Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
ordered some asics gel lytes. i paid a really good price..£60 instead of the usually £90 for this particular colourway. the item was brand new and service/delivery was fantastic!!! hope to use you guys again.
Really appreciate the fast shipping and free returns. I couldn't decide between two Patagonia rucksacks and as a mother of two tiny children, being able to order online & compare at home was wonderful. Very prompt refund for the returned bag & I am fully satisfied with my chosen purchase.
First time I have used Working Class Heroes but it certainly won't be the last. Apart from the sign up issues (it wouldn't let me make a rewards account for some reason) I would say the whole process was excellent. I'm happy with the items I bought but it was the shipping that they excelled at. Super quick, well packaged. I could t recommend them enough. In fact I'm fairly sure I'll buying something else from there this week. Keep up the good work guys.
Second item purchased within a week. Northface Jacket for grandson arrived on time perfect fit. Happy young man! Following this experience l Spoke to a guy called Adam regarding sizing. i.e. what mens size should l order for wearing as a woman. Perfect answer, perfect size, very happy customer. Will recommend this company and definitely buy from them again
Thank you guys.
Working Class Heroes is by far the best shop I have ever visited. The stock is fantastic, competitively priced, the staff go above and beyond every single time to make every visit memorable. They are excellent at making a customer feel valued and always excellent at any customer service queries. I genuinely do not buy clothes from anywhere else anymore.
Couldn't rate this shop higher.
I think that the site is great, comprehendive in its choice of quality products and the fact that you can get an item delivered the following day without paying expensive postal fees is fantastic. To add, the entire process from browsing onto purchasing and then delivery has a personal touch that adds to my experience as a consumer. I would happily recommend Working Class Heroes.
Very competitive prices, I bought a pair of Adidas trainers, and they were at least five pound cheaper than anywhere I else I looked online. Fast delivery, and as a treat, a refresher bar came with my trainers!
Would highly recommend
Absolutely great experience with my shopping on your website,guys-easy,relaxed,safe,reliable!
Would highly recommend to anyone! And definitely will come back to you, guys,again,just get more great stuff!Thank you very much!
Super quick service for both orders, which were despatched the same afternoon and delivered the next day in both cases
Great to have the option of free returns too; and nice to get the note in the box to explain all about WCH and who is who in the business. Makes it all a bit more real when you are buying online!
I was really pleased with the service I got from Working Class Heroes! The T shirt I bought my husband was about £11 cheaper than I could find it elsewhere, delivery was really cheap and extremely quick, and I really liked the personal touches in the parcel (free refresher bar went down very well, mmmm!). I would 100% order from here again!
Always a good experience and quality clothing, only confusion is that items came in different parcels on two days due to items being stocked at different warehouses.
I think that due to covid when everybody was and still are shopping on line that the companies just rush to get everything out as soon as possible with the poor old delivery driver ending up making two or more trips to the same area
I bought a really nice Bellroy leather wallet (slim sleeve wallet charcoal) for myself called for a quick chat about it before hand to check sizes etc had very friendly chat all questions answered so I went ahead and bought it that day with next day delivery, arrived on time nicely packaged and I'm very pleased with it and the service so pleased I order another a few days later for a friend's birthday who was equally thrilled when we gave it to him.
Would and have highly recommend the company and the products/service which is really 1st class all the way
Really good quality Clark's trigenic flex goretex shoes. Disappointed with delivery aspect though carrier did not ring bell and by the time I got downstairs he had driven away with my shoes. Finally got them on .third time of delivering. Worth the wait.
Used this company for the first time. I was able to find the exact item I needed and at a fair price. Ordering was straight forward and delivered quickly. I was a little nervous trying a new site but it was a positive shopping experience and I shall definitely use again.
The customer service was amazing the product turn up as exspected and were packaged great they also added nice little touches like a refresher and letter to say how they have progressed. I'm most likely going to shop there again. Keep up the good work guys.
I had an amazing experience with shopping at Working Class Heroes. Their prices are great as well as their customer service. I couldn't have been happier with finding this store and look forward to purchasing more products from Tom and the team in the near future.
I've ordered a few times from this shop and it's always good service. Good selection of clothes n shoes etc. The last time I ordered, they noticed one of my items had damage to it so emailed me apologizing and sending the rest of my items special delivery to make up for it. Shows they're bothered about thier cutomers
Really good pricing for overseas orders. I can get shoes cheaper from workingclassheros opposed to the local in New Zealand. Shipping time is adequate considering the distance. Overall, I use this website a lot due to the fact I cannot get most of these silhouettes in my own country.
Great shop, website and team to buy from, I'm always chuffed with my purchases from here. The delivery is always spot on, along with the prices and fresh selection. Feels good supporting a skate shop in the Lakes too. My wife loves the sweets in the shoebox, which helps me get away with another shoe purchase!
Great first time customer experience, speedy delivery, items in perfect condition, one jacket was too big so returned, free, for an exchange in a smaller size, this came a few days later, again free, and was spot on.
Would wholly recommend and will definitely shop here again.
Credit where credit is due - made a great first impression WorkingClassHeroes.
I ordered a pair of shoes for my boyfriend's birthday - they were a very reasonable price and came really quickly! Unfortunately they didn't fit him, so I sent them back for free and ordered the next size up, which came just as quickly! Really pleased with the whole transaction - amazing service!!
Expedient service and most of all I received a very heart warming message from the team for my first order. Always good to understand the genesis of the company. No complaints at all and will recommend.
Ordered a pair of 32" trousers for Grandson, unfortunately they were too wide for him. Contacted working
Heroes by phone who advised us to order a pair of 30" and return the 32" ones for which we would be
refunded. We were instructed how to get the printed return address. The 30" waist ones fit him perfectly
and he is very pleased with them. We like the friendliness and efficiency of the Working Class Heroes very
much. Enjoyed the treats packed with the trousers, thank you.
Not working class heroes' fault, but the delivery time to Switzerland was 10 working days, not the 3-5 promised by Royal Mail. I was very satisfied with the whole shopping experience, my only suggestion is to warn shoppers in the continent that the delivery times might wildly differ.
I had the best experience shopping with WCH. I found exactly what I wanted, at a great price with next day delivery. It was fab! Excellent service, and a great rewards programme. I look forward to making future purchases.