wasn't determined by a number that even one 30 day late credit card payment can plummet it, making it appear you don't make your payments! In these crazy, uncertain times, this was the light of hope I needed!
Date of experience: September 15, 2020
This site has become my go-to for all my apparel needs for my business. They offer great pricing and fast shipping.
Date of experience: January 4, 2023
I wish they still had Gildan or Hanes because they fit much better I need extra large tall. I went with a different brand I never bought before it's fit what could be a little bit longer
Date of experience: September 15, 2020
As usual, Wordans always comes through with quality tees and sweatshirts! Delivery is speedy. Overall, a great blank supplier for my small business!
Date of experience: January 1, 2023
Hello Karesha!
Thank you for the review!
Two of my items were on back order and Andre got me a refund within one day! The process was quick and easy. Thank you!
Date of experience: November 12, 2020
I was missing an item in my order but he was quick to respond and helped me resolve it quickly. Awesome!
Tip for consumers:
be aware the shipping cost a lot even though the items are cheap
Products used:
hoodies sweatpants
Date of experience: January 1, 2021
Items were easy to order and fast delivery. Didn't have any problems when I had to return an item.
Date of experience: March 2, 2023
Hello Amalia! Thank you for sharing your experience! We are glad you are happy wiith our service!
The items were great! I was missing one item but Mig helped me out in no time! Super helpful! Will definitely buy more items in the future :)
Products used:
Shirt and hoodie
Date of experience: January 6, 2021
We didn't receive our package and moved and emailed customer service never got back to us. $150 worth of clothes never received any credit for
Date of experience: August 30, 2020
Dear Customer,
First and foremost, I would like to express our sincere apologies for your experience. We at Wordans make sure our customers are always satisfied with our service and customer experience.
I am sorry to read that we did not meet your expectations and please, rest assured that this is not the level of service that we aim to offer. We value our customers deeply and your feedback is extremely important for us, as it will help us improve our services.
Please email me at tadzio.pasqualini@wordans.com to discuss this further and resolve your issue.
I am looking forward to hearing from you and once again, my sincere apologies.
Best regards,
Tadzio Pasqualini
Head of Customer Experience
Wordans
Great experience from the easy ordering process to the telephonic updates. Real professionals and very competitive prices..
Date of experience: November 1, 2022
Hello Steve! Thank you for the review! We are glad you are happy with the service we provide✨
Easy ordering. Timley delivery.
Well made shirts, good price.
I've used Wordans twice and would recommend their products.
Thanks Wordans.
Date of experience: September 6, 2022
Hello David!
Thank you for your review, we are happy to provide you with the best service ✨
Cheap wholesale products for everyone. Bulk discounts, no minimum. Buy at crazy wholesale prices.
Hey Mindy! Thank you for sharing your experience! We are glad you are happy with our service