Working Class Heroes

Can't fault them one bit. Very personal and friendly service, they keep you updated with your order every step of the way. Everything is 5* service, even down the the little refresher toffee you get packed in with every order. Customer rewards are fantastic, also another great incentive to keep coming back to them besides the great service they provide. Would never shop anywhere else to buy gifts for my boyfriend. So wish they did ladies clothes!

Nice website, easy to use and very clear stock details. Items dispatched quickly and correctly, seems like you are dealing with people which is always good. Will definately use Working Class Heroes again and will pop in when next up
In the lakes.

This is the 1st time I've used this company & 1st impressions are good, unfortunately I had to send my order back due them being too small.

Product is as described and fine. Delivery took far too long to come, especially considering the 4.99 delivery fee.

Paid for next day. Didn't get it till four days later. No reply asking for refund of express delivery

Great selection of products, delivery was superb, brilliant site. Thank you for describing the work experiences of your team.

Great service and customer care.

I bought two pairs of the same trainers just in different sizes but wasnt sure why the price differed so much.

Anyway very happy with the product and will shop with you again.

Great selection of clothes and reward scheme. Good deals, and fast delivery.

Free returns would send them top tier.

I was a first time user of working class heroes. Everything was 1st class - information about the product before purchase. Kept well informed about delivery etc. Item arrived well packed but not over packed. It looks really nice but as it is for my daughter's Christmas present for her to take travelling next year the test will be in a few months time

My son had seen a North Face jacket he liked, it was more expensive on the brand's website so we ordered from you.The jacket is nice, my son is pleased but it's not a lot of jacket for the money.Delivery was quick, minimal packaging and I would rather give my business to a small operation. 100% satisfied with your service.

A fantastic service, quick and excellent value for money, not to mention the high quality of product. I looked all over for what I wanted and only found it on working class heros- it was cheaper here and had my size. A great site, highly recommended!

Great communication and reasonable prices. Shipping costs are absolutely amazing, and the fact they add a little note with delivery about their history shows how proud they are of what they are doing. Hopefully one day i can visit in person :) Thanks

My purchase has still not arrived and is held up with Royal Mail. I phoned for help on this matter and the phone was never answered despite over 8 calls.
I emailed for help and got a rather pathetic response that showed no customer care whatsoever. I responded to this and voiced my complaint and several days later have still not heard back.
My overall experience is not great to be honest and have doubts about using you in the future if this is the way you treat your clients.

I ordered from the US and I received my package a week later which is great for international shipping, pretty satisfied with that. However, I got the wrong size because U.K. And US sizes are not the same. Also I got charged differently in terms of money. Granted I know I should have done some of my own research and checked before ordering if there's a difference, so I guess it is my own fault. But maybe put a warning or a reference or something to let US customers know there could be a difference in size and price.

Very quick delivery and item as described and good quality. Communication was good throughout with updates. Would order from here again.

Best price for the item I wanted. Always a bit suspicious but WHAM! They were delivered, they were exactly what I'd ordered, superbly packed and I'm wearing them now. You can't ask for more than that. Already recommended them to family, and you don't do that without good reason. Very pleased with the service, very pleased with item. The little touch of telling you about who they are and how they feel about the company is also nice. Very impressed. Will use again for sure.

Found this website through google and so pleased I did! Good price item, amazing service and delivery and this company genuinely value every single customer. If only all online shopping was a pleasure like this has been. Will use again and again from now on. Thank you so much.

Great experience, got the apron I ordered the next day, nicely packed, and even got some bonus candy in there. Definitely going to use working class heroes again when I've got a bit of scratch going spare.

Love buying from this company. Great items and good prices. Also love the fact when you spend you accumulate cash to save on future purchases. 5/5

Great selection, fantastic delivery, and even rewards points. Have used many times and will continue to use.

I really did get excellent service from working class heroes. The product, the reduced price, delivery and no fuss returns, refund and then back again when I finally settled on the large size which I am extremely happy with. A great small business. Its excellent customer service that keeps a business in business amongst other things of course.

Bought from this site as it was a cheaper price then anywhere else which made me sceptical. Delivery was quick and trainers were the same quality as anywhere else. So happy with my order and would definitely recommend anyone to use!

Very friendly efficient service - even a chewy sweet/bar (hint - prefer chocolate) included in the parcel. Price better than competitors at the time but got a similar product for far less earlier in the year. Would use again if price is right

The Service was brilliant... and I thought the marketing letter was hilarious... nice touch... not the usual boring stuff that drops through the door every day!

If we are ever up your way we will be sure to call in

George