Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Very pleased with the service from WCH again and had no issues at all with the site. However, I opted to collect my order from a (not all that local) shop as I knew I would be out during the day. Unfortunately DPD have a rather odd rule requiring photo ID to collect a package, when even Royal Mail happily accept a credit/debit card. This meant I had to return to the shop again as I don't routinely carry photo ID and have never needed it for this purpose. Would not use that service again, especially at a cost of £3.
Other than that, will definitely shop with Working Class Heroes again in the future.
Excellent service. Ordered son's Christmas present on 22nd and asked for it to be delivered to our holiday cottage which is in the middle of nowhere. Arrived on 23rd and present was there, safely tucked away in requested place. Amazing service and a great price too. Thank you!
Definitely would recommend! I live on the other side of the world and the team provided clear visibility of where my package was and kept in touch throughout the process. The package arrived in a timely fashion!
Bought a jacket I was struggling to find anywhere else! Was sent out and delivered with in days, very personalised delivery giving an idea of the guys running the store which was a nice touch, esspically for an online purchase. Would easily roccomend to friends and family!!
Okay where do I starr with these guys. Honestly the nicest, and most personal online shopping experience I have had. And i shop online A LOT. They go above and beyond to add personal touches to your order, they always include a funny letter and the shoes are always high high high quality for a really decent price. Unfortunately I have had to return my items but it was due to my own error and not theres at all. I have been refunded and since then have gone on to use their website again. Again they did not dissapoint. Nice one guys, thanks for going above and beyond.
I've a lot of time for WCH, the shop and vibe of what they are growing. The staff are great folk. I like their credit scheme and I will certainly continue to support WCH when I can. Much respect.
I love the Hokas btw, I might look to purchase the grey/green later into the year.
Couldn't recommend the company enough, the delivery was prompt and the item was perfect, as described and the most affordable I could find after scouting the Internet for a while. The company's care about their products and customer satisfaction can be seen in the quality of their service. I will definitely use the site again in the future!
I was super pleased with my experience of Working Class Heroes. Used the site to get my brother a last minuite gift and found it to have good products, really well priced and the main thing for me was to have the gift on time, which was great to have the cheap next day delivery option. Good experience and I can see myself using the site again.
The only website I found the trainers I wanted, I got them for half the price it costs to buy them in a store. Delivery was very quick and the parcel was well packaged. The best part was the sweets I found in the box ;) 10/10
I was searching online for some cool Adidas sneakers and stumbled upon Working Class Heroes site, which looked very appealing with variety of cool and casual footwear and clothes. Altough the site looks very professional, I was still a bit skeptical when ordering, because I rarely shop outside the bigger sites like Ebay/Amazon. But it turned out I really had nothing to worry about, sneakers were great, looked exactly like on photos, are very comfortable and the delivery was fast. I would gladly recommend Working Class Heroes to anyone!
I enjoyed the detail associated with the descriptions of the items and the personal touches in the communications received by the company. The items that I ordered were exactly what I was looking for. The delivery system with DPD is awesome as it is so accurate. Highly recommended and I will visit the store next time I am in the Lake District.
I came across this site by accident and have to say I wish they sold more things that I needed to buy because I wouldn't hesitate in buying everything I needed from them.
From the initial welcome email to the letter in the parcel and the little treat, everything was spot on.
Shopping today is all about the experience and you guys deliver a great shopping experience. Keep up the good work!!
Great prices and great stock. I ordered 2 separate parcels within minutes of each other which jointly would have meant free delivery. I contacted customer services to try an avoid paying 2 delivery charges and get free delivery and was told it wasn't an option. The items hadn't been posted and I would've thought it was a simple thing to remedy. A minor niggle but it disappointed me.
Really positive first time experience shopping from this site. Excellent, efficient service competitive prices, speedy dispatch during busy Christmas period. Will definitely use again and have no hesitation recommending Working class heroes.
I ordered a bellroy wallet at a great price from this store. I entered my U.S. address but forgot to select the appropriate country for shipping. I emailed them for correction and the response was very prompt courteous and professional. I was surprised. I also love the wallet. Thanks.
One of the best online shopping experiences I've ever had! Great communication, quick delivery & AMAZING customer service! I've definately been made to feel that I am a valued customer! I am one very very very happy customer!
My experience was very good indeed, however there are scammers out there that clone genuine websites and trick you... So.if u are unsure then telephone them first.
Ordered a Burghaus hoody and it arrived quickly and very satisfied with the hoody. I'd never heard of Working class heroes and googled searching for a hoody and shopping and this was listed. Very happy and will most definitely shop there again. Thanks
Tip for consumers:
I googled berghaus hoody and shopping and it came with a list of items and shops. I’m so glad I found this as I’d definitely use again.
Products used:
Mens hoody/sweatshirt
Well priced items, fast delivery, kept me in the loop with email updates and well packaged. Couldn't fault them. Nice personal touch with the letter in the delivery too, a nice change from shopping with your typical high street stores.
I have shopped with workingclassheroes a couple of times. The the most part the experience has been good.
The only niggle I have is that I contacted the team to provide feedback and to report a small issue with an item and was disappointed to have not since received any reply from the team.
Item ordered, despatched and received impeccably package, earlier than scheduled. Exactly what you need at Christmas. Brilliant service and lovely product.
Love this website, great brands with brilliant prices. Ordered at 1pm and my order arrived at 10am the next day, £3 for next day delivery which is superb. I had multiple notifications of when the stages of my order too. Great all round service, will defo recommend and be back. Nice one guys, cheers
The wallet was very nicely made and the shipping was very fast, even for international shipping.
The most touching part of this shopping experience was the personal letter I received with my product. Thank you for describing the work experiences of your team and the overall work environment you provide to your staff. It was very nice to read and humble.
I recomment highly!!
I found the website via Google while searching for a particular hoodie for my son. It was competitively priced with free delivery, and I liked the look and feel of the website, so I decided to go ahead. It was all very straightforward with quick delivery. I will pass on the link to my son.
Certainly one of the better online shopping experiences, bought some North Face mules, the price from Working Class Heroes was the cheapest I found so ordered them on a Thursday and they were delivered on the following Saturday morning and that was with standard shipping! Basically a faultless experience.