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Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Always an easy experience dealing with WCH, sizes and styles easy to find. Quick delivery and no hassle if items aren't as expected. Plus you get credits to use as discount on future purchases.
Great prices, a lot of choice and super fast delivery. Never any problem. The points system that gives you a discount on the next thing you buy is great. Highly recommended.
All superb! The letter with the order telling you about the team was a nice touch! Price excellent and fast and very decently priced delivery. Will definitely recommend and purchase again!
Ordered a Montaigne Fleece from WCH. The price was so good, the quality was perfect and the packaging and speed of delivery were amazing so all-in-all they provided a 1st class experience.
Working Class Heroes offer some really great products at affordable prices. They have a varied selection of interesting brands and the website is well put together.
Tip for consumers:
Look at all of the brands
Products used:
Gilets, Tops
Ordered a product late afternoon, by 5pm I had an email that it had been dispatched, and was able to collect from chosen delivery point the next day. Couldn't ask for anything more.
Overall, a good price, quick delivery and a good product. Would have got more stars but first order on the web and the website crashed, leaving my PayPal payment in limbo with no order recorded. I was obviously worried as I had paid £470. When I phoned I got a (not particularly friendly) shop assistant who told me I had to contact the websales department, and I could only do this by email.....no phone number and no offer of help from the shop. I explained the situation, but still only email and wait.
Sometimes you need a bit more than an email address, and expect a little more flexibility in unusual situations.
In the end, my email was answered promptly and refunded. Because PayPal pre-funds payments they have to wait for my original payment to clear before refunding money (4-5 working days). Just before Christmas this was a paid as time was limited, so I had to pay again on credit card.
So, all went ok in the end, refund was made, but I felt VERY exposed for a period of time having paid an unknown internet company £470 on PayPal without any record of an order, and no means of 8mmediate direct contact. Not sure I would use again for that reason.
Really happy with the service, delivery was fast and free, product is in great condition and came with a letter telling me about the company and how it came to be, which was awesome. Cheers fellas
WCH go the extra mile and value their customers as shown through their service and how they communicate with them. Would recommend to anyone to give them a try.
Product ordered. Never arrived. Customer services non existent and offer no help, advice or support other than to blame Royal Mail. NO product, NO refund, NO help from Working Class Heroes
The item I received was on time, well packaged and came with information about the company and a coaster. A lovely, friendly business to deal with, would highly recommend to other shoppers.
Tip for consumers:
Site is easy to use, many different products available, I would highly recommend this business.
Products used:
26oz Rambler bottle
Great company to buy from , no problems at all . Loved the letter enclosed with purchase telling all about the company and the people who work for it . It made me smile x
Excellent and fast service. Seems like a great product but too early to write an informed review. Does like like a quality product which I'd expect from Patagonia.
Great website, fabulous products and speedy delivery. One of the best website around especially great over the Xmas period. Will certainly be visiting online and in store again.
Purchased Carhartt jeans at a very good price. Fast delivery with regular transit updates. All in all a good online purchase experience. Will definitely use again.
So easy to find the item (and size) I was looking for. Quick and easy purchase window too. Item arrived the next day. Cannot ask for much more than that.
I stubbled across the site while searching for North Face and was surprised by the range and prices. All the other brands available had a good range too. Will definitely purchase again.
The order came the next day, the item was a great price & it is exactly what I wanted. Fantastic service, I will you use guys again & I am spreading the word.
An excellent bag at a very good price. It was dispatched and arrived very quickly and I was kept up to date on my order's progress. Very pleased and I will use again.
I was so happy to find the $#*!ies jacket in my size on sale and still in stock so ordered with next day delivery. Received as expected and so happy with my purchase, I love it.
Loved the candy, and especially the sheet with the company's staff info. I'm pleased to support your shop and your 'non-real' lifestyle, guys. Keep it real!
Had an issue spending my rewards points. Customer service for the site helped resolved the issue really quickly. The item arrives really quickly. Great experience all round.
Great service, quick dispatch and delivery, and your emails are great. Now I've found you I will shop with you again and well done for being unique and fun with your approach.
I asked them not to include the price in the item as it was a gift, but the price was in two very visible places: a tag attached to the item, and a full invoice...
The order I placed was processed quickly. I received an email introducing the company which was a nice personal touch. The jacket arrived very quickly.
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