• Working Class Heroes

Working Class Heroes

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Overview

Working Class Heroes has a rating of 4.8 stars from 2,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service, and next day. Working Class Heroes ranks 15th among Skateboarding sites.

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Positive reviews (last 12 months): 96.2%
Positive
153
Neutral
2
Negative
4
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How would you rate Working Class Heroes?
Top Positive Review

“Great!”

Toby G.
9/27/24

Wasn't sure as never heard of the site but was exceptionally, great price for some Carhart jeans, perfect condition, great delivery and full refund when I returned (as they were too big for me), would happily use again!

Top Critical Review

“DO NOT BUY FROM THIS SITE”

Alla D.
2/3/24

I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.

Reviews (2,164)

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Jade R.
3 reviews
0 helpful votes
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December 13th, 2014
Verified purchase

I think Tom, Rob and Chazza have got this business down to a T. What a excellent service.
These guys offered the best price for the item I bought and it was delivered so quick! The note they leave with your item really made me smile, and even the smallest touch of handwriting your name makes such a difference.
Good job guys. (I like to think you didn't make up the story of chazza stealing a monkey) xx

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Maddy M.
1 review
0 helpful votes
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September 12th, 2017
Verified purchase

I ordered a pair of shoes for my boyfriend's birthday - they were a very reasonable price and came really quickly! Unfortunately they didn't fit him, so I sent them back for free and ordered the next size up, which came just as quickly! Really pleased with the whole transaction - amazing service!

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Andy S.
5 reviews
0 helpful votes
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January 5th, 2018
Verified purchase

Great first time customer experience, speedy delivery, items in perfect condition, one jacket was too big so returned, free, for an exchange in a smaller size, this came a few days later, again free, and was spot on.

Would wholly recommend and will definitely shop here again.

Credit where credit is due - made a great first impression WorkingClassHeroes.

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Mickey N.
2 reviews
0 helpful votes
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March 5th, 2019
Verified purchase

Expedient service and most of all I received a very heart warming message from the team for my first order. Always good to understand the genesis of the company. No complaints at all and will recommend.

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Nicolle W.
1 review
0 helpful votes
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August 4th, 2016
Verified purchase

My order of a Fjallraven Greenland backpack (small size) arrived within a couple of days. Frankly, I was a little worried about what would actually turn up in the post because the price was about 20% less than the RRP. Thankfully, it was exactly as expected - no issues. I would definitely order from this store again on the basis of their competitive prices and free delivery.

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GB
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Found some Clarks Wallabees at a great price, ordered them and they arrived in no time - great service!

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firbank U.
1 review
0 helpful votes
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April 5th, 2017
Verified purchase

Ordered a pair of 32" trousers for Grandson, unfortunately they were too wide for him. Contacted working
Heroes by phone who advised us to order a pair of 30" and return the 32" ones for which we would be
Refunded. We were instructed how to get the printed return address. The 30" waist ones fit him perfectly
And he is very pleased with them. We like the friendliness and efficiency of the Working Class Heroes very
Much. Enjoyed the treats packed with the trousers, thank you.

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Andrea W.
17 reviews
0 helpful votes
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September 22nd, 2018
Verified purchase

Not working class heroes' fault, but the delivery time to Switzerland was 10 working days, not the 3-5 promised by Royal Mail. I was very satisfied with the whole shopping experience, my only suggestion is to warn shoppers in the continent that the delivery times might wildly differ.

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Crewza C.
1 review
0 helpful votes
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June 19th, 2017
Verified purchase

Thank you for the First Class service.Ordered on day one delivered promptly on day 2.Love the Strawberry Refreshers as a nice little extra (Yum my favourite) and the note of introduction that put a smile on my miserable face.Ralph.x.Who likes Lager (with Lime sometimes which is sacrilege) +.

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Winko M.
1 review
0 helpful votes
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June 23rd, 2015
Verified purchase

Looking for a Bellroy 'Hide & Seek' wallet, the Bellroy site listed Working Class Heroes as a stockist. When I telephoned to check availability, my enquiry was professionally handled to the extent I asked to purchase there and then. The lady I was talking to politely informed me that I would have to buy through the website, which I immediately did, at a discounted price, even including express delivery.
Email confirmation of the order was quickly received and my response re-stating my desire for the larger size immediately acknowledged and acted upon.
Order despatch was confirmed and little more than 24 hours after making my initial enquiry, I was in possession of my Bellroy wallet - which is superb.
A pleasurable purchasing experience with a company that I have no hesitation in recommending to all.
10/10!
Conscious that er., but when I asked to buy over the phone, I was..

Thumbnail of user andyt351
Andy T.
4 reviews
0 helpful votes
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April 6th, 2017
Verified purchase

Came across WCHs whilst on a trip in the area and was very glad I ventured in. The helpful, friendly staff made it a nice relaxed atmosphere - I was even offered a bottle of beer! Great selection of good quality clothes, with good prices too. I have since used the online ordering system a couple of times. The clothes I wanted were in stock and delivered as promised. No need for any returns at all.
All in all a great experience. Well done guys - keep up the good work!

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Ime E.
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

I had the best experience shopping with WCH. I found exactly what I wanted, at a great price with next day delivery. It was fab! Excellent service, and a great rewards programme. I look forward to making future purchases.

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Gabriel O.
12 reviews
0 helpful votes
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October 24th, 2017
Verified purchase

They were great, great prices, great range of products, fast postage and I especially loved the leaflet explaining who everyone working for the company is and what they do! My product arrived after 2 days even though I chose 3-5 day so I couldn't recommend them enough I will definitely be back for more.

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Dave B.
18 reviews
0 helpful votes
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July 24th, 2017
Verified purchase

Great site. Feels very well ran and by an actual group of humans who care about getting good clothing out to customers.

I shop on here a lot and have recommended it to a few friends who have started shopping on here.

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Dave N.
13 reviews
0 helpful votes
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September 17th, 2018
Verified purchase

First time using the website, found the shop through an Instagram ad, was wary at first but after looking through the shop and reading of the background I thought I'd give it a go. Price and delivery can't complain. Will buy again.

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AdamG P.
1 review
0 helpful votes
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September 28th, 2015
Verified purchase

Good old honest customer service!

Ordered a North Face jacket (L) however was contacted promptly by Edd to say that they couldn't find the (L) in stock as it was the last one available online. As a result, Edd recommended several other sizes and variations of the same jacket, of which, I decided to go for the same jacket in (M) and it fits perfectly!

Super impressed by the price, level of service, responsiveness and humour of the team. I have been, and will continue to recommend WCH!

Thanks, Lads!

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Chirs A.
1 review
0 helpful votes
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August 8th, 2017
Verified purchase

Really thrilled with the fast delivery speed, really annoyed by the inclusion of a "free" gelatine-based confectionary in the parcel. If I wanted dead animals delivered to my home, I'd order leather shoes or a steak, not a canvas backpack.

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Col A.
1 review
0 helpful votes
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January 5th, 2015
Verified purchase

Ordered a Nixon "Tangent" watch between Xmas and New Year. The watch itself is awesome, and Workingclassheroes had a significant discount in their Winter sale. I got confirmatory e-mails from the website and a separate e-mail from one of the guys in the shop soon after I'd made the order. The watch arrived a day later, securely delivered! Amazing kit on the website with great, efficient service. Cannot fault these guys- will be ordering more in the future.

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Jazmin B.
2 reviews
0 helpful votes
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October 27th, 2017
Verified purchase

Trusty, fast and friendly.

I was wary of spending £100 on a jacket from a site I'd not used before but was quickly reassured by quick google search, as well as a fast and friendly email.

Product is exactly like picture and delivery was speedy. Would defiantly by again.

Thanks.

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George F.
16 reviews
0 helpful votes
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July 8th, 2018
Verified purchase

I went to working class heroes website to buy a patagonia t-shirt I'd seen in a high street shop, they were selling it cheaper than the high street as well as patagonia themselves. Easy to use website, quick purchase and the order arrived promptly and I'm very satisfied with the overall quality.

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Mikeyjm O.
1 review
0 helpful votes
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March 26th, 2014
Verified purchase

The price for the authentic shoes was excellent. There was no delivery cost either and I would recommend them to others everyday of the week. Plus the personal letter from them explaining who they were and signed by them was a very nice touch! Very happy and will ship with them again.

Thumbnail of user willl297
GB
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I have since sent back the item for refund. I've not yet got confirmation that the item has been received and whether a refund will be possible.

Thumbnail of user benm1094
GB
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

From making the order to receiving the item, WCH is a super pleasant experience, mega shop for all your outdoor gear needs

Thumbnail of user mattc1154
Matt C.
12 reviews
0 helpful votes
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January 6th, 2017
Verified purchase

This was my first time purchasing from Working Class Heroes - I wasn't aware of the site before this. I came across the site when searching for a specific item, to find that they stocked what I wanted for a cheaper price than elsewhere. The website was simple to use and delivery was quick and easy. I'll definitely be coming back soon!

Thumbnail of user ians977
Ian S.
6 reviews
0 helpful votes
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June 24th, 2015
Verified purchase

Found Working Class Hero's by chance looking for a Bellroy wallet, they had priced it extremely well so I purchased it, it was ordered on the Sunday evening and it arrived on the Wednesday and that was the free delivery (cos you can't beat, free delivery!). There's loads of gear on their Site and good prices, check them out. Cheers Guys

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