Working Class Heroes has a rating of 4.9 stars from 2,170 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Working Class Heroes most frequently mention great service, quick delivery, and next day. Working Class Heroes ranks 1st among Skateboarding sites.
After I figured out the sizing chart, which is, I hope, close enough to accurate, shopping was pretty easy. A few glitches as I learned their protocols, but, overall, pretty intuitive. I've had bad experiences, in the past, with the quality on inexpensive articles being way lower than advertised, but the items on this site are so cute that I will take another chance. We will see.
I recently experienced a disappointing issue with an online purchase from this store. Despite a successful transaction of approximately £25, which was debited from my account, the store notified me that my payment was declined. Despite multiple attempts to resolve this issue through their customer service, my requests for assistance and for them to reach out to their merchant were met with silence. It has been over two weeks without any resolution. Based on this experience, I cannot recommend shopping with them.
Trusty, fast and friendly.
I was wary of spending £100 on a jacket from a site I'd not used before but was quickly reassured by quick google search, as well as a fast and friendly email.
Product is exactly like picture and delivery was speedy. Would defiantly by again.
Thanks.
Very good. Glad to find a great UK stockist of the particular brand I was looking for. I wasn't just looking for an online supplier, only. P & P very reasonable I think compared to other places. Plenty of payment options. Speedy service. Yep I d use again. Like the choices the store have so they obviously have good buyers!
I bought a Patagonia shirt from Working Class Heroes and was thoroughly impressed with both the product and the quality of service provided. I will definitely buy from them again. The staff I communicated with could not have been more helpful.
Found the site through their Instagram, brilliant deals on good clothes, the letter that came with the item was a nice touch. Also cintacted them via email and got a quick, helpful reply, all in all a cracking company
Was intrigued when I came across your website, and then discovered the perfect backpack for my husband's birthday. It came in speedy time and I was so happy with the whole process - huge huge thanks. Would and will recommend!
I ordered a pair of trainers which I was more than happy with however they were a little small so I returned them and ordered another pair. I ordered the second pair to my home address on a set Saturday delivery for £9.99 however they attempted delivery a day early when I was not in. I reached out to customer service twice already requesting a credit given the increased cost for the set day however I am yet to even have ackowledgement of my email after 3 days. Hoping someone might reach out to me now...?
I was a little sceptical at first and I admit I checked them out.
Now that I have used them I have to say I am won over completely. The product was almost half the price I'd seen it advertised and it was delivered free within 48 hours. The item, the service, the after service is all first class. Don't hesitate to use them.
Happy with the recent item I purchased and the price. I paid extra for DPD delivery which was very quick. I uses the standard free delivery in the past but that took a long time to dispatch and get delivered.
I don't usually comment on these things but I felt I needed to give these guys some good feedback. I ordered a T-Shirt and a cap on a Tuesday afternoon and had them delivered in my hand by Wednesday afternoon, which is pretty stunning considering I didn't pay any extra for postage. Good on you fellas.
Found the item I wanted at a significantly lower price than anywhere else. Pleasantly surprised to see that this didn't come at the expense of customer experience. Recommended.
I hadn't heard of Working Class Heroes before but I'll definitely be heading back. It was really easy to find what I wanted and to work through the checkout process, and the delivery was much quicker than I expected. Highly recommended!
For my first experience of shopping at Working Class Heroes it couldn't have gone better. The website is simple to use, the bag I wanted was easy to find, it was listed for an amazing price and it came the day after I ordered it even thought I only paid for regular recorded delivery. Customer service has been amazing and I will definitely be shopping from working class heroes again! 10/10
Not happy with the experience! I contacted customer service and was told the fact that I did not get my parcel I would have to sort it out myself! Will not be shopping on this site again! I spent £60 that I'll not see again and have no item to show for it
This is the first time I have purchased from Working Class Heroes and it won't be last. The goods were sent out promptly and the communication about my order and it's status was first class. The item was as described and in perfect condition.
I bought a mans truckers cap, which turned out to be very small [I presume a kids or womans cap] Even though it was adjustable snap-back I couldn't fit it on my head...so I returned it with a note asking to refund order and delivery, but they only refunded order. I think that I should have been refunded the delivery charge as well because it is clearly their mistake not mine.
Ordered a patagonia down sweater hoody for as good a price as I was able to find online, arrived with next day delivery for free. Exactly as described and fitted perfectly. All in all an ideal transaction!
Would Highly recommend working class heroes ! very fast service, highly informative and I didn't need to ask a question once.They had everything covered.I do have one criticism and that was that I couldn't find the option to give you a review on your site the day after my delivery I didn't think I would get the chance as I was desperate to give five stars !
Very impressed with the whole experience and the speed in which my order arrived in particular. The note enclosed with the order was a really nice touch. I would definitely use this site again and recommend to others.
I was at first slightly hesitant as a new customer...but that's just me.
The service was excellent and the updates were also very good.
I am already recommending Working Class Heroes as I was very impressed. Thank you
I bought a North Face Cap that I can't find in France.
The product is incredible, I receveid it very quick (3 days) and i'm very satisfied about the packaging and the informations.
Thanks for all, see you soon !
I used working class heroes for the first time to buy my son trainers he liked. After researching the trainers I found the best price for them was from Working Class Heroes. My son is delighted with them and I'm delighted with the price. Delivery to the highlands was not a problem and only took a couple of days. Happy all round and will continue to use this site in the future
I always love shopping from these guys and have done so for about 4 years now. The products are top quality, the prices always competitive and the service top notch - and they're a Cumbrian independent so what's not to love?!
Once goods received I tweeted my comments concerning condition of the box when goods arrived. I am a collector so I expect every part of the goods to be in pristine condition. I advised that you look at your packaging process and as most other vendors do double box the product to ensure this doesn't happen. I ship goods all over the world and wouldn't consider packing as you did. So please pay attention to your social media feeds to ensure you service can be fine tuned to customers feedback or don't bother with it.
Service online was good. Delayed order confirmation however. The hat I bought came in good time and has an extremely good quality to it. Would 100% recommend the product to a friend and also the website however this is my first time using workingclassheros.co.uk. Looking forward to future purchases and browsing through their website.