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Working Class Heroes has a rating of 4.8 stars from 2,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention quick delivery, great service, and next day. Working Class Heroes ranks 15th among Skateboarding sites.
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Wasn't sure as never heard of the site but was exceptionally, great price for some Carhart jeans, perfect condition, great delivery and full refund when I returned (as they were too big for me), would happily use again!
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Delighted with my first order from WorkingClassHeroes. Great price, great product. I even got a free drumstick bar with my delivery! The guys seem really cool and I'll definitely be a returning customer.
Kings amongst men, loved the accompanying letter describing the guys and business, loved my torrentshell jacket, loved my wham bar, brilliant touch. Be good if they could source desperate dan bars. Top job
I am always happy with the products and fast delivery from working class heroes. The products are always top notch and the staff are more than willing to help with any questions you may have. I cannot rate these guys highly enough, will continue to buy from again and again.
Good advice on shoe size. I normally buy size 12 in Nike and Adidas. Novesta size 11 is a perfect fit for me.
I was at first slightly hesitant as a new customer...but that's just me.
The service was excellent and the updates were also very good.
I am already recommending Working Class Heroes as I was very impressed. Thank you
Very impressed with the whole experience and the speed in which my order arrived in particular. The note enclosed with the order was a really nice touch. I would definitely use this site again and recommend to others.
Have bought a few items from working class heroes now and the overall level of service is faultless - delivery times are fast and the customer service from the crew at working class heroes is excellent, cannot recommend working class heroes highly enough (and this is coming from someone who used to work as a customer services rep for a leading internet retailer)
Always banging garms, speedy delivery and the rewars side plus their extra 1% to the planet commitment is fantastic
After a long search found your website and could not believe that the shirt was in stock and even better in the sale. Excellent
This is the first time I've shopped here, but it won't be the last, there's a great choice on offer and their delivery times are superb and the little personalised note inside the order from the guys is a great touch, keep it up guys!
I will first point out that I am a pensioner so that many of the brands on your website are not known to me. The item which I purchased is a Christmas present for a somewhat younger person. In my search I was looking for something of reasonable quality in a brand which I recognized. The North Face caught my attention in this respect. The hoody which I purchased was the best price which I could find in a reasonably safe colour. I would happily purchase from yourselves again and will recommend. Many Thanks.
I used working class heroes for the first time to buy my son trainers he liked. After researching the trainers I found the best price for them was from Working Class Heroes. My son is delighted with them and I'm delighted with the price. Delivery to the highlands was not a problem and only took a couple of days. Happy all round and will continue to use this site in the future
Item received as ordered in good condition and in good time. More than happy to order from you again.
Thanks
Products used:
Jacket
I always love shopping from these guys and have done so for about 4 years now. The products are top quality, the prices always competitive and the service top notch - and they're a Cumbrian independent so what's not to love?!
Once goods received I tweeted my comments concerning condition of the box when goods arrived. I am a collector so I expect every part of the goods to be in pristine condition. I advised that you look at your packaging process and as most other vendors do double box the product to ensure this doesn't happen. I ship goods all over the world and wouldn't consider packing as you did. So please pay attention to your social media feeds to ensure you service can be fine tuned to customers feedback or don't bother with it.
A quick and easy transaction! Bought the backpack for my daughter who loved it! The price was cheaper than other sites that I had looked at and the website was quick & easy to use.
Delivery was super fast and I smiled when I read the delivery notes attached!
Service online was good. Delayed order confirmation however. The hat I bought came in good time and has an extremely good quality to it. Would 100% recommend the product to a friend and also the website however this is my first time using workingclassheros.co.uk. Looking forward to future purchases and browsing through their website.
Fantastic service - ordered approx 3pm Thursday 1st Sep and needed shoes for school on the Monday for teenage son. Phoned to check delivery time, guy I spoke to was v friendly and assured me they would be with us next day for a reasonable £3 and they were, with a complimentary refresher bar which I though was a lovely touch
Would Highly recommend working class heroes! Very fast service, highly informative and I didn't need to ask a question once.They had everything covered.I do have one criticism and that was that I couldn't find the option to give you a review on your site the day after my delivery I didn't think I would get the chance as I was desperate to give five stars!
A great store with a range of products that suit my like and dislikes. I've use these guys a few times and the only thing I don't like is the 'wackaging' letter that comes with every order explaining who the staff are. Otherwise they're absolutely perfect!
First class service. From placing the order I was kept informed of the status of my order. The order was placed, despatched and received all in 2 days. You cannot get better than that. Would definitely recommend this company.
Very good service with a personal touch, which I really appreciated. The item I ordered was unavailable in the States. It arrived very quickly accompanied by a personalized letter. Keep up the good work.
It was almost impossible once I'd ticked the delivery option to change it, that needs checking. I wanted to pay for 3 day delivery. It looked as if I'd done so but it reverted back to the 5 day free delivery without my knowing until I'd paid for the goods!
Very pleased with the service from WCH again and had no issues at all with the site. However, I opted to collect my order from a (not all that local) shop as I knew I would be out during the day. Unfortunately DPD have a rather odd rule requiring photo ID to collect a package, when even Royal Mail happily accept a credit/debit card. This meant I had to return to the shop again as I don't routinely carry photo ID and have never needed it for this purpose. Would not use that service again, especially at a cost of £3.
Other than that, will definitely shop with Working Class Heroes again in the future.
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