• Working Class Heroes

Working Class Heroes

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Overview

Working Class Heroes has a rating of 4.8 stars from 2,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service, and next day. Working Class Heroes ranks 15th among Skateboarding sites.

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Positive reviews (last 12 months): 96.2%
Positive
153
Neutral
2
Negative
4
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How would you rate Working Class Heroes?
Top Positive Review

“Great!”

Toby G.
9/27/24

Wasn't sure as never heard of the site but was exceptionally, great price for some Carhart jeans, perfect condition, great delivery and full refund when I returned (as they were too big for me), would happily use again!

Top Critical Review

“DO NOT BUY FROM THIS SITE”

Alla D.
2/3/24

I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.

Reviews (2,164)

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Thumbnail of user frankm2903
Frank M.
1 review
0 helpful votes
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July 5th, 2016
Verified purchase

I really liked the product, the T was a simple, cool design and fits well! The delivery time was very short and always like the personal touch of just a short note written from the guys. Would highly recommend!

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Aiden Y.
1 review
0 helpful votes
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December 14th, 2016
Verified purchase

I was so impressed with the service I received from workingclassheroes, it's honestly been one of the best online shopping experiences I've had. I'd been searching around trying to find a pullover camo coat for my boyfriend's Christmas present, and the one I found on this website was not only exactly the style I wanted, but also perfect quality, and way cheaper than the price on the brand's own website. Plus the delivery was reasonably priced and super quick, and the drumstick candy bar I got in the package and the handsigned letter from the company were such lovely extras; they're the kind of personal touches I really love in customer service. I will 100% go straight to this website again if I ever need a similar product, and I'll definitely be spreading the word.

Thumbnail of user neilt190
GB
1 review
0 helpful votes
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October 4th, 2023
Verified purchase
• Updated review

Good stock, easy to search and filter to find exactly what I want.
Good prices and quick to deliver, this store has been a great find for me.

Another good experience
September 29th, 2023
Verified purchase
• Previous review

Quality clothes at great prices. Delivered quickly and safely.

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Julie w.
1 review
0 helpful votes
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April 11th, 2015
Verified purchase

Fantastic Webb site, lots of emails and communication from the staff, very efficient, quick service and delivery of trainers as ordered, son was ecstatic and I was delighted with price and service, will order again from you as the need arises!

Thumbnail of user judithg908
Judith G.
12 reviews
0 helpful votes
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December 30th, 2017
Verified purchase

Excellent service. Ordered son's Christmas present on 22nd and asked for it to be delivered to our holiday cottage which is in the middle of nowhere. Arrived on 23rd and present was there, safely tucked away in requested place. Amazing service and a great price too. Thank you!

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Alan A.
17 reviews
0 helpful votes
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May 10th, 2016
Verified purchase

If I'm honest, WorkingClassHeroes store is probably aimed at the younger man, but they do stock items which interest me and this was my second purchase from them. The Wolverine 1000 mile boots I bought last year came at a very competitive price and are still going strong. The North Face jacket was discounted for it's original price which was why I made the purchase when I did. So, what do I like about this store? The website is great, easy to use. I love the quirkiness of the staff. They obviously love what they do and have thrown their heart and soul into the business and deserve success. I love the little extras thrown into the box. I must say, however, that as useful a comb is to some I am as bald as a coot, so this was passed on! I will continually browse their site and will recommend to others how great these guys are.

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Chloe T.
1 review
0 helpful votes
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November 1st, 2017
Verified purchase

Really good customer service, you really follow up wth your customers and I would be happy to buy shoes form you again and I recommended you to my friends. Really good price too ( liked the candy that was put in the box with the shoes!).

Thumbnail of user jamesj1125
GB
2 reviews
0 helpful votes
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November 10th, 2022

Very good service, product was adequate of what I was expecting, I would recommend this website to my friend

Thumbnail of user heroest2
Heroes t.
1 review
0 helpful votes
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August 29th, 2017
Verified purchase

I bought a North Face Cap that I can't find in France.

The product is incredible, I receveid it very quick (3 days) and i'm very satisfied about the packaging and the informations.

Thanks for all, see you soon!

Thumbnail of user kieronc6
GB
1 review
0 helpful votes
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November 12th, 2022

Was notified my item was despatched a few days earlier than it actually was, but item did arrive within the stated delivery guidance.

Products used:
Boots

Service
Value
Shipping
Quality
Thumbnail of user alicea551
Alice A.
13 reviews
0 helpful votes
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October 11th, 2014
Verified purchase

Great price and really fast delivery. Great online experience and good service - keeping me up to date by emails about my order and my account. Best prices online and great products. Friendly team. Thank you.

Thumbnail of user chrisq614
Chris Q.
22 reviews
0 helpful votes
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August 23rd, 2018
Verified purchase

Definitely would recommend! I live on the other side of the world and the team provided clear visibility of where my package was and kept in touch throughout the process. The package arrived in a timely fashion!

Thumbnail of user martine400
Martin E.
5 reviews
0 helpful votes
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December 20th, 2017
Verified purchase

Bought a jacket I was struggling to find anywhere else! Was sent out and delivered with in days, very personalised delivery giving an idea of the guys running the store which was a nice touch, esspically for an online purchase. Would easily roccomend to friends and family!

Thumbnail of user colhh
GB
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

Found the product I was looking for at a great price. Delivery arrived within a couple of days.

Thumbnail of user stephens2854
GB
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

Great value camping equipment at a very competitive price and fast shipping! Also have a great awards scheme!

Thumbnail of user stevec2658
GB
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Delivered quickly, very clear in what was happening, so all in all was pretty impressed. Recommended.

Thumbnail of user aidanp56
Aidan P.
1 review
0 helpful votes
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May 27th, 2016
Verified purchase

I loved knowing the company's background through the comedic letter that arrived with my order. I also received a sweet both times I've ordered, which I hadn't had since I was younger. I love the customer service; it's the small details that make a business stand out.

Thumbnail of user patrickc1535
GB
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Swift delivery. Great product
I've got to add 50 characters but don't have a great deal more to say to be honest!

Thumbnail of user lucyax
LucyA X.
1 review
0 helpful votes
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December 27th, 2016
Verified purchase

I stumbled upon this shop whilst looking for a specific item and hadn't known of their existence prior to that. The item I was looking for was the best price I could find and there were many different delivery options available which was great as I was able to pick it up at a local DPD point within a shop. There was a thoughtful and personal message inside from the guys from the shop which was a nice touch and really made me feel like my custom was valued. The item I bought was for my boyfriends Christmas and he was over the moon with it. If I was looking for anything similar in the future I would go straight back to Working Class Heroes. Thanks very much again.

Thumbnail of user shayc101
Shay C.
1 review
0 helpful votes
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February 23rd, 2017
Verified purchase

Overall easy! Loved the shopping experience, only complaint I have was that the shipping tracking g was very minimal overseas, after Royal Mail passed the package over to my overseas courier in Aus there was no sort of tracking, very difficult to estimate arrival date.
Other than that just a nag that the box that the shoes arrived in was torn down the side but I understand $#*! happens on hangovers ;)
Round of applause for the notes left in the package loved the transparency and bant's

Keep up the great work!

Thumbnail of user matthewb1923
GB
1 review
0 helpful votes
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November 18th, 2022

The products and delivery are always on point whenever I order from WCH. Quick delivery and customer service best in the business.

Service
Value
Shipping
Returns
Quality
Thumbnail of user scoobyy
Scooby Y.
1 review
0 helpful votes
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April 15th, 2016
Verified purchase

A superb experience once again shopping with Working Class Heroes, my Patagonia Torrentshell rain jacket was at a bargain price and delivered in double quick time. Would always recommend dealing with them and you also build up points towards money off your next purchase. Having had a terrible all round online shopping experience with a certain very well known Manchester store recently, WCH has restored my faith in independent retailers

Thumbnail of user dannyw528
Danny W.
1 review
0 helpful votes
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September 1st, 2016
Verified purchase

Great experience, I like the personal signed letter from the company and the details about the company and very good customer service, Very fast delivery, all round I was super impressed with the team here. Good work people

Thumbnail of user kevint1234
GB
1 review
0 helpful votes
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July 21st, 2022

Working Class Heros have plenty of high fashion items and Brands to choose from, alway's updating with the new and latest trends.

Service
Value
Shipping
Quality
Thumbnail of user joelleg40
Joelle G.
1 review
0 helpful votes
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September 26th, 2017
Verified purchase

Okay where do I starr with these guys. Honestly the nicest, and most personal online shopping experience I have had. And i shop online A LOT. They go above and beyond to add personal touches to your order, they always include a funny letter and the shoes are always high high high quality for a really decent price. Unfortunately I have had to return my items but it was due to my own error and not theres at all. I have been refunded and since then have gone on to use their website again. Again they did not dissapoint. Nice one guys, thanks for going above and beyond.

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