Working Class Heroes has a rating of 4.8 stars from 2,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service, and next day. Working Class Heroes ranks 15th among Skateboarding sites.
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Wasn't sure as never heard of the site but was exceptionally, great price for some Carhart jeans, perfect condition, great delivery and full refund when I returned (as they were too big for me), would happily use again!
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
I am 72 so not the customer you would expect to be shopping hear.
Found them by accident on the web looking for a pair of The North Face slippers.
Service was that good I ended up going back and buying my wife a pair.
In particular I liked the " how it all began " enclosure. Sent with the goods.
No southern firm would dare to send that out to a customer!
Good luck to them.
Great selection of Carhartt tees - found the one I was looking for also for a very good price, arrived quickly. Perfect thank you
Tip for consumers:
Very easy to use - good stock of all makes, good price and delivered quickly.
Products used:
Carharrt tee $#*!
I came across your website when a retailer had sold out of the item I required. The item was on Amazon but was being retailed for £20 more. The delivery and price were met and above my expectations. Especially during the week leading up to Christmas.
Thank you.
I didn't receive a confirmation email straight away. I waited until the next day to query this. I messaged on Facebook and got a response within 15 min apologising for the lack of email and letting me know my order had been processed. While typing a response back thanking them, the order arrived at my work anyway. Amazing customer service!
Ordered mid day Monday, delivery received at home on the Tuesday, and i didn't pay extra for a quick delivery. There was a really nice friendly note in the parcel too, which i liked.
The price i paid was cheaper than advertised on the web site
Good luck with your business.
Very pleased customer
Very helpful business, I made an enquiry about a type of product and they dealt with it promptly and professionally. The advice was unbiased which is a real positive for me! I highly recommend this business.
Great service and great product. I had looked at loads off other sites, but WCH had the specific North Face Jacket I wanted-in the right colour and at the best price. Delivery was spot on, as were the courtesy emails etc. Highly recommended and will definitely shop there again, really nice customer focussed experience.
Next day delivery though I didn't select it nor was expecting it next day on a Saturday as well! Delivery is cheap and even free if selected. Will definitely recommend. Looking forward to the female range.
Excellent service and delivery. Great little note included made service feel personal.
Praised on twitter and got immediate thanks - deepens customer relationships (I'm a retailer myself)
Only (very) slight negative is website - a little bit clunky.
Excellent service. Product as expected, communication throughout as should be, delivery times met, price competitive and ability to pay by PayPal. Well done - have recommended and will use your service again.
Wonderful service and excellent updates on delivery times. Would definitely use again. Well done, a great discovery.
I didn't expect anything else from a team of people from my home town, which I didn't know at the time of ordering.
Price search on product took me to this site. Best price, liked the personalised delivery note, well packed, good information on stages of delivery and received before day expected. Simply brilliant. Well done guys - this is how service should be.
Excellent customer service from order through to delivery. I thought the letter included with the order was a nice personal touch. My order is a Christmas present for my son, I know he will love them (Kyle Walker Vans) as they were top of his Christmas list.
Purchase made from the website which was extremely simple to navigate and I found the item I required for a cheaper price than anywhere else! From payment to a very fast delivery time, this was an overall superb service I will definitely visit again soon. Top marks!
Awesome selection of wares at great prices, well happy, cheers! Spoke to the gang at the shop who were patient and helpful, big thank you!
Tip for consumers:
Go all Dale Winton and supermarket sweep while you can
Products used:
Mentley jacket
Delivery of trainers was prompt. Unfortunately, they were too big and the colour didn't quite match what was on the website so I returned them.
This was my first ever order but I can safely say that it was certainly completed successfully, efficiently and professionally... I contacted the store by both phone and email with a query regarding delivery timescales and received a courteous and helpful response. I will certainly shop here again.
Thank you
Wow, in today's internet shopping world it can be difficult to differentiate, but these guys have! Nice personalised message with delivery, that was more prompt than expected...sounds to good to be true, well it's not - Working Class Heros have made it to my Favourites in my browser, now that's praise.
The jacket was sold out pretty much everywhere apart from this website. Not only i was excited to find it here, but it was also at a cheaper price. The delivery was faster than expected and got it the next day after ordering. Very pleased overall and will definitely use it in future.
This was the first time I have ordered from Working Class Heroes, I found their prices lower than other sellers. My order came very quickly, well packed and exactly as ordered. I am highly satisfied and would recommend ordering from them, I will definitely be ordering from them again. Thanks for excellent service.
Placed an order on a Thursday for next day delivery, eventually received the item the following Wednesday - Tracking number provided showed no updates - Contacted the customer service via the help email several times - Was ignored - Contacted via their facebook page and eventually received a response stating they would refund my next day delivery payment ( which they did promptly) and they look into it - Didn't hear anything else and then my delivery just turned up nearly a week later. There was no follow up email to check I had received my items or explanation as to where my items had been. I just received an automated email to leave a review?! I had been recommended this store by 2 of my friends who are very regular customers with them, however this experience and lack of customer service left me really annoyed, disappointed and not what I was expecting.
Awesome, cheap as fudge prices compared to other online shops, next day delivery was cheap too and came early next day and got a lovely letter from runners of the shop that made me laugh and was personalised with my name! Loved it
Having been let down by another company I was struggling to find the shoes my son wanted for his birthday. The guys at Working class heroes not only had the shoes but got them to me in time for the birthday. Also, there was lots of communication throughout the process. I am happy to highly recommend this company and will use them again.
Quick delivery, and the product was exactly as I wanted it to be.
If the need for finding people to send free stuff from time to time is there, please choose me! I would sponsor your content in heartbeat.