• Working Class Heroes

Working Class Heroes

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Overview

Working Class Heroes has a rating of 4.8 stars from 2,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service, and next day. Working Class Heroes ranks 15th among Skateboarding sites.

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Positive reviews (last 12 months): 96.2%
Positive
152
Neutral
2
Negative
4
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How would you rate Working Class Heroes?
Top Positive Review

“Great!”

Toby G.
9/27/24

Wasn't sure as never heard of the site but was exceptionally, great price for some Carhart jeans, perfect condition, great delivery and full refund when I returned (as they were too big for me), would happily use again!

Top Critical Review

“DO NOT BUY FROM THIS SITE”

Alla D.
2/3/24

I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.

Reviews (2,164)

Rating

Timeframe

Other

Thumbnail of user rossp165
California
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Easy process.

Fast delivery.

Happy with product.

Thumbnail of user jeremyw983
GB
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

Super fast ordering and delivery process. Will definitely be using Working Class Heroes again...

Thumbnail of user veryp17
Very P.
1 review
0 helpful votes
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April 13th, 2016
Verified purchase

I purchased a Patagonia Torrentshell Waterproof Jacket - Black at an amazing price. Navigating around the website and making the purchase was an absolute breeze. Being so competitively priced, I chose to pay extra for the next day DPD Premium Next Day Tracked delivery - which I was able to track as soon as my order was dispatched.
Overall - An excellent experience and very pleased with purchase.

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Scot N.
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

Really happy, 2nd purchase and I'll definetly be back. Great products, excellent prices and service.

Great customer experience from product through to price to ease to order through to fulfilment.

Nice job Hero's

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Paula M.
1 review
0 helpful votes
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August 16th, 2017
Verified purchase

Couldn't fault this company at all. I placed my order at 12.15 pm on the Wednesday and it was delivered at 9.15am the next day! I received regular emails about the status of my order and I was delighted with my purchase. I am very happy with the service I received and I wouldn't hesitate to use them again. Brilliant! By the way the chewy sweet bar was a nice touch, thanks Tom

Thumbnail of user roryk29
GB
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

A quick and profession service as always. Very satisfied

Thumbnail of user ivanders
GB
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

Delivery was in time. Updated all throughout the transaction.

Thumbnail of user emmat512
GB
1 review
0 helpful votes
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January 7th, 2024
Verified purchase

Quick delivery, very happy with purchase. Would recommend.

Thumbnail of user richb654
Rich B.
4 reviews
0 helpful votes
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January 3rd, 2020
Verified purchase

Extremely happy with my purchase. Communication on status of my order was fantastic, and item arrived quickly. Great prices, will definitely be shopping here again

Thumbnail of user debsf1
Debs F.
2 reviews
0 helpful votes
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July 31st, 2018
Verified purchase

Great site, with helpful info on fit etc.
Nice little delivery note that introduced the team.
Felt very personal, not like some big corporate type site.
Free returns most welcome.
Awesome.

Thumbnail of user paulw3404
Paul W.
1 review
0 helpful votes
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April 20th, 2018
Verified purchase

Excellent range of clothes and footwear, with a brilliant service. Bought from you numerous times now and have never had any issues. Always the first place I look when I'm shopping online.

Thumbnail of user iainp22
Iain P.
2 reviews
0 helpful votes
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March 27th, 2017
Verified purchase

Fantastic experience, asked a question on Facebook and got quick response.
Website easy to use and great choice of products at very reasonable prices.

Thumbnail of user maureens791
Maureen S.
4 reviews
0 helpful votes
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October 12th, 2016
Verified purchase

What a delightful company to do business with, I will definitely be using them again. Thank you Adam for your help with my recent purchase, keep up the good work.

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SteveD I.
1 review
0 helpful votes
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January 20th, 2015
Verified purchase

Bought the Adidas Jack 2 hiking boots cheaper here than anywhere else, and delivery and service were spot on, no issues whatsoever. Would recommend this retailer

Thumbnail of user jb2669
J B.
1 review
0 helpful votes
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December 17th, 2017
Verified purchase

First time customer. Great selection of products, decent prices. Excellent communication/order status via email. Item arrived in time stated. Keep up the good work.

Thumbnail of user thecolourclearw
TheColourClear W.
1 review
0 helpful votes
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December 1st, 2017
Verified purchase

You legends are prime examples of customer service. Loved the small touches you've done, keep up the brilliant work. I am going to be repeat custom. Cameron

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Ewan L.
1 review
0 helpful votes
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July 17th, 2017
Verified purchase

Great service, very personable, and the products were top notch. All delivered very quickly too. Will definitely be ordering from Working Class Heroes again at some point!

Thumbnail of user ollief31
Ollie F.
2 reviews
0 helpful votes
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April 19th, 2017
Verified purchase

Nice site, good products, friendly approach across all channels and the price seemed very reasonable. Bonus was that there was also free delivery. Would happily use again.

Thumbnail of user topsyh
Topsy H.
1 review
0 helpful votes
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February 20th, 2017
Verified purchase

Excellent service prompt delivery. Unfortunately the Asics shoes we bought were too narrow so were returned however I would not hesitate to use working class heroes again

Thumbnail of user johnm15370
John M.
33 reviews
0 helpful votes
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March 17th, 2015
Verified purchase

A warm feel to this shopping experience, they obviously put customers first. Price was best I could find, Delivery was supersonic and free! Can't beat that really can you!

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Pauline L.
1 review
0 helpful votes
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September 7th, 2018
Verified purchase

What an excellent company. I bought a waterproof for my son and loved the letter that came in the parcel. Ok it's just marketing but it made me feel good about my purchase!

Thumbnail of user tomt1417
Tom T.
17 reviews
0 helpful votes
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August 16th, 2015
Verified purchase

Working Class Hero's were quick to send my order out and it arrived in no time at all with a nice personal message from the guys that run the store. Excellent service

Thumbnail of user matth1356
Matt H.
12 reviews
0 helpful votes
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June 26th, 2015
Verified purchase

I initially ordered the wrong size, so I posted them back and the money was repaid to my credit card within a few days. Very good customer service. Their Emails kept me informed about everything.

Thumbnail of user bech21
Bec H.
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Fast delivery, reasonable prices lower than competitors for same product that I bought. Overall very happy with my experience with working class heroes and would use them again.

Thumbnail of user ki229
K I.
2 reviews
0 helpful votes
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December 27th, 2017
Verified purchase

Great customer service - fast updates on my order. Next day delivery was perfect, especially during the busy Christmas period! Price was also better than everywhere else.

Thank you very much.

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